Our itinerary: 26-day Vancouver to Sydney, Oct. 13 to Nov. 9, 2019
We visited three ports in Hawaii, one in American Samoa, three in Fiji and three in New Caledonia.
We explored Van Dusen Botanic Garden in Vancouver before the cruise. The gardens were gorgeous in mid-October and their were few people, giving us quiet time in many areas. There were still lots of flowers blooming with the ...
We wanted to see Alaska and the rest of the Cruise was to be a relaxing experience as we had already done most of the remaining Ports. Our impressions of the staff on board (apart from the restaurant staff and room steward which were excellent), specifically at the Customer Desk and the Excursions Counter was that they were not interested in us or our issues, and it was almost as if when ...
We were on only the first part of the cruise and got off in Hawaii. I knew the ship was not new but I found very little wear and tear. The food was good, not exceptional, except for the Mariners lunch when ONO was offered, The travelers were mostly seniors. The young people were polite but i think disappointed with the slow pace, I was with the one in four using a cane! The staff and ...
The Noordam is badly needing refurbished in certain areas. Rust on balconies, grubby corridors. It looks a bit tired and dated. The sitting area immediately outside the Lincoln centre really needs attention. The windows are a mess with all the botched efforts to patch up seals. The crew is fantastic. Nothing is too much trouble. Certain things niggled with regard to food. They twice ran out of ...
We booked this cruise to get home to Australia from North America. We were assured when booking that the ship was to be refurnished in early 2018.
On embarking we found a stateroom with tatty furniture - holes in the upholstery, peeling wallpaper, chips in bath and sink and bathroom mirrors degrading. The public areas were no better.
Meals in the dining room and lido were at best lukewarm no ...
We booked a signature suite on this cruise which showed on the HAL website as being a newly refurbished suite with new couch and chairs,marble top counters ,big screen TV on the wall and bright fresh interior but what we actually got when we came onboard is a tired old suite with marks all over the walls,an old bathroom with old grubby shower curtains, an old TV that you couldn’t make out what was ...
Over the past few cruises I have watched a deterioration in the services offered on Holland America cruises. I love to go on long cruises of a month or more and love the sea days. This time there was literally nothing to do on board unless you were paying for an upgrade in the gym or drinking yourself into oblivion. No library service, no fun game activity program, no water aerobics or free ...
Mainly chosen for the destinations on route, but also anticipated a 4* ship. Expected the passengers to be around retirement age because of he length of the cruise. Very disappointed with the geriatric nature of a lot of the entertainment, which was also repetitive and lacking any fun. No deck parties, even though we spent around 3 weeks in the hot sunshine, no proper ‘ sailaways’ to ...
We chose to do this 38 day cruise from Vancouver to Auckland because it we had wanted to cross the Pacific and also visit New Zealand.
We have cruised on Noordam about 5 times so we’re aware she is in need of refurbishment and although parts were tired the ambience mostly made up for this. What we didn’t expect was the amount of infections throughout the ship. It was obvious from any of the ...
OH NO, DON’T GO! CRUISE FROM HELL! GOT SICK! PROFITS OVER PASSENGERS! Celebrity Solstice Alaska Cruise. Embarkation, guest services & excursions were horrible. (1.) Embarkation day was a nightmare. 3 ships in port. Arrived at 11:30 a.m. Didn’t board ship for many hrs. Totally disorganized. Port reps stated no Celebrity reps to assist. Check-in counter’s credit card machine malfunctioned. Waited ...