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Toronto to the USA Cruise Reviews

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1-5 of 5 Toronto to the USA Cruise Reviews


What a difference a couple of months makes!

Review for Pearl Mist to U.S.A.

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scandihoovian
10+ Cruises • Age 70s

When we booked our Pearl Seas cruise in March of 2022 the latest reviews were dated before the pandemic and, while they were mixed, there were several 5* ratings so we thought we’d give it a try. I checked back before our August sailing date and found nothing but negative comments. So, we prepared ourselves to be disappointed. Fortunately, our reality was very different. We were pleased that ...
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Sail Date: August 2022


Disappointed

Review for Ocean Voyager to U.S.A.

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KCFlyer
10+ Cruises • Age 70s

We had a wonderful cruise this spring on the Empress in Washington and Oregon, and were excited to rejoin American Queen in Toronto. Unfortunately, the Toronto to Chicago cruise disappointed us in so many ways. The pre-cruise hotel check-in was chaos. There was only one person there who seemed to know what was required, and he turned away many people who had not brought the proper documents ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi KCFlyer! Thank you for taking the time to leave a review. We are disappointed to hear that you did not have a great experience. We will pass along your comments to the crew....

Sail Date: July 2022


Poor website

Review for Ocean Voyager to U.S.A.

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Smitty3993
10+ Cruises • Age 80s

Our first problem was after we signed up, we could no longer see the itinerary online. I was told to look at a different date and use that itinerary. After we filled in the online information form and submitted it we could no longer see what we submitted. We were sent a thank you e-mail and told that they would notify us if they needed any more information. About two weeks before sailing I called ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi Smitty3993! Thank you for taking the time to leave us a review. We are disappointed to hear that you did not have a great pre-cruise experience and did not like other aspects of the...

Sail Date: July 2022


Expensive But Not a "Luxury" Cruise

Review for Pearl Mist to U.S.A.

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babyboomer46
10+ Cruises • Age 70s

We chose Pearl Seas because its Great Lakes Itinerary had more Canadian ports than other cruise lines. We sailed 11 nights from Toronto to Milwaukee. But buyer beware! The cabins do not at all look like the photos in their online brochure. Carpets and furnishings were faded and worn and very dated in style. The first night on board, our room heating system didn't work. Drawers were so ...
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Sail Date: May 2022


Not worth the Money, would never go again

Review for Ocean Victory to U.S.A.

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Jim12345
6-10 Cruises • Age 60s

Hmmm, hard to know where to begin. Embarkation was 2 hours late, we were told a mishap on the locks leading into Lake Ontario caused the ship to be delayed. Okay, I'll buy that one. The ship was 2 hours late going through the Welland Canal, and then another half hour delayed due to a medical issue with an elderly passenger. The Captain insisted on leaving Port Colborne on time, even though ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi Jim12345! Thank you for taking the time to leave us a review. We are disappointed to hear about embarkation, delays, the excursions, the situation with the entertainer, and the bus ride to...

Sail Date: May 2022


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