13 Tokyo (Yokohama) Viking Ocean Viking Orion Cruise Reviews

This was our third cruise with Viking ocean. We chose this trip for the itinerary. We had never been to Asia and liked the ports in both Asia and Alaska. Crossing the Int’l Dateline added to the attraction. We were in the Orion in ... Read More
This was our third cruise with Viking ocean. We chose this trip for the itinerary. We had never been to Asia and liked the ports in both Asia and Alaska. Crossing the Int’l Dateline added to the attraction. We were in the Orion in Jan-Feb visiting New Zealand, Tasmania and Australia. This crew was better trained and worked well together. We were pleased with most aspects of the ship. A few little things need work, but nothing major. You know what you get with Viking-it is an older crowd but activities/entertainment were sufficient for us. While some of the entertainment was the same, they did a good job at adding new entertainers. As Viking enters new parts of the world they are learning their way with shore excursions and local customs. Shore excursions were well managed. They do a good job at calling people at the right time and keep waiting times to a minimum. Checkin staff did a great job. Local guides were good. A sufficient level of activities were offered. EMBARKATION a breeze. You can arrive well before your checkin time. You are greeted with a glass of champagne and invited to use the open restaurants. Your luggage will be in your room by your assigned checkin time. DISEMBARKATION-we had a curve thrown as we could not stay in port because of too many ships in Vancouver. Luggage was offloaded in the middle of the night. We didn’t hear a thing. We disembarked via tender according to flight times. Full breakfast services available. You had to be out of your stateroom by 10am. Tenders left according to schedule with staff assisting everyone. Our luggage was waiting at our terminal at the airport. One of the most efficient operations we have experienced. CABINS Deck 3. Be careful of location. Torshavn noise is audible almost every night. Not late into the night, but it may bother some. A very convenient deck. DINING-Dining room and World Cafe offered a varied selection. Soups could use some improvement. Replenishment of eating utensils/napkins was too slow. Chef’s table-staff could use better training. One visit we had two wine pairings and no food. The French menu was too rich; not a good balance between first and main courses. Manfredi’s was very good, but don’t try to have pasta as a separate course-throws them off! SERVICE in general was excellent. Lounges and bar waiters were great. Most were very personable-not long before they know your name and cabin #! Room steward was wonderful-Edwin. SHIP-beautifully appointed. Always spotless. This ship has a dome. I don’t think this is a feature that will be included in the rest of the fleet. Makes the 8th floor area very hot. Eliminates a nice viewing/drinking area. Don’t know if that is the reason why the 7th floor area of the Explorers lounge tends to be cold. The skins on the sofas are starting to shed. Most people rolled them back to protect their clothing! PORTS/excursions. Viking’s first visits to ports can present problems. Most of our excursions were organized. In cases where we took local shuttles the scheduled were mixed. We ended up seeing what we wanted to see. ACTIVITIES-a little more variety on sea days would have been good as this was a long cruise. Lectures varied and sufficient. Like the ability to view the port talk in your cabin on the following day. Very good selection of shows/movies on the in-room system. Free internet a great feature-reception was generally good. Suggestions-have hot water in the World Cafe for hand-washing. There were some illness problems. The internet system in the room for onboard account, reservations, etc needs immediate help. The ship can not control or correct any errors. The dining for Chef’s Table had the wrong info for almost 8 days. The general website also had errors for our trip. The map wasn’t corrected until a few days before we sailed. On board future booking-a great offer that we used. However, you need to book a specific cruise that you know you won’t be using. Mucks up the booking system for other Viking customers and the whole reservation system. Viking needs to keep its attention to detail at a high level as they release the rest of the fleet! We will sail with them again! Read Less
Sail Date May 2019
The itinerary matched exactly the route (North Pacific) we desired especially Tokyo embarkation and Vancouver disembarkation ports. We had sailed on many Viking River cruises and we were confident that Viking Ocean would not disappoint. ... Read More
