8 Trier Viking River Viking Hild Cruise Reviews

We chose this cruise primarily for itinerary as we wanted to start in Paris. We did a pre-extension on our own in Paris in order to see the beaches of Normandy, where my father in law spent the week after D-Day. We also did a Viking ... Read More
We chose this cruise primarily for itinerary as we wanted to start in Paris. We did a pre-extension on our own in Paris in order to see the beaches of Normandy, where my father in law spent the week after D-Day. We also did a Viking post-excursion 4 day trip in Switzerland. Embarkation, disembarkation, and all transfers were run exceptionally smoothly. Viking has a well oiled machine. Food sensitivities were excellently handled by the Maître D and dining staff throughout the cruise (was able to pre-order lunch and dinner at breakfast). Staff were very attentive at most times. Viking is much hyped on much social media so perhaps our expectations were heightened but we found the food to be nice but not exceptional. Dinner took 2 hours as expected however there would be 10-15 minute gaps between removal of first course dishes and arrival of 2nd course. Rooms were well kept. The included excursions were generally well run. Cochem and cruising the Rhine Gorge were the highlights for me. It was a first river cruise - I loved it, the quiet lap of water, the lack of swells, the novelty of locks. My husband, however, didn't feel there was enough of interest in the small port towns. Totally personal preference. Post-cruise trip to the Alps was delightful - despite rain and fog on our two attempts at the high Alps. Overall impression: well run ship and line; typical cruise industry food, eager to please staff, slow pace of service for dinner in dining room, able to handle special requests well. Read Less
Sail Date August 2019
We had always wanted to see the Swiss Alps and parts of France and Germany. Paris was wonderful to explore and set us all up for an exciting time abroad. Our trip from Dallas to Toronto to Paris went smoothly. The air bookings were ... Read More
We had always wanted to see the Swiss Alps and parts of France and Germany. Paris was wonderful to explore and set us all up for an exciting time abroad. Our trip from Dallas to Toronto to Paris went smoothly. The air bookings were fine, however, the end of our trip was not up to Viking standards, and I will touch upon that at the end. The arrangements were impeccable as was the communication around all the trip itself. We appreciated the very professional, informative all-inclusive cruise documents which included the "Before You Go" introduction at the beginning of the brochure. That whole brochure was fantastic. Not only was it informative, but it was a wonderful way to get us excited about going! Dining was simply a wonderful experience. The food was fabulous, the wines were delightful. We just cannot say enough about the exceptional dining experience. The ship itself was very, very clean and well-maintained. The upper deck gave us a lovely view of the Mosel and Rhine, however, the chairs were often taken under the canopy and we did not want to sit in the direct sun when temperatures were in the 90's! The tours were wonderful. Our guides were great and we loved their expertise and personal interjections of facts. The morning tours were great before the very high heat took over! Coming back to the ship was like coming home again. The staff was so friendly and we were greeted with a wet towel or a cool drink. Such a nice and unexpected touch! The other guests on-board were having a good time, as we were. A big plus was the wine with lunch and dinner. We appreciated that being included in the price rather than charging each time. The wines were excellent, too, by the way. We actually tried to find them in the states. We participated in many of the tours and each was wonderful - our favorites were Palace of Versailles, Notre Dame the lake excursions, the cog wheel train up the alps and the lake shore excursions. Our trip was lovely except for the END at the Renaissance Hotel in Switzerland. We left our bags outside our hotel room, as requested and they were loaded onto the coach to take us to the airport. The only time the carry on was out of my sight was from the hotel hallway to the coach. Unfortunately, when I opened up my carry on at home, my corporate computer shoulder bag (back with silver buckles) was missing out of the top of my blue carry-on. I was disappointed that this had happened. I did write to Viking but never heard a word back from Viking. There was no computer in the bag, only some inexpensive jewelry, about 50 euro, incidentals and some work documents. As I noted, I did report this to Viking directly on an e-mail but I did not ever receive a reply from anyone, which seemed unusual. Also, the Renaissance hotel was not up to Viking standards. We had one towel for the two of us and had requested a towel from our hotel room that first evening. We ended up sharing a towel and never had a facecloth. No one ever came up with a new towels. The towel hanging in the bathroom was also dirty looking. We just think Viking should be aware of this since Viking had treated us so well and had such high standards of excellence in all that they did on the entire cruise - from quality brochures to fine dining, to intelligent guides and tours, to spot-on travel arrangements. Additionally, and unfortunately, the flight out of Switzerland was delayed which in turn made us miss our connecting flight in the States. We ended up sitting in Newark, NJ for over seven hours trying to get a flight out of New Jersey to Dallas, Texas. That was very disappointing and we were very, very tired. Viking tours are wonderful and we would love, love, love to go on another one some day. Our only wish is that we had started years ago and could keep going back for more! Thank you for a most wonderful, celebratory, memorable, educational, very-organized delightful time with my dear husband of 45 years! Read Less
