USA Family Cruises Reviews

This was my first platinum cruise the perks were great. I read reviews on this ship prior and took it with a grain of salt. This is my review . I do not like to complain i work in customer service and the whole world is short handed ,but this was the worst cruise i ever cruised on.carnival needs to step it up!! i have been on freedom in the past. Bars by the pool during spring break always ...

Ok, first time giving a review but wanted people to know not to believe all the bad reviews for MSC.We have cruised more than 35 times on almost every cruise line. We decided to try our luck with MSC because of the price expecting the worst. What a surprise - turned out to be one of our best cruises! Embarking & disembark-super fast and easy- staff were great food was pretty darn good- dining ...

This was our first cruise so expectations were high. First and foremost all crew members were welcoming, kind, professional and very helpful. The stateroom had a veranda which was perfect, however, the bathroom shower curtain had some mold on it and should have been replaced. Housekeeping cleaned the room two times daily and did a good job. The Lido deck was crowded and often times it was a ...

I want to give a huge thanks to Henry who was our server for dinner. He was so amazing. He entertained us while also serving us. He was such a blast of fun while we were on the cruise. I also want to give a huge thank you to Frankie the security guard. Frankie was absolutely amazing. I could tell that he loved his job and that he loved being there. He was amazing he took his job seriously and ...

The ship is beautiful, the staff exceptionally friendly, food excellent. But there are misses. The App is a PITA. If you don’t buy an online package, you know, to try to detox from social media, you will be so frustrated with even the app service. An no written itineraries with events so you have to find and watch and wait for a slow scroll of events in the hall or go to your room and navigate ...

Many time cruiser but first on the Royal mega-size. Exceeded expectations, yes there are 6000 people but they're spread out and there are some nice places to hang out without crowds like the Central Park. Had five grandchildren along (ages 3 to 14) and they all found fun things to do. Coco Cay day was impacted by cold rain but I'm sure when the weather is nice it's even better. Liked the ...

The wife and I took our 10th anniversary cruise (and first cruise ever) on the MSC Divina. We were originally going to try Virgin, as the kiddos were staying home with the grands for this one, but by the time we booked Scarlet Lady was full. MSC caught our attention from YouTube and online research. The price point was hard to beat and we weren't looking for a megaship for our first time out so ...

I was on the same ship last August. It was not very good, Food and drinks ran out all the time, the food both quality and quantity was bad and I am not fussy with food. But I am extremely pleased and happy to tell you food in the buffet has improved so very much that I thought I was in a different ship and very seldom ran out of things any more. MSC finally got it. Same with the seafood ...

The ship is one of the older ones, I believe it was built in 2002. The outside shows the age, but has been updated very nicely inside. The entire ship was very clean and nicely maintained. The rooms are exceptionally clean and spacious with comfortable beds. We had a suite with a balcony and it was a perfect size for the three of us. It had a king size bed, or you could request two twins, and a ...

Seasoned cruiser with 15+ cruises under my belt. Had a free cruise compliments of the RCL Casino, took the 4 day on from Galveston to Cozumel and back. Room - we are balcony people usually, but we didn't win the Royal Up this time. We got an inside room. It was in an inside hallway -- and we LOVED the location. Near the elevator, but crazy quiet. No kids running back and forth, which was ...