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3,687 Vancouver to Alaska Cruise Reviews

We were a party of 4. Two couples, one couple in their 60s(husband and wife) and one couple in their 20s(daughter and boyfriend). A cruise of the Inside Passage of Alaska had been one of our "bucket list" must dos so off we went. ... Read More
We were a party of 4. Two couples, one couple in their 60s(husband and wife) and one couple in their 20s(daughter and boyfriend). A cruise of the Inside Passage of Alaska had been one of our "bucket list" must dos so off we went. We selected Celebrity Cruises primarily because they offered an Inside Passage cruise that left on a weekend day and returned to the same port on a weekend day. Great schedule for working adults. Hindsight being 20/20 we would definitely select this cruise company again regardless of schedule. With the help of a local travel agent, we selected Concierge class cabins(1670 and 1676) AFT of the ship. Knowing that the primary purpose of an Inside Passage cruise was the scenery, these cabin offered up views encompassing both sides of the ship. Although we were NOT the first to see the scenery, we saw both amazing sides of the cruise. The location of these cabins afforded us quiet uninterrupted sleep. However, they were a good distance from the elevators, and we did experience some feelings of motion sickness on the last day of the cruise during the open-water portion of the cruise. Nothing that some motion sickness pills did not help cure. Our cabin steward Jaime was the absolute best, always there when we needed something, and extremely quick to respond. He insured that the cabins were always clean and well maintained. Celebrity is lucky to have him. The cabins were just the right size and had sufficient storage for our large and full suitcases(each weighing about 50 pounds). Celebrity is known for its dining, and the dining did not disappoint. My husband and I dined(breakfast and lunch) in the Ocean View Cafe. There was always a wide assortment of items available, both fresh and cooked. Busy time at the Cafe occurred starting around 8:30am for breakfast and noon for lunch. These times required the need to "hunt" for table space, as other passengers tended to linger, watching the scenery go by. But once the individuals departed, cafe staff were on the spot cleaning the table off for other guests. The only food item we did not enjoy were the desserts. They were beautiful in appearance, but lacked flavor. However the ice cream was good. As Concierge Class guests we did take advantage of room service for breakfast, several times to avoid the crowds. Our daughter and her boyfriend did the same. Room service was very timely, but on a couple of occasions, an item or two were missing. One call to our cabin steward Jaime and it was quickly resolved. We ate dinner most nights at the Moonlight Sonata, 8:30PM seating with a reserved table. The food was excellent, including the desserts, with a wide variety of selection. The experience was made Superior by the service of Marvin, Lawrence and Demi. Having elected to purchase non-alcoholic beverage plans, because we are not big drinkers, we were given the opportunity at dinner to purchase cards for alcoholic drinks, which was perfect for us. A $30 card got you 5 drinks up to $9 per drink value and a $60 card for 5 drinks up to $15 per drink value. These cards were accepted at all dining and bar facilities, but must be fully utilized by the end of the cruise(no refunds). Most nights we went to the early show, and then proceeded to dinner. We had two specialty dining experiences between the 4 of us, one night at Murano's, and one night at Sushi on 5. Both were excellent and well worth the surcharge. The entertainment was good, with the best shows being the Beatles night and the comic. We did take advantage of many of the games, with guests and crew, which were fun and afforded laughs for all. The only "Celebrity" sponsored excursions we took advantage of was the Hubbard Glacier excursion. With a hefty price of $279 per person, we decided to take the gamble and yes it was worth it. The Glacier was amazing and we witness much calving. Both beautiful and alarming(climate change) at the same time. We arrived for Embarkation at 11:00AM and were met by lines. Being Concierge Class allowed us to zip through the Celebrity guest check-in, however US Customs caused for some delay in boarding. The whole process took approximately an hour to 1 1/2 hours. Very much like passing through security at any major US airport. Canadian and US citizens were segregated from the others, so I am uncertain as to how much time for guests who were not Canadian or US Citizens. We did not take advantage of any of the enrichment activities on board. My husband utilized the fitness facilities and found them excellent and clean. Overall the public rooms of the ship were well maintained and clean. It appeared that staff maintaining these areas were diligent in their work. Many a time, I spotted the Captain and/or other Officers moving about the guest areas insuring that guests expectations were met. Would I sail with Celebrity again. Absolutely! Read Less
Sail Date September 2019
This was our first cruise for my wife and me, but also invited my in-laws for their 50th wedding anniversary. Not sure if most of my comments apply to most cruises ship/cruise lines. But all in all, it did not impress us as a first ... Read More
This was our first cruise for my wife and me, but also invited my in-laws for their 50th wedding anniversary. Not sure if most of my comments apply to most cruises ship/cruise lines. But all in all, it did not impress us as a first experience. Pros : - Ship is in in good condition and cabin was fairly big and comfortable - Friendly professional staff, at restaurants and everywhere else - Buffet restaurant is good quality and good variety - Most shows were very good quality, talented performers! - Very nice gym onboard Cons - Biggest issue is that almost everything on-board is design to get more money out of you: expensive upsell for all the specialty restaurants, alcohol and automatic tips are expensive, casino, - Food at the main restaurant had good variety but was often blend. - My wife and me are vegeterian, and options were not great - Not very many activities to do on board, the upper deck with the lawn and glass blower, but also the game room an everything else, it's ok, but not very entertaining... - Automatic tipping is expensive, especially that for us, the canadian dollar doesn't compare well to the US dollar. Read Less
Sail Date September 2019
For our cruise this year to Alaska - AMAZING!! - we not only were celebrating my birthday but my husband Larry and my Fiftieth Wedding Anniversary!! What a pleasant surprise when I read on the Princess Patter that a vow renewal was being ... Read More
