No pre-cruise contact by AQV. Booked 4/2023. Called early August to see if they were still cruising 9/3. Received boarding documents 2 weeks before cruise. That was all the pre-cruise information.
Staff on board were terrific. Very friendly and helpful. River talks were highlight of cruise. Lots of information and good insights on Lewis & Clark, native Americans and history of the Columbia ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thanks for the feedback! We're glad to hear that you had a great time onboard and enjoyed the river talks, premium experiences, and food. We are disappointed to hear about the boarding...
This ship needs an overhaul. Inconsistent service, poor maintenance. Zero health protocols. Other than the Rolling Stone Lounge, entertainment was very poor. After more than 100 nights on HAL, this was by far worst cruise. It seemed that everyone on board was sick and no one was enforcing hand sanitizing or encouraging masks if sick. Passengers didn’t seem to give a darn about spreading their ...
This is the second time we've cruised with Holland America (The first being in 2014 on the Niew Amsterdam) as a large family group. We had 22 family members on board this time around and 6 kids ranging from 3 to 11.
We really enjoyed our cruise and thought the crew went above and beyond for us as a family. They always acknowledged our kids and did little things to make their experience extra ...
We choose this cruise because of the itinerary. Also because 30 years ago I had a great experience aboard Princess cruises. This time was different. Despite having been on at least 50 cruises, we found this ship very hard to navigate. The layout is just terrible and makes no sense. We also found the interior very kitsch, outdated and tacky. This ship was originally made for the Asian market and ...
Princess has a great Reputation in Alaska. Waiter, and Dining Room Staff did an excellent job. We talked with a Restaurant Manager shortly after boarding and he gave us a great seat by the window in the Aft Dining Room Allegro. We were seated on the far right down the Waiter Isle. Off to the left. We usually always have good service by Cruise waitstaff on our cruises, but these Fellows were the ...
We wanted something different and sailing on The Koningsdam certainly filled the bill.
From joining the ship in Vancouver, to disembarking there the following week, we had the most relaxing but fun filled time
My stateroom on the sundeck was exceptional, as was the service from Ho Ho and Jo Jo,my stewards and Ana in laundry
I ate breakfast mainly in The Lido or at the poolside bar , ...
The ship was very nice, and the crew was outstanding. The food was far below what we have enjoyed on other Celebrity ships; the main dining room (MDR) menus were lacking in variety and creativity; we blame the corporate office for putting out such a poor, poor menu - it was definitely not up to prior Celebrity cruises. Some of the MDR food lacked quality, too. We thought the buffet was ...
My wife contracted Covid aboard the Norwegian Spirit during cruise of Alaska and Hawaii. She died aboard the Norwegian Spirit on Friday, September 8, 2023. She died in the ship's infirmary one day after being admitted for breathing difficulty. The treatment I received from the crew and the cruise line has been absolutely deplorable. It is evil. It was mind-boggling and made the worst experience of ...
We have waited for a long time to take this bucket list trip to Alaska! The smaller number of passengers on the ship was important to us and we had heard so many positive recommendations for Viking. We selected both the cruise and the inland extension as we have wanted to se Denali National Park for quite sometime. All accommodations we first class as the cabin was a great size and we enjoyed ...
We have had past Viking cruises and knew that this one would also be exceptional. While on the cruise we also booked yet another. We enjoy cruises that are adult customers - we do not want casinos or fancy dining and dancing. Viking gives us extraordinary food, always with the local area touches and lectures and programs on board that entertain and educate about the area we are cruising. The ...