Vancouver to Alaska Cruise Reviews

Booked this cruise because HAL markets itself as the Alaska experts (75 years going to AK). What a mistake. The ship was at 70% passenger occupancy but 50% crew occupancy. Customer service was horrendous. There were no assistant waiters in the main dining room, so the waiter cleared the dirty dishes from the tables and then delivered our food (after considerable delay). The guest services ...

I had just done an Alaskan cruise on NCL 2 months prior with my wife, but my parents asked me to join them on this to help them since my mother is mobility handicapped. It was an overall terrible experience for everyone in my party. I had to change rooms 4 times during the cruise, my parents had to change rooms once, and we talked to a family who had to change rooms 6 times. The entire ship ...

Nothing done by Princess cruise line was done well. WiFi never worked. Medallion apps did not work most of the time. Even on the TV in room it did not work most of the time. Ours and many others toilet did work many times. Hot tub jets did not work. We signed up for the spa. First day the whirlpool jets did not work. Second day whirlpool was shut down so they could work on ...

I am very very disappointed with the cruise to glacier Alaska , I only bought this cruise to see the glacier and we could not see ANYTHING.. All that I see was beautiful mountains that I see constantly because I live in Canada and we are surrounded by it , I was very excited for this cruise only to see the glacier that the pictures when we go to the royal Caribbean’s page to buy it shows .. the ...

We had heard excellent reports on Silverseas from friends who had travelled with them. So when we decided to take a cruise to Alaska they were the obvious choice. The cruise was delayed by one say due to problems on the previous cruise. There was little or no information provided by the company and no member of staff from Silverseas came to the hotel where the majority of the passengers were ...

I chose Viking because it was the favorite cruise line of the well-traveled (40 cruises) couple I traveled with to Alaska. By day five, the couple said the Viking Orien Alaska trip was their worst cruise in 25 years. Chaotic and stressful does not begin to describe my experience. The night before my first excursion - the Deadliest Catch - I received a letter that Deadliest Catch was ...

This was a cruise of a lifetime, celebrating our 44th anniversary. This was to be an Alaskan tour/cruise. Not too long before we left, Ketchikan was removed and Victoria (Canada) replaced it. OK, Victoria is OK, but not Alaskan! What gives! A month before departure we notice Skagway Railroad excursion is no longer on the itinerary. After many (more than 4) hours on the phone, we find out ...

My dream was to go to Alaska, this trip ended in nightmare. No Covid mitigation in any facility, bus train anywhere. We all got Covid, was stuck in a quarantine wing with no medical attention, one call a day to see how we were, crap food. All food at lodges on the land tour is extremely expensive with no other options and mediocre at best. We paid $140 for 4 buffets, only choices: 3 meats(2 ...

I contracted COVID in June 2022 on the Koningsdam incurring $4000 of expenses that Holland America promised to reimburse in writing and they did not fulfill their commitment. It's been months of aggravation. Every customer service phone call involved 1-3 hours on hold. Every call resulted in requests for me to "be patient", etc. and I never got reimbursed. Before you commit to a cruise on Holland ...

I thought this would be a great cruise, unfortunatly it was not. The required use of the Medallion is terrible. I could not make any dining reservations as it stated 'you cannot access this until your cruise has been paid in full." I was on the ship so I was pretty sure the cruise was paid for or they would have not allowed me onboard. COVID is still an ongoing problem with Princess. Our ...