The service, food, cabins were all great. Totally disappointed in communication. Never received the next days schedule until 8-9 the night before. Even the next morning crew were not versed as to what the schedule would be. Totally unacceptable was our return flights. 1 1/2 days before departure we were told that our ship would dock at 9:00 and couldn't leave the ship until at least 9:30. We ...
For perspective, this was my first time cruising on Norwegian, and I have cruised previously on Celebrity, Princess, Royal Caribbean and Carnival. My husband and I found a fantastic last minute deal on the Norwegian Star for a Norway/Iceland cruise during Aug./Sept. 2023. Given the low price we paid, and given my incoming lower image of Norwegian, I was very pleasantly surprised overall at the ...
We were a family of 4 (husband and I in a midship club balcony suite and my 86-year-old mother-in-law and young sister-in-law a little further along the corridor in adjoining forward club balconies). We had three nights in Tromso pre cruise at the Clarion Collection With hotel – we have stayed here before for four nights in early 2020 in a quest to see the Northern lights and it is warm and ...
This was an expensive cruise. Food was great except for one specialty restaurant, Polo Grill. First reservation made at sea. Order of queen cut prime rib was undercook, more raw if not rare, when I ordered medium rare. The turnaround time for each course exceeded 20 minutes. I did not even have time to order dessert. The other public eating venues and specialty restaurants were very good in ...
I chose this cruise due to the itinerary, including Greenland, The Lofoten Islands of Norway, and The Shetlands. Before the cruise even began, Greenland and the Lofoten ports were dropped with no explanation, and the Shetland stop was canceled after we had literally arrived. There were supposed to be no sea days, but we ended up spending 20% of the cruise on sea days. Absolutely nothing to do on ...
The cruise originally had a stop in Greenland, but somewhere between inquiring and booking, this stop was removed from the itinerary which was somewhat disappointing.
There are television screens in a lot of the bars that play a 24 hour sports channel. This would have been worth an extra point, but in none of the bars did they allow the volume to be on. Given the programming of the sports ...
First time to the Arctic and we highly recommend it. This ship was very clean and the staff were fantastic! Lack of communication when we had a shuttle into town available. Some were free, others were $20. Ricco and Jeffrey from the Gatsby bar were so friendly and engaging. This is the 2nd time on the Star and it does not disappoint. Performers did not offer two shows a night. The ...
This was a return to cruising after a few years, and it certainly won't be as long before the next! Cruised on the Star from Tromso to Reykjavik, and loved it.
Food: always subjective, but thoroughly enjoyed Versailles MDR and the options offered there. Actually ate there a lot more than anticipated, as the buffet was so rammed at breakfast in particular. The crowdedness of the buffet was ...
The experiences I had aboard the SH Diana and with Swan Hellenic were second to none. I have met a LOT of ships in my lifetime as a long-time travel agency owner. This was my first small ship ocean vessel, and I am hooked. The dining was superb, the staff friendly and attentive, and the inclusions were over the top. See what others don't.
You will love the "living room". The large screen ...
Excellent itinerary which went further than many ships, touring both the west and east coasts of the Svalbard archipelago . The ship, SH Vega, was stylish and intimate and provided excellent food, service and comfort. Meals were taken in the dining room or on the outside deck when the weather was suitable. On some occasions there was a delicious barbecue on the deck where we could enjoy both the ...