44 Marella Cruises Marella Discovery 2 Romantic Cruise Reviews

Choose a cruise. To relax and for a luxury couple vacation. I couldn’t have chosen a worse trip with TUI. As for food! Dreadful. A massive punch up on board passengers. Staff that didn’t have a clue. Not all inclusive. ... Read More
Choose a cruise. To relax and for a luxury couple vacation. I couldn’t have chosen a worse trip with TUI. As for food! Dreadful. A massive punch up on board passengers. Staff that didn’t have a clue. Not all inclusive. Entertainment was like a bad red coat holiday. Like a booze cruise Absolutely disgusting. And I complained straight away on board and on returning. Just received an email today. No compensation. And just a sad apology. Shame on you TUI Extremely overpriced 7.5k for the trip. And feel like I have been really ripped off. The sales pitch was so good I thought it was expensive but a real treat. But on return the shop wasn’t as happy to hear about my complaint. And as for the response I am fuming and shocked. If I treated my customers in this fashion. I wouldn’t have a business. Certainly not one that Jane MacDonald has advertised. Read Less
Sail Date December 2019
We spent the 2 weeks around New Year on this ship and were very impressed. They did a great job of the Hogmanay Party one of the best I have been to. Great Night. We will be back! Staff on the ship are 5*. I was told that they range ... Read More
We spent the 2 weeks around New Year on this ship and were very impressed. They did a great job of the Hogmanay Party one of the best I have been to. Great Night. We will be back! Staff on the ship are 5*. I was told that they range from over 45 different countries but whoever did the hiring and training deserves a promotion. So proactive and helpful. Loved the way they take you straight from the bottom of the aircraft steps straight to the ship AND at the end of your trip Immigration is done ON BOARD before breakfast.. Very slick. No Q's at bars NEVER waited for water, bread , meals or drink to be delivered to my dinner table. How they manage to feed all those people in all the different restaurant about the same time was fantastic. Logistically amazing! Everything was so smooth you just take it for granted. Not once did I have to Q and that included going on or off the ship. Spa is nice, they do deals and I thought they were reasonable 3 treatments for £99. Don't ignore the shops on board, for some things they gave me the best prices. Try the bike rides(they have ebikes). We did 2 of the organised trips and thought they were good value, next year we will do more. Coffee in the Coffee Pot was lovely, girl who ran it knew her coffee. Loved the films on the top deck at night and one night when the weather got colder the staff turned up with cosy blankets - without being asked, how nice was that! As I said....we will be back! Read Less
Sail Date December 2019
The first and foremost part is what let’s the whole thing down. We were forced to leave our baggage outside the rooms at 2am the night before leaving . I complained and said I wasn’t comfortable and I was told their was no option. ... Read More
The first and foremost part is what let’s the whole thing down. We were forced to leave our baggage outside the rooms at 2am the night before leaving . I complained and said I wasn’t comfortable and I was told their was no option. My case and my wife’s case turned up in the U.K. missing a £3.5k work MacBook Pro , 400 cigarettes and several items of designer clothes. The security seals were broken and the locks completely gone . After speaking with other cruisers since back they had the exact same issue with security seals tampered with and missing items. When I contacted TUI they weren’t in the slight bit interested and fobbed me off to travel insurance despite me asking for help in trying to track it down. No ownership of the problem whatsoever essentially means I have spent my last penny with TUI and will be telling people to avoid also. All in all the ship has been updated in the public areas but needs renovation in staircases and cabins. The atrium lifts were always filthy. Most staff are pleasant and friendly on the bars and restaurants but the entertainment staff less so (apart from Manuel and Tom) Restaurants are generally good however it’s very chaotic at times and service can be a little all over the place. My 30 year old wife was served a dessert saying “happy 60th Tony” on the plate. The buffet is absolutely atrocious and is school canteen standards, You would easily find a better breakfast in Asda. Alcoholic drinks are good but soft drinks again are atrocious with the syrups not mixed properly due to old machines and poor mixing. Read Less
Sail Date December 2019
Ship was lovely and exceptionally cjean. Service was excellent. Food was great with a wide variety of choice. Entertainment was excellent and overall was excellent cruise! Waiters and cabin staff very courteous and friendly and really ... Read More
Ship was lovely and exceptionally cjean. Service was excellent. Food was great with a wide variety of choice. Entertainment was excellent and overall was excellent cruise! Waiters and cabin staff very courteous and friendly and really went out of their way to please you. Restaurant managers were excellent. We upgraded to premium drinks package but would recommend it. We noticed that other passengers who had not upgraded were served premium drinks. The DJ in night club was excellent and played a good variety of music for all ages. Thought the whole cruise was very streamlined and very well managed and organised. Would definitely recommend and is very good value for money. The only complaint I have is the Cartegena Trolley Train excursion! Complete waste of money at £25.50 each. The train was extremely uncomfortable and cramped and spent the whole journey sardined between two people travelling backwards! The tour guide was awful! Read Less
Sail Date November 2019
This was my first cruise. After being delayed by 2.5 hours with a Tui flight we joined the ship 30 minutes before departure. On boarding we made our own way to our room and after paying £48 for a specified cabin with a double bed. We ... Read More
This was my first cruise. After being delayed by 2.5 hours with a Tui flight we joined the ship 30 minutes before departure. On boarding we made our own way to our room and after paying £48 for a specified cabin with a double bed. We were disappointed to find 2 singles. No time for photographs on boarding. All the restaurants were shut, so after a journey time of 9 hours we went upstairs to our only choice the buffet The captain and team knew some flights would be late joining the ship but nobody at TUI cared. Arriving in the Islands buffet we were presented with 2 stale cold dishes of vegetable curry and o e dish of cold rice. After paying £2300 each for 14 days this was very disappointing. The response from the manager was the snack bar opens at 12 midnight you can go there? The rest of the dining experiences were ok, we ate in Gallery 47 and 47. The food was OK but most nights the service was slow and chaotic. The food was never hot. One. Night we upgraded to the hot stone experience In the Glass House. This was a disappointment, 6 oxo sized cubes of beef on a skewer with some peppers. Our clothing became smelly from the in your face smoke. A good dining experience was enjoyed twice which consisted of six tapas and pizza, this was in the glasshouse. We upgraded to the premier all inclusive, however the drinks were no better than the standard all inclusive , the measures were.never full and most of the drinks were prepared in a back kitchen where nobody but the staff could see what you were actually getting. Each evening the Live lounge, and Atrium bar were full, not enough seats for everybody, this is bad, all passe gets had paid a premium but for.many there was no room at the Inn. The service at the bars was slow, with no order of whose to be served next. There was a nice coffee bar, however again the seats were few and far between and those available were hard and uncomfortable. The cabins are very tired and I would grade at 2 star. Our bathroom smelt of rotten eggs. Twice our floor wasn't hovered in the room. On the second week our sheets were not changed. They needed changing! All of the resorts were miles from the port and the time in the port was too limited to really see anything. Tui destination services are not helpful, they are o ly I tested I selling overpriced tours and that is the legacy of the product. On leaving the ship the coaches were a circus to the airport and the luggage was where's Wally of the suitcase world. The one good thing I can say about TUI is they have the most amazing staff fro. Foreign shores, the British TUI staff are nothing but sales reps. The thing that spoilt it for.me was the boarding, late on board bo food, no welc9.e.drink, no apology and nothing to appease the awful start to this not cheap cruise. Try another cruise company whose ships are not tired and dated instead of.Butlns by Sea. Read Less