For our cruise this year to Alaska - AMAZING!! - we not only were celebrating my birthday but my husband Larry and my Fiftieth Wedding Anniversary!! What a pleasant surprise when I read on the Princess Patter that a vow renewal was being planned while we were cruising!!! Larry and I, along with 50+ other couples, gathered for this extremely emotional celebration - I cannot tell you how much this meant to us and, I'm sure, the others! Thank you to Matt, our cruise director, for hosting this event, it meant more than you will ever know! Alaska has been on my Bucket List for a very long time and it didn't disappoint in any way! The excursions were awesome - I went dog sledding, got puppy kisses, met the first woman who ever won the Iditarod (what an honor!), ate dungenous crab until they almost had to roll us back on the ship, marveled at the scenery and the glaciers, saw Denali!!!!!!!!, made eye contact with a MOOSE!!, met so many interesting people from all over the world . . . I could truly go on and on! The staff on Princess was amazing, always helpful. Wish we had started cruising sooner but we will go every chance we get!!!!!! Thank you Princess Cruises for making our Fiftieth Anniversary one that we will never forget!! Read Less
Sail Date September 2019
This is the second time we have taken the Inland Passage cruise from Vancouver to Whitter. Both times with Princess but two different ships. Loved the first cruise and wanted to come back once again and also added the land tour package ... Read More
This is the second time we have taken the Inland Passage cruise from Vancouver to Whitter. Both times with Princess but two different ships. Loved the first cruise and wanted to come back once again and also added the land tour package this time. The Alaska cruises are very popular for good reason. The views, the calm sailing, the interesting ports of call. The variety of excursions and the expierance of Glacier Bay National Park. The cruise is worth doing all on its own. Adding the land portion makes a second type of trip out of it that pairs so well to show off Alaska. The cruise ship Golden Princess was reallynice. We were on the last North bound trip of the year. Long season for the crew but they did a great job for us. Cabin clean, comfortable. We had balcony cabin which was wonderful for this type of cruise. Spent a lot of time watching the natural beauty pass by in front of us right off our balcony. Saw sea turtles swim right below us, whales in the distance. Great ocean vistas, Calm and smooth waters. Whats not to like in this picture? Three ports of call on the cruise not counting Vancouver and Whitter. Each has a lot to offer. We did excursions in each. All enjoyable. Got out on the water on a tour boat out of Juneau for up close whale watching. Took a ferry out of Skagway to Haines and a tour up a river to view bald eagles and brown bears hunting and catching salmon out of a river. Took the duck boat around Ketchikan for a tour of the town and a trip out on the harbour. Great fun all of them and well setup and organized. We set up each excursion through the Princess website in advance and everything went very smoothly in each port. I would recommend yopu spend some time comparing the many options availbe in each port and pick what sounds like the most appealing to you. In juneau there is a tram to the top of Roberts peak with greatviews and hiking trainls around the top. The glacier just outside of town is worth the trip. We did that last crusie. The boat trip this time left from a harbour a bit away from Juneau so there was a nice bus ride with good sights along the way then a great trip out inot the Sound with views all around and many whales. So much to do , so little time! The ship is in port for the shortest time in Ketshikan. The town is small enough to just walk off the ship and go places or take a shuttle bus. It is the salmon capital and there are some hgreat ours around that theme. Skagway is the history stop. Gold rush gateway. The town is small and walkable with many stores and restaurants. A fun place. The train ride over the pass is very worth doing. Tkes some time, you travel quite a ways. We did that previuously so opted to take the tour that went to Haines. A 45 minute ferry ride and then buses up a river to a lake and park/campground. Te guides would stop the bus when nears and bald eagles were spotted along the river and everyone would pile out to see. The guides set up several spotting scopes that gacv closeup views and would take people's phones and take pictures through the eyepiece. Great shots of bears pulling fish from the river! So each port has much to offer. If you are on a tight budget there is much to do by just walking off the ship and exploring on your own. While I highly recomment the excursions as a way to really get out there and see things they are not the only options. You can have a good time with some walking sighseeing, light shopping and lunch and back to the ship. The ship is much quieter during the days in port and you can have much of the place to yourselfs as well. While on board the ship when it is underway there is always plenty to see and do. Good public areas.Activities. Food in the dining rooms was great. Buffet was ok for breakfast and a quick lunch. Very crowded during peak times. Hard to find a table at times. For dinner don't cheat yourself, go to the dining rooms. They are much better in terms of expierance and food qaulity at no additional cost. Yes there are a couple of formal nights. Don't skip them and go to the buffet. Times have changed. In the same dining room on formal nights I saw men in tux's, sports coats ties and no ties. And a couple of stubborn folks in T shirts and jeans. No judgments were being made. We did one specialty restaurant of the two on board. The Crown Grill was very good indeed. You don't get steak like that in the regular dining rooms. During the day there is always pizza avalable and hamburgers and sandwiches by the pool. We didn't starve. Diets are temporaily suspened for the duration of the cruise. Entertaimment was well done and enjoyable. Fitness center well set up. Deck 7 walk around the whole ship very popular. Something every evening. The Princess theatre was our go to spot. Good production shows. Singing, dancing. You will find lots of music in the bars and several large bar venues. Prices are what you would expect. Very comfotable places all throughout the ship. But all of that onboard stuff is a sidelight. Makes the trip nice but the star of the show is the journey itself. If there was no bingo or casino or bars and steakhouses, production shows or shopping locations the voyage would still be well worth it. The real show is off the bow, the port and starboard and aft. Just look around out there for the whole trip and you will feel that you got your moneys worth. We did. Read Less
Sail Date September 2019
Very standard cruise experience if you have been to other cruises. The highlight was the destination, which was AK for us. Ship had more older passenger than younger ones, which we liked. Food was decent, some nights where better ... Read More
