Sail Date: May 2019
My husband and I enjoy cruising and we didn't want to stop after having our beautiful daughter. Alaska was on our short list of cruise destinations and we've heard that Princess is the best cruise line to see Alaska right. We ... Read More
My husband and I enjoy cruising and we didn't want to stop after having our beautiful daughter. Alaska was on our short list of cruise destinations and we've heard that Princess is the best cruise line to see Alaska right. We were not disappointed! Vancouver was an easy city to navigate and made for a stress-free embarkation day. The Coral Princess ship felt spacious and gorgeous; it definitely didn't feel like a small or older ship. We had a balcony cabin (PERFECT for viewing the breathtaking Alaskan mountains, glaciers, whales, etc.) and it was well worth the extra cost over a inside cabin. We had plenty of space to store all our extra baby gear, for the little one to walk around & play, and to get away from napping baby out on the balcony. We were able to do sit down dining EVERY NIGHT. I thought this would be impossible with a teething 12mo old, but our amazing waiter (Carlos de Mexico) made extra effort to make sure our daughter was happy and entertained all evening. Carlos brought out appetizer portions of different meals for baby girl to try, and the chef blended meats & veggies every night so baby girl could have fresh baby puree. Although the buffet was smaller than the larger ships we're used to, it was not lacking in options or deliciousness. Room service also brought Gerber baby food to our room any time baby girl needed an extra snack between meals. Although we weren't able to go to any of the main shows (past baby's bed time), we did catch a couple daytime productions and they were fantastic! The actors, music, and lights were wonderful and even captivated a 1yo for the entire hour. The ports of Ketchikan, Juneau, and Skagway were super fun and offered lots of excursions for all types of groups. We found family-friendly activities, but there are definitely more adventurous options. We loved sailing through Glacier Bay and College Fjord. The ship had park rangers over the intercom narrating our journey, pointing out exciting things to look at/take photos with, and genuinely making the sea days more exciting. The entire family had a wonderful experience and would highly recommend the Coral Princess for your next vacation. The ship is beautiful, the food was delicious, and the staff were beyond amazing. Read Less
Sail Date: May 2019
We chose this cruise because of Glacier Bay. And we hadn’t sailed with princes yet. The good. Service staff in the dining room was exceptional. Same with cabin staff. Food was ok in buffet and very good in main dining room. ... Read More
We chose this cruise because of Glacier Bay. And we hadn’t sailed with princes yet. The good. Service staff in the dining room was exceptional. Same with cabin staff. Food was ok in buffet and very good in main dining room. Plenty of room around ship, never felt crowded. The bad. Main dining took forever, every night. I’m talking to hours plus for dinner. Biggest problem was that we booked multiple cabins. My dad is is 80 was promised a cabin next to ours and we were put on deck 12 and he was on 5. (We used the assigned cabin feature to save money) The point is you cannot trust what the phone representatives tell you. We used the princess website to put in food allergies for a couple of the guest. Staff had no clue when we went to dinner the first night. No robes in room which was another request. Entertainment was definitely subpar compared to other cruises I’ve been on Customer service at the service desk ,could care less and our problems. And that’s what I saw as they dealt with other people. You should definitely choose a different line based on my experience and opinion. Read Less
Sail Date: May 2019
Over all we enjoyed our first cruise very much and felt like it was a great value. We give the highest scores on most categories except dining (very good but not excellent). The dining rooms were beautiful and service was very good. We ... Read More
Over all we enjoyed our first cruise very much and felt like it was a great value. We give the highest scores on most categories except dining (very good but not excellent). The dining rooms were beautiful and service was very good. We felt the regular menue at each meal was a bit limited and felt somewhat tricked by the pay-extra choices at our first dinner. We didn't know better and ordered entrees that had a fee. We discovered this a couple days later when reviewing our onboard statement. We felt tricked. However - the steak and lobster we had was fantastic! The rest of the cruise we felt we had to be on our guard so as to not order something with additional charges. There were these intimidating men with blue jackets at each meal in the dining rooms. They were intense and stern looking and you could tell the staff were terrified of them. We called them "the goons". They gave an uncomfortable vibe to the dining room. They need to lighten up! Unless we were in a hurry, we skipped the Horizon buffet dining room. The mass feeding- frenzy was kind of gross to deal with. We had a couple room service meals that were nice and easy, and quick. Ate on our balcony. Almost all the staff were encountered were wonderful and gave us great service. They all seemed overworked however, and spoke of 12-15 hour shifts, everyday. They were all from oppressed countries and it seemed they were being taken advantage of by Princess. Did not encounter a single American staff member on the ship. Princess doesn't have ultimate control over this but we found the port stops to be extremely touristy - a big turn-off for us. Ketchikan and Juneau were especially bad. Lots of people, souvenir shops and jewelry stores!! Everything else was wonderful. A great way to see some Alaska highlights! Read Less
3 Helpful Votes
Sail Date: May 2019
The itinerary for this cruise aligned with the places we wanted to visit, based upon the research of reviews and opinions. It didn't disappoint; it exceeded our expectations in every way. It didn't matter what side of the boat ... Read More