Sail Date July 2018
We thoroughly enjoyed the pre-cruise extension of 4 days in Paris. Then sailing along the Mosel river was beautiful with the many vineyards. This cruise also included the Rhine river which has more river traffic than the Mosel but also ... Read More
We thoroughly enjoyed the pre-cruise extension of 4 days in Paris. Then sailing along the Mosel river was beautiful with the many vineyards. This cruise also included the Rhine river which has more river traffic than the Mosel but also has the beautiful scenery of many castles. Unlike another Viking River Cruise that we had taken a couple years ago, this cruise was had a much older demographic of passengers (average age was 70+) and some had very limited mobility. There were several with severe health issues and I questioned why they would even attempt this type of trip. Because of this, we felt that the shore excursions were a little too slow paced for us (we are 60 and very active). Viking service and staff are top notch and the boat was only 1 year old so very, very nice. I would have liked to have more entertainment offered in the evenings after dinner. Overall very good cruise but will look for something more active for our next trip. Read Less
Sail Date May 2018
We wanted to visit Switzerland so we added the four day extension. Had great experiences and a great tour guide on four day extension in Switzerland. Liked sailing on Rhine and Moselle Rivers. Food was good; open air breakfast was ... Read More
We wanted to visit Switzerland so we added the four day extension. Had great experiences and a great tour guide on four day extension in Switzerland. Liked sailing on Rhine and Moselle Rivers. Food was good; open air breakfast was wonderful on ship and one of our favorite things about the cruise. Lunches and dinners were above average and very enjoyable. Cabaret show in Paris prior to actual river cruise was very entertaining. Room was excellent and we enjoyed the veranda. Ship was very very clean and well maintained. Staff was always helpful and courteous. Information provided about history and cultural was very informative and interesting. Wife managed to continue tour even after spraining ankle at Louve in Paris on first day of trip. Enjoyed the excursions in small towns but always need more time for shopping in each of the ports visited. We would definitely suggest this tour to out friends. This is a great way to meet interesting people. Read Less
Sail Date April 2018
Stories of an excellent trip with Viking are true. Paris to Zurich with pre-cruise in Paris and post-cruise in Geneva. Have not seen such personal care, tight scheduling, no issues with transportation, and every staff member, and tour ... Read More
Stories of an excellent trip with Viking are true. Paris to Zurich with pre-cruise in Paris and post-cruise in Geneva. Have not seen such personal care, tight scheduling, no issues with transportation, and every staff member, and tour guide and driver, were competent and friendly. Program Director Erna on the pre-cruise and cruise was outstanding. Program Director Annick on the post-cruise was also outstanding. They both took care of the group with patience and vast experience in the travel industry. Viking has gems in both of these gracious and helpful ladies. The Captain and crew did everything in a competent and friendly manner. Food was of high quality and the menu was quite varied. Had cabin 320 Veranda stateroom. Room steward Tyron did a superb job. Many table mates had the drink package, however we did not, and were still happy with the wine/beer included at meals, We did purchase a few drinks outside the meals and may make one rethink the drink package. Hotel accommodations, with the exception of the Zurich Renaissance (location and amenities), were very nice. The audiovox is an excellent item that we had on tours for the individual tour guides to keep in touch with their own group. The Viking Air Department was very helpful and another good value. This cruise was our second river cruise (first time 6 years ago on Peter Dielmann), and we will river cruise again. Read Less
Sail Date September 2017
Intimate cruise, all inclusive, no nickel-and-diming us. Excellent guides, great staff, plethora of ports of call. Sooooo much better than previous ocean cruises. We especially liked all of the UNESCO heritage sites and the wine tasting ... Read More