The itinerary matched exactly the route (North Pacific) we desired especially Tokyo embarkation and Vancouver disembarkation ports. We had sailed on many Viking River cruises and we were confident that Viking Ocean would not disappoint. We were not disappointed! The ships are beautiful, well appointed and with only 900 passengers they are a proper size for us. We love children but it was very nice and relaxing to have ALL passengers in the adult category. The mix of passengers were well traveled and so very nice to share dinners with strangers whom became friends before the evening was finished, The lectures were enjoyable and educational. Some of the best lecture programs on any cruise line we have been on. The entertainment was simple and extremely professional. The singing/dance performers were only 4 but gave us a better performance than big over the top huge groups on other luxury cruise lines. No photo taking....no casinos, no bingo, great lounge areas for relaxing are all pluses. A retractable roof over the pool and outdoor entertainment area is surely a plus. We were very pleased with all the food and eating venues on the Viking Orion but believe all Regent ships and on some Oceania ships the overall food is a small touch better. Since the completion of our first Viking Ocean cruise we have voted our approval by booking our next 2 Viking ocean cruises namely in January 2020 to the Caribbean and another cruise in May 2021 "Into the Midnight Sun". Read Less
Sail Date May 2019
What a wonderful experience!! This was our second Viking cruise on their luxurious 930 passenger max vessel. We are so proud to have been passengers aboard the Orion. The Viking Ocean cruise Team was outstanding in planning, ... Read More
What a wonderful experience!! This was our second Viking cruise on their luxurious 930 passenger max vessel. We are so proud to have been passengers aboard the Orion. The Viking Ocean cruise Team was outstanding in planning, execution, frequent pre-trip communication, airport transfer process, and the luxurious on board experience. Our cabin was a deluxe veranda style and very comfortable. Having been guests for cocktails in a friends cabin suite, we have recently booked our next cruise for a penthouse junior suite. The excursion selections were numerous and covered a nice variety of time and exertion. Our area helicopter tour at Valdez was excellent. The on board Viking Resident Historian lecture program was absolutely a “cannot miss” daily experience. Great subjects, content and presentations by Mr. William Simpson, resident historian and Howard Parkin, astronomer. The post lecture round tables were perfect for our more detail questions. The on-board planetarium was like being on a space flight to the cosmos. We even met for a midnight viewing experience of the International Space Station fly over and searched for Northern Lights viewing. Wow! Fitness center was excellent and equipment inventory was never a wait situation. Massage facilities and personnel were excellent. We enjoyed the wave pool facility. 4 PM tea was never missed. Our dining experiences in all restaurants was 5 star. Staff, selection, ambiance, and prompt service was outstanding. Manfredi’s (thanks to Ian and his staff), Chef’s Table, Restaurant were a great variety of cuisine. Evening entertainment was Hollywood quality and a great time. Overall the cleanliness and strict attention to sanitation was very important and they ship personnel did a discreet and outstanding performance. Thank you to Cesar, our Viking Tour advisor from beginning to end. The overall cruising experience provided by Viking Ocean Cruises was absolutely outstanding. Move this intinery up on your bucket list. You will never forget it. Read Less
Sail Date May 2019
We chose this cruise because it included a lot of the places we wanted to go. It started in Tokyo, and ended in Vancouver. All the ports were wonderful. But the ship is what it is all about. Viking have the same layout with all their ... Read More
We chose this cruise because it included a lot of the places we wanted to go. It started in Tokyo, and ended in Vancouver. All the ports were wonderful. But the ship is what it is all about. Viking have the same layout with all their ships so this was a second cruise with them and we felt instantly at home. Checkin is always quick and very friendly and happy. A glass of bubbles as soon as you step onto the ship. Up to the buffet for lunch, then to your balcony stateroom. Our stateroom was a Penthouse Verandah, about the second from the bottom in their categories. It was very big with heated bathroom floors and mirrors. Plenty of storage space, wardrobes, drawers etc. room for our cases under the bed. Plus included mini bar, refilled daily, alcohol was included in our category. A pod coffee machine. All the crew were exceptional, remembering and using our names every day. The food was second to none. The specialty restaurants are included at no extra cost. The entertainment was very good with a few international performers and their own performers. We were very well entertained throughout the whole cruise. The best part is, there are no kids, no casino, and no pesky photographers taking your pic with every move you make. A free shore tour in every Port. Plus the thermal spa is complimentary, with its big thermal pool, saunas, ice bucket, snow grotto. Complimentary laundrette on all decks. Washer, dryer, laundry detergent, irons and ironing boards. Viking are very classy ships. We have been spoilt for any other cruise line. We have tried several others. But it will be Viking for us from now on. I can't say a bad word about Viking. Read Less
Sail Date May 2019
Chose this cruise because we wanted to visit Japan, Eastern Russia and the Behring Sea. The ship was second to none, and I've sailed on many ocean cruises: 4 times on Princess (reasonably good for the money, but certainly not ... Read More