Very standard cruise experience if you have been to other cruises. The highlight was the destination, which was AK for us. Ship had more older passenger than younger ones, which we liked. Food was decent, some nights where better than others. Of course with everything there are a few crew members that spoils it for everyone, but it didn’t ruin our trip. We experienced theft, which the cruise staff did their best to help resolve. We experienced some small level of discrimination, but didn’t let it bother me. A crew member didn’t want to give me ice, and another didn’t want to give me a frame stand after paying $60 for a photo set.... Overall we liked the cruise for the price we paid. It was a great value, and the destination was great! We would like to do another AK cruise again. Wouldn’t mind doing another princess cruse again. Read Less
Sail Date September 2019
We had never been to Alaska and wanted to go. Every meal was fantastic,we ate at night in the Dining Room, one meal was at the Crab Shack and one meal was at the Crown Grill, both were excellent. Our waiters were Omar and Thomas, ... Read More
We had never been to Alaska and wanted to go. Every meal was fantastic,we ate at night in the Dining Room, one meal was at the Crab Shack and one meal was at the Crown Grill, both were excellent. Our waiters were Omar and Thomas, those 2 were the nicest gentlemen, we had so much fun and they are polite and professional but made us feel like we were their only patrons. We had Jimmy as our cabin steward, I cannot say enough about this great man, he was at our beckon call. He always made us feel important and took the best care of my husband and I. I have 2 complaints and they are trivial. 1. I would like to have nachos on the trident grill menu or have them served on the buffet more, we only saw them on the buffet once our whole trip. 2. I would like to see movies streamed when your Princess Ads are not playing on the screen. My husband and I really like watching moves when we are out on the deck. Previous cruises on Princess , they would do 7pm movies, which was great. This time they did not start until 9pm, that is too late for us. Thanks for listening, we plan to cruise again soon, also loved the Alaskan cruise, best I have ever been on, My fave, was Glacier Bay, cannot stop raving over it and telling everyone to cruise Princess, once you try them, you will stay with them and I really did come back after our trip and felt renewed again! Read Less
Sail Date September 2019
We’ve always wanted to go through the inside passage, so that overcame our reservations about cruise ships - and we’re so glad we went. The whole experience surpassed our expectations. We booked all our shore excursions through ... Read More
We’ve always wanted to go through the inside passage, so that overcame our reservations about cruise ships - and we’re so glad we went. The whole experience surpassed our expectations. We booked all our shore excursions through Princess and they were all excellent, with the trip on the Whitepass & Yukon Railway being the highlight. While it took us awhile to find our way around the ship, and we wished it weren’t quite so crowded in places, we learned to find out how to make it work for us. Many of the available activities weren’t to our taste, but we really appreciated the excellent talks by the Naturalist, by the Park Ranger who came onboard in Glacier Bay, and by the first woman who won the Iditarod. Much to our surprise, we even enjoyed the karaoke, because most of the participants were excellent, and any performer we saw was very good. The food was very plentiful and enjoyable, though it was a little bit of a mob scene at the breakfast buffet. The served dinners were wonderful, with lots of menu choices, and friendly, professional wait staff. We experienced nothing but good service from them, from our cabin steward and from every other staff member we encountered. Overall it felt like excellent value for money, and took us to places we’d never have seen otherwise. Read Less
Sail Date September 2019
We chose this cruise because we wanted the land and sea combination, we also wanted to leave from Vancouver, and the timeframe was perfect. The cruise was fantastic. We flew into Vancouver a day early and we’re so glad we did. The ... Read More
We chose this cruise because we wanted the land and sea combination, we also wanted to leave from Vancouver, and the timeframe was perfect. The cruise was fantastic. We flew into Vancouver a day early and we’re so glad we did. The food and service on the ship were good and the personnel was great. The ship is a little dated but still beautiful. The cruise director was the best. Great entertainment. The excursions were good. If you go into Skagway, I highly recommend you go on an all day excursion. There isn’t much to see or do there. Glacier Bay was gorgeous. A definite must see!! The glaciers are absolutely gorgeous. We loved Ketchikan & Juneau as well. I don’t recommend the land tour. It was nothing like we expected. The only plus was the train ride and that we were able to see Danali Peak. The cruise itself was fantastic!! Read Less
Sail Date September 2019
We did season end cruise twice in the past once with the Princess and the second time with the Celebrity. It was the right time for us to go since most young people would have gone back to their work and kids back to school. The ... Read More
We did season end cruise twice in the past once with the Princess and the second time with the Celebrity. It was the right time for us to go since most young people would have gone back to their work and kids back to school. The course itself was nothing new to us but we enjoyed the rather quiet cruise around this time of year and wanted to see the beauty of Alaska once again. In the end, I have to say that it was worth it and we had a great time but this would be our last cruise to Alaska unless there happens to be a very special reason to return. We heard some bad things about the ship Golden Princess from some of our friends who did the cruise right before we got on board. They all complained about some "Leaky ship" issue. It was quite concerning for us as we did not want to end up in a leaky stateroom. Luckily for us, we did not experience any of such bad experiences that our friends had. In fact, we had a rather good experience with the ship, the service staff and the entertainers. The room steward assigned to our cabin, the waiter, and the barmaid were all attentive and personable looking after every need of ours. The Sunset Quartet and the Bohemian Duo were exceptionally great providing danceable tunes as well as wonderful tunes to listen to respectively. The ship's production shows, solo guitarist and the Party Band, on the other hand, felt a bit short in terms of how to engage with the guests. They basically did what they do without much care. The food was pretty good overall. There were some days, I wished something better with quality but most days, they were satisfactory. The ship itself seemed fairly well maintained although I could easily spot various areas that had much-needed maintenance. I guess it was a good thing that they were doing partial upkeeps in the needed area during our cruise. The entertainment programs were good but I don't want to go to "Great" as I experienced in some ships such as Royal Caribbean ships. They appeared to work very hard but I personally felt that they needed a better program or talents in most programs. Some programs seemed ended in a rather unfinished state. What do I know, I am just a tourist. Read Less