The itinerary for this cruise aligned with the places we wanted to visit, based upon the research of reviews and opinions. It didn't disappoint; it exceeded our expectations in every way. It didn't matter what side of the boat you were on. When we went to Glacier Bay the Captain turned the boat so both sides of the boat received equal viewing time of the Glacier's calving. The Stateroom was clean and the Staff was very friendly. She went out of her way to make sure we had what we needed. The excursion staff was exceptional. One of our Flight Tours was canceled due to a flight incident. They went above and beyond and booked us another Flight Tour and added in a Crab Lunch. GREAT JOB!! The only reason I didn't give an exceptional rating was our Dining experience. We felt the food quality has OK, the waitstaff did not seem to care about your experience, we waited on a few occasions over 30 minutes for breakfast and seating was cramped. We chose anytime dining to have the option to eat alone if we wanted to, but the tables were so close the waitstaff could not fit between the tables. We should have picked traditional Dining and sat with a group. Read Less
1 Helpful Vote
Sail Date: May 2019
We booked in Club Class, mini suite, so private small area for eating, with decayed staff, very nice. room was located near elevators, helpful. ship is old, 2002. so rust everywhere. food inconsistent. one day tasty, one day, inedible. ... Read More
We booked in Club Class, mini suite, so private small area for eating, with decayed staff, very nice. room was located near elevators, helpful. ship is old, 2002. so rust everywhere. food inconsistent. one day tasty, one day, inedible. like last breakfast, pancakes were bricks. eggs great. service perfect and friendly. eating in buffet, horizon, is quick, but food quality sad. good views. we liked priority boarding with club class. got on earlier and quicker. worth it. room was roomier too for private time. balcony was not kept up. chairs dirty, not cleaned. ship was ok, but needs major overhaul. and install showers, I am only 5'11" and hit head in shower. laundry was ok, costs, $8 for wash/dry/soap, was told it was free. entertainment for broadway musical type shows excellent. comedians were good too. if you like trivia games, it's offered all the time. we traveled with 18 relatives, and enjoyed it all together. Read Less
Sail Date: May 2019
An Alaskan cruise tour has been on our bucket list forever so when we finally decided to do it we did a lot of research and Princess was always one of the lines mentioned on various boards and by people we knew. After looking at the ... Read More
An Alaskan cruise tour has been on our bucket list forever so when we finally decided to do it we did a lot of research and Princess was always one of the lines mentioned on various boards and by people we knew. After looking at the itineraries available they seemed to offer the most options. We selected 12 days (7 night cruise and 5 night land) and added 2 nights in Vancouver pre-cruise and it was perfect. The biggest question that seemed to keep coming up in the guides was whether to do land first or cruise first and whether to go northbound or southbound. We chose northbound and cruise first and I think that is absolutely the way to go and here is why. You are going to be doing a lot so expect to be busy and tired whether you are on the cruise or land portion. The excursions tended to be earlier on the cruise so several really early mornings. But the main reason is that while Alaska is awesome every where we went, the scenery just keeps getting more and more magnificent as you travel north. While the totem poles were very interesting in Ketchikan and whale watching was great in Juneau, the White Scenic Pass Railroad in Skagway was beautiful and everywhere you looked was a “Wow” or an “Oh My Gosh”. And when we got to the Mt. McKinley Lodge and Denali Wilderness lodge the ability to see Denali was unsurpassed, I think if we had seen Denali and all the animals first and then traveled south we would have not had the sensation of everything building in anticipation of what was next. Favorite excursions were the White Scenic Pass Railroad in Skagway, the Jeep ride at Mt, McKinley lodge, the Natural History tour at Denali and the Riverboat Discovery in Fairbanks. Good excursions were the Totem Bight Park, Lumberjack show, Mendenhall Glacier and Whale Watching in Juneau. Least favorite were the Salmon Bake and Palace Theater show in Fairbanks (total waste of time and money) and the dog sledding in Talkeetna from the Mt, McKinely lodge (would still do a dog sledding excursion but not that one). Dining on the ship and at the Lodges was very good. Dinner offered lots of choices and were well prepared. Everyone in our group except me really enjoyed the lunch at Horizons but I wasn’t crazy about the choices; however, they had nearby options for pizza, burgers, and hot dogs that were really good. Best pizza at sea hands down, Activities on the ship were abundant and varied. Lots of trivia and other games. Entertainment staff was really good...easy to understand and fun. The best part Were three presentations by Shelley Gill, a whale researcher and naturalist who was on the entire cruise and a special presentation by Libby Riddles, the first female Iditarod champion who came on in Juneau. Both ladies were interesting, knowledgeable and their stories were amazing. Read Less
1 Helpful Vote
Sail Date: May 2019
We were a party of four. For two of us this was our eighth cruise and our first with Princess. Embarkation was great, very quick and efficient and suitcases came to the cabin in quick time. The sail away "party" was a ... Read More
We were a party of four. For two of us this was our eighth cruise and our first with Princess. Embarkation was great, very quick and efficient and suitcases came to the cabin in quick time. The sail away "party" was a non-event. All previous cruises have had a live band playing and everyone jumping and excited as we sailed out of the harbour. Not so with this one. As we left the beautiful Vancouver harbour we only had a rerun of a Michael Buble concert on a big screen at the mid ships pool. What a let down and opportunity lost. The biggest surprise of all though was the lack of health risk management. All other cruise ships we have been on have had hand sanitizing stations all through the ship and when entering dining areas these were manned and hygiene enforced. Staff all over ships would force the sanitizing on you as a constant reminder. Not so with Coral Princess. Outside the buffet was a set of wash basins and some sanitizing stations. However they were manned and enforced on the first day only. After that it was a free-for-all. The dining room had hand sanitizers but not enforced. Why is it important? Because some people are filthy pigs and need to be treated like children. One night in the washroom I was washing my hands and a man came out of a cubicle, didn't wash his hands and I followed him out to see him ignore the sanitizers and walk straight into the buffet. How does that make you feel? The food in the dining room was not anywhere nearing fine dining with a misleading menu. For example the "Pear and Blue Cheese and Walnut Crumble" was