Chose this cruise because we wanted to visit Japan, Eastern Russia and the Behring Sea. The ship was second to none, and I've sailed on many ocean cruises: 4 times on Princess (reasonably good for the money, but certainly not great), 1 time on Celebrity (very good cruise line!), 1 time on Orient (now out of business - and with good reason), and 3 times on Oceania (also a very good cruise line -- but with several negatives which makes me wonder if I'll ever sail with Oceania again). But the best, by far, was Viking's Ocean ship - the Orion. Here's why: OLDER TRAVELERS. I'm a senior citizen (age 67 at the time) and this ship was great for older folks -- which is not to say that it's not also great for folks from about 35 years and older. But no children are permitted, so there was no crying children to cope with. My wife and I interacted with many others on this cruise and everyone was pleasant or nicer. I can't, of course, control who can sail on this cruise line, and one small group bothered me. I overheard them in the buffet restaurant complaining about a long delay to sail away from an Alaskan port -- and they were correct; it was a long delay. But they unanimously and loudly decided it was those "lazy union workers" at the port who were responsible even though there was no way for them to know. I've never been a union worker but to accuse anyone of something without evidence is just ignorant. I guess it takes all types to make a passenger list. SHIP. The ship is very well laid out. I love libraries on ships and on Viking there were little libraries all over the ship -- all with comfortable chairs and loungers, and friendly, attentive, unobtrusive drink service. Besides great libraries the décor was expensive but very tasteful. So many interesting pieces of art all over the ship, and great photos too. The interior of the ship was done in very warm, cozy colors. The gym was fantastic with just about any kind of machine you can want -- European style. I loved the fact that there was NEVER a line at the elevators! The stairs are right there, but if you want the ride, the elevators are fast and readily available -- even at meal time. FOOD. This is always of interest to travelers. I found that the food in the main dining room ranged from superb to rotten. Of course if you don't like your menu choice you can always get something else from that menu -- so you always have something at least "pretty good" to eat if not superb. The specialty restaurants were superb every time we went, and they don't cost extra to get in. But you do need reservations and at least BEORE the cruise you are limited in the number of reservations you can make in those specialty restaurants. After you're on the trip you can get extra reservations if available at the time you want. Another thing I liked about Viking Ocean cruises is the fact that in the restaurants (but not the buffet) if you're an anti-social sort (like me) you can always get a table for just you and your traveling companion. You can always opt to dine as part of a larger group, and if you want to dine with specific friends, that's always possible (if your friends like you enough). One other thing about the main dining room: it is NOT one large room; it is divided into five (or was it seven?) separate seating areas, so you never felt like you are eating in an airplane hangar or, ugh, a barn. The main dining rooms always felt cozy and service was great. CABIN: This was our first cruise with Viking, so I can't say much about the other cabins on the ship, but ours was enormous. Wasn't quite big enough for a full basketball game with referees and such, but very spacious and well-appointed. Of course the cabin steward and helper were so very pleasant, respectful (he wouldn't call me by my first name even though I insisted) and efficient. However, since my wife and I were in a large suite it was strange (after cruising on Oceania) that there was no "butler" service. I'm not a butler-type guy; I'm sweet and gentle and never demanding. But butler service on Oceania was so wonderful, and I missed it on Viking -- especially in our pricey cabin suite. But the cabin steward and his helper were great, and when we had laundry to do -- it always came back within 24 hours even though the schedule said it would take 48 hours. Go figure. POOL. I never went in the pool, but I loved the fact that the pool had a retractable roof so that when it was closed it was comfortable for swimming even in cold climates. As always on this ship, a library was right nearby and I did sit at poolside very content to read in peace and quiet. (Yes, fellow travelers did use the pool in every climate we visited.) ENTERTAINMENT. I can't say enough about the entertainment! I tend to choose lectures and science-oriented movies and there were 3 (count 'em, THREE) auditoriums (auditoria?). One very large one and there were always seats available for whatever was going on there, and two smaller ones for movies and lectures. Again, never a problem getting seats in these smaller places. The two smaller ones were closed off from the very large auditorium by a moveable wall - so during very popular entertainment presentations the seats in the small auditoriums became part of the already-large largest auditorium. FUTURE CRUISES. There is a "future cruises" office available (on a rather limited time schedule, unfortunately), and the discounts for those wanting to book future Viking cruises (both Ocean and River, I think) while on a current cruise are great! My wife and I were so impressed with Viking Ocean cruises that we booked another cruise at this "future cruises" office. The fellow who worked there could have been a little better informed on certain matters, but he was knowledgeable enough. Maybe he was filling-in for somebody else. But, as I said, his schedule in that office was very limited and you really needed to make a reservation in advance. Read Less