Sail Date September 2019
This was our first cruise with Silversea (my first with any line) but will not be our last. We felt pampered and enjoyed our meals consistently throughout the 7 days. The ship and our cabin were bright and clean. The staff were cheerful ... Read More
This was our first cruise with Silversea (my first with any line) but will not be our last. We felt pampered and enjoyed our meals consistently throughout the 7 days. The ship and our cabin were bright and clean. The staff were cheerful and polite. We were fortunate to have sunny and fairly warm weather in Alaska throughout our cruise. Going in September we were concerned a bit about this, but it turned out great. Breakfast in LaTerrazza gets the day off to a great start. It is a buffet type arrangement with an incredible assortment of fresh fruit, breads (sweet rolls were irresistible to one of us, ok, I tried them all), eggs, cereals, cold cuts, cheeses, juices and more. Coffee is served at your table, and it is possible to order a custom breakfast from there as well. The lunch buffet is also excellent, but don't pass up the superb pizza at Spaccanapoli or the wide selection of lunch choices at the Grille. Dinner in Atlantide and Indochine were both superb, out of the many dinner orders between us, only one was disappointing. Not sure why DW decided to order vegetarian that night... Entertainment was fine, the performers are enthusiastic and talented. The musicians playing in various locations around the ship were very good. Vlad, a guitarist/vocalist, caught our attention while we were walking about. We sat down and enjoyed an excellent set of music while being served the fine included-in-fare sauvignon blanc. Our favorite excursion was whale watching out of Juneau. We were perhaps lucky in seeing about 10 whales, but the guides seemed confident we'd find them from the outset. Embarkation and disembarkation were a breeze. A vigorous hike and river float ride in Skagway also made for a great day. The ship had an unexpected technical issue after we boarded causing us to stay in Vancouver the first day, and so we missed our Ketchikan stop. Silversea provided free excursions to Vancouver and a cash credit on a future cruise, which we considered fair compensation. As the rest of the cruise went so well, the issue was evidently fully resolved. We are happy to give overall 5 stars for a truly memorable cruise! Read Less
Sail Date September 2019
We were sadly disappointed from the start when the Muse "broke" and we we didn't depart until a day later than scheduled. We had already spent two days in Vancouver exploring the city, so the offer of a "free ... Read More
We were sadly disappointed from the start when the Muse "broke" and we we didn't depart until a day later than scheduled. We had already spent two days in Vancouver exploring the city, so the offer of a "free excursion" to see the city was of no interest. We had already seen everything offered! We're still waiting to hear the details of the "15% credit of our cruise cost for a future cruise." After three phone calls and two emails there has been no response. We then missed our Ketchikan stop, and spent almost 2 days at sea. Given this was the last Alaska cruise of the season it was apparent most of the staff was burned out and "just going through the motions" required of their jobs. Food was good, but not great, and for the cost of the cruise our expectations were much higher. Decor was benign and boring, and the "artwork" of stacked hairdryers painted gold in the grand stairway was just weird! Our butler was nice, but forgetful. The room steward was great. The restaurant reservation system was odd, as the restaurants that were "booked" were often only half (or less) than full at peak hours. Were they just saving on costs? Entertainment and food was repetitive, and got boring even though it was only a 7 day cruise. On a high note, the cabin (deluxe veranda) was nice, bed comfortable, and balcony clean, but the wifi was TERRIBLE! I need to work while on vacation, and the lack of connectivity made this close to impossible. This is only my third cruise, but the last with SilverSea. Oceania was MUCH nicer, food better, and cost less. True, the alcohol wasn't included, but I couldn't drink the price difference if I tried. Read Less
Sail Date September 2019
To saii with friends to a remote and réputés destination. Cruise was perfect and excusions were Nice, instructive, Skagway and mainly Ketchican have too much boutiques and jewel stores that kind of diminish the natural beauty of the ... Read More
To saii with friends to a remote and réputés destination. Cruise was perfect and excusions were Nice, instructive, Skagway and mainly Ketchican have too much boutiques and jewel stores that kind of diminish the natural beauty of the surroundings. Ship is not the youngest of the fleet and decoration is a little kitsch but clean, with good service every where on the ship. Food is good in buffets, uneven at Anytime Dinner. Naturalist and yes the captain are good communicators. Land portions was fine but food offer is ordinary, too salty, too rich, too abundant calories wise. The offer of senior portions, and "Healthy" food would better the offer. All motor coach or railway transportation are well organized...Princess is a leader in this aspect. A forgotten jacket at Fairbanks Princess Hotel was brought at the airport before departure flight...personal and quality of service of great quality. To be noted the quality of naturalist Rachel Cartwright as a speaker, writer and animator. Read Less
Sail Date September 2019
The ship itself and the staff were great. Accomodation was good. Entertainment other than the 2 shows was very poor. The game shows and karaoke and especially the ventriloquist were infantile. The stops at Skagway, Juneau and Ketchikan ... Read More