something our group laughed at. It came out as two halves of cold tinned pears with one half a tablespoon of scattered blue cheese and four walnuts on the side. I would be embarrasses to serve that to a guest at my home. One night I ordered Beef Wellington. The meat was nicely medium as I ordered but it was encased in a soggy mess of pastry that was mostly white glug. Yuk! Another night my wife ordered a semifredo which is supposed to be something like a mix of gelato and frozen mousse. This semifredo was room temperature mousse on cake. The slow cooked ribs weren't meat on bone as she expected, just a pile of small beef portions in a sauce. Nice enough but misrepresented. One night our two travelling companions were served the wrong meals. When they called the waiter and told him that they hadn't ordered these there was no apology and a response of "but its all right isn't it"? Cabins were quite roomy and kept very clean by our attendant. There are lots of great public seating areas across the ship. Plenty of room at bars etc and a general feeling of space which was appreciated. Another big disappointment was the lack of entertainment in the main theatre at night. This is usually one of the highlights of any cruise but not on the Coral Princess. We had seven nights aboard and this is how it went. Night 1 Like all cruise no theatre on sail-away night. But this one had no sail-away band playing either. All we had was a replay of a Michael Buble concert on the screen at the pool. Poor show. Nigh 2 Very poor American comedian who elicited very few laughs. Night 3 Opera which catered to a minority who did appreciate the talented performers Night 4 A Juggler Night 5 The bad comedian AGAIN Night 6 The Juggler AGAIN Night 7 Staff Review CANCELLED Due to a staff members illness WHAT? Whoever thought that was an interesting lineup needs a reality check. The trip through Glacier Bay was fantastic, A wonder of the world. The White Pass train from Skagway is highly recommended. Juneau is the pits, just a bunch of jewelery shops. Don't bother getting off the ship. Walk around the deck with a beer instead. Read Less
2 Helpful Votes
Sail Date: August 2018
I traveled with 3 other relatives, ranging in age from 53 - 75 yrs. old. We wanted to go to Alaska and see the glaciers along with the totems and the scenery. We all had a great time, though it also helped that our weather was nearly ... Read More
I traveled with 3 other relatives, ranging in age from 53 - 75 yrs. old. We wanted to go to Alaska and see the glaciers along with the totems and the scenery. We all had a great time, though it also helped that our weather was nearly perfect the whole trip. This was the 1st time on a cruise ship for all of us and we were leery if it would meet our expectations, if we would be bored, not like the food, and so on. What a shock! The ship gives you so many options of things to do from educational to entertainment to spa treatments, if you have a bad time it's your own fault. I did everything I possibly could that was offered while onboard to learn about Alaska. And I did alot of excursions when we off the ship. The food was good and they would switch up the menu, the rooms were clean, the bed was comfortable, every employee was extremely polite, everything was very well organized from getting on to getting off. It was a great experience. I loved it and so did my relatives! Read Less
3 Helpful Votes
Sail Date: August 2018
Alaska was on our bucket list. Princess does it best. This cruise fills in a lot of blanks....scenery, wildlife, shore tours, glaciers, whales, etc. , along with the great Princess pampered touch and dining service. The Coral Princess ... Read More
Alaska was on our bucket list. Princess does it best. This cruise fills in a lot of blanks....scenery, wildlife, shore tours, glaciers, whales, etc. , along with the great Princess pampered touch and dining service. The Coral Princess was the perfect fit for this cruise. We did not suffer from overcrowding or claustrophobia. Embarkation and Debarkation went smoothly without long queues or standing for any length of time, The Provence Main Dining at the early sitting worked wonderfully for us with six of us sharing the same table each night exchanging details of our daily excursions and activities as well as getting further acquainted. We were able to catch the early 7:30pm shows most evenings. Entertainment was varied and well received throughout the voyage. Comedian Eric Lyden got us going the first night with his version of cruising hysteria. On the third night we were enthralled and mesmerized by Master Illusionist and Americas Got Talent Finalist Jonathan Hawley's Magic. In all it was a great voyage. Our balcony stateroom on the starboard side provided great picture taking views for the northbound cruise. We had a sense of royal treatment throughout. Read Less
4 Helpful Votes
Sail Date: August 2018
Embarkation and disembarkation was very efficient. Ship decor was beautiful and ship was very clean. Our inside cabin was spacious and very comfortable. Had a flickering ceiling light, notified front desk and it was promptly fixed. ... Read More
Embarkation and disembarkation was very efficient. Ship decor was beautiful and ship was very clean. Our inside cabin was spacious and very comfortable. Had a flickering ceiling light, notified front desk and it was promptly fixed. Dining options were good. I thought the variety and food quality in the buffet was better than in the main dining room. Entertainment was great and enjoyed Libbey Riddles and her story of the Iditarod very much. Service and employees always had a smile and were helpful and friendly. Ports were interesting, did not do Shore excursions as we were on a tight budget. Enjoyed the bus transport from Whittier to Anchorage. The bus driver was very informative. We had a late flight leaving Anchorage, enjoyed the availability of the hospitality center in Anchorage, and able to walk around Anchorage. The airport in Anchorage was easy to navigate and shops and eateries stayed open late into the night. Read Less
8 Helpful Votes
Sail Date: August 2018
My husband and I had been on one cruise, many years ago during the Love Boat era, and absolutely hated the entire experience. We decided that we wanted to see the glaciers before they retreated entirely and the only way to do that was by ... Read More
