Cuba Marella Discovery 2 Cuba Cruise Reviews

chose this cruise with marella after many years away, cruising with Royal Caribbean, Princess and p&o, as the two cruises ( week each) were going to Central America and Cuba , The Good bits : Ship was better than we expected, modern, clean and well looked after, service and food and drinks were fine and entertainment was ok. Our issue is that we had VERY noisy neighbours who were two ...

My mixed race teenage daughter was racially abused by another passenger on the cruise. We struggled to get any staff to take what had happened seriously and after the first incident we were alert to everything and we witnessed several more incidents of discrimination from both passengers and staff. The staff need more training on equalities and customer service. We made several complaints on ...

We have previously sailed on Discovery 2 and had a great time so we were really shocked to see how much the standards had dropped. During our week onboard we never had a hot meal served to us in the 47 restaurant and the only really hot food was at the Snack Shack however when sitting on deck 9 at night there were cockroaches running around most nights There is no policing of the pools, ...

Thomson Holidays seems to be going through a period of flux. Companies in trouble often change their name to improve their fortunes, but needing to change it three times could be an indicator of a real problems. This was certainly the case for our recent cruise on Discovery 2, sailing under Thomson’s newest name, “Marella Cruise Line”, where the Thomson Gold Standard for customer care and support ...