From the beginning a Disaster
Boarding through a dirty port gangway
Very weak welcome aboard
Dirty Boat
Sparse crew
Boat broke did not go for two days
Food awful and cold
Bars terrible
Only 3 not open most of the time
Only two bartenders
Dirty glasses everywhere
food, dirt on decks
Cigarettes' buts on floor
Housekeeper sporadic
Ports ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi cmichaelcornely! We are disappointed to hear that you found many parts of the sailing disappointing. We have passed your feedback along to our team....
We had to cancel a Viking Alaskan Cruise due to health issues and found a suite available on this ACL New England cruise. We were disappointed and left the ship early. August is a bad time for Maine. It was too hot to enjoy off ship excursions. A fall or spring trip might be a better choice. The ship itself, I believe, is about 5 years old. We had trouble with our balcony door lock. We weren't ...
We chose this cruise to the New England Islands because my wife has never been to New England. The pictures and description on ACL website were misleading. This was nowhere near a luxury cruise. The best place to begin is the Rennaissance Hotel the day before the cruise. Room was nice but not worth $500.00. Embarkation was easy and without incident. However, the cruise line changed the port ...
July 2022 - My wife and I have been on numerous cruises (26+) throughout the world on various cruise lines over the years. This was our third cruise on American Cruise Lines (ACL). Our New England Islands cruise started on July 16 in Providence, Rhode Island.
Our flight from Florida arrived a day early, July 15, so we could enjoy the Providence area. We stayed at the Renaissance Providence ...
A Great cruise for the New England area. This is the first time we have been on American Cruise Lines and was not disappointed at all. There were 3 of us in a veranda suite and there was plenty of room for 3 singles. All crew members were very accommodating. We had a great hotel General Manager, Cory! Cruise Director, Marla and the best of the best excursion director Daniel Patrick F.! My ...
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Lobster on this trip put the icing on the cake!
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