Wanted to experience an Alaska cruise. This one was offered as a two for one, but, actually was more reasonable at the regular rate.
Once on the ship, we were impressed by the friendliness of the staff and by the enthusiasm of the cruise director. He kept us well informed and with his energy kept us wanting to attend events he was sponsoring such as trivia shows etc. There were lots of ...
We did the cruise/land tour departing from Vancouver. The ship was attractive and the balcony cabin comfortable and spacious enough for our needs. It was well maintained by the steward. Not all staff were of the same level of competence on the ship. Service at the International cafe was a bit of a shambles at times and we were served the wrong meal a couple of times in the main dining room. We ...
This was our 11th cruise with Princess. This is our first negative review.
Very disappointed in management's poor decision to cruise Alaska with this ship.
First, the Royal did NOT go inside Vancouver island as advertised.
Second, we were UNABLE to get into Juneau Aug 20 because the winds were beyond the "operational capabilities" of the Royal Princess. By the way, weather.com said the ...
The ship itself is beautiful and full service. The staff were almost all very friendly and helpful.
The food is mediocre at best. Breakfast buffet is like a "cattle call" with a game of "musical chairs". The other breakfast options are the restaurants that close at 9 am. Aren't we on vacation so that we can wake up and get ready for the day at our own pace?
Be prepared to get ...
The ship was extremely large with many people to contend with. We were shocked by the comments of the cruise director at was to be a family friendly venue. his remarks were very raw with children present at a dance contest including a child as a contestant. there were six adults in our party and we had to get up and leave.
The cabin was very nice and extremely comfortable. The cabin steward ...
Thought Princess was the best but I was wrong. Never saw the Captain he elected not to stop in Juneau although there were several ships including the Coral Princess that went into port.
No real compensation - this was a bucket list for folks!
Poor customer service. Best part was two bartenders they were exceptional.
Food choices were boring and seemed the same every night. Crab fest was ...
Travelled mid August 2019, Inside Passage. Cabin was very comfortable, service both for cabin and dining venues was excellent and menu choice extensive. Entertainment was varied, both content and interest, however commedian / big band music very good.
However, the ship was too big, challenged by size, too many people, would prefer a smaller ship (around 2,000 pax).
Onboard friendliness, as ...
Our group of four cruised on the Royal Princess from Vancouver, Canada to Whittier, Alaska from August 17-24, 2019.
Unfortunately, our trip was compromised when the ship was unable to navigate into Juneau due to windy conditions. This was to have been our longest port stop and we ended up with an unplanned sea day, circling for about 14 hours. We later learned that the other cruise ships that ...
This was a back to back cruise to Alaska taking place in August 2019. We booking this particular ship due to its lower cost. The entertainment was very much lacking on this Royal Princess cruise ship. Nick Jans gave a talk about living in Alaska which was so bad and full of misinformation we walked out in the middle of his presentation. Living in a rural area ourselves it was easy to see through ...
We love the Royal Princess! Excellent service, staff is very courteous, helpful, and friendly! Ship is wow beautiful, and our balcony was roomy and clean. Our steward always kept our room looking great, he was very prompt when we requested something. The ship has many dining options with awesome food, especially the variety of the food offered. International café serves tasty food, such as, ...