USA River Cruises Reviews

Always a fun adventure with American Queen Countess! We are a very fit 73 and 72 year old married couple. Most passengers on the ship are near our ages. Many have mobility issues and there are often times of waiting particularly on the buses and getting on and off the ship. I wrote a previous review ("Life on the Mississippi") in July 2022 regarding the American, Countess. All the negative ...

We chose this cruise to the New England Islands because my wife has never been to New England. The pictures and description on ACL website were misleading. This was nowhere near a luxury cruise. The best place to begin is the Rennaissance Hotel the day before the cruise. Room was nice but not worth $500.00. Embarkation was easy and without incident. However, the cruise line changed the port ...

We chose this cruise because we were looking for a quiet, luxurious and relaxing experience. We had high expectations for this cruise due to its high cost (over $12,500 for 7 nights) and extensive marketing. Our first impression was very good. We booked the pre-cruise night in the Renaissance Hotel with the tour of Providence. The hotel was lovely and the service impeccable. The tour of Providence ...

We wanted to travel on the Mississippi and learn about the South and the Civil War. The cruise and the excursion were reasonably good. but the last day was a disaster. We docked in Tunica Mississippi which was 45 miles from downtown Memphis. We were not advised of this change in advance and had signed up for two bus tours to see Memphis and the museums. We spent over four hours total driving ...

The cruise actually started in Lewiston, Idaho but Cruise Critic does not have that in the required drop down menu. It was the west bound passage ending in Portland, Oregon (actually Hayden Island, Oregon. (The east bound passage has the same itinerary only in reverse). It traversed eight locks on the way to the mouth of the Columbia River following the route of Lewis and Clark. It was very ...

This cruise was booked in 2019 for sailing in 2020, but eventually we did it in April 2022. New Orleans to Memphis. Check in at the Hilton Riverside the day before, plus Covid test, was straightforward. We did not stay at the Hilton, but on departure day made our way to the Hilton by cab. We had booked the pre-cruise excursion, which was excellent. Amusing and informative guide for a 4 hour ...

We were so excited to try the new ship by American Queen. From the time we arrived to check in for our Covid test, it was so disorganized. It took forever to get through all of the procedures and seemed like personel were not prepared. Our rooms were very nice and we had a great cabin steward named Richard. We had ask for early seating at 5:30 as our party of four had issues with eating late and ...

We chose this cruise because it as over New Years & we had credits or "cruise vouchers" we had to use, we could not get a refund. The population of the ship was mostly senior citizens many with walkers, canes& wheelchairs. There was one elevator which had the capacity of 2 people & it worked slowly & poorly. In all the public areas there was only ONE restroom. The cleaning staff & the kitchen ...

I chose this cruise because a few years ago we went on a American Queen Voyage. It was wonderful. Since it was the same company I thought this would be too. A few days before our voyage they changed our dining time to 7.30. I tried to change it back but they said it was because of the CDC guidelines. (some people did get it changed) They also sent us an email saying that there would be dining in ...

We were really disappointed in this recent December cruise from Nashville to Memphis. First the many positive things.... The food was really good, ample and varied. The staff everywhere on the ship were very friendly and helpful, especially the dining room staff. The ship seemed to be well maintained and clean and safe from the virus. The evening entertainment was probably above ...