Sail Date September 2019
my wife and myself have just returned from a dream holiday on marella discovery 2 as my title says a dream of a life time the ship was very clean our cabin steward alicia was a star there was nothing she wouldn't do to make your ... Read More
my wife and myself have just returned from a dream holiday on marella discovery 2 as my title says a dream of a life time the ship was very clean our cabin steward alicia was a star there was nothing she wouldn't do to make your trip great the food was out of this world and so many dining places to eat at and so many shows to see over the week the services were brilliant by all the staff on board ship we will definitely be travelling with marella cruising again they do cater for the disable people and the shore excursions were places that we would not normally had thought of visiting the easy pisa tour we both enjoyed and i always wanted to go to monaco the waiters bar staff and the cabin stewards couldn't do enough for you very polite and friendly there is not much more that i can say but to thank marella cruise for a great holiday Read Less
Sail Date September 2019
My partner and I had cruised before on one of royal Caribbean ships and said we would give the d2 a shot as it was handy for us to get to Palma and so on we had a balcony cabin it was nice We are in the islands restaurant it’s great ... Read More
My partner and I had cruised before on one of royal Caribbean ships and said we would give the d2 a shot as it was handy for us to get to Palma and so on we had a balcony cabin it was nice We are in the islands restaurant it’s great for breakfast and lunch but not dinner it’s seemed by the time you fit your food found a table the food would be cold. 47 & gallery 47 the food was very nice and staff were nice The pool area was nice and relaxing except every day the entertainment team would do quiz games and were really loud I personally don’t like that and I thought it was too noisy it seem to be a big hit with the British guests but you should rage into account not all guests on board are British. It was the one thing I hated every day I like to relax. The staff are very friendly and our cabin girl HANNAH we stayed in cabin 6600 from 31/08/19 she was brilliant nothing was any trouble The one other staff member that really stood out too us was MOKA the lounge bar mAn in the live bar by night and pool bar by day I have the say he was brilliant Read Less
Sail Date August 2019
This was our first cruise and we decided on the Cosmopolitan Classics cruise around the Med. Flight and transition from airport to ship was very smooth and embarkation was fast for 12 noon time of day. Our cabin was also ready when we ... Read More
This was our first cruise and we decided on the Cosmopolitan Classics cruise around the Med. Flight and transition from airport to ship was very smooth and embarkation was fast for 12 noon time of day. Our cabin was also ready when we went to put our hand luggage in it. Ship: Very clean, tidy, easy to navigate around and always seemed like there wasn't a lot of people on ship despite it being full. Staff: There was a really happy vibe on the ship and this was due to the happy and friendly staff. They simply couldn't do enough for you. Captain Chris was down to earth and gave interesting ship announcements and information. The entertainments director, Johnny, was very funny and also very informative on daily activities on his TV broadcast each day. He seemed to appear everywhere and set the fun vibe for the cruise. I can't fault all the hardworking bar staff and our cabin steward, Malvin, who's service was excellent. Entertainment: There was always something to do on the ship in the day or night from poolside, talks, dance classes, trivia and Broadway Shows. The entertainment team were top notch and the shows were amazing. The young actors/dancers/singers were all professional and amazing to watch. We went to 5 shows in 7 nights and they all worked really hard as they also work in the day and around the rest of the ship. There are also some very good musicians on the ship playing in the atrium and the live lounge. We did visit the casino some nights and had few goes on the roulette table. Food: we usually ate in the buffet as we found the quality and variety of the food to be exceptional and it suited us for time to allow us to do other things. I always find it difficult to find good vegetarian options in restaurants, but found the buffet offered so much choice for me. We didn't try the paying restaurants as we were so happy with the food in the buffet. Excursions: we booked 3 excursions for the week with Tui. Naples: the port was beautiful and very picturesque. We went to Pompeii and Vesuvius and really enjoyed this trip. Tip_ climbing the rest of the way up the volcano after the coach drops you off at 1000m was hard work, but worth it! Tui books local guides from the area who are very knowledgeable and this really makes the excursion interesting. We also went to Pisa and Wine Tasting and loved this cultural trip and even bought some wine from the vineyard. We went to Monaco and Monte Carlo as we are F1 fans and the lovely French guide gave us time on our own during the trip so we went to the 'Cafe de Paris' and had an expensive coffee and did some people watching. Some people say to not book excursions and do your own thing, but I like the ease of transport and the local guides make the trip more exciting and informative. I think the Tui excursions were value for money. I'm glad we didn't book more than 3, though as you do need time to relax. It was so exciting to find ourselves at a different port each morning and that has given us the cruise bug from now on. We also went on a 'Behind the scenes Ship tour' for £39 each. We met Captain Chris and had a 15 minute question and answer session on the bridge. We were offered tea and shown around the bridge by the third officer. We also visited the engineering room, the M1 under ship corridor, the kitchen and staff and had a glass of fizz with the Hotel manager. We also had a free photo with the Head chef and his hard working kitchen staff. This tour was great and we would highly recommend it. Overall, we had a great first cruise on a friendly and relaxed ship. All the guests were relaxed and happy due to being looked after by the staff and the happy vibe of this ship. The hardworking staff made the voyage memorable and Tui should be congratulated on all the travel organisation and ease of travel. We came home and booked our next Tui cruise for next year. Read Less
Sail Date August 2019
We have now been back for a few days so thought it was time I got down to writing my final and overall review of our two week, first ever, cruise. First thing I want to say is that I would definitely recommend a cruise on the TUI ... Read More
