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2 U.S.A. Holiday Cruise Reviews

We just returned from a 4 night Thanksgiving holiday cruise on the Golden Princess. We have sailed on the Golden Princess previously but this time was definitely not like the first. Most of the dining staff and buffet staff were so ... Read More
We just returned from a 4 night Thanksgiving holiday cruise on the Golden Princess. We have sailed on the Golden Princess previously but this time was definitely not like the first. Most of the dining staff and buffet staff were so unfriendly I couldn't believe it. Food was definitely not the best and on Thanksgiving evening they ran out of dressing and we sat down to eat at the first dining. When food was finally served (1 1/2 hrs after placing our order) it was cold and just plain not up to Princess standards. On two plates they actually put 2 chestnuts as the dressing! We finally had such poor service and food we just went to the buffet the next evening. At least we could get our food but the wait staff in that area were just as unfriendly. It was like they were all tired and did not want to serve you, after all, with automatic tipping they will get tipped whether they do a good job or not. Also if you ordered a drink at the dining table, the waiter had to go get it. Bar service needs to be returned to the bar staff as the waiters already have plenty to keep track of. The bartenders at the Lobby Bar were the best! John, Ferdinand and Delton! Wow do they know how to make drinks and were so friendly and nice. The pool bartenders were rude and one of them in the Vista Lounge actually challenged one girl in our party about why she didn't order when everyone else did! So rude! Production shows are always the same - nothing new. Hawley Magic show was very good. This was my 5th cruise with Princess. If this was my first cruise with Princess I don't think I would be a returning cruiser. Read Less
Sail Date November 2014
Your day would start with a breakfast filled with frustration and dread! Around came your boy with water for tea, somewhat tepid as he's been up all night doing another shift, so walks slowly. Tea sir, yes please we say, into the ... Read More
Your day would start with a breakfast filled with frustration and dread! Around came your boy with water for tea, somewhat tepid as he's been up all night doing another shift, so walks slowly. Tea sir, yes please we say, into the cup goes the tepid water, waiter goes away; 'tea bag' we enquire, yes sir. Five minutes later he retraces his steps with tea bags in hand,' over here' is heard the dry cries; milk my good man, yes sir, five minutes later................ The waiters round the pool were more attentive, but as sales were poor due to the very high cost, one would run for any sale, after all they do need the 15% charged on top for everything you purchase, it's their wages. The shows were good, but when introduced in 4 or 5 languages, they were somewhat tiresome, and the so called entertainment director had a very annoying habit of walking very slowly from the back of the theatre in very high heels (she was very proud of her arse) to let you know what's on tonight, yes in 4 or 5 very poor languages. Asking the staff how they liked the ship, poor pay and long hours, did not help. However, the main problem was they all came from Indonesia; some 300 were all from the same agency, they had to learn very basic English to get the job then learn Italian, French, German and now Russian when on board. No wonder the tea boy looked so knackered. Read Less
Sail Date September 2010

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