Intimate cruise, all inclusive, no nickel-and-diming us. Excellent guides, great staff, plethora of ports of call. Sooooo much better than previous ocean cruises. We especially liked all of the UNESCO heritage sites and the wine tasting opportunities. We met some amazing people, primarily because we got to see them in an intimate setting throughout the cruise. In fact, we’re cruising with people we met on this cruise again. They have become very good friends. The staff was amazing! They perform multiple duties because it is a very small ship compared to ocean cruisers. They were excellent at all their different jobs. From beginning to end we were pampered and taken care of. We lack for nothing, and didn’t have to purchase anything extra for this trip. It is a bit expensive, but it is worth the money. We still talk about this trip to our friends frequently. We signed up for one twice as long a year later. We are looking forward to cruising with biking again and again. Read Less
Sail Date September 2017
I chose this cruise so my husband would have a very nice introduction into Europe. So, I chose it for the ports and land tours. We arrived in Pairs and stayed at the Pullman Eiffel Tower and explored Paris (!) both day and night. We did ... Read More
I chose this cruise so my husband would have a very nice introduction into Europe. So, I chose it for the ports and land tours. We arrived in Pairs and stayed at the Pullman Eiffel Tower and explored Paris (!) both day and night. We did some on our own and also took the Highlights of Paris tour and then the Montmartre tour with the funniest and knowledgeable Janice. She was absolutely delightful, We then boarded a bus and traveled to Luxembourg and saw the American WWII Cemetery and then on to Trier Germany where we met with the Viking Hild. We cruised the Mozelle and Rhine Rivers by an expert captain and crew. Our Cruise Director Carla was ever so attentive to our stay and excursions. She was so kind and caring. The food was amazing. We also loved dancing to a wonderful Pianist Cezar. You would think we would be tired after sightseeing, but Cezar had us up dancing. Service and cleanliness impeccable. The people at the ports were delightful and our tour guides were so well educated to the area. I liked that you could do all the excursions or just be on your own. We so enjoyed Germany especially Mainz, Spyer and Cochem. We sailed to Strasbourg France - again amazing. Our final cruise stop was Bazel Switzerland. Amazing. We took the option tour of the Alps which was well worth it. We also cruised the lake in Zurich. Travel plans including plane travel, arrival,pick-up and disembarkation were so sooth. Again - Amazing. From the travel person assisting with the reservation on to the cruise and home. So personalized. I loved the volume of passengers. We made great friends and memories. I did not feel like a number. Amazing. My husband so loved Europe and Viking that we already are planning on our next trip soon! Read Less
Sail Date July 2017
It was on part of the river that we sailed our last Viking cruise but could not see anything--the castles on the Rhine--because it was pouring rain and very low on the water clouds/fog. And it was a chance to travel with friends and go on ... Read More
It was on part of the river that we sailed our last Viking cruise but could not see anything--the castles on the Rhine--because it was pouring rain and very low on the water clouds/fog. And it was a chance to travel with friends and go on the post-land extension. Cabin steward was great, serving crew was great, cruise director was cute and bubbly, manager was terrific. All in all, all the people were terrific. We were disappointed compared with last cruise: -Food was not of the same quality as we remembered -Last cruise the included wine was different each night and from the area in which we were sailing. This trip the red wine was mostly the same and from Australia and not up to the same quality. White wine was acceptable but loved the idea of drinking wine from the region in which we sail and it typically was not. -Very late in getting info (like a week before) on included excursions and yet we were to sign up ahead. And, you had to log on to find it....no e-notice that anything had been added. All was in place weeks, if not month ahead on last trip If we had wanted to hire our own guide there would not have been time to do so. -We did the post cruise land excursion which was terrific. But did not have a good description of what we would be doing day by day. In fact did not know until the night before what the routine would be, and since we did not get satisfactory information prior to the trip that would have been nice. -We were in Geneva on a Fri and Sat night. Our land guide did not know that the hotel restaurant was closed except for breakfast on the weekend. And had no clue that going into town on public transportation would take an hour rather than the "10 minutes or so" that she told us. No restaurant recommendations "just get off and wander around and there are lots of little places"--which did not open until about 9 I might add. So, we will probably sail once more time on Viking, but this trip was a let down in quality from our prior experience. Have they turned their primary attention to their new ocean branch? Read Less
Sail Date April 2017
Viking Hild Ratings
Category Editor Member
Cabins 3.5 4.7
Dining 4.5 4.6
Entertainment 3.5 4.2
Public Rooms 5.0 4.7
Fitness Recreation 1.0 3.8
Family N/A 3.8
Shore Excursion 4.0 4.4
Enrichment 3.5 4.3
Service 4.5 4.9
Value For Money 4.5 4.4

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