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3 UnCruise Colon (Cristobal) Cruise Reviews

the Panama Canal was on our bucket list and we love small ship cruising. Uncruise had good reviews so we decided to go. The staff was professional, friendly and were serious about safety. Cons: -Our room had maintenance issues ... Read More
the Panama Canal was on our bucket list and we love small ship cruising. Uncruise had good reviews so we decided to go. The staff was professional, friendly and were serious about safety. Cons: -Our room had maintenance issues and the staff was aware of them. They made no attempt to fix the issues. (drawers that would not open/close, moldy a/c unit from being wet) -Sheets/comforter slide off the bed during the night -Only 1 vacuum onboard that works -Our cruise was over New Years and NO mention was made of it. No Happy New Year - our cruise was supposed to be a holiday cruise. -Ships bridge was never open to us. In our other small ship cruising it was open. -We were interested in the walking tours described in the brochure but there was problems with several of them. For example, the ranger station was closed so we could not take the tour. The staff seemed more interested in snorkeling and kayaking instead of the tours described in the brochure. Basically, it was a weird trip. We will never use Uncruise again. Also, I did contact the Uncruise and they did respond with a discount on another cruise. Read Less
Sail Date December 2017
Wanted to see this area and had been on Un-Cruise 5 times (Sea of Cortez, Northwest US and Alaska) on the Quest (smaller ship) and LOVED it! Pros: -the expedition staff was REALLY good and very enthusiastic. -3-4 levels of ... Read More
Wanted to see this area and had been on Un-Cruise 5 times (Sea of Cortez, Northwest US and Alaska) on the Quest (smaller ship) and LOVED it! Pros: -the expedition staff was REALLY good and very enthusiastic. -3-4 levels of excursions each day. -Lots of good sights and hiking choices. Costa Rica (the main portion of the trip (is all hilly and mountainous) and quite hot! -We may have had the best cabin on the ship (Jr Commodore suite #201). The room was very adequately sized, with queen bed, 2 nightstands, a sofa and desk. The closet space and other drawers were very adequate. One of our suitcases did not fit under the bed, as it was too deep, but we had room to navigate around it. This cabin has a full length shower in a good-sized bathroom. We saw some of the others which had their sink in the room as opposed to the bathroom. Even the Owner's Suite (next door to us) had the full-sized tub and sink outside the bathroom, in the living area! And they had to keep their curtains closed for privacy, since that cabin in right in front of the deck where crew are working or passengers hang out. -Food at dinner was good, certainly not gourmet (like on the Quest). Buffet meals breakfast and lunch were adequate with a number of choices. -Massage service was very nice (included 1 per person). Cons: -The cruise through the Panama Canal starts in the later afternoon, so it was dark (apx.10pm) by the time we arrived at the lake crossing. The Pacific side of the locks were also in the dark. So we really only saw the first set of locks (at Gatún). -The tour director was NEVER clear about the next day's excursions. He would either forget some or he would change what he had said several times before the actual excursion times. Very confusing for everyone ---every day! -Some of the staff were somewhat obnixious, trying to be funny. -Meals were better at the beginning of the cruise than at the middle or end, as they became more like home-made fast food (tacos, etc). -Hard to cool off in warm ocean after a very hot hike! -Need to put in retractable laundry line in the shower to hand wet bathing suits, etc. -towel service was hit and miss. The dirty ones were taken out, but several times we had no replacement towels (until we found the laundry cabinet and served ourselves). Read Less
Sail Date February 2017
We had sailed with Uncruise on their Baja trip and we were so impressed that we signed up for this Panama Canal/Costa Rica trip which is very new for them. We were only the third group on this particular route. This has to be the ... Read More
We had sailed with Uncruise on their Baja trip and we were so impressed that we signed up for this Panama Canal/Costa Rica trip which is very new for them. We were only the third group on this particular route. This has to be the ultimate way to travel for those of us who want to enjoy the outdoor life without having to pack for dress up dinners but who still want to enjoy the best in local dining. The travelers on our trip were mostly active retirees who enjoy snorkeling, hiking, birding, kayaking and more. Even on this brand new route, Uncruise is so put together. They hire the very best people. (I wish we had done as well at the place from where I retired!) The staff are knowledgeable, patient, engaging, helpful (they don't know how to say "no"), skilled, and more. For this route they found the perfect blend of those who had been with Uncuise for awhile plus new local hires who have local knowledge. The chef and pastry chef - there just aren't words to describe how delicious each and every meal was. One couldn't find finer meals on any cruise ship anywhere. There was always a meat option, a seafood option and a vegetarian option and every one as good as the next. The expedition guides were exceptional in their ability to spot wildlife hiding in the shadows of the jungles. Whoever on the Uncruise team was responsible for scouting locations and developing local relationships did an extraordinary job. One would have thought that they had been running this route for years, so clearly everything was fine-tuned before we showed up. They found beautiful preserves and snorkel sites, many so far off the beaten path that other ships would not even think of stopping there. They provided a variety of options in each location where we stopped. There would be at least one hiking option, often a snorkel option, a zodiac ride and kayak trip among the choices. There was typically one expedition in the morning and one in the afternoon. We saw crocodiles, sloths, all four kinds of monkeys that reside in the area, tapir, hawksbill turtles, rays, moray eels, agouti, iguanas, macaws, and more birds than there is space to list, not to mention butterflies, flowers galore, and spectacular vegetation. We had decided to book a larger room when we booked this trip and it was wonderful. I don't think we needed anything as big and might book something smaller if we had it to do over, but it was very comfortable. I like having a door to the outside and this was a room that accommodated that need. We could look out our window and see dolphins swimming along side the ship. The ship was recently overhauled before beginning this route so everything was fresh and clean. The shower was state of the art! The furnishings are not glitzy like a Vegas hotel room, but are very tastefully done and practical. Towels were changed out as often as we chose. I wish there was a way to provide higher marks than Excellent. They do such a fabulous job. The excursions, the staff, the service, the food... just can't say enough. It exceeded expectations! Read Less
Sail Date January 2017
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