The ship itself and the staff were great. Accomodation was good. Entertainment other than the 2 shows was very poor. The game shows and karaoke and especially the ventriloquist were infantile. The stops at Skagway, Juneau and Ketchikan were just opportunities for the cruise line to sell souvenirs from their own stores. Some of the tours were very good. We felt pressured into buying continuously on the ship. Expensive souvenirs, art and photos. Food was very good. Formal evening again just an opportunity to sell photos. The cruise of the glacier bays was stunning. Made up for a lot of the other stuff. We also felt we were in a retirement home. So many people who couldn’t move themselves. Breakfast was good and choices were fine. A lot of fried salty food but there were alternatives if that’s not for you. Embarkation was terrible. No fault of the ship. The US customs were very slow and didn’t care at all and the process took 2 hours Read Less
Sail Date September 2019
Excellent cruise. Staff were professional and the ship was spotless. Food was excellent. Scenery was wonderful. Highly recommend taking the the tour of the ship. The cost is $120 but is worth every cent. You will see all the behind the ... Read More
Excellent cruise. Staff were professional and the ship was spotless. Food was excellent. Scenery was wonderful. Highly recommend taking the the tour of the ship. The cost is $120 but is worth every cent. You will see all the behind the scenes of the ship and as a surprise you receive photos of the tour, a Princess bath robe and cooking apron, a picture frame and a personalized note pad. One of my favourite experiences on board.I did not purchase any of the beverage packages and was never lacking for anything to drink. There is included orange juice for breakfast and coffee, tea and water. Other drinks such as sodas would have to be purchased. The entertainment was very good with a mix of comedy, singing and chorus shows. Very happy with the overall cruise The only thing I would add is that we took the Denali rail Land tour afterwards and this was not good value for money spent. The train speed was very slow (approx 25 mp) making it a very long trip. The Princess Denali Lodge was dirty with very limited time to enjoy the park and the Princess Staff aggressively pushed the Wilderness Wildlife Tour upgrade on the train which turned out to be a major disappointment. Avoid that tour at all costs. Read Less
Sail Date September 2019
I read the reviews and thought it was best cruise for our first cruise together. This cruise exceeded our expectations, ALASKA IS BEAUTIFUL!, we will definitely be back but will do it in reverse order, land first, water second. From ... Read More
I read the reviews and thought it was best cruise for our first cruise together. This cruise exceeded our expectations, ALASKA IS BEAUTIFUL!, we will definitely be back but will do it in reverse order, land first, water second. From embarkation to disembarkation, the staff of Princess Cruise was on point. Our steward Inri, always had a smile and made our stay much more pleasant. They had really good and diverse entertainment, Symphonie was exceptional. The food at the Horizon was outstanding and well prepared and we loved that we could get a slice of pizza, burger etc., on the deck. The anytime dining was the way to go, we weren’t tied to a specific time, it allowed us to explore enjoy more of our time on the ship. The only negative was the internet package, it was not consistent and only one device at a time could use it, it should’ve been accessible to both of us, we each had only one device. Read Less
Sail Date September 2019
My husband and I did the Alaskan cruise followed by a land tour with stays at the Princess Denali Lodge and Fairbanks Lodge. We wanted to see the glaciers, but also see the northern lights and visit the arctic circle. We had hoped to learn ... Read More
My husband and I did the Alaskan cruise followed by a land tour with stays at the Princess Denali Lodge and Fairbanks Lodge. We wanted to see the glaciers, but also see the northern lights and visit the arctic circle. We had hoped to learn more about the Alaskan people and those that “live off the grid” as well as learn more about Alaska’s history. Our suite was beautiful and spacious and was best part of the cruise. The enrichment presentations were basic and repetitive. The talks were about mammals and sea life. Unfortunately, the lectures never focused on Alaska’s history, Aurora Borealis, or the glaciers and how global warming is causing most of the glaciers to recede. It was not until there was a surprise Northern Lights show during the early am hours through the College Fjord glaciers, that the Princess Cruise videographer spoke for a few minutes before a mammal talk, that there will be a dvd for sale with the nights light show along with pre-recorded Aurora Borealis events. We missed the Northern Lights that night as we were asleep. The Deadliest Catch excursion was great and I was pleasantly surprised. The Best of Juneau excursion was long and it was surprisingly warm. The glacier was sadly disappearing. The Yukon tour which included an extension bridge was also very long in duration. Again very warm which, of course, had nothing to do with Princess Cruises, but global warming. I forgot to add that the glacier viewing from the cruise ship was beautiful, but not as dramatic as one would think by viewing brochures. The Marjorie glacier I gather was grand at one time, but now it was just stagnant. I understand that it is one of the glaciers that is not receding. The College Fjord was far more spectacular with larger pieces of icebergs floating along side the ship. The land tour was very good. Weather remained quite warm, but overcast in the evening which prevented the Aurora Borealis from being viewed fully. We were only able to see a portion of Denali, but quite impressive. The highlight was the plane ride from Fairbanks into the Arctic Circle. Learned a lot about “living off the grid” and sustainable living in Alaska. I would of loved to have learned about the lifestyle of First Nation, Alaskans, and Indian tribes on the cruise before the land tour. Lastly, there are many fires that are still occurring in Alaska, so smoke may be present. In fact, we could smell the smoke in the plane on our flight to the Arctic Circle. We also could see the Rampart fire from the plane. Read Less
Sail Date September 2019
Alaska is our "happy place" and we see something new every time and we love to go up there. Departing out of Vancouver is easy and we maximize our time in the Inside Passage (as opposed to departing from Seattle where we spend 36 ... Read More
