This is our first HAL Cruise, and I’m sold. My wife and I have been on just about every cruise line, but finally we have found our niche. Holland offers everything I want. The ship is spotless, the crew most hospitable and professional. The services on the ship from dining to cabin service top notch. For those who are concerned, there are multiple closets and under-bed drawers that are very large. ...
We needed a transatlantic ride to the Greek Islands, where we disembarked.
Cabin care was excellent. The steward worked 24/7, which indicates low staffing.
Fixed time dining service was excellent. The wait staff were in rapid motion all evening, again low staffing.
Breakfast and lunch in the dining room was quite poor. The staff seemed to have little knowledge of American and British ...
We have sailed on Celebrity several times, and this was our third TransAtlantic cruise. We selected this particular ship and sailing for the ports of call. We have wanted to see different parts of the British Isles, and wanted to finish the cruise in the U.K. so we could stay in London for the Coronation.
BOTTOM LINE: If you want to skip to the high-level overview, this was an EXCELLENT cruise. ...
Ncl’s dawn is a logistical nightmare with basic cruise processes. The one tendering port process ran an average of 2 hours late and we were unable to go into dublin after our tour as a result of ncl’s incompetence. Ncl knows how many passengers fit into a tender, how many guests are onboard, how many guests are on ncl tours, and what time they are scheduled to depart. Using only 3 tenders that ...
We chose this ship because of the ports and the fact that we have sailed on the Norwegian Jewel many times and it was absolutely wonderful. We assumed that this would be of the same quality. We are so wrong.
We were told by the embarkation agent that our priority boarding was not available and we had to get into the long slow line to get on. So much for Platinum Level of loyalty. After more ...
Talk about waits. We waited hours to get a bus from Newark to the port to board ship. Nobody knew what they were doing and when more buses were coming. First night never notified of time change. Stood in a line for 3 hours to hand in my duty papers before we got to the UK. Four days straight at sea with nothing to do due to icebergs. Late for excursions because two tenders broken down for ...
We had booked the TA from New York to Civitavecchia for both 2020 and 2021. Of course, COVID interrupted those plans, so we were finally able to cruise in 2023. The crew, entertainment and food all delivered as did the itinerary. However, the design of the ship left a lot to be desired. While the Boardwalk and Dining Venues were terrific, the Atrium was overused every day for live music, games ...
Embarkation: Staff in NYC were friendly and efficient. We were in our room on the ship at 11AM (although the ship had been empty for 3 days).
Getting off: No information available on transport to city, to train station or to airport--unless booked through Norwegian. There is a “SitBus” that runs from terminal to Rome, but we couldn’t find out where to find it. There is a Port to train ...
I didn't choose this cruise. I went because of a cancellation. While most had booked 2 years earlier, I booked 4 months prior to sail. There wasn't any time to research and if I had, I would have declined.
From the beginning it was chaotic at best. When I say nobody knows what they are doing, they really don't. We had to spend 4 days at sea because of icebergs. Yes, our safety was important but ...
Im just writing this to confirm everything said by terminallyconfused01.
My biggest complaints were.
1.Swimming pool was not heated for 12 of the 14 days of the cruise. When it was finally heated on day 12 it was very pleasant for swimming in.
2. 2 of the 4 main hot tubs around the pool were colder than the other two. All seemed very cold during the atlantic crossing but this may have ...