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7 Helpful Votes
Sail Date: April 2015
We won this cruise through the Daily Mail and not having been on a cruise before we did not know what to expect. Travelmarvel took care of everything including ensuring that my wife, who is disabled and walks using two crutches, was ... Read More
We won this cruise through the Daily Mail and not having been on a cruise before we did not know what to expect. Travelmarvel took care of everything including ensuring that my wife, who is disabled and walks using two crutches, was helped with assistance through Manchester airport, Frankfurt and return from Budapest to Munich, full marks to them for that. At Prague we were met by the company reps. who escorted us to the coach which took us on a 4 hour journey to Vilshofen where the ship was waiting. It should be noted here that the normal port of embarkation is Nuremburg but lock maintenance did not allow the ship to get any closer than Vilshofen. Luggage was placed in the cabins whilst everyone was welcomed on board by the crew. The cabin on the ship was about the same size as a Travelodge hotel room with a very comfortable king size bed. Meal times were 'civilised' and the food was first class. A whole list of excursions were offered, some free and a few to be charged. The tours also catered for the disabled by ensuring that the group toured on an almost level route, nice touch. Evening entertainment was sourced via the area that we berthed each night. The ship travelled daytimes only when we were going through a picturesque part of the Danube which made the week more interesting. The crew were fantastic and looked after us all with professionalism and friendliness. The disembarkation went smoothly. Overall the whole experience was rated as totally organised without being obvious, totally relaxed with good food and comfortable surroundings. Read Less
3 Helpful Votes
Sail Date: April 2015
We would normally have embarked at Nurnberg but due to lock maintenance the ship was berthed at Vilsofen. A coach met us at Prague airport for a four hour plus journey to the ship. We found the cabins to be large enough, clean with ... Read More
We would normally have embarked at Nurnberg but due to lock maintenance the ship was berthed at Vilsofen. A coach met us at Prague airport for a four hour plus journey to the ship. We found the cabins to be large enough, clean with enough storage space. The whole ship was beautifully clean and well maintained. The service from all the crew whatever department they worked in was more than needed to be creating an atmosphere of 'family' rather than passengers and crew!? Plenty of excursions at the different ports we stopped at, some you pay for others included in the price, if anything, we found there was not enough free time to wander around. Needless to say the food was plentiful and excellent. Evening entertainment was fine with sing-alongs etc. but by it's sheer nature the ship is unable to put on lavish shows etc. Disembarkation again was carried out efficiently with transport laid on to the airport. Overall for my wife and I this holiday was totally successful with friendly crew, beautifully cooked food and a trip that we would certainly do again on a different route and hopefully with Travelmarvel! Read Less
Travelmarvel Sapphire Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 4.0 3.6
Entertainment 3.0 3.0
Public Rooms 3.0 3.6
Fitness Recreation 1.0 3.1
Family N/A 3.1
Shore Excursion 5.0 4.0
Enrichment 3.0 3.3
Service 5.0 4.1
Value For Money 5.0 3.6

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