Alaska is our "happy place" and we see something new every time and we love to go up there. Departing out of Vancouver is easy and we maximize our time in the Inside Passage (as opposed to departing from Seattle where we spend 36 hours in open water before getting to the calmer, inside passage views.) We take the train from downtown Seattle and enjoy the views of the Sound as we head north. We take this same train when we arrive in Vancouver. We experienced a long wait in Vancouver going through US immigration but after that our Platinum status got us on board quickly. The room was ready and the steward very helpful. We've been to the ports of call many times so we have favorite shops all along the way. This time we only did whale watching out of Juneau but we understand the Ketchican trip saw bubble-net-feeding. We also like the White Pass Railroad in Skagway and the bear expedition out of Haynes. We're "anytime" diners (far, far, easier than having a set dining time and the same faces at every meal), and we met lots of interesting people not to mention a lot of Aussies and first-time cruisers. Foodservice seemed to be an ongoing issue. It took two hours or more to get in and fed on several occasions. The food was as expected--good but a bit too "fancy" for our palates. The wait staff was usually quite friendly and helpful, but not always. When one diner complained her steak was too tough, the waiter pulled out a 6" switchblade and gave it to her. She didn't complain after that. Princess has lower priority with the Inside Passage ports so they always doc well away from town but don't always provide shuttles from the boat to town. Holland America parks right downtown in most ports. Our cabin was nice with a great view and two flat-screen TVs but no curtain or another divider between the sections which would have been essential if we had brought along another passenger. We were disappointed in the entertainment--only one full-ensemble show (which was great) and the comic wanted us old people dead. We got in his way. Read Less
Sail Date September 2019
Alaska was a bucket list destination for us, not just a cruise but also a land tour. Princess Cruises offers cruisetours incorporating a cruise with a land tour. We selected the Connoisseur Tour as it included most meals on the tour as ... Read More
Alaska was a bucket list destination for us, not just a cruise but also a land tour. Princess Cruises offers cruisetours incorporating a cruise with a land tour. We selected the Connoisseur Tour as it included most meals on the tour as well as the services of a tour director. The additional cost above their unescorted tour is approx $900.00 per person. The cruise part of out trip was very good, no problems and delivered what we expected. Rooms on the ship were a bit dated and could do with a refurbishment but the ship amenities and facilities were certainly up to scratch. we sailed Club Class and had no waiting times in the dining room or any specialty restaurants. Ports of call were all interesting, the towns quirky, Glacier Bay and College Fjord were spectacular. The land portion of the tour however didn't live up to expectations. First the tour director. Our director did not deliver any real value or insight during our tour. Her input included handing out check in information envelopes at each lodge and making dinner reservations at the lodge restaurant on the first night at 2 of the 3 lodges. All of this could have been easily managed direct by the lodge check in staff on our arrival. Apart from the 2 dinner reservations and a couple of pre-arranged tour group meals (not arranged by our director anyway), we were left to arrange our own meals direct with the eateries at each lodge which often meant putting our name on a list and waiting up to 1 hour for a table to become available. On one very cool night we were even placed at an outdoor table for dinner - not acceptable. Given that we had paid to be on a Connoisseur tour, we expected better service than that. We should have had pre-tour bookings for all meals rather than have to take our chances with all the other travellers at the lodge. Princess really need to review their staff numbers and facilities to make sure they can actually cater for the very high number of guests that they happily pile into their lodges. Regarding the lodges, they are all owned by Princess and staffed with seasonal workers from across the globe, some who do not have a very good grasp of the English language. In general, the service received at the lodges was below expectations. The cleanliness of the rooms left a bit to be desired - we even found hair and eyelashes on the pillows in one of our rooms - suggests the bedding was not changed! They are also located in relatively remote areas away from other shops/restaurants etc so there is no real alternative but to eat, drink and spend all your money at their lodges. My advice is to NOT take a Connoisseur tour but rather one of their unescorted tours which includes basically the same itinerary and you're not locked in to 3 course dinners each night (after waiting for a table) - buy and pay only for what you want. You'd save money. The tour direct too is not worth the additional cost, doesn't deliver any value or enhance your experience. Another word of advice, don't take the last cruisetour of the season. Pricess started closing down services in the Fairbanks lodge while we were still there for a couple of days post-tour. It was like we were the last house guests and were in their way of closing down for winter. In summary, cruise great, land tour average to below expectations. Maybe if you want to do a land tour of Alaska, do your homework of local tour operators that run land tours and book with one of them. Read Less
Sail Date September 2019
Heard the Princess cruises to Alaska were the best. So we divided to see if it was true. The cruise was everything we expected and more. The highlight of our trip was seeing the glaciers. Everyone on the ship was pleasant and helpful. ... Read More
Heard the Princess cruises to Alaska were the best. So we divided to see if it was true. The cruise was everything we expected and more. The highlight of our trip was seeing the glaciers. Everyone on the ship was pleasant and helpful. Our cabin was large and we had lots of room. The embarkation was very easy and painless. When we got on the ship we could immediately go to our cabin. The buffet was ready when we boarded and was plentiful and good. The excursions were good. We went on several and were pleased with the transportation and the content of the excursions. Good choices for the excursions. The food on the ship was outstanding and a good variety. The waiters and staff was always very attentive and the service was very good. The spa was nice and the massage I received was wonderful. Overall the cruise more than met our expectations and we are glad we chose Princess. We would go again. Read Less
Sail Date September 2019
As 2 couples we wanted to see Western Canada. Glaciers, Ice flows and Mountains so starting with an all inclusive cruise seemed a good idea, especially after the long haul flight from London UK. Cabin and Service Any photographers ... Read More
