5 Trieste Family Cruise Reviews

Limited food options. Not many restaurants on ship. Buffet closed early all of the time. It would close an hour and a half early at night. Food was marginal. Entertainment was horrible. Not much to do on the ship at all. ... Read More
Limited food options. Not many restaurants on ship. Buffet closed early all of the time. It would close an hour and a half early at night. Food was marginal. Entertainment was horrible. Not much to do on the ship at all. Bring your own stuff to do. I have been on 8 other cruise ships. Never have I been on one like this. Usually there is so much stuff that is incredible going on and it is hard to decide which thing to do. Not this cruise. One show at night that did not have room for everyone. It was like watching high school kids in Las Vegas clothes. No thanks. No dueling pianos, concerts, comedians, or anything like that. Pool did not have water in it most of the time. Large screen by pool but no movie nights. Commercials only. Top deck was wasted space. Mini golf was ruined and not playable. Was only a look out or sitting deck. Should have had activities and sports for guests. There was just nothing to do. Too much time on a boring ship. We would only dock at each city for about 4 hours. Not enough time at port to see the countries. We were rushed and could not go far. Would much rather spend time on land. They cancelled Athens Greece so we did not get to go there at all. They were rude to Americans. It was obvious we were last off the ship for excursions and other things. Would never go on any ship again unless it was American. I was with a group of 15. We all feel the same about each of these items. Read Less
Sail Date October 2019
This was the 20 day maiden voyage of the MSC Seaside from Trieste, Italy to Miami, Florida. I would liken this to a new ship's sea trial voyage to fix operational and equipment at sea. I was expecting a few problems but not as many ... Read More
This was the 20 day maiden voyage of the MSC Seaside from Trieste, Italy to Miami, Florida. I would liken this to a new ship's sea trial voyage to fix operational and equipment at sea. I was expecting a few problems but not as many as experienced on this cruise. The ship is beautiful but run by incompetent management. The staff was poorly trained, especially in customer service and the sit down restaurants. We stopped going to the regular restaurants for breakfast and lunch at the Seashore Restaurant because of extremely slow service. We changed waiters at the evening meal to Hari Wibawa Adnyana because our assigned waiter was too slow. Hari had previous experience and was fantastic even though the food was mediocre on most occasions. About 60% of the elevators were operational during the whole cruise, including the disembarkation day. For a ship of 4000 passengers, working elevators are a must. Although we did not experience it, there were toilets that did not flush and no running water in cabins after 5 days at sea. The evening theater entertainment was amateurish and very short (about 30 minutes) due to a very undersized theater for the size of ship. There was nothing that made this maiden voyage special for the passengers which was surprising. The bakery chef was outstanding and should be given a raise as the breads and baked goods were absolutely delicious. The dismebarkation was a fiasco and we were over 90 minutes late as there were only two people processing departing passengers. Only two people to process 4000 people? My overall impression of MSC management is that they are incompetent in anticipating potential problems areas and very poor attention to detail. I would not recommend MSC Seaside as a cruise ship until there are major improvements in staff training and mindset of the management. Read Less
Sail Date December 2017
My family and I were fortunate enough to experience the 20 day inaugural cruise from Trieste to Miami as our introduction to MSC being already gold with Royal Caribbean and NCL. And in summary, I think it is highly likely that we will ... Read More
My family and I were fortunate enough to experience the 20 day inaugural cruise from Trieste to Miami as our introduction to MSC being already gold with Royal Caribbean and NCL. And in summary, I think it is highly likely that we will be cruising with MSC again in the future. Yet the cruise was not without issue as will be detailed in time..... Ship is an interesting design being narrower (beam) from deck 8 upwards. MSC have used this space to allow loads of outside eating and drinking space (not 'policy' with RC and only limited to the back of the ship with NCL). The design is very glitzy with lots of facilities. Embarkation was good as you can take all your photos from the comfort of your home before you get on the ship. Credit cards are logged within 3 days so no time taken to do that either. Hence very fast process. Cabins (we were on deck 10 balcony) are at least as big as RC / NCL and equally well appointed yet for a 20 day cruise with weather ranging from 12 to 29 degrees C, there was limited storage space. Hence we simply put the clothes that did not need hanging into the case and put them back under the bed (no sweat really!). Agreed that there could have been more live TV channels in English. And same in the sports bars where MSC seem to think that we all love football, football and more football (wrong!). Always even more difficult Trans Atlantic yet MSC then provided 10 movies free which changed each day to compensate. Video loops of each stop would have been good though. One issue with the cabin was the rattling of the patio doors which I could not 'wedge' myself. It's a ship and it flexes. Itinerary had to change as Hurricane Maria had landed 2 months earlier yet the stops were all good especially Madeira, Antigua and Puerto Rico. Weather was superb all cruise : each day was sunny and the temperature got hotter as we reached the caribbean hence you could spend all day on deck 16 in the sun. There were loads of activities during each sea day : tai chi, dance classes, poolside games (a bit Butlins), crafts, etc. You really could not be bored yet might have been different if the weather had been poor / choppy. Food was as good as RC / NCL yet not quite as good as Costa. Good variety, good quality. There were a number of 'Elegant Nights' and then also Italian, French, Greek, Spanish etc men nights. Great fun. Waiters were friendly and well trained and only covered c. 20 guests each assisted by a separate drinks waiter. Alit, Santiago and Kristijan - great job! Meal times were 5:45, 7:45 and 9:45 with the shows repeating each night to allow all guests to attend. The set times allowed you to arrange your evening around dinner and reduced the chaos I've experienced elsewhere when guests arrive continuously (often without booking!). Evening shows incorporated elements of Cirque Du Soleil and were good shows. Costumes were professional and the troupe were talented and well trained. Perhaps a bit too much opera on the 20 day cruise (even though we like it) and more thought needs to be given to cruises longer than 14 days. Also need more shows happening at different times in different locations to allow for choice. Andre - you're an experienced cruise director so please take note. Zip line was free and fun although had some teething issues. Water slides were also fun yet the toboggan slide didn't interact. Gym was good although a bit small and way too hot especially with external glass radiating in the heat. So to the improvement points : Firstly - let the Italians design the ship yet let the Germans build it. 'good enough' is not really good enough. And my concern with this is that the senior team didn't seem to be spotting these issues either. Not sure how MSC will schedule repair time either with a full cruise schedule. We lost electricity (with 400 other cabins) one evening for 4 hours. Rooms are VERY dark with no power! Secondly - hygiene. The toilets failed frequently. This is a design issue and will not be fixed quickly. Hand washing stations also failed and there was no 'washy washy' being reinforced at each and every entrance / exit to the restaurants / buffets. Come on MSC - you know this is vital in a confined space. The MSC Seaside was good yet not as shiny and perfect as it should have been being 'fresh out of the box'. The staff helped to bridge the gaps yet MSC need to think about how to give them at lease 1 day off per week or they will burn out. So, that's it really. A great cruise - first MSC and first Trans Atlantic. We will very likely do both again. Read Less
Sail Date December 2017
Wow where do I start?? 7 family and friends first time cruisers. Flew into Venice and transferred to the amazing ship on the pre arranged bus..painless security and embarkation and a really friendly welcome to the ship from the great ... Read More
Wow where do I start?? 7 family and friends first time cruisers. Flew into Venice and transferred to the amazing ship on the pre arranged bus..painless security and embarkation and a really friendly welcome to the ship from the great staff. Luggage handled by Costa and placed outside our cabins...obtained a costa card that would become our best friend for the next week...it goes everywhere with you..no getting on or off the ship without it or drinks from the bar. Having read numerous reviews was a little worried about the cabin size but no worries at all...premium balcony cabin had a queen size bed ,table and sofa,three single wardrobes with hangers (but did take some of my own hangers) set of storage shelves with the safe in and cupboards under a surface with a mirror above and hairdryer...a full length mirror was on the inside of the wardrobe door. Plenty of shelves in the bathroom and great power in the shower and plenty of hot water..dispenser of shower gel in the shower. The cabins were cleaned daily... you had a choice of morning or afternoon cleaning..lovely hard working professional Frankie looked after us well. There were 2chairs and a table on the balcony ideal for a quiet afternoon with a book and watch the scene changing in front of you The food...oh the food! Again after mixed reviews was a little worried but again no need to be! Hot and cold choices for breakfast...seated in the restaurant or at the buffet all hot if needed to be or cold if needed to be...lunch...3 courses seated in the restaurant or tremendous choice in the buffet meat fish and vegetarian and accompaniments at each sitting....afternoon tea...focaccia sandwiches or filled cobs always along with cake and fresh fruit..and of course tea or coffee dinner was an amazing 4 course affair seated at our own table each night...with differing dress codes which you found out on the daily diary sent to your room We had purchased a drinks package with meals and were very glad we did...I would purchase an all drinks next time...the only minus point was the seating at lunch if you wanted the buffet it was a scramble to get a seat. The entertainment was great..shows each night and days were packed with things to do if you wanted.Being an Italian ship and many different nationalities made listening to all the introductions in all the languages a bit monotonous We went on 3 costa excursions which were well organised and for first timers we felt safe. The tuk tuks in Dubrovnik were amazing with very informative guides...there were chances to do your own thing too Looking already at booking the next one...if you're looking to book...do! Read Less
Sail Date September 2017
Superlative in every respect, including food, which some other reviewers have criticized. i can't see why. The selections in the Britannia restaurant were well-varied and appealing. The Spa selections show that you could achieve the ... Read More
Superlative in every respect, including food, which some other reviewers have criticized. i can't see why. The selections in the Britannia restaurant were well-varied and appealing. The Spa selections show that you could achieve the impossible if you wanted to: lose weight while eating well on a cruise! The Lido buffet was as sumptuous as you're likely ever to find in a buffet -- including such delicacies as venison. The ship was 100% sold out for our cruise of the Adriatic and Greek Islands, yet it never felt crowded. The shore excursions (and embarkation and disembarkation) were executed flawlessly without waiting and without making you feel like cattle on a drive. The dress code is a plus as far as I'm concerned. Two black tie nights out of seven is just right, and jackets without tie the others is dressy enough to be special without being burdensome. Most of the entertainment -- pianist, humorist, etc. -- was very good. Only the resident company of dancers and singers was disappointing. All in all, if you're looking for top-shelf service, food, ambiance, accommodations and general elegance, you'll love Queen Victoria. If your idea of a cruise is to stay in cutoffs and flip flops 24/7, then this ship is not for you. Read Less
Sail Date August 2017

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