• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

USA River Cruises Cruise Reviews

Cruiser Rating
3.9
Average
518 reviews

Filters

1-10 of 518 USA River Cruises Cruise Reviews


Disaster

Review for American Queen to U.S.A.

User Avatar
cmichaelcornely
10+ Cruises • Age 70s

From the beginning a Disaster Boarding through a dirty port gangway Very weak welcome aboard Dirty Boat Sparse crew Boat broke did not go for two days Food awful and cold Bars terrible Only 3 not open most of the time Only two bartenders Dirty glasses everywhere food, dirt on decks Cigarettes' buts on floor Housekeeper sporadic Ports ...
Read More

Sail Date: September 2022


Refurbished American West

Review for American West (formerly Queen of the West) to U.S.A.

User Avatar
Sdyer5
2-5 Cruises • Age 60s

Currently sailing on the recently refurbished American West. Saw previous negative reviews and was hesitant, but cruise line said it was being fully refurbished. It is lovely! Definitely has the charm of an old-fashioned paddle wheel boat. Carpets, furnishings, furniture, linens, shower curtain… are all very nice. Exceeded our expectations! All staff members have gone above and beyond to meet any ...
Read More

Sail Date: May 2022

Traveled with disabled person


Sailing the Columbia and Snake Rivers

Review for American Harmony to U.S.A.

User Avatar
Mable2746
2-5 Cruises • Age 60s

I was invited as an Artist in Residence to teach arts & crafts and watercolor painting aboard the Harmony for three back to back cruises. This is the third cruise I've done with American Cruise Line after having been a paying passenger in April of 2021. We sailed from Portland, OR (Hayden Island) making a call at a different location each day Astoria, OR, Kalama, WA, Stevenson, WA, The ...
Read More

Sail Date: April 2022


pleasant, easy going cruise

Review for American Empress to U.S.A.

User Avatar
roamgeorgia
10+ Cruises • Age 70s

Staff worked very hard to please the guests. The crew continually displayed great enthusiasm and many wore more than one hat--and wore them well. Cabin was comfortable. Dining room food was very good for the most part with enough variety for a week on board. Excursions were somewhat limited due to inclement weather and location. Talented musical entertainers. Our first river cruise after ...
Read More

Sail Date: April 2022


Understaffed, overrated, not what was promised

Review for American Countess to U.S.A.

User Avatar
Hamlet cruiser
10+ Cruises • Age 70s

I have emailed, left a note on the website, spoken to escalated customer service rep and requested a call from Mr Waggoner to discuss the MAJOR problems on the cruise. Staff on board were wonderful but woefully understaffed. Dining room normally has 16 servers-only six! Food ALWAYS cold-soups always tepid at best. One stop (can’t call it a port) not planned, had NO services! We needed ...
Read More

Sail Date: April 2022


More time in port, less time cruising than on our European river cruises

Review for American Harmony to U.S.A.

User Avatar
CarolynFH
2-5 Cruises • Age 70s

We booked the Northwest Pioneers Cruise because we wanted to visit as many sites along the Columbia and Snake Rivers as we could, and the shorter cruises required us to make too many exclusions of one excursion in favor of another! We were also attracted by the all-inclusive nature of the cruise, i.e., at least one included excursion at every port of call, no additional charges for alcoholic ...
Read More

Sail Date: April 2022


Slightly disappointing trip

Review for American Queen to U.S.A.

User Avatar
AliWood
6-10 Cruises • Age 60s

This cruise was booked in 2019 for sailing in 2020, but eventually we did it in April 2022. New Orleans to Memphis. Check in at the Hilton Riverside the day before, plus Covid test, was straightforward. We did not stay at the Hilton, but on departure day made our way to the Hilton by cab. We had booked the pre-cruise excursion, which was excellent. Amusing and informative guide for a 4 hour ...
Read More

Sail Date: April 2022


History, geology and geography abound!

Review for American Empress to U.S.A.

User Avatar
Salish Sailor
10+ Cruises • Age 70s

We live in the Pacific Northwest, so we are familiar with much of the territory that we visited, but we wanted to see it from the rivers. Our special interests were the history and geology. Since we know the area, we did not take many of the special (extra charge) excursions, but the one that we did take...the jetboat into Hells Canyon...was a highlight of the trip for us! We highly recommend ...
Read More

Sail Date: April 2022


Lower Mississippi on American Countess

Review for American Countess to U.S.A.

User Avatar
Mffthie
10+ Cruises • Age 2020s

Thought this was an interesting itinerary and a group of 10 friends booked through local travel agent. Spent an extra night in New Orleans and stayed on an extra night in Memphis at the end of the cruise. Understaffing was evident from the time of required PCR testing the night before sailing. I spent an hour in line trying to register. They had only two representatives checking ID and ...
Read More

Sail Date: April 2022

Traveled with disabled person


Did not live up to our expectations

Review for American Countess to U.S.A.

User Avatar
Large1937
10+ Cruises • Age 80s

We were so excited to try the new ship by American Queen. From the time we arrived to check in for our Covid test, it was so disorganized. It took forever to get through all of the procedures and seemed like personel were not prepared. Our rooms were very nice and we had a great cabin steward named Richard. We had ask for early seating at 5:30 as our party of four had issues with eating late and ...
Read More

Sail Date: April 2022


Find a cruise

River Cruises Cruise Reviews to the USA on Other Cruise Ships
American Cruise Lines American Song Cruise Reviews for River Cruises to the USA
American Cruise Lines American Song Cruise Reviews for River Cruises to the USA
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.