As 2 couples we wanted to see Western Canada. Glaciers, Ice flows and Mountains so starting with an all inclusive cruise seemed a good idea, especially after the long haul flight from London UK. Cabin and Service Any photographers will end up very frustrated though as the Room TV does not display any images nor video and asking for assistance is a waste of time. The Cabin attendant said that's technical. Sorry... The customer service desk said USB connection are not permitted as they could contain viruses. -They didn't listen though as i said HDMI connections. It took 5 days to get any sense from anyone and then i was given just 1 hour in a conference room using its TV as it did display jpeg images - and played mp4. jpeg is what's ion android phones and pretty much all camera. Celebrity Eclipse you actually offered Feeble service - P&O for me from now on. Entertainment and activities Why do i have to pay $99 to use the steam room? Why charge extra for Yoga lessons? There is this maddeningly silly game in the gym on the first day to get everyone excited about getting free training sessions. Then it turns out they are not free just a bit cheaper. Such an old fashioned naff idea. Why they treated us like children is beyond me! - As a group we laughed at the stupidity but actually its insulting. As for the Yoga, fortunately I've done enough Yoga to do my own sessions. The Ship. I could not fault the ship, quiet, smooth, stylish. i could see regular maintenance being carried out. All looked fine. Read Less
Sail Date September 2019
We chose this cruise because we love the Royal Class ships and we knew who the maî·tre d'hô·tel was. On the Royal class ships the Enclave as part of the Spa is just such an incredible place to unwind, and it's only on the ... Read More
We chose this cruise because we love the Royal Class ships and we knew who the maî·tre d'hô·tel was. On the Royal class ships the Enclave as part of the Spa is just such an incredible place to unwind, and it's only on the Royal class ships. We selected Club Class Mini-Suites because we loved the extra experience in club-class dining and were not disappointed. We have sailed to Alaska a few times and Princess has always been wonderful from start to finish. Our only blemish on the cruise was an excursion in Skagway, Photography, which was more time in the van than taking pictures. However, it was followed up with the glass blowing experience at the Jewell Gardens which was wonderful. We also purchased the photography package which allowed us to keep all the pictures taken on the ship and they are provided on a thumb drive too. This creates an excellent set of reminder memory for the cruise, and because they were on a thumb drive they were shareable immoderately Read Less
Sail Date August 2019
Alaska is a beautiful place and getting there is more than half of the fun. The Royal Princess is a beautiful ship with many things to do, see or enjoy from early morning to late at night. Always book a balcony stateroom. We loved ... Read More
Alaska is a beautiful place and getting there is more than half of the fun. The Royal Princess is a beautiful ship with many things to do, see or enjoy from early morning to late at night. Always book a balcony stateroom. We loved seeing the world go by without having to get dressed. Balconies are private but you can hear your neighbors clearly when you’re all on your balconies. We enjoyed sleeping with the balcony door ajar or wide open. The Royal had “smart casual” and “formal” nights. Most women were in dressy slacks and something sparkly on formal nights in Anytime Dining and men wore dark slacks with nice long sleeved button up shirts. In Traditional Dining, it was tuxedos and ball gowns. Smart casual meant no jeans or shorts so khakis/ dress slacks with nice shirts or blouses/sweaters were common for both men and women. It is a floating global community so be aware that there can be curious cultural behaviors that are new to many passengers. English was the primary language on our ship. Hygiene signs translated into Chinese, German and French would have been helpful so all passengers would wash their hands before every meal when entering the buffets or dining rooms. We did catch colds near the end of the cruise and noticed that staff had stopped supervising dining room hygiene on the third day. We seldom saw other passengers at the handwash stations after that third day. We walked around Ketchikan on our own. We visited Mendenhall Glacier National Park and Mt Roberts Tramway in Juneau. 90 minutes at Mendenhall is not enough time to walk to Nugget Falls for a closer glacier view and see the visitors’ center. Stay longer. The Tramway is amazing with a good restaurant at the top and fun hiking trails where we saw bears in the distance. In Skagway, we took a motorcoach to the Yukon Territory then rode the Skagway-Yukon Railroad back to Juneau from Fraser. Getting acquainted with the sled dogs in CarCrossing was a highlight. Skagway was a ghost town by 7:00 pm and that’s why the ship leaves by 8:00pm. From the ship, we took the Princess train from Wittier to Denali, stayed in Denali Princess Lodge then went by motorcoach to Fairbanks from which we flew home. The train was a wonderful day of travel but the highlight was the next day on a flightseeing tour which was 200 miles though the National Park including coming within 1/2 mile of Mt Denali/McKinley. Denali Lodge was tired, dark and dank. Food choices were limited at the resort. Traveling near the end of season means places are emptying their inventories so several menu items were not available in different restaurants near the Denali Lodge. Stay at the Princess Mt. McKinley Lodge instead of the Denali Lodge unless it gets renovated. Skip Fairbanks completely (tourist trap) and return to Anchorage for your flight. Read Less
Sail Date August 2019
This is our third Alaskan cruise and probably the best overall! We live in Vancouver and it is so nice to be able to do a round trip cruise and not have to fly. We arrived at the port around 1:00 pm and the embarkation went smoothly. We ... Read More
This is our third Alaskan cruise and probably the best overall! We live in Vancouver and it is so nice to be able to do a round trip cruise and not have to fly. We arrived at the port around 1:00 pm and the embarkation went smoothly. We picked up our Medallions and went through security very quickly. There was a bit of a delay going through US customs but with that many people it is to be expected. We boarded and went to our stateroom and our luggage was already there! We had booked an inside guarantee and we were upgraded three days before departure to a deluxe balcony with an obstructed view! We were thrilled! Our stateroom was very nice and the view was not obstructed above the railing. We had a sofa which was great. The only disappointment about the departure was the time we left Vancouver which was 1:00 am. We love the sail away out of Vancouver under the Lions Gate Bridge and the view of the beautiful city from the water but missed it this time due to the tides being low. We had anytime dining and after the first couple of nights waiting for a table we decided to make reservations in the morning for dinner that evening. The food was very good! We were pleasantly surprised to have Alaskan King Crab and Halibut on the menu two evening's on our 14 day cruise. It was wonderful having