Sail Date May 2019
We chose this cruise because we had never been to Japan. We would have appreciated more lectures and information in depth about the places we visited. The excursions were satisfactory, but they were very crowded with 30 plus people on the ... Read More
We chose this cruise because we had never been to Japan. We would have appreciated more lectures and information in depth about the places we visited. The excursions were satisfactory, but they were very crowded with 30 plus people on the bus and some of the guides were difficult to understand. Some of the excursions were quite expensive and the included excursions tended to be good except that they were crowded. One guest lecturer was excellent, and one rather repeated the first lecturer. I would have appreciated more lectures. The entertainment was good in most cases, except for one vocalist. Our stateroom was lovely, and very comfortable. Our room attendant was excellent. The wine offered was of very low quality. The pool and spa area were terrific, as was the fitness center. Manfredi's was a very good choice for dining. The laundry service was excellent and very appreciated. I would not recommend going to Japan in September, as it was very humid and hot. Read Less
Sail Date September 2019
This was my third trip with Viking, and my first Ocean cruise. I loved everything! The shore excursions were great, well-organized, a variety of lengths and sites, friendly, knowledgeable and fun tour guides. The ship was beautiful and ... Read More
This was my third trip with Viking, and my first Ocean cruise. I loved everything! The shore excursions were great, well-organized, a variety of lengths and sites, friendly, knowledgeable and fun tour guides. The ship was beautiful and meticulously cared for. The LivNordic Spa was our favorite place on board to relax. The ship offered a wide range of dining options from the World Café (buffet) up to elegant Chef's Table and Manfredi's Italian Restaurant. One day while at sea, I registered for a cooking class and had a great time, assisting in preparation of a 3 course Italian meal, which we then shared as our small group lunch. The staff was very professional and caring and made the effort to learn our names and treat as very personally as their own guests. This trip was my gift to my 23-year old daughter for her college graduation, and even though she was one of the very few young people on board, she loved everything about the trip. Read Less
Sail Date September 2019
Having been on several river cruises with Viking which we love doing, we thought we’d book an Ocean cruise with Viking for our ruby wedding anniversaries. . We were a bit frustrated before going on the cruise owing to the system in place ... Read More
Having been on several river cruises with Viking which we love doing, we thought we’d book an Ocean cruise with Viking for our ruby wedding anniversaries. . We were a bit frustrated before going on the cruise owing to the system in place for booking trips. Seemed to be class driven. I.e. the more you paid the better the choice. We couldn’t book a morning trip on all the included trips and some of the paid trips. In fact some of the trips we had booked paid or otherwise were changed by the time we got on board. We had to faff about getting them organised to suit. Wasn’t too much of a problem but we felt the poor girl on guest services must have dreaded seeing us coming towards her. The excursions were good but the qv’s were a disaster. The guides were knowledgeable and fun on the coach but unless you were on their shoulders you couldn’t hear anything, too much static. The excursions were extremely busy too. Had a wonderful cruise on board the Orion. Great cabin, crew, and entertainment. Captain made a good choice by sailing to our second port of call to miss the typhoon that hit Tokyo. All the ports of call were superb but must say Taipei and Hong Kong were favourites. The food was good too but I felt this was the only thing that let you down. The temperature for me was warm as opposed to being hot. Some of the dishes in the world buffet for example the main roast of the day was served very rare. Not good. Some of the meals in the pool area were cooked to order but it was so hot in there that the “sides” were sitting out in all that heat so not too appetising at all. I had a chicken tikka and it was literally skin and bones. Yuk. Don’t get me wrong the chefs would cook you anything asked for which was great and hot but the sides were cool. The seafood dishes and sushi were all fantastic, they were served cold just as they should’ve. The restaurant was disappointing too it was cold in some of the areas and the food was served lukewarm at breakfast and dinner. Service was good at breakfast but a lot slower at dinner. We asked for a Sauvignon Blanc only to be told there wasn’t any so had a different wine which was nice too as is all the wines on offer but disappointed with not getting what we asked for especially when we got it later on in the bar. Enjoyed movies under the stars. The waiter guys up in explorers lounge were fabulous. Robin the whale and dolphin man was lovely. Even though we didn’t see too many whales or dolphins. The doctor was a fun chap. Something else!! This was a special cruise for our ruby wedding anniversaries and overall we did enjoy ourselves but would have to think again before booking a Viking ocean cruise. I don’t feel the experience we’ve had on the river boats have carried well on to the Ocean cruise ships. We maybe expected too much. Read Less
