We have friends who work in the Cruise travel industry. Ponant was portrayed as a luxury cruise small ship company with an expedition theme. We should have had some idea when we first booked that the cruise would not be "smooth" sailing because all questions were referred to head office in France and the Sydney staff could not assist us.
Day 1 arrived at Orly Airport at 7.30 am - there was no ...
It was much trepidation that we booked this Silverseas cruise in the Arctic.
Marketing and brochures were fantastic.
We arrived in Tromso. Tried boarding the ship, but first hurdle was a harbour security officer who overstepped the boundaries by telling us to stand back. No Silverseas person in sight. Not the greatest start.
We walked up the gangway. First impressions were terrible. It ...