food from the place you visit. The crab was delicious! We had dinner one night at Alfredo's and the pizza was great! We also ordered a Crown Grill steak from the dining room to accompany our meal one night. We ate lunch at the Horizon Court and every sunny day took our lunch out to the aft. The entertainment was very good especially comedian A.J. Jamal who we saw four times and each show was fantastic. We also loved Charlotte Newman a singer and guitar player who has an amazing voice. She played in Crooners and other locations throughout the ship. Matt O was the cruise director and he never disappoints, he was on our Canada New England cruise last September. A very funny and likable guy. We also enjoyed watching football on the big screen in the sunshine! The service on the Royal Princess was probably the best we have had on a Princess cruise ever. Everything was kept clean and the ship looked fantastic. The staff was very attentive, experienced, warm and friendly! We had exceptional service and mentioned as many crew members as we could in our Princess Review. As we have been to Alaska a few times we didn't feel the need to do many excursions but we did go whale watching in Juneau which was fabulous. We went with Juneau Tours & Whale Watch and it was a wonderful experience. We saw orcas, humpback whales and sea lions. We got off the ship at all the ports and walked around for a few hours at each stop. We saw thousands of spawning salmon in Ketchikan. Cruising the glaciers was amazing! We had warm sunny weather and the views were breathtaking! We saw whales from the ship on several occasions. We loved everything about this cruise, and the Royal Princess, and we will definitely cruise to Alaska again! Read Less
Sail Date August 2019
We enjoyed seeing the changes in the ship and for the most part they look good. The ship looks brighter and cleaner. What we missed was the library, the first place I went to get a book to read and no library. There are a few books I ... Read More
We enjoyed seeing the changes in the ship and for the most part they look good. The ship looks brighter and cleaner. What we missed was the library, the first place I went to get a book to read and no library. There are a few books I finally found by the Rendevous, but very few and the topics of the books were not chosen to excited cruises. I imagine more for decoration, but I borrowed one anyway and then returned it and picked up a second in port. I also love going to deck 12 forward where it is usually quiet. But, it is now the private sanctuary of Suite cruisers. Don't they already have balconies? Boohoo! The cabin is looking good. The storage was more than enough for us and we loved the soft close cupboards and drawers!. The new tv's and system look really good. DH was able to watch the tennis finals, Go Bianca Andreescu!!!!! Nice and clear when we got the signal. The new boarding system where we could take our own photos ahead of time was really seamless and we were on board in record time, picked up our keys from our room and left our bags. We had expected to be seated at a table for ten, but ended up at a table for two right at the stern window. Well that was really lovely and we decided to stay with it as i hated to give up the window. For the most part the meals were excellent, sometimes a little too much for me, but generally tasty. As always there is too much salt but I drank lots... of water. Despite being able to get our Captain's club drinks at most bars we visited the cosmos each afternoon as a nice way to end the busy day and then off to diner. Read Less
Sail Date August 2019
We sailed on the millennium 4 years ago from Vancouver to Seward on an 8 day cruise and returned back by air. We found it to be in need of refurbishment at that time and were disappointed. We have always enjoyed the Solstice ships and ... Read More
We sailed on the millennium 4 years ago from Vancouver to Seward on an 8 day cruise and returned back by air. We found it to be in need of refurbishment at that time and were disappointed. We have always enjoyed the Solstice ships and therefore remained with them instead and have enjoyed MANY wonderful cruises to many fabulous destinations. Since they refurbished the Millennium this spring we thought we would give it a try. We live 30 mins away from the cruise terminal and enjoy the Northwest. This was our 5th cruise to Alaska on Celebrity. We have sailed with Celebrity for 15 years now and always book the CS celebrity suite. All CS suites were booked when we found this cruise while on the Eclipse this May on an Alaska cruise, the Royal Suite was available so we booked it. Check in was a breeze with the new system! We arrived at 10:30 am and were escorted to the Retreat lounge at 11:15! We always take our bags with us and never check them, and were told we could place them in our suite! We walked thru the doors and saw the LOVELY new restored ROYAL suite! We were delighted! The suite guest which is now called the Retreat lounge was Michaels club before this restoration which had dark wood and warm Colours and we enjoyed it 4 years ago the bar area was very inviting. Now it’s very bright and airy and it is very pretty to look at, however most seats are not so comfortable and the bar is tucked away out of sight and very stark and has no character. On the top deck they have added the out door Retreat, and it is extraordinary! The suite guest dining room Luminae has not increased in size after this restoration however they have added sky suites, adding many more guests to this venue. Therefore it has become a little too small and if you wish to attend the 7:00 pm show you must come early as it gets very busy. We found that after 7:00 pm is was less hectic and you could enjoy a lovely leisurely dinner. The food is always outstanding! The service is top notch! Every evening is a joy to have dinner in this lovely dining room. It is the service from the wonderful staff in all departments that keeps us coming back to Celebrity Cruises. They are always friendly, helpful, gracious, and polite. We enjoy the GYM and were very happy with the restoration, they removed the carpet and now have a nice floor! Cafe al Bacio is a lovely spot! The Martini Bar is extra ordinary as always the servers make it special with their talent shows! Both are larger venues on the Solstice class ships. We enjoyed the beautiful towns by walking around on our own as we have seen them all many times before. We have taken many excursions in the past, and made this a relaxing holiday to enjoy on our own. Alaska is beautiful, very clean and very friendly. We are booked again for next spring on the Eclipse. As much as we enjoyed the wonderful Royal suite and all that comes it we do enjoy the Solstice class ships much more. For specialty dining the Murano is our all time favourite and they do not have it on this Millennium ship. Read Less
Sail Date August 2019

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