My husband and I had been on one cruise, many years ago during the Love Boat era, and absolutely hated the entire experience. We decided that we wanted to see the glaciers before they retreated entirely and the only way to do that was by sea. I researched Alaskan cruises and settled in on the Coral Princess for its size and itinerary. We booked in late May 2018 for the August 29th cruise. We booked a guarentee rate Mini-Suite. We were assigned D314 about three weeks before the cruise. Day 1-Vancouver: Our Princess EZAir flight was direct from DFW to Vancouver. We arrived at noon. While it seemed to take forever to get through Canadian customs, we still had plenty of time to meet the Princess bus that took us to the ship. We arrived at the ship at around 3:30 and were on board and in our room by 4. We grabbed a quick sandwich at the International Cafe to tide us over until dinner. We grabbed our camera and headed up to the the Lido deck for the sail away. Since we had the Premium Beverage Package we found the bar and were a little disapointed that they did not have the Sea Witch Beers on this boat; Alaska Brewing Beers were the local craft beer. Note: There are a lot of craft beers at the bars that do not appear in the menu; just ask the bartender what he has in stock. We were in the traditional dining room for the early seating, We had a table for 6 right by a window. Our table mates were two sisters on their annual vacation; the other diners never showed up. Our head waiter was a charming young woman from eastern europe and her assistant a young man from the Philipines. They were always full of information on the daily menu. The food in the MDR was consistantly delicious the entire cruise. I really enjoyed the soups, my husband the desserts. We attended the Cruise Directors presentation and overview in the Princess Theater and then headed to where the music took us...first the Wheelhouse, then the Atrium, finally Crooners. We walked the Promanade deck and headed to bed. The bed was one of the new Princess mattresses and it was wonderful; We probably would have overslept if our bodyclocks had adjusted! Day 2: At Sea-The PBP included coffee from the International Cafe. I went down and had them fill our travel mugs. We had to wait for the MDR to open at 7:30 for breakfast; I was dissappointed with breakfast in general. The MDR had limited selections and the entrees seemed on the cool side to me. The mornings we went to the Horizen Buffet it was crowded and forget about made to order eggs, you will wait a lifetime for them. The mornings we were in port were the absolute worst when it came to breakfast! The sea day itself went by quickly, as there were plenty of activities throughout the ship. We enjoyed the Martini demonstration and Pasta demonstration. The musicians on board were great and varied. There was a classical quartet, a South American dance band, several soloists that played a variety of styles, a modern jazz/rock cover band. You could find music to suit your style by just looking through the Patters. The first formal night had photographers everywhere and you could avoid them if you wanted to. They weren't pushy just numerous. We were getting the hang of the cruise by now. We were pleasantly surprised at how few people were out and about on the decks...as we had nearly perfect weather the whole trip. We went to most of the early shows after dinner and then did the Movies Under the Stars or went one of the bars. Our favorite ended up being Crooner's, mainly because it was bright and the music did not overpower you like some of the other bars. You can also get snacks: peanuts and olives! Day 3 Ketchikan: This was a short stop and I booked an excursion on line for an Electric Bike tour of the Tongass Rainforest. This was one of our favorite excursions. We walked to the Ketchikan Kayak Company and they drove us to Knudston Bay where we were outfitted in rain gear and we biked about 5 miles down the "road to nowhere" where we hiked through the rain forest and came out on beach at low tide, there were the most amazing assorment of sea creatures in the tidal pools inculding a large red starfish. We hiked back and our guide helped us identify the edible berries along the way. There were plenty of salmon snacks ready for us when we returned to their base camp. When we got back to town we went in search of the outstanding coffee we had and some of the salmon goodies. Our guide was telling us about the unique signage in town and once we were aware we started noticing it more and more...but quick...the boat is leaving too soon! Day 4 Juneau: We booked a Princess excursion because we were worried about the logistics/timing. We did the Mendenhal Glacier Canoe and Brewery Tour. We were greated by our guide at the end of the ramp and small group of 8 were taken to Skaters Lake where were outfitted in rain gear and given a quick paddling lesson and off we went in our 10 person canoe to view the glacier upclose and personal. Great trip, great views. We then had a private tour of Alaska Brewing and flight of their delicious beers. The dining rooms were all open seating due to the late port call. Day 5 Skagaway: This was a charming town and I wish we would have just hung around the town and did the National Park Service activities. We did an excursion to Caribou Crossing Dog Camp. It was ok, not nearly as attractive as the pictures. The trip had spectacular scenery and our first views of snow capped mountains. Day 6 Glacier Bay National Park: This is the highlight of the trip, what we came for!! The National Park sends out Rangers and there is commentary about what we were seeing on the public decks and on the TV in your room. There were programs in the Princess Theater and other spots around the ship. It was the only day we were cold! Day 7 College Fjord: This was almost a repeat of day 6 except the weather was even better and there were no rangers. SUMMARY: This trip had the best of both worlds: interesting ports and plenty of at sea days. The dinner service in the MDR was exceptional, there were always lots of choices and I can't say there was anything that was disappointing at dinner. Breakfast was a different story. Lunches were hit or miss; we are not buffet people so we didn't go unless we had to. The grill on the Lido deck had OK fare, but too much like an amusment park quality, we had pizza at Satorini's twice and enjoyed it very much and took sandwiches to go from the International Cafe. The Premium Beverage Package worked out well for us since we are big coffee drinkers, big beer drinkers, enjoy wine with dinner and like to hang out for cocktails at night, not to mention the bottled water we took with us on excursions and drank throughout the day. We enjoyed the shows and Movies Under the Stars; but the musicians were the highlight of the entertainment options. We appreciated the low limit Craps table and event entered the slot tournament. We found that we encountered the same people over and over and by the end of the trip had made several good aquaintances that we will be keeping in touch with. The ship