2 Holland America Volendam Cruise Reviews for Repositioning Cruises to Asia from Tokyo (Yokohama)

Japan, 6 sea days and Alaska : a great intinerary for us . Ship is in very good condition, no complaints. I read somewhere on the CC forum about the not yet upgraded bathrooms in some cabins on the Dolphin deck. We had a cabin with a ... Read More
Japan, 6 sea days and Alaska : a great intinerary for us . Ship is in very good condition, no complaints. I read somewhere on the CC forum about the not yet upgraded bathrooms in some cabins on the Dolphin deck. We had a cabin with a non upgraded bathroom. It was nothing like the post on the froum which described it at as 70's motel room style. Maybe a bit outdated ,but clean and in perfect working order, so why complain about it ? The whole ships looks good, painted, clean carpets etc. Too bad there is no librarian anymore, the place used to be in a better shape with books and games returnted to the right shelves, it was a bit messy now. Food in MDR as well as Lido was varied and good. Service still same HAL style that we like, I heard some complaints about the speedm, but we don't mind not having the main course right after the appetizer. In general a dinner took about an hour, so pretty normal. Entertainment was surprisingly good and varied: a great band called Savannah Jack, a capella singers The Alleycats , a comedian and a ventriloquist were outstanding ! Best so far on the 10 th HAL cruise. Read Less
Sail Date April 2017
The itinery was good. Nice places but HAL is not confidence with the custom procedures of the harbours esp. not Shanghai! I lost 10 hrs of my 14 day cruise; waiting or custom procedures which were organised well by local authorities but ... Read More
The itinery was good. Nice places but HAL is not confidence with the custom procedures of the harbours esp. not Shanghai! I lost 10 hrs of my 14 day cruise; waiting or custom procedures which were organised well by local authorities but HAL staff couldnt handle his clients at a decent way. The was the worst cruise I ever had. A Boat with non communication. nor intern nor with clients. And this was due to a non communucatie captain vd Hoeven! We never heard him. For getting custom numbers" passangers had to fight with each other because of non organisation/capability of staff The cabin boys where fantastic as allways like all restaurant employees. The management didn't communicate with each other nor to their clients. 14 days brown sink water. Every morning wake up by sink workers (the reason of the brown water) and a spray on my cabin window. Planning? Below level and poor entertainment / shows; old fitnes'; Pinnacle restaurant again same menu and not that quality ecpected Shore excursions not used because of price/too big groups/ bad old fashioned iinnery Read Less
Sail Date March 2017
Volendam Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 4.0 4.0
Entertainment 3.5 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.5
Service 5.0 4.2
Value For Money 4.0 3.8
Rates 4.0 3.9

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