We have now been back for a few days so thought it was time I got down to writing my final and overall review of our two week, first ever, cruise. First thing I want to say is that I would definitely recommend a cruise on the TUI Marella Discovery 2 as an amazing experience on a fabulous ship (just in case you are wondering, it is a ship and not a boat, Captain Chris told us so). The ship is incredibly comfortable and I must say unbelievably clean and tidy, this being due in no uncertain terms to the tireless cleaning, polishing, hoovering, clearing, bed making and cabin tidying of the members of the crew who seem to be on the go 24 hours a day. Everywhere you go on board you see someone with a cloth in their hand or a vacuum cleaner running it over another bit of carpet just because. The waiting staff, in the same way, are on the go from way before sun up to well after sun down. Breakfast starts at around 6am when there is an early start to the excursions which I would guess means someone is starting preparation by at least 4am, then as soon as breakfast is over they are then getting ready for snacks, then lunch, then afternoon tea (with proper Cornish Clotted Cream for the scones I must add, yummy, and there was enough for a gurt great dollop). Sorry got a bit carried away with that memory. They are then getting set up for dinner which starts at around 6pm and with 1800 very hungry passengers, many of whom who have been away from the ship on exhausting and hunger inducing excursions, so you can imagine the chaos with this and that is not the end of it for the catering staff as once they have finished with the dinner service they are then preparing food for the midnight snack bar which goes on till... actually I have no idea what time that finishes as the latest we went to this one was around 11.30pm and there were still plenty of people coming in after us. Then just a few short hours later it starts all over again for them. As far as the individual restaurants are concerned, here we go. The Snack Shack - our first experience of dining once we embarked on board. We were wandering around the ship trying to get our bearings and we came across this one and thought, why not. It has a cold frame with sandwiches, wraps, salads and fruit which you can help yourself to and then there is a serving counter where you can get fish and chips, burgers, hot dogs, etc and then the bar area for drinks. I will say the fish and chips were lovely and everyone else in our party were impressed with whatever they had. So good start, well done Snack Shack. Islands - I must be honest, we only ate in Islands a couple of times for breakfast and the 'Cornish Clotted Cream' afternoon teas but from what we could see it was good, wholesome buffet style food which looked tasty and hot. 47 Degrees - Again being honest, we tried to get in here on our first night on board requesting a table for 4. Well... we were told it was very busy and it would be about 30 minutes to get a table. How dreadful... NOT, when you consider that right next door to the restaurant is the Atrium bar where you can get a drink on the house... or was it on our All Inclusive package?!! Sorry, back to being serious now, we were given a buzzer and told that once they had sorted a table for us the buzzer would go off, which it did, but not 30 minutes later, it was about 15 minutes, what a service. We were welcomed at the door by two smiling hostesses who passed us on to the waiting staff who again had huge smiles on their faces and we were shown to our table. Waiter service? But I thought All Inclusive was always buffet style! Not on this ship, 47 Degrees is a fully waiter serviced restaurant where you get a proper fine dining experience of the waiter placing your napkin on your lap, immediately asking what you would like to drink, and I must add, as we had upgraded to the premium drinks package, this basically meant we could have whatever we wanted (too many good quality wines and spirits to list here, I would recommend the upgrade). The menu changes every day and always has a choice of 5 dishes in each of the starters, mains and deserts. The food was amazing, again I can't list all the fantastic dishes on the menu as, like I said they change the dishes every day. One dish I will mention though is Sticky Toffee Pudding. We met the Executive Chef, Carl, on the stairs one morning and I mentioned to him how much I really love Sticky Toffee Pudding. He told me that unfortunately this pudding was not on the menu for another two weeks. Obviously seeing how disappointed I was, three days later on our table at dinner when it came to the desert course he had made a Sticky Toffee Pudding just for me. Honestly! Everyone around was so jealous especially when I wouldn't share it. Actually I did let them all taste it, it was delicious. One of the best I have had, thank you Carl! The Glass House - We ate in here a couple of times for lunch where they did a mean sandwich, chips and salad which you ordered and was made fresh for you from the serving counter. We also had the midnight snacks in here a couple of times, where the curries were lovely and the burger and chips really do sit well at about midnight, or is that sit on your stomach well at about midnight. Not sure? Surf and Turf - You pay a supplement for this restaurant but then you do get to order some impressive steaks which are delicious and tender. As the name suggests they do a surf and turf option on the menu which, surprisingly, includes a steak and some lobster. Again, three courses and a fantastic wine selection which compliments all the different flavours and choices on the menu. One other thing is that all the waiters know which wines go well with which dishes so just ask if you're not sure. And also, again, it is fully waiter serviced where everything is done for you apart from actually eating the food. Kora La - Wow! Pan Asian in this restaurant. Again there is a supplement for this one but BOY is it worth it in here! In case you're wondering from the previous sentence, this was by far our favourite restaurant. The flavour combinations and taste sensations were far better than we ever expected them to be. We actually ate in here four times on our two week cruise in the end. Only planned to eat a couple of times in the supplement restaurants but this one was sooooo good we couldn't help ourselves. Right, on to the most important areas on the ship, the bars. Only joking we don't drink that much... at least not normally. The Atrium bar is a great focal point of the ship with the six floor high, sorry meant deck high, ceiling, an amazing sight and also with the singers, guitarists, saxophonists, pianists, etc there to entertain you while you relax and have a drink, it's great place to sit and chill out after a hard days sunbathing. Then there is the live Room where, as it says on the tin, there is live music played by the resident band, the pianist, or whoever the entertainment is at the time, while you order your drinks and relax. Next up is the Venue where again, surprisingly there is live music at various times and even, once weekly a karaoke evening. Even in the Broadway Theatre during the shows in the evening there are waiters coming round constantly taking your orders for drinks and bringing them right to your seats while you are watching the amazing West End standard shows on every night. In the day time there is a pool deck bar for drinks while you are lounging around the pool, you have a choice of either going to the bar yourself or just sitting or lying on your sunbed and order your drink from the waiting staff who are constantly walking around serving you. Even on the upper decks, the Veranda at the back of the boat, sorry, I mean ship, on the sunbeds around the mini golf course, around the climbing wall or just about anywhere you can find a space to sit or lie there is a crew member coming around taking your drinks order. Amazing! Then there is the Coffee Ports dotted around the ship where surprisingly they serve coffee and cakes and other bits. Every single person we came across who is there to serve you always has a smile on their face and is forever ready to provide you with whatever your stomach requires at the time. Fantastic! Now the entertainment. All the entertainers on board are well seasoned and experienced performers who are only not on the West End stage or performing in arenas because