was clean and well maintained. The service was good. We were hardly ever in our room except to sleep, but the steward did a good job keeping it neat and tidy. The bathroom was fine...it is small yes, but honestly how long are you going to be in there? The other common complaint is about all the sales pitches; I am not a shopper so I guess I tuned it out, but I did not encounter anyone directly trying to sell me anything. No one is forcing you to buy the pictures they take so smile and move on! LAND TOUR: The land tour began at Whittier where we boarded the train to Talkeeta. The train ride was very scenic and relaxing. At Talkeeta we saw Denali for the first time and I fell in love with Alaska! Talkeeta was a sweet town that the TV Show Northern Exposure was based on. We enjoyed a nice lunch and walk about before we took the free shuttle to Princess McKinley Lodge. This lodge was my favorite of the three. The rooms are all in separate buildings and the lodge has a large deck that provided views of Denali. There was an area with many firepits and at 5 PM they fire them up and people just hang out. There is a Treehouse Builders tree house on this property and a number of naturalist talks and adventure movies to see. We went on a trail ride which was an adventure unto itsself. The food on the land portion is fairly priced at the lodges (I didn't know that you could purchase a food plan in advance) and it ended up costing us approx. $100 per day for the two of us. We were here for two nights and then we were transported to the Princess Denali Lodge. This lodge was not the same quality as the other two Princess properties, it seemed old and dated and the main lodge reminded me of a bus station not a relaxing place to gather. I had booked our excursions on line and we went fly-fishing and played golf. We went to Denali National Park on the free shuttle and saw the sled dog program and hiked the first day. The second day the Land tour included a National Park Bus Tour that lasted 6 hours and took you into the park itself. There was an upgraded 12 hour tour but this was adequate since we had other plans. We really enjoyed our time at Denali and would return on our own in the future to spend time doing what we wanted. The final day they transported up to Fairbanks via bus and had arranged a Riverboat Discovery, it was interesting and not something I would normally do but it gave us enought information that we would definately visiit Fairbanks on a return trip. The Princess Fairbanks lodge was the nicest of the three, it was new and had hiking trails and outdoor activities. The down side to this time of year is that they were shutting down for the winter and one of their dining rooms was closed and it caused a big wait around dinner. We just hiked over to a local place and had a great time watching football with the locals! LAND TOUR SUMMARY: Princess has the logistics down to a science. They handed out our packets with room keys and Princess Patters and other information on the bus before you got off. Our luggage was always there waiting for us. The food on thier properties was reasonable and surprisingly local, each lodge had extensive Chef;s Gardens. Be prepared to walk! Each property was unique and had its own personality. FINAL THOUGHTS: Alaska was so much more than I was expecting. There is so much more to explore and the cruise itineray is not enough to get the true flavor of a state this big. I am glad we spent the extra time and money to do the land tour. We will definately be going back to visit again! Read Less
1 Helpful Vote
Sail Date: August 2018
I enjoyed the cruise, but the Effy jewelry personell conducted a raffle for those buying jewelry. I bought my wife a ring that cost almost 3 grand. There were 3 prizes. The same person won all of the prizes. This is almost certainly ... Read More
I enjoyed the cruise, but the Effy jewelry personell conducted a raffle for those buying jewelry. I bought my wife a ring that cost almost 3 grand. There were 3 prizes. The same person won all of the prizes. This is almost certainly impossible to happen if done randomly, i DID NOT EXPECT TO WIN BUT I DID NOT EXPECT THE SAME PERSON TO WIN ALL PRIZES. Also no drink container delivered to my room even though we ordered drink package for soda and virgin drinks. I was therefore unsure where these could be obtained until after third day, I finally took my own container and asked the person behind the drink counter in casual dinning room, who told me. I would go again but please correct these problems for a perfect score. Disney has drinnk stations free throughout ship. It would be nice to have an onboard movie theatre with current movies. Read Less
Sail Date: August 2018
We chose this cruise because it fitted with the rest of our itinerary, & excursions which were much more varied & cheaper. We gave Coral Princess a low rating because you had to go through multiple corridors to find a lift, & ... Read More
We chose this cruise because it fitted with the rest of our itinerary, & excursions which were much more varied & cheaper. We gave Coral Princess a low rating because you had to go through multiple corridors to find a lift, & then not every lift went to all decks. The floor of our corridor was very uneven causing me to have a hard time walking in it. Only 1 out of 3 washing machines/dryers were working from day one NONE of them were working by the last day. We were told by people on decks above & below us that their laundry’s were out also, when they tried to use ours on deck 8. The food was okay but the deserts were boring & bland & didn’t vary at all. We would highly recommend the White Pass Railway at Skagway it was awesome. It is an engineering feat and the scenery is sensational. Read Less
1 Helpful Vote
Sail Date: August 2018
This was my first time on a cruise. Embarkation was organized and quick, as we entered the boat we felt the energy and fun that awaits us. Our room door was decorated with balloons to help celebrate my buddy’s birthday as well as a card ... Read More
This was my first time on a cruise. Embarkation was organized and quick, as we entered the boat we felt the energy and fun that awaits us. Our room door was decorated with balloons to help celebrate my buddy’s birthday as well as a card placed in the room for her with a special treat at the dinning room. Everyone was so wonderful and happy to serve with a smile. They worked hard to make sure are stay was as pleasant as could be The food was outstanding, one will never go hungry there Read Less
3 Helpful Votes
Sail Date: August 2018
I chose this cruise based on recommendation of travel agent. The cruise did not meet my expectations the shore excursions were both expensive and and were not interesting or worth anywhere near cost,the food especially the buffet did not ... Read More