Sail Date September 2019
We had one of the best cabin attendants ever on Viking cruises. Lectures were not as good as previous cruises. Limited activities during sea days. Ongoing ship information by the captain very good considering typhoon in area. Embark ... Read More
We had one of the best cabin attendants ever on Viking cruises. Lectures were not as good as previous cruises. Limited activities during sea days. Ongoing ship information by the captain very good considering typhoon in area. Embark and disembark very organized and quick. Music by individual piano, violin, and guitar very enjoyable late day and evening. Selected night entertainers very good. . . . .don't need the large group stage shows. Excursions guides very good, well organized leaving and return on time. Site visits excellent and informative even with limited time frame. Would like to have more time in Nagasaki. Speaker at the library was excellent even with interpreters assisting. Hong Kong excursion to Aberdeen was outstanding and a great guide for information provided, managing the group, time at each stop, and general fun to be with on bus. Departure to Hong Kong airport managed very well considering possible protestor problems Read Less
Sail Date September 2019
We normally cruise with Silversea, but with all the positive hype surrounding Viking Ocean and River cruising we decided it would be worth further investigation and financial commitment to cruise with this line. We joined this cruise ... Read More
We normally cruise with Silversea, but with all the positive hype surrounding Viking Ocean and River cruising we decided it would be worth further investigation and financial commitment to cruise with this line. We joined this cruise on Viking Orion in Tokyo Bay, Japan. Embarkation went fairly smoothly although there was a snaking embarkation line, which is something we are not used to. Furthermore, despite adding our credit card details prior to embarkation we were asked to produce the card. The staff then proceeded to try and add it to our shipboard account which was already populated with our credit card detail. So much for the statement in the ‘My Viking” Cruise app, ‘Registering your credit card details will save time at embarkation’ Clearly it doesn’t. We eventually made it to our stateroom, PV1 category, which to be fair was a pleasant enough environment, but we couldn’t help but compare to our previous Silversea staterooms, a No contest decision was made in favour of Silversea. Never the less we settled in, with the expectation that it would be a fabulous cruise. Let’s start with Food and drink. With the exception of one meal in a 14 day voyage it was the worst food we have ever encountered on any cruise line. (P&O ,Cunard, Silversea) There seems to be a problem in terms of variety in the World Cafe or main restaurant , but the most annoying trait was that no matter at what time you dined, breakfast, lunch, dinner, the food was NEVER hot. It was always luke warm, tasteless and totally uninteresting. In the World Cafe, it didn’t help that the plates were stored underneath the counter and not warmed prior to use, that together with the ships A/C ensured luke warm food, rapidly transitioning to cold, unless you were prepared to eat quickly and risk indigestion. We did discuss the issue with a staff member who said that he would raise it with management. No management came forward although the staff member concerned asked every time we saw him ‘is everything okay today?’ I agree with another subscribers post who describes the meals as fit for ‘homes-for-the-aged’, however, it is only fit if you want to upset the residence! Whilst cruising though the ports in Japan and Taiwan, I was trying to find a way to sum up the ship, and the only thing I could say is Viking Orion has ‘No Heart’. There is absolutely no vibe/atmosphere to Viking Orion . This in my view has got be due to a number of restaurants and bars closing at at around 9pm. There is no central point to which guest naturally gravitate towards. There is however 24hr room service available to all. As part of our pre-cruise arrangements we booked a table for two at Manfredi’s 70 days before departure. We presented ourselves to the maitre d’ , at the appointed time/date only to be told that there was only a table for 6 available. It just so happened that there were another group of four waiting for their table. We all told him that it was unacceptable, he promptly told us that there had been an ‘ upsurge’ in guests presenting without a booking. So, from my perspective what’s the point in booking a stateroom with early restaurant and tour booking privileges only to be told there was no availability at the