either they are not bothered to, prefer to be travelling the world on a cruise ship seeing all the sights for free, oh, and getting paid at the same time or maybe they just haven't been in the right place at the right time... yet! The guitarist, saxophonist, pianist and singers around the ship are amazingly talented but, again, (sorry, keep saying this) I must be honest with you all, for me the stars of the entertainment are the Broadway Show Team. They perform a different show every night of the two week cruise, only having one night off a week, so that's 12 different shows they have to learn with precision and perfection, learning the songs, the dances and lines for each different show. At our amateur dramatic society we take about six months to learn and perform one show, let alone 12 shows. My hats off to you guys, and each of the shows are amazing. Well, there are other things I could have added to this but I think it is probably time I went to bed and, basically typing with one hand is taking it's toll on me so I need to rest now. I hope this review hasn't been too long and boring for you but then if it was too long and boring for you then you wouldn't have read that last line so that was probably pointless putting that in but, never mind! See you all on our next cruise! Who knows, someone from Marella might see this and employ me to review one of their other ships. We can but dream! Read Less
Sail Date August 2019
Cruise was chosen to celebrate our 30th anniversary. It as our first cruise, but will not be the last. Full marks to Tui for providing a brilliant break. From start to finish, the whole experience went perfectly. Discovery 2 is a great ... Read More
Cruise was chosen to celebrate our 30th anniversary. It as our first cruise, but will not be the last. Full marks to Tui for providing a brilliant break. From start to finish, the whole experience went perfectly. Discovery 2 is a great ship, with excellent cabins and onboard facilities, and a crew who never stopped smiling. All of them were friendly and polite, helpful and considerate, especially Veronica and Jonny, our cabin stewards. We were Premium All Inclusiv, no fuss over what to have, and so much easier with the cashless system. The foo, throughout our trip was excellent, tasty and of a variety never experienced before. The restaurants/bars etc. were plentiful and well staffed, never long before you were served. Ports visited were well chosen, particularly liked, Ajaccio, Civiviteccia, St. Raphael and Barcelona. Loved every minute of it. The Spa was frequented often, a refuge rom poolside, with acupuncture, very beneficial from Sarah. Read Less
Sail Date July 2019
We have just returned from a fabulous 7 days. The whole thing was fabulous. A clean and lovely ship. The staff are excellent can’t do enough for you. Cheerful friendly and helpful. Our room was well looked after cleaned everyday. Top ups ... Read More
We have just returned from a fabulous 7 days. The whole thing was fabulous. A clean and lovely ship. The staff are excellent can’t do enough for you. Cheerful friendly and helpful. Our room was well looked after cleaned everyday. Top ups for tea coffee milk etc. Our cabin was a balcony deluxe and it lived up to its name.Chocolates on your pillows. Always an animal towel in your bed lol.The entertainment was professional and great to watch.A different show each night. We had waiter service in the bars for our wide selection of cocktails.Irish cream coffees Baileys etc. The food was great .A good selection and always hot. Salads were tasty and tempting. Breakfast has a wide variety of things From English breakfast to continental. Omelettes were delicious. The trips were long days but we made lots of memories. Just need extra stops on the Rome walking tour. We packed a lot in a week but was a great holiday. Can’t wait to go cruising again with TUI. Thanks to everyone. Read Less
Sail Date June 2019
We choose the cruise because it was adult only. The food was fantastic latitude 53 and vista where with the fully inclusive package. Both waiter service the service and food where excellent top grade good choice and daily specials ... Read More
We choose the cruise because it was adult only. The food was fantastic latitude 53 and vista where with the fully inclusive package. Both waiter service the service and food where excellent top grade good choice and daily specials depending on which country you where in. Great wines. The market place was self service very high standard of foods different every day great for snacks fresh pizza. We only tried one premium restaurant it was 50euro charge Kora lá well worth it high standard of food but you need to book it early wasn't available a lot of the time. Pool side bar had great beer selection never too busy loads of deck chairs on 3 or 4 levels with burgers and chicken bits pizza always available for snacks. Bars were well stocked they have nearly every drink to avail of the full drink menu you need to buy premium drink package 7 euro a day a must this gives you drinks choice in every bar and restaurant and coffee hall a must. Our favourite bar was squid & anchor great fun mainly due to the staff Brendyl, Joseph and Romal who couldn't do enough to make us laugh and make our holiday a great one found ourselves coming back here every night. The entertainment was good show lounge was huge 1000 capacity the comedian was super well worth checking out and the drink was still flowing here. We didn't use the shore excursions and just ventured out on our own buses were always waiting no ques fast getting off and back on. The casino was small the machines didn't play too well but there was card and roulette dealers in the evening. The night club was busy and we got to meet the captain and all the key staff on the ship and asked any questions great idea. Our cabin was 8056 balcany mid ship very quiet roomy mini bar and 30 seconds walk to pool bar comfy bed and spotless yulia was brilliant and the cábán was spotless. Loved the food drink and especially the lovely staff who where friendly and always chatty. Will be using Marella cruises again 100% can't wait to go again great value for money Read Less
Sail Date April 2019
We researched cruises last year but couldn’t seem to get an “all-in” price so we put cruising on the back burner for another time. This year while looking for an all-inclusive resort we stumbled across the Tui-Marella Discovery 2 ... Read More
We researched cruises last year but couldn’t seem to get an “all-in” price so we put cruising on the back burner for another time. This year while looking for an all-inclusive resort we stumbled across the Tui-Marella Discovery 2 Cruise. We read the reviews and purchased our tickets the next day. The cruise was an all inclusive booked through Sunwing, flying fromToronto to board in Montego Bay. This was our first cruise and we loved it! We very much liked the ship. The size was perfect...not too big and not a lot of children. We are in our 50s so we wanted something a little quieter. We loved everything, the ship, our room, the staff, the food, the shows and the drinks. Sasha got to know the drinks we enjoyed and always had a great drink and a smile for us. We upgraded to the deluxe balcony stateroom, and we were not disappointed. The two gentlemen did a great job straightening up our cabin daily, Alma and Nichola (sorry if the spelling isn’t correct)! The staff on board originated from 50 plus countries around the world and worked so hard! Their incredible efforts were applauded at dinner one evening and again at one of the amazing shows. It was a privilege to recognize and thank these wonderful folks! We chose the Exotic Explorer itinerary because we heard about how great snorkelling was in Roatan. We brought our own snorkel gear and snorkelled right from Mahogany Bay (at port.) The snorkeling was excellent, we saw so many tropical fish. We felt the cruise was of great value. There were NO hidden fees at the end of the cruise. We look forward to cruising on the Marella Discovery 2 next year. Leigh and Cathy - Ontario Canada Read Less
Sail Date February 2019