I chose this cruise based on recommendation of travel agent. The cruise did not meet my expectations the shore excursions were both expensive and and were not interesting or worth anywhere near cost,the food especially the buffet did not offer a good selection but the service on the ship was good.formal nights were nothing more than an opportunity for the ship personal to take pictures for sale at a high price. The Internet service was fair but only allowed one unit at a time and the cost per unit was expensive. The ships personel is constantly hawking you to buy something. The casino was small but fun and the shows and entertainment were good. The most disappointing part of the experience was the room at fairmont waterfront at end of booked through Princess for $450 per night (American) in Vancouver Ca I was given a street view with people dinning 15 feet below me there was no Princess Represenative at the hotel when I complained to the desk clerk he explained that princess contracts for a certain type of room. He did offer me an upgrade but at an additional $105.per night (Canadian) I took it only to try to end my trip on somewhat of a positive note. This was very disturbing and one of the main reasons I would not recommenrpd princess to anyone. Read Less
Sail Date: August 2018
Our first time sea cruise with mix of land and sea experience. Highlights: excellent logistics - Princess is a machine; attentive staff, quality of onboard shows (comedian, magician), scenery, access to Denali, cabin bed comfortable ... Read More
Our first time sea cruise with mix of land and sea experience. Highlights: excellent logistics - Princess is a machine; attentive staff, quality of onboard shows (comedian, magician), scenery, access to Denali, cabin bed comfortable and shower hot (but tiny!). Demos by chefs were great, informative and humorous. Naturalist briefings were excellent. Train trip to Denali was very good but long - 9 hours. Down points: relentless sales/upsales. Offshore WiFi is expensive. Useful information access instruction (like how to see your charges) is really obscure. Announcements not broadcast in cabins and non native speakers often make them. If you are a first time Princess customer expect to be last wrt embarking/debarking, your lodge cabin will be furthest from lodge, etc. Meals were variable, with halibut being the star. Limited time in lodges. Other: two of our four port excursions were cancelled, one due to weather and the other due to insufficient time before train to Denali departure. The longer option tour was invariably better (example: longer Denali nature tour had many more animal sightings) Overall compares unfavorably to a European river cruise we took, though this one cost less. Read Less
8 Helpful Votes
Sail Date: August 2018
We wanted to see Alaska, we’d rather have just flown straight there now. My gripe is how they sacrificed entertainment for poor money grubbing practices. There would be events for shows and it was literally just showing you what you ... Read More
We wanted to see Alaska, we’d rather have just flown straight there now. My gripe is how they sacrificed entertainment for poor money grubbing practices. There would be events for shows and it was literally just showing you what you could buy. They have multiple restaurants that are wastes of space because no one wants to buy the overpriced food there. The shops prices were absurd and they price gouge the internet. We paid 140$ thinking it was for the family but only 1 person can use it at a time. Connection was not good enough to stream anything even though that’s what they advertise. The excursions are crazy overpriced and doesn’t fund local entrepreneurs that don’t want to pay Princess’s price. I’ve been on other cruises and I’ve never seen this before. 5 times on the trip my room card stopped working and I had to go to the front desk. Sometimes it took them half an hour per customer before I got there. I spent a total of 6 hours waiting in line to get my card fixed, once when I was cold and wet from the pool. They tried to say it’s my phone but a family member literally kept their card in their phone so that’s balogne. We will not be on a Princess cruise again. No complaints on the staff though, everyone was superb, besides the slow front desk but I don’t know if that is really their fault. Read Less
Sail Date: July 2018
Alaska was a bucket-list item for my wife and I. AAA recommended this cruise, and it did not disappoint. The cruise staff was friendly, the activities met every taste, and the entertainment was excellent! Air Canada lost my wife's ... Read More
Alaska was a bucket-list item for my wife and I. AAA recommended this cruise, and it did not disappoint. The cruise staff was friendly, the activities met every taste, and the entertainment was excellent! Air Canada lost my wife's suitcase. The passenger services rep on the ship made sure we comfortable, provided us with laundry service, onboard credit to purchase clothing in the gift shop, and continually contacted the airline each day to try to locate missing luggage. Not only was their service apprciated, it was above and beyond anyone's expectations! The cruise director and his staff made each activty fun and interesting. They also did their best to remember names. They would say hello when we passed them in the hallways, and even said goodbye to us using our names when we got off the ship. That was just amazing to me. The excursions offered by Princess were excellent, and the shore exursion desk is most helpful. Our vacaton was a combination cruise and land excursion. The ease of having your luggage shipped ahead through every phase of the land excursion was great! When I take another cruise Princess would be my first choice! Read Less
1 Helpful Vote
Sail Date: July 2018
Based on a recommendation from a personal friend we chose this cruise. It was awesome and a great deal for the money. The staff will bend over backwards to help you in any way they can. The views are absolutely breathtaking. There are ... Read More
Based on a recommendation from a personal friend we chose this cruise. It was awesome and a great deal for the money. The staff will bend over backwards to help you in any way they can. The views are absolutely breathtaking. There are no complaints about the food! It was great no matter where we ate. Take advantage of the unlimited photo package! Take advantage of the unlimited drink package and the prepaid gratuities. SPEND THE MONEY FOR THE DINNER ON THE BALCONY! It was worth it at twice the price. The only complaint was the internet speed on board. I figured It would be better. But if that is the only thing negative I can say then that is okay with me. Overall it was beyond our expectations and we are already looking at our next booking! Don't pass up in the Alaskan experience. You will never regret it! Read Less