times previously booked. Our displeasure was clear, and he surprisingly found us a nice table for 2 by the window, and a table for 4 for the other guests, sorted.!! Then there was my birthday. Two days after boarding, my good lady had ordered a cake ( at no cost) at guest services, asking for it to be presented at the conclusion of the meal at Manfredi’s restaurant, some 10 days later. No cake appeared, we waited and waited and we could still be waiting now. Perhaps we should have asked you are thinking, it was a surprise says I. In any event on any other cruise line if guests have requested cakes etc they are usually delivered at the conclusion of the meal and then sent to the stateroom together with cutlery/plates/napkins , just in case the requesting guests were full from the meal. You guessed it, no cake or any enquiry from staff as to if we wanted it. Where there any positives coming out from this cruise? Yes, it taught us not to believe the hype from self proclaimed experts or cruise awards. The proof of the pudding is etc etc, except this pudding is rather an expensive disaster. The waiting staff did their best, but are clearly in need of refresher or new training as the service message isn’t getting home. At some of the bars, the bar staff had difficulty preparing the advertised cocktail Pina Colda,. In one instance, I have no idea what was presented but it wasn’t Pina Colada, and it also depended on which bar you went too. Some bars had neither the ingredients or equipment or as I strongly suspect the staff don’t possess the skill base to prepare it. To be fair, when this did occur the staff did offer to go to another bar to collect the drink. Our stateroom steward was however well trained and hard working, and provided excellent service, I have no complaints there. The included tours around the destination ports were well run and gave just a flavour of the ports visited. Viking Orion is a nicely deigned ship with tasteful furnishings, but the layout and restaurant/bar opening / closing timetables do not in my view facilitate social interactions. And just to add one more issue, as I am sure you, the reader will becoming bored of this post, but please stick with me as it serves as a warning to those who disembark on private arrangements and aren’t able bodied. We had decided months before we even set foot on the ship that we were going to disembark a day early when the ship docked in our favourite port Hong Kong. We had been there many times before and didn’t want to take advantage of any of the included excursions. We had always had a desire to stay at the Peninsula on our bucket list so decided to use the opportunity to stay just for one night. I wrote to Viking in London to advise of this fact, they told me that it wouldn’t be a problem and they would advise the ship in due course so that disembarkation matters could be dealt with appropriately. We also told the ships customer relations a week prior to disembarkation, again no problem. Unfortunately, I had hurt my back about 3 days prior to leaving the ship, so I was in no fit state to move/lift luggage, which included 6 cases, comprising of 2 large, 2 medium and 2 airline carry-on. The staff at guest services were aware of this issue. As Viking knew we were disembarking early, I mistakenly believed that the ships land agent would be arranging porterage....wrong again. The ships crew informed us that they were only allowed to take the cases as far as the ship side gang plank and we would have to do the rest! I am not going to labour the point here, but 4 able bodied staff watched as my good lady struggled with two cases off the ship; only for the help of passengers returning to the ship were we able to disembark with the remaining 4 cases with any dignity or further injury. It will be pretty obvious to you reader, that we will never cruise with Viking again, and will be sticking with Silversea, our next cruise being on Silver Moon in October 2020. I note that Viking Cruises, Community Team right to reply has been busy on a recent posting asking the contributor (Rileyprime) to speak to management during an ongoing cruise. The point here is that guests should not have to go to management complaining of fundamental housekeeping / food /drink requirements on a cruise. It’s managements job to know what’s going on, that’s one of their role requirements, not to mention that cruising is a service based industry and should be customer focused at all times. For the record, I rarely complain about anything, however this cruise has really pushed the wrong buttons. I am sure that there are a lot of positive comments surrounding Vikings service delivery, but you are only as good as your last goal, and from our perspective Viking Ocean has failed across so many areas of customer care. Shame on you Viking. Read Less
Sail Date September 2019
First of all, this idiot company planned an itinerary which would have brought us to a Korean port on a national Korean Holliday, something that should have been known well in advance. Then after paying for the voyage and the refund ... Read More