This was our first cruise and being in the service industry we are subjective to service levels relative to overall experience. The cabin size was very adequate and it was serviced daily with impeccablle care and attention - loved the ... Read More
This was our first cruise and being in the service industry we are subjective to service levels relative to overall experience. The cabin size was very adequate and it was serviced daily with impeccablle care and attention - loved the "towel animals" - thank you Reginald our service steward! The various restaurants both included in the package and additional fee ones were excellent. The service team at Gallery 47 Lloyd, Victoria, Aimee, Carolina and Aiyu made the Italian Dinner even more special. Dinner at Hot Stone Restaurant was a unique experience and our server Jacob and his team member Rayse were fabulous. We ate dinner twice at Kora La enjoying two great dinners served by a great service team of Randy, Hoely, Jaydeep and Katut. The live performances on the ship were first class with our favourite being Nashville. We had two refreshment servers that went above and beyond, Sherene and Phillip Rickets. Phillip was the life of the boat from serving drinks to dancing and dancing with guests hence being the most photographed person on the ship - Phillip you truly are and were our star - THANK YOU!! Read Less
Sail Date January 2019
This was an all inclusive ship so all drinks/food/tips and the service was incredible. We were especially impressed with how approachable ALL the staff were and they were all great fun . The cruise director was very down to earth and ... Read More
This was an all inclusive ship so all drinks/food/tips and the service was incredible. We were especially impressed with how approachable ALL the staff were and they were all great fun . The cruise director was very down to earth and happy to talk to everyone and take part in anything. You could do as much or as little as you wanted on this ship - there were enough sunbeds if you wanted them and a small adult area as well. There were plenty of indoor daytime activities including dance classes/ basic spanish ( good fun ) /indoor bowls /trivia quizzes even an afternoon pantomine The shows were very varied and as for the comedian Phl - he was side splitting hilarious . There is none of the american hard sales patter about booking your next cruise or what to buy or shopping talks etc.. but good value trips . The food was varied and we went to the fanastic surf and turf (payable) which was incredibleand good value . There is no restriction on dining so you turn up and if its busy they give you a buzzer for when your table is ready AND you can choose a table just for your party or share so excellent if you eat with friends sometimes and eat alone others - so flexible . Read Less
Sail Date December 2018
Just returned from a 7 day cruise on the Marella Discovery 2. It was without doubt the best value we've had to date. The entertainment staff were close and personal throughout, with the daily shows all having a different theme which ... Read More
Just returned from a 7 day cruise on the Marella Discovery 2. It was without doubt the best value we've had to date. The entertainment staff were close and personal throughout, with the daily shows all having a different theme which was very enjoyable, as the ship is of a medium size, there was no need to book to visit places on board and we very very rarely queued for anything. The food was great and varied, with everything I could see being fresh the ship was clean, but when dirtied by passengers was then quickly cleaned up. For a mid 90's ship it had been modified and brought up to date, and the excursions were as described. The cruise wasn't without it's issues, such as our time in Cuba being shorter than originally stated, and the queue to disembark was longer than anticipated (not TUI fault), but it's how it's dealt with that counts, and it was dealt with very well. I would highly recommend them. Read Less
Sail Date November 2018
My partner and I chose Marella Discovery 2 as I had previously been on a smaller cruise (formerly with Thomson) and as it was his first cruise. Also we wanted to do something special/memorable for my 50th birthday. The price was ... Read More
My partner and I chose Marella Discovery 2 as I had previously been on a smaller cruise (formerly with Thomson) and as it was his first cruise. Also we wanted to do something special/memorable for my 50th birthday. The price was reasonable, and we split 2 cruises over 2 weeks which made the choice of locations more interesting. We also wanted to see different places rather than just spend 14 days on a sunbed, so this seemed ideal for us. We booked the Pride of Panama for the first week and Cuban Fusion for the second week, as suggested by a Tui Rep. Having read varied reviews beforehand, we booked with an open mind, and are so glad we went with our instinct. The Gatwick process with Marella was flawless and we received our cabin number tag in advance. It was fantastic that we didn't have to lug heavy luggage about and it arrived on the ship in good time. The flight was also excellent both ways and arrived in good time (can't beat the Tui Dreamliner wow!). The process at Montego Bay airport, although very busy and slightly confusing with the immigration forms (which were provided by Tui staff) went much better than expected, and we were directed straight to our coaches without delay. The only immigration forms needed are those given to you by Tui staff on the plane (the forms we were given separately by Jamaican staff were not actually required from Jamaica to your first port of call - please check with Tui staff if unclear). The transfer and process for accessing the ship was fine, and everyone appeared to be dealt with quickly and efficiently. On arrival, the ship looked enormous, but when moored next to a newer, sparkly and much larger ship, yes it does look a little old and insignificant in size, but the rest definitely made up for it and we weren't disappointed. The staff were friendly, helpful and reacted well to positive communication. We were saddened to hear some people moaning about having to wait, etc, but hey your on holiday and its not a race! We couldn't fault the staff who bent over backwards to keep everyone well fed, watered, comfortable and entertained. We were amazed by our cabin 7128 at the rear of the ship....wow what a view and a memory we will always treasure. The cabin wasn't sparkling but was extremely comfortable and the bed was lush! I suffer with upper back problems and I slept like a log, sometimes too good and nearly missed breakfast on a few occasions! Yes the Island Buffet and other restaurants were busy, but we compromised happily and patiently and worked our eating times around the much busier periods. The pager system was a brilliant idea for 47 and Gallery 47, which alerted us whilst nipping to the bar before dinner. We really enjoyed the food on offer, and were unable to fault any of the restaurants on-board and the choice was immense. We particularly enjoyed the Kora La Restaurant (Pan Thai) which was superb. The staff were also amazing and helped with our surprise engagement whilst moored in Cuba. This involved the manager, serving staff and also Camilla (Special Events Hostess) all keeping the secret. It was a truly amazing evening and a special memory for us both, and we can't thank them all enough. Also thank you to housekeeping who put up special balloons, a banner and beautiful swans towel art when we returned to our room after a wonderful evening. Bojan was terrific, always polite and helpful throughout our stay, and our room remained immaculate throughout. The entertainment was excellent, and again the staff did everything they could to make our stay enjoyable. The shows were fantastic and varied across the 14 days. There was always something to do even on the days at sea, and we admit to attending the gym only once! However we did enjoy the walk around deck, playing board games, visiting the shops, drinking coffee and even