Sail Date: July 2018
Our daughter chose this particular cruise for a 3-generation family celebration of my husband's and my 50th wedding anniversary. She was looking for something family friendly, relatively affordable, a specific time frame, and a ... Read More
Our daughter chose this particular cruise for a 3-generation family celebration of my husband's and my 50th wedding anniversary. She was looking for something family friendly, relatively affordable, a specific time frame, and a destination that was new to everyone in our well-traveled family. The Voyage of the Glaciers on the Coral Princess met all our requirements. We arrived in Vancouver the morning before embarkation. Fortunately, our hotel had our rooms ready so we were able to leave our luggage and explore. We also had several hours the next day before embarkation and enjoyed shopping, sightseeing, and dining in Vancouver. Vancouver is a lovely city and I recommend spending a day or two there. Our hotel was conveniently located near the pier and we were able to walk to our ship when the time came. Princess has both the embarkation and disembarkation dialed in. Despite the fact that there were probably close to 2000 people on board, we did very little waiting. Do, however, be prepared to do some walking if you are embarking in Vancouver. The ship is HUGE. Being more familiar with river cruising and small expedition ship cruising, we were taken aback and it took my husband and me a couple of days to feel comfortable in finding our way around. Our cabin was a mini-suite with a balcony, 2 TVs, a small refrigerator, and a sitting room, which was nice as we were traveling with family. When the kids and grandkids would drop by we had a nice place to sit and chat. For dinner, we chose traditional dining and had the first seating in the Provence dining room. I enjoyed having the same table with the same servers every evening. Our waiters were friendly and particularly good with the children in our family. The quality of the meals was spotty. Some things were delicious - and others disappointing. Breakfast and lunch were served at the buffet as well as in the Bordeaux dining room. We tried both, and preferred the dining room, as the buffet was always very busy. My husband and I settled into a routine of having room service bring us coffee in the morning then, after we were awake and dressed, we'd go to the dining room for breakfast. Although we didn't participate in the night life aboard the Coral Princess, we did enjoy some of the entertainment which included a comedian, a magic show, a talk by Libby Riddles (the first woman to win the Iditarod), and a cooking demonstration followed by a tour of the galley. Service was good and the crew was generally helpful and pleasant. The one thing about the cruise that I considered terrible was the Internet. It was relatively expensive and almost totally useless. I was constantly being disconnected and it was woefully SLOW. Read Less
Sail Date: July 2018
Chose the Coral Princess as it was the smallest among the other Princess ships going to Alaska and it didn't disappoint. This was our 1st cruise and I have never been so pampered in all my life. The weather could have been better ... Read More
Chose the Coral Princess as it was the smallest among the other Princess ships going to Alaska and it didn't disappoint. This was our 1st cruise and I have never been so pampered in all my life. The weather could have been better when we were in the Inside Passage but that isn't Princess's fault. Loved our balcony cabin. Yes it's small but we knew that. Our steward Jorge was phenomenal. We were on the Aloha deck in room A515. He met our every need and cleaned our room above our expectations. He works very hard and definitely deserves some recognition for going above and beyond his job description. We had anytime dining and loved it. The Formal nights were fun but we were disappointed that we never met the captain since we didn't make it to his welcome speech. The food choices and food was exceptional. I especially loved all the variety in the evening shows and our cruise director, Gary was also great. Very personable and often stood outside the doors at the end of the show and shook our hand. Nice touch! All in all it was a great experience and I'm already looking at booking another cruise for the Mediterranean but Princess doesn't have too many choices and not the ports I would like to see. I would definitely book Princess again if it works with my itinerary. Read Less
2 Helpful Votes
Sail Date: July 2018
Alaska was always on my husband's bucket list and with our recent retirement we were really looking forward to an active, exciting and relaxing experience. When we first boarded the ship in Vancouver, the agent asked for our credit ... Read More
Alaska was always on my husband's bucket list and with our recent retirement we were really looking forward to an active, exciting and relaxing experience. When we first boarded the ship in Vancouver, the agent asked for our credit card for onboard expenses. The Amex card we asked that they use was not the same number as the Amex card we initially used almost a year ago but was a replacement card. The agent never checked the card number to see if it matched. The next day, our cruise card was declined. My husband immediately went to guest services and gave them his Amex card, which they said they would run through again. They then notified us the card was declined. I went to guest services and asked to call Amex, since there seemed to be a problem. They offered me use of a ship to shore phone in the noisy central Atrium, while music played in throughout the atrium area, My request for privacy was denied, as was a request for a cup of coffee. Amex told me there was absolutely nothing wrong with our card. Once again, the front desk insisted our card was declined. The next day we received a letter requesting we get to the front desk prior to leaving for our excursion, as our card was again denied. At this point, we gave them another credit card. As soon as I got to port, I called Amex who told me that the card that they said was continually declined had in fact never been called in. It was at that point we realized that they had never checked the card number. We had wasted about 4 hours trying to politely rectify a problem that was not of our doing. And yet, the front desk staff, including the clerks and Mallar Burman, the ship's Finance Manager continued to try to place all the blame on us. they were