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4 Trieste to Asia Cruise Reviews

I totally agree with everything others on this site have written about the ship Costa Venezia - it was a terrible cruise. The food was poor - we were on the ship 53 days and only had salmon twice, it was low budget food every day. ... Read More
I totally agree with everything others on this site have written about the ship Costa Venezia - it was a terrible cruise. The food was poor - we were on the ship 53 days and only had salmon twice, it was low budget food every day. Always long lines everywhere. The embarkation in Trieste took 5 hours stranding in lines without water or food. And it continued with queue the whole cruise from the buffet to the pool area, sun beds, theater, excursions. Always kaos with poorly trained staff and a very bad logistics from Costa so butter, wine, glass, beer etc was missing for serveral days. There was something totally wrong on the ship - the staff was NOT smiling and we did not have the feeling off beeing on a vacation. The information onbord was NOT existing - we got No information about the port/city we were going to visit. We couldn't follow the sailing route for 3 weeks on the tvscreen - it went black and we didn't get any other information instead. We had to stay in lines 1,5 hour 3 times during the cruise to get a stamp in our pasport from the customs officers there were on board. Again totally kaos. The exit in Tokyo was dealyed 3 hours and we had to stand up becaused there were not seats enough. We missed a night i Hong Kong becaused the captain had a formel reception with the president of Asia Costa Cruises and the directory of the cruise terminal in Shenzhen, China. They did not care about the passengers, the only want the ship sailed to China where it is going to sail in the further as a casino ship for the chinese People. Never Costa Cruises again Read Less
Sail Date March 2019
Maiden cruise - I think not. Ship was wonderful and the roof that opens onto the Lido Deck wonderful. Animation crew fantastic and they appeared to be the only ones on board the ship that seemed to welcome us English speaking passengers. ... Read More
Maiden cruise - I think not. Ship was wonderful and the roof that opens onto the Lido Deck wonderful. Animation crew fantastic and they appeared to be the only ones on board the ship that seemed to welcome us English speaking passengers. They and the friends we made on the ship made the cruise bearable. 19 days of having people push and shove to get food, not waiting patiently in line, taking excessive amounts of food. The pushing and shoving was also apparent in the shore excursions. A lot of people cancel tours as we did to do our own thing. You would think that this was Costas first cruise as it was badly organized. No English programmers on tv - if you were Chinese you had the best choice. We had 3 movies on a loop for 19 days - how pathetic. Did I mention that we had Chinese film crew and actors on board blocking off access to different parts of the ship so they could do promotional film for the ship in Chinese. Did not know that this cruise was last for Europeans as the ship has been leased to the Chinese and will be based out of Shanghai. They seemed to forget about us already on this cruise and focusing on the Chinese market instead. Painting and maintenance constantly going on around us - had to prop open cabin door to get ride of paint fumes. No library - started up informal book swap. Cold food - meat you could not eat as it was tough. Sweets were fantastic - a highlight of any meal. Poor performance Costa - if you are looking for more new customers this is not the way to get them. You need to focus on the passengers you have onboard not future ones. Read Less
Sail Date March 2019
My wife and I chose this cruise for the destinations in the Middle East, and the fact that it was a new ship. Discovered after the absolutely shambolic 3.5hr embarkation in Trieste that the ship had already sailed from Mon to Fri that week ... Read More
My wife and I chose this cruise for the destinations in the Middle East, and the fact that it was a new ship. Discovered after the absolutely shambolic 3.5hr embarkation in Trieste that the ship had already sailed from Mon to Fri that week ! Most of the crew were from other ships in the Costa line, but obviously the training was missed ! To be fair to the staff they tried - but cold food in the restaurants, and the fact that they clearly had never had to deal with the volume of passengers, many of whom were not used to cruising, having no cultural queuing skills at all, or were not interested in dressing in their finest, save 'trackie bottoms' put my wife especially, in a depressed cruising mood ! The muster was a complete disaster, and was called by many we spoke to [including a retired Norwegian cruise captain] as illegal. The getting off and on the ship for excursions was another complete shambles. The whole crew seemed not to have a clue, which ended up with passengers 'joining the queue [if that was what it was] by using the lifts to jump 20/25 mins of the rest of us waiting politely. The ship was built for the Chinese market, and that was where it was going, on a one way trip. We didn't know it was going to be filled with loads of Chinese nationals, who with no disrespect, did not have an idea about western eating etiquette. Several times we had to leave our dining table, especially in the buffet on Deck 10, as people spitting, coughing, and eating in a different style, causing my wife to feel unwell. The entertainment was of poor/average quality, and films were non existent, save for the endless looping of 3 after 2 weeks ! We asked the bar staff for Gordons Gin on night one - they didn't know what we meant ! Enough said ! Overall - great ship, great destinations - shame about the crew and many other rude passengers. We queued for many a long hour for customer services, to be told that there was nothing they could do about it. We will not be going on another Costa ship. Read Less
Sail Date March 2019
We chose this cruise to escape the late winter early spring weather and on price and the ships itinerary. The beginning, after being picked up at our Venice hotel we were dropped at Venice airport to wait around for two hours without ... Read More
We chose this cruise to escape the late winter early spring weather and on price and the ships itinerary. The beginning, after being picked up at our Venice hotel we were dropped at Venice airport to wait around for two hours without any information before being herded on to a fleet of buses for a 90 minute journey to Trieste. This is where the confused disorderly nightmare got worse we where dumped with thousands of other passengers in a massive car park with no queuing system in place no queue marshals no Costa staff to organize fair queuing, it just became a very unpleasant fight to retain a place in the queue with many people just pushing in. It took us three and a half hours of queuing to check in without being offered a drink or toilets being available, we were lucky that it was not raining nor hot and sunny, otherwise the experience could have been much worse. When we did manage to board the ship the chaos continued, we were instructed to go to our muster stations at least 4 times only for the exercise to be repeatedly cancelled, eventually we tried to attend the evacuation procedure, however the stair wells were blocked with other passengers on each occasion and this made it impossible for many passengers to get to the correct muster stations. like many other passengers we missed the emergency drill completely. The Cabin, ours was internal with a big comfortable bed otherwise the cabin was small and lacked storage, one small wardrobe with 8 coat hangers , the shower was good plenty of hot water. Dining, Poor quality food mainly cold, plenty of Queuing. Entertainment, Second rate. Shore Excursions,poor and a total rip off. Service, our cabin steward was excellent (Berco), some of the bar staff were very good. Read Less
Sail Date March 2019

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