trying the climbing wall and crazy golf! Paul Evans (Entertainment Manager during our cruise) and Captain Chris' announcements were hilarious (our sort of humour and a bit cheesy). We loved listening to them together, a real live double-act to brighten your day! We even held our cabin door open to listen to the morning announcements, as they were most entertaining whilst informative. The trips offered were varied and interesting. We found the app for booking restaurants, spa sessions, trips, etc, extremely useful. We did think the internet costs were expensive and the wifi reception not always great, but to be honest were glad to have a break away from social media for 14 days! Just remember you are on the ocean miles from anything so it may not be perfect! We enjoyed all our booked trips, and despite initially thinking they were expensive, soon realised that by doing your own thing isn't cheap either and wished that we had booked more trips through Marella/Tui. Also you have the knowledge that you are in safer hands and the trips are organised. We felt that we wasted time not knowing what to do, and could have spent our money more wisely i.e, spent 110 dollars on a taxi tour round Costa Rica for 2hrs, etc. It was lovely but we were literally following the Tui Tour. Next time we will research more before visiting, but we really enjoyed all the locations we visited. We particularly enjoyed a chilled Zuana Beach Day (Santa Marta, Colombia), Kayaking in Panama, River Tubing in Jamaica (which was most memorable, chilled and fun!), guided walking tour in Cuba (also old cars and horse and cart trips are available by the port) and Ze-hal (Lagoon in Mexico). Each of the locations brought about something different, and were real eye openers at times! We can honestly say this was one of the best holidays that we have ever had, in addition to the kindness we received on our engagement. We loved MD2, it may not be new, sparkly and not the biggest, but it has a warmth/comfort about it being a smaller ship, and we couldn't fault the hospitality we received on this cruise. It still took us about a week to find everything though! Well done to Marella/Tui and hope to see you again soon for our next adventure. Read Less
Sail Date November 2018
Wanted to visit Havana and limited in choice as not a fan of MSC. Liked the Tui dreamliner flights in premium economy. Pleasantly surprised at how good the condition of this older ship was. Great staff and cruise director made it ... Read More
Wanted to visit Havana and limited in choice as not a fan of MSC. Liked the Tui dreamliner flights in premium economy. Pleasantly surprised at how good the condition of this older ship was. Great staff and cruise director made it very relaxed . Food was very good and drink package covered most tastes. Only £50 to upgrade if you want top brands. Would definitely book with Tui again as good value for money compared to most of American owned ships . The evening shows were the best on any ship and geared towards a uk audience. Cabins were fine if a bit dated but the dining areas are very good with excellent service throughout. We ate at the 2 specialty restaurants and surf and turf was particularly good. Gym ,steam and sauna are all included You get your cases picked up outside the cabin on the last night ,delivered to the airport and checked through to your destination,great service with all tips included. Read Less
Sail Date November 2018
Our problems with Marella Cruises started just after booking: we didn't realise that when we booked through the cruise hotline we were automatically diverted to a store location (which was nowhere near us). Not only were the staff at ... Read More
Our problems with Marella Cruises started just after booking: we didn't realise that when we booked through the cruise hotline we were automatically diverted to a store location (which was nowhere near us). Not only were the staff at Stockport ill-trained, but their computer system didn't even link up with the Cruise dept. I later had to give up adding an additional week hotel reservation because they could not provide live pricing and by the time they got back to me with details, the property had sold out - this happened 3 times over! I also believe the agent knowingly misinformed me about cruise details in order to secure a sale. We booked a week cruise for 7 people over 3 rooms. Even 10 months advance booking could not secure us a family room nor adjoining rooms, meaning our 10-year anniversary cruise had to be spent in separate rooms in order to chaperone the children. We decided to take our children on our anniversary cruise because the cruise was advertised as having Kids' Club from 9am until 2am each day, so we assumed we could have a couple 'date nights'. Once aboard we learned that the nearly fully booked ship considered the October school half-term break a low season, thus cancelling the vast majority of kids club. They offered 3 awkward 2-hour sessions instead of the original promise. As for other onboard offerings for children, there was a video game room which was unsuitable for our children (mainly too young to 'get it'), a 9-hole mini golf, a climbing wall (open 2hrs per day) and 2 swimming pools. Unfortunately we were not informed the the pools were re-filled with sea water each day, including the indoor one, making them far to cold for anyone to actually swim in. They were not heated in the meantime. Is this common practice on cruises? Within 3 days, our children were bored with the pathetic offerings onboard, and not able to spend entire days out at port. We found the ship clean and the food great. The ports were amazing, and obviously these can not be faulted. That said, Marella advertises Corfu as one of the ports on the itinerary, which is false advertising as they only flew us in at 10:30pm on embarkation day, and out at 10:30am on disembarkation day. Ridiculous. I might recommend this cruise to adults travelling unaccompanied by children, but it is certainly NOT fit as advertised, as Marella's flagship 'family' option. Very disappointed. Read Less
Sail Date October 2018
Probably the biggest disappointment was the food. The buffet restaurant seems to have no dress code and the food was absolutely appalling. Cheap, mass produced rubbish. The a la carte restaurants (47° and gallery 47) were slightly ... Read More
Probably the biggest disappointment was the food. The buffet restaurant seems to have no dress code and the food was absolutely appalling. Cheap, mass produced rubbish. The a la carte restaurants (47° and gallery 47) were slightly better but the food was all bought in and heated up, menus lacked imagination and the quality was average at best. We did have one good meal by paying £46 to upgrade to the Kora La Asian restaurant. This was almost 5 star but not quite. The ship has been with TUI Marella since 2017, before this it was Legend of the Seas and on exchange was supposed to have had millions spent on it. Apart from a nice external paint job it's difficult to see what this could have been spent on as it's all very tired and often quite tatty internally. The cabin has it's own section within this review. The entertainment was quite reasonable. The band 4Tunes are good and some of the shows were ok, though not fantastic. Why are cruise ships obsessed with Broadway shows? On good quality 5 star holidays we are used to entertainment that typifies the culture and music of the area being visited. The all inclusive drinks are ok but I don't understand why this doesn't include the cabin mini bar. Maybe the type of 5 star all inclusive holidays we are used to has set our expectations a bit high for large cruise ships due to the mixed client demographic. We certainly wouldn't sail with Marella again. Read Less
Sail Date October 2018
We had done 3 previous cruises with another company but for some reason our travel agent pressurized us to book Marella there was only inside cabins available so we went with it has we had used them previously and they had internal ... Read More