rude and unwilling to take any responsibility for wasting our time. we asked for some minor compensation for our time and were hastily and continually refused, and were told it was that as Finance Manager, Mr. Burman was unable to do anything other than give us an inexpensive bottle of wine. He said he would take it up with corporate when he was able to . Finally, on the 5th day of our cruise, late in the afternoon, we received a letter of apology from the Customer Relations Manager, acknowedging our dissatisfaction and apologizing for any inconvenience. At that time, they were not giving us anything to compensate for the problem. On the 6th day, they sent a $29 bottle of wine to our cabin. Too Little too late. In addition, the ship is run down. The blackout draperies (a necessity in Alaska, where the sun sets at midnight and rises at 3:30) had tears and the sheer curtains had mildew spots. the mirrors in the bathroom were ragged and discolored. We selected the 7:30 dining option. The food was excellent for the first 3 days, then went downhill as they ran out of "fresh" food. The evening activities started between 7;30 and 9;00, too early for those of us having at 7;30 and not finishing until after 9:30. Read Less
1 Helpful Vote
Sail Date: June 2018
We chose Princess because we wanted to go Direct to the Wilderness to Alaska from Vancouver. Upgrades were part of the incentives at the time of our booking. Sure enough about 1 1/2 weeks before our sail date we were upgraded to balcony ... Read More
We chose Princess because we wanted to go Direct to the Wilderness to Alaska from Vancouver. Upgrades were part of the incentives at the time of our booking. Sure enough about 1 1/2 weeks before our sail date we were upgraded to balcony rooms (we were 3 couples, linked together). Our room steward unlocked the doors between us and we were able to hang out together easily! It was the best thing that could have happened for our trip. We were able to enjoy the glaciers and other sites right from our balcony. Definitely recommend! Also, luggage was transferred for us to each place and arrived exactly where it needed to be. Princess made it extremely easy to go from one port to the next. The offered excursions were fantastic! Our trip went off without a hitch!!! The staff was outstanding. If you are planning a trip to Alaska, book with Princess. You won't be disappointed. Read Less
2 Helpful Votes
Sail Date: June 2018
We have cruised many times in the past and first time on Princess. We were on the Coral Princess out of Vancouver. We loved spending some time in Vancouver which is a beautiful city. Embarkation and disembarkation were efficient and well ... Read More
We have cruised many times in the past and first time on Princess. We were on the Coral Princess out of Vancouver. We loved spending some time in Vancouver which is a beautiful city. Embarkation and disembarkation were efficient and well organized. The ship was nice and I believe was reconditioned in recent years. It was very clean with many nice public areas. Cleanliness on the ship was obviously a priority for Princess which was much appreciated by all those on board. Our cabin was a smaller suite with a balcony. Highly recommend balconies on any cruise but especially in Alaska because of all of the viewing opportunities of mountains, glaciers and wildlife. We chose anytime dining for dinner and I would say the quality of food throughout the ship was about average for cruise fare. Plenty of food options at almost anytime of the day. Nice entertainment options during the day and evening. Very pleased with the service throughout the ship. Ports and excursions were excellent. We chose several excursions though Princess and they were well organized. Part of the decision to go with Princess was due to the day in Glacier Bay. I would highly recommend cruising through Glacier Bay so check this out on cruise itineraries. We also did the land tour to Denali after the cruise. Even the train from Whittier, AK to Denali also arranged by Princess was fantastic. It was very comfortable with great views, staff and food. Very impressed with the cruise and land tour including all transfers. Highly recommend Princess and specifically, this cruise itinerary. Read Less
2 Helpful Votes
Sail Date: June 2018
Alaska was the 50th state to visit. The Coral Princess was a perfect size ship. We also like the itinerary and number of days for the cruise and land tour. Our cabin was very nice and clean and our steward, Toffy, was very attentive. ... Read More
Alaska was the 50th state to visit. The Coral Princess was a perfect size ship. We also like the itinerary and number of days for the cruise and land tour. Our cabin was very nice and clean and our steward, Toffy, was very attentive. We chose the early seating for dining which was perfect. Our wait staff, Gary and his assistant, were wonderful and remembered what we had ordered from previous days (even when we changed seats with our friends at the table.). We enjoyed the variety of food both at the sit down meals and the buffet lines. The Alaska North talks were interesting; however, one person read his notes which told me he wasn’t that well informed. Our favorite part of the cruise was College Fjord and the views along with wildlife. We had a balcony which added so much to our experience. We could sit outside and watch the scenery and the wildlife. One day I went to Lotus Spa for a facial. This was my most disappointing part of the cruise! I found out Lotus Spa is not Princess owned. I booked online before we left home and the price listed was not what I was charged. They said the facial I booked they did not offer so I was upgraded....yes, money upgraded also. I complained and was reimbursed for the overcharge. The technician was very good! I had a good experience with Hemna. BUT Princess should not list a certain procedure with a price that is not accurate. Very disappointing. I even complained to the Passenger Service Desk and suggested the ship check their facts before listing on extra things they offer. The train to Denali was outstanding. We saw Denali which was amazing. The Denali Princess Lodge was nice and the Wilderness Tundra tour was exceptional. Our guide/driver was so knowledgeable and told us about the park, wildlife, and landscape for 9 hours. This tour was well worth the cost! Whenever he or we saw wildlife or something interesting, he would stop the bus for a closer look. It was a cloudy day so we only saw a portion of Denali during this tour, but thank goodness we did get our view the day before. I encourage others to take this cruise! Read Less
Coral Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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