First of all, this idiot company planned an itinerary which would have brought us to a Korean port on a national Korean Holliday, something that should have been known well in advance. Then after paying for the voyage and the refund deadline passing, they tell the paid up passengers that the only Korean port is cancelled because it falls on a Korean National Holliday. How was this not known in advance? Why wait till everyone is paid up and then announce the itinerary change? Next, the food is the worst I’ve ever had at sea. Everything is unseasoned and cooked to death, ostensibly to please the many Australian/British passengers. The blandest food I have ever tasted - we’re talking “home-for-the-aged quality”. No herbs, no spice, no salt. It’s like they have a flavor extractor in the kitchen. Canned cat food would probably have more flavor. Deserts are hideous gelatin and cornstarch monstrosities - for example: we’re talking custard that is so rubbery you can take a spoonful, bang it facedown on a plate, and the custard bounces back without a dent — total over-gelatined rubber. Towels in the bathroom on this new ship are like sandpaper. How do you even find towels like that? The room is nicely appointed and modern. The staff seems nice enough, but are forgetful and disorganized. I would be asked 4 times by 4 different people if I’d like something to drink then watch all the tables seated after me get served while I’m ignored and have to get up ad go to the service area to get my own coke or water. Need silverware! Plan on getting that for yourself too. This happened multiple times during the first 5 days. I’ve got over a week to go with this terrible food and bad service. Worst cruise decision in 30 years of cruising. Carnival would have even been better. How did viking make the best cruise line list? Read Less
Sail Date September 2019
This cruise, "Far Eastern Horizens", was chosen as a logical extension of "North Pacific Passage", from Vancouver to Tokyo, where Viking kindly upgraded us to a forward Explorer Suite. Because we booked (a fully paid ... Read More
This cruise, "Far Eastern Horizens", was chosen as a logical extension of "North Pacific Passage", from Vancouver to Tokyo, where Viking kindly upgraded us to a forward Explorer Suite. Because we booked (a fully paid for Explorer Suite this time) some time after booking "North Pacific Passage", it was necessary to move to that Suite, being 3095, sitting aft starboard for this second cruise. The Orion staff, across all departments, is by far the most efficient, friendly and courteous team we have encountered in our thirteen cruises to date. We have sailed with Seabourn, Silversea, Oceania and Norwegian. "North Pacific Passage" was our first Viking cruise. Orion is a sleek, sophisticated vessel, enhanced by its generous and comfortable public spaces, and understated, soothing and elegant nordic decor. The entertainment was delightful: classical musicians, witty comedians and gifted vocalists. The enrichment lectures were articulately delivered, and although we did not get around to attending every single lecture, those we did were enjoyable and informative. Desk services staff were so helpful and attentive. The food, overall, was enjoyable, if not a little too salty, and some dishes were among the best we had tasted in their category. Unfortunately, Oceania deserves its reputation for the best cuisine at sea, and it is impossible not to compare Viking's fare with Oceania's cuisine. Many guests we chatted to on Orion had also experienced Oceania's offerings, and all, to a person, agreed that although there is nothing at all wrong with Viking's menus and plated servings, it falls well short of Oceania's standard. Having said all that, would we rebook Viking? Yes. Read Less
Sail Date September 2019
The overall experience with Viking Ocean Cruise was excellent. Having been on other ocean cruise lines, we appreciated the laid back but elegant atmosphere of Viking Orion. The service was also very good - everyone wanted to be as helpful ... Read More
The overall experience with Viking Ocean Cruise was excellent. Having been on other ocean cruise lines, we appreciated the laid back but elegant atmosphere of Viking Orion. The service was also very good - everyone wanted to be as helpful as possible. Things that could use a little improvement included the logistics of getting from the airport to the ship. There seemed to be a little more chaos then we experienced with our River Cruise transfers. In addition, it was unseasonably hot during the trip and we had some difficulty getting cold water sometimes in the World Cafe (one of the ice machines was broken) and in the pool area / Winter Garden finding someone to bring us water. That said, for the excursions, we were always provided with bottled water and encouraged to stay hydrated. Our cabin stewards we wonderful, as were all the bar and dining staff. We particularly enjoyed the food at the Chef's Table with the wine pairings. We indulged in the Silver Spirits package and were very happy with that. The excursion guides were all outstanding, providing comprehensive information on geography, history and culture. We did several of the included tours and thought they were quite good, especially Hong Kong. We were very impressed with our Viking Ocean cruise and would definitely use Viking again. Read Less
Sail Date September 2019
Viking Orion Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family N/A 4.4
Shore Excursion 4.0 3.8
Enrichment 5.0 4.3
Service 4.5 4.6
Value For Money 5.0 4.1

Find a Viking Orion Cruise

Easily compare prices from multiple sites with one click