We had done 3 previous cruises with another company but for some reason our travel agent pressurized us to book Marella there was only inside cabins available so we went with it has we had used them previously and they had internal balconies or a window overlooking the shopping area. What a shock when we opened the door of cabin 7117 a small dark room the bed had to be pushed against the wall leaving the person on the inside have to crawl over the partner to get in and out. As this cruise cost 5 grand plus we were very disappointed to spend 2 weeks in this cave never sure if it was night or day. Would recommend anyone considering this ship if no outside cabins available do not consider this ship as we were very close to leaving after 7 days as no upgrade or other shore options were offered Read Less
Sail Date September 2018
I got on the discovery 2 at Corfu and got of there as well. I was on the ship for a week and the destinations are lovely Santorini and Rhodes have to be my favourite. The cruise is really good the activity's for kids are a ... Read More
I got on the discovery 2 at Corfu and got of there as well. I was on the ship for a week and the destinations are lovely Santorini and Rhodes have to be my favourite. The cruise is really good the activity's for kids are a climbing wall a mini golf 9 holes 2 swimming pools one inside and one outside also there is a games room called hideout for the children to chill out and play on the Xbox and the football table. The entertainment is fantastic with 4 different venues to choose from and they have a casino. the bars were clean and sold a verity of alcohols from shots to beer to cocktails. the crew are so friendly saying hello and always ready to help really good custom. The sail away party was absolutely fantastic with live performances from DJ Tomas and a band that I cant remember there name and a flag parade to see were parts of the crew come from. definitely arrange with TUI they are stars amazing job Read Less
Sail Date August 2018
Just got back from 2 weeks on the Marella Discovery 2 and can honestly say we had a fantastic holiday. The ship/cabin were spotless, cabin was cleaned twice a day. Dining was the best food I've had when abroad as I rarely like foreign ... Read More
Just got back from 2 weeks on the Marella Discovery 2 and can honestly say we had a fantastic holiday. The ship/cabin were spotless, cabin was cleaned twice a day. Dining was the best food I've had when abroad as I rarely like foreign food when on holiday, different story on this cruise though, never ate so well. The 47 restaurant was my favorite, everything I ate was delicious. Must mention Jayson from station 12 who waited on us nearly every night, so polite and nothing was too much for him, he even sings the odd song which made dining really pleasant. Sometimes had to wait half an hour to 40 minutes for a table, but that was no problem as we went in the bar and had a pre dinner drink. Entertainment was second to none, Emir, Jessica, Helen and the rest of the entertainment crew were as good as any Broadway show I've been to and there was a different show on for the whole 2 weeks we were there. Martin and Danielle who sings opera style were fantastic too. I would also like to mention the bar staff who worked their socks off serving our drinks, especially Moka who served us most nights. We didn't do any excursions, there was 6 of us (all adults) so we either stayed by the port or jumped a taxi to where we wanted to go. Venice was my favorite but most places were beautiful and we visited some gorgeous beaches. Only gripe I have is that the pool isn't big enough to accommodate how many people are on the ship, you can't move sometimes without bumping into someone. This was my first cruise but for the people I was with it was their 6th, I was not disappointed and will definitely be going on another one....Well Done TUI Read Less
Sail Date August 2018
Firstly a fantastic cruise had by all this is our 4th cruise with Thompson/ Marella in two years and the second time on this ship we where with two other couples for my 50th birthday we stayed in cabins 7537. 7543.and 2581 cabin where all ... Read More
Firstly a fantastic cruise had by all this is our 4th cruise with Thompson/ Marella in two years and the second time on this ship we where with two other couples for my 50th birthday we stayed in cabins 7537. 7543.and 2581 cabin where all inside cabins they where spacious and keep very clean with a new towel display every evening.on arrival we got our room cards at the terminal then we where left to walk to the ship we where on the belfast flight and didn’t arrive till 8.30 pm at night we boarded the ship and we where all left to find our own rooms with no bell boy or directions at breakfast we ate in the buffet restaurant on deck nine usual suspects things bacon sausage and eggs omlets ect a bit hard sometimes to get a table at peak times the 47 restaurant was the best choice for lunch and dinner but it was harder to get settled for 6 people and always got a buzzer so ended in bar for a before drink to which I didn’t mind in the evenings we always went to the Broadway but found the shows the same as where performed last year on the ship then it was off to the live room casino best part of the ship but not enough bar staff who looked under pressure with special mention to zarco who was always there to serve 5* service We all enjoyed our cruise and will be hopefully booking again soon Read Less
Sail Date July 2018
Cabin 6572 Small double cabin with balcony. Smallest cabin we’ve ever experienced on Thomson/tui/marella ships, and one of the most expensive for its size (full price was approx £5700 for 2 weeks) and WITHOUT A FRIDGE for the first ... Read More
Cabin 6572 Small double cabin with balcony. Smallest cabin we’ve ever experienced on Thomson/tui/marella ships, and one of the most expensive for its size (full price was approx £5700 for 2 weeks) and WITHOUT A FRIDGE for the first time ever which was a huge disappointment especially as it meant the bottled water provided (payable) was luke warm. Limited storage with shoebox size drawers & shallow cupboards. I frequently cruise with a female friend & know both of us would have struggled with lack of storage for 2 weeks. Fortunately my husband travels lightly even with his evening suit & on this occasion we had to make do with what there was. (Skipped the formal suit on our 2nd week as many didn't bother & so many wearing shorts for the formal evening.) Tiny shower/bathroom but spotless - apart from the smell/stench from drains throughout the 2 weeks. Frequent deposits of soot on the balcony which was washed down once a week only. Bed linen, towels etc. frequently changed and room kept tidy by hard working cabin stewards. Noise at night from atrium events/singing/saxophone/jazz music etc. Close to lifts and staircase. Handy usb ports in both bedside lamps for charging iPhone etc. No news channels on cabin TV - advised there was a satellite problem they were “working very hard to address” but 14 days later still no news channels. Reasonable selection of food in the Islands buffet restaurant on Deck 9 though we have noticed cut backs in many areas (cheaper cuts of meat, less choice of fish dishes / cold meats / salad selection / limited selection of cheeses). There’s an omelette station at breakfast where these were made to order. Ran out of chicken at chicken stir fry station…. Continued serving chicken stir fry as just vegetables! 47 Degrees Restaurant breakfast is good & there’s waiter service here although we found the evening meals in 47 rather hit & miss, generally poor/average with very small main meal portions. Paper thin roast beef, couldn’t have been thinner, served as main course. Served custard in a chipped/broken glass. Mostly staff were attentive even though extremely busy and appeared short staffed. Numerous gents admitted wearing shorts & flip flops for evening meals in the main 47 Degrees Restaurants, Surf & Turf Steakhouse restaurant, Kora La, & other speciality restaurants where most diners did make an effort to dress smartly/smart casual. Dress codes blatantly ignored by passengers and unchallenged by staff. Casual dress code is fine in the buffet restaurant. Speciality restaurants - Surf & Turf, Kora La, Hot Stone, etc - all charge various supplements (ranging from approx. £12 to around £29 per person)and were heavily booked throughout our 2 weeks so I would advise anyone considering a special evening meal in any of these to make their reservations as early as possible. Food was very good in these but it does come at a cost on top of what you’ve already paid for your all inclusive holiday. No rushed panic in the morning for sun beds during our time onboard despite some very early rise & reservers, but unfortunately there was the usual hogging of beds. Many reserved beds with towels etc and abandoned them for several hours. There’s a 45 minute rule for unoccupied sun beds whereby towels & personal belongings will be removed but despite timed tickets being issued no action was taken to remove items to free up sun beds that had remained unused for over 3 hours! A covered, warm, adults only indoor pool and sun beds can also be found in the Glasshouse on deck 9, however there were a number of unsupervised children in the “adult only” indoor pool and jacuzzis. The main outdoor seawater pool for cooling off and a leisurely dip also has a shallow area sectioned off for children. Be aware that the main Pool depth is 5’ 6” approx throughout so depending on your height you may not be able to stand or touch the floor of it. Outdoor POOL CLOSED ALL DAY both arrival/departure days during our 2 weeks- so don’t expect to be able to use it at all during theses days. Pool water was keep clean throughout our stay. There are varied daily activities around the ship but most we found uninspiring. Entertainment & events on weekly Arrival/Departure days are extremely limited so if you’re onboard for 2 weeks there’s very little and at times absolutely nothing happening on these days should you remain onboard. All Inclusive drinks - DOES NOT include everything. Premium drinks, premium cocktails etc incur a supplement or you can pay extra to upgrade to a Premium package - this is stipulated in the booking but the majority of people don’t discover this until they’re onboard and wondering why they have to pay extra for drinks. The All Inclusive wine is cheap house wine - again further cut backs. Check drinks & charges at the bars before you order & decide whether or not its worth your while upgrading. Deck/Pool bars ran out of Sauvignon Blanc white wine & didn’t bother replenishing from other bars around the ship. At the Island buffet restaurant, guests can help themselves to Fosters larger, John Smiths, and Strongbow Cider - all available at self serve taps, as well as house white/rose/red wines - again on tap which we felt was a great idea. Docked at an industrial port in Chaina, Crete, not as previously, but did put on shuttle buses which passengers had to pay for. We felt the ship was being docked more frequently at industrial ports and again we believe this is further cost cutting by Marella as no doubt the docking fees are less at these. Never seen the Captain once around the ship but did hear he joined some passengers for their evening dinner. Did spot an occasional senior officer. Repeaters (now TUI smile) meeting - no count nor recognition of how many cruises passengers had completed & now a simple draw for a bottle of fizz. No canapés provided / yet more cut backs??? Clash of suits -v- shorts & flip flops on dress to impress (formal) evening. We felt Discovery 2 was struggling to achieve the fun, friendly, atmosphere that has been synonymous with so many of the Thomson ships over the years, but failing miserably to achieve that of its predecessors. Unspectacular & mostly boring entertainment. A number of other guests we met felt likewise (and had worse comments to make regarding the entertainment onboard but which I don’t feel could be repeated here !!!). The atrium was used far too much as a main venue for jazz, operatic singing, saxophonist, formal dance displays, guitarist/singer. Vocals ranged from rear shattering screeching to hoarse… and if your cabin is located mid ship you’ll hear it all & it can be quite noisy & disruptive. A pre-recorded “virtual” band is used as a filler + main event on a large screen in areas such as The Venue & at the poolside but with the songs & music completely different to & miss-matching the bands mime. Ships bands “Banda Certa” and 4Tunes are good but venue doesn’t do them justice. Rather watch paint dry than listen to an Audience with Martin Daniels - utterly boring and another time filler. Same old, same old, usual stuff for sale in the shops. Theatre Shows were well below Thompson’s usual standard which we’ve previously always found to be excellent - not on this ship though. We witnessed a number of people leave during the shows… Beware the Ships spa free demonstrations which turn out to be a hard pressure sale event to buy their expensive products and services. One young lady was particularly persistent to sell expensive products with an expectation that because you had attended a free talk or consultation, you were bound to make a purchase. Some examples : skin analysis, hair analysis, wrinkle solutions, puffy/dark circle eye treatments, acupuncture, back problems, foot problems etc. to name but a few - all honey traps to buy expensive products or services, however the choice is yours if thats what you want and have lots of cash to splash. Some decks (not all) do have water dispensers located on them - noticeably one is located immediately outside the door to the ladies public toilets on level 3/4. I cant help but contemplate: hygiene / drinking water / public toilets . . . Having cruised many times with Thomson (now Marella) over the past 20 years, our overall feeling is of a downgraded cruise experience with every means possible to extract more money from passengers. There is even a small charity donation automatically added to everyones bill at the end of your cruise. While minimal, it is nevertheless a bit of a liberty especially when this totals several thousands of pounds each week taken automatically from guests although there is of course an option to have it credited back to you account but of course you’d have to queue at reception to have this arranged. Great staff from previous Thomson ships have now been dispersed throughout the most recent additions to the Marella fleet - I wont call them their “new” ships as they are clearly not new - they’ve already been around for quite a while before being acquired by Marella. These experienced staff are key to the success of these ships but they are thin on the ground, with staff shortages and inexperienced staff evident. Bar & restaurant staff in particular appeared to be under pressure with only 1 bar person to serve customers 3 deep at some of the bars and frayed patience being evident as a result of out of turn ordering/serving. Our whole experience on Discovery 2 was quite different from that of previous Thomson cruises and their ships full of character and their more friendly, more personal, experience with their wonderfully friendly staff and great entertainment package. Discovery 2 fell very far short of this. We feel it has lost a lot of what Thomson built up over the years. While appreciating everyone has their own individual expectations, these are our personal findings from our recent 2 weeks cruise on Discovery 2 and unless things improve significantly with Marella, which we sincerely hope they do, we shall probably consider booking elsewhere in future as there are plenty of other cruise lines in this price range to chose from. We’ve had many happy years on the waves and hope that whoever you chose to sail with, that you will enjoy your experience. Read Less
Sail Date July 2018
Marella Discovery 2 Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.5 3.8
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness & Recreation 3.5 N/A
Family 3.5 3.6
Shore Excursions 4.0 N/A
Enrichment Activities 3.5 N/A
Service 4.5 4.1
Value for Money 4.0 N/A

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