6 Tokyo (Yokohama) to Asia Viking Ocean Viking Orion Cruise Reviews

We loved the Viking River Cruises so wanted to try the ocean cruise and also wanted to see China. For the most part we were very pleased. The cabin and service were excellent. The food was good but not excellent. Their waffles were ... Read More
We loved the Viking River Cruises so wanted to try the ocean cruise and also wanted to see China. For the most part we were very pleased. The cabin and service were excellent. The food was good but not excellent. Their waffles were inedible. We tried the chef's table two times - both times the food was too spicy. Since there was a limited menu choice, we opted to skip eating there. Embarkation was ok but could have been better. Because we all landed too early to get on the boat, they took us to a hotel conference room. That was fine, but they had limited food which disappeared before everyone had a chance to get some. The people coming in after us, had no food. Most of the shore excursions were good, but others were lacking. The walking tour of Hong Kong was a total waste of time. The magic show and cultural history was fantastic. We had Viking book our airfare. We were very unhappy with their service. On one flight they put us in the very last row. There were plenty of seats available so I could move us, but was not pleased that they put us in the worst seats on the plane. On the American flight to Hong Kong from L.A. we were packed in like sardines in the most uncomfortable seating arrangement ever. I was disappointed that Viking did not reach out to us before the cruise about the situation in Hong Kong. I know a lot of people cancelled their trip. I had expected some information from Viking about the situation and how it might effect our time and safety in Hong Kong. We took the extended tour to Beijing. We were disappointed that Viking had not warned us that it was week of China's celebration of their country's 70th anniversary. The crowds were so large. Not sure we would have booked the extension if we had known. Overall we were very pleased with our cruise, but we feel Viking could have done better in some areas. Read Less
Sail Date November 2019
We chose this cruise because we had never been to Japan. We would have appreciated more lectures and information in depth about the places we visited. The excursions were satisfactory, but they were very crowded with 30 plus people on the ... Read More
We chose this cruise because we had never been to Japan. We would have appreciated more lectures and information in depth about the places we visited. The excursions were satisfactory, but they were very crowded with 30 plus people on the bus and some of the guides were difficult to understand. Some of the excursions were quite expensive and the included excursions tended to be good except that they were crowded. One guest lecturer was excellent, and one rather repeated the first lecturer. I would have appreciated more lectures. The entertainment was good in most cases, except for one vocalist. Our stateroom was lovely, and very comfortable. Our room attendant was excellent. The wine offered was of very low quality. The pool and spa area were terrific, as was the fitness center. Manfredi's was a very good choice for dining. The laundry service was excellent and very appreciated. I would not recommend going to Japan in September, as it was very humid and hot. Read Less
Sail Date September 2019
Having been on several river cruises with Viking which we love doing, we thought we’d book an Ocean cruise with Viking for our ruby wedding anniversaries. . We were a bit frustrated before going on the cruise owing to the system in place ... Read More
Having been on several river cruises with Viking which we love doing, we thought we’d book an Ocean cruise with Viking for our ruby wedding anniversaries. . We were a bit frustrated before going on the cruise owing to the system in place for booking trips. Seemed to be class driven. I.e. the more you paid the better the choice. We couldn’t book a morning trip on all the included trips and some of the paid trips. In fact some of the trips we had booked paid or otherwise were changed by the time we got on board. We had to faff about getting them organised to suit. Wasn’t too much of a problem but we felt the poor girl on guest services must have dreaded seeing us coming towards her. The excursions were good but the qv’s were a disaster. The guides were knowledgeable and fun on the coach but unless you were on their shoulders you couldn’t hear anything, too much static. The excursions were extremely busy too. Had a wonderful cruise on board the Orion. Great cabin, crew, and entertainment. Captain made a good choice by sailing to our second port of call to miss the typhoon that hit Tokyo. All the ports of call were superb but must say Taipei and Hong Kong were favourites. The food was good too but I felt this was the only thing that let you down. The temperature for me was warm as opposed to being hot. Some of the dishes in the world buffet for example the main roast of the day was served very rare. Not good. Some of the meals in the pool area were cooked to order but it was so hot in there that the “sides” were sitting out in all that heat so not too appetising at all. I had a chicken tikka and it was literally skin and bones. Yuk. Don’t get me wrong the chefs would cook you anything asked for which was great and hot but the sides were cool. The seafood dishes and sushi were all fantastic, they were served cold just as they should’ve. The restaurant was disappointing too it was cold in some of the areas and the food was served lukewarm at breakfast and dinner. Service was good at breakfast but a lot slower at dinner. We asked for a Sauvignon Blanc only to be told there wasn’t any so had a different wine which was nice too as is all the wines on offer but disappointed with not getting what we asked for especially when we got it later on in the bar. Enjoyed movies under the stars. The waiter guys up in explorers lounge were fabulous. Robin the whale and dolphin man was lovely. Even though we didn’t see too many whales or dolphins. The doctor was a fun chap. Something else!! This was a special cruise for our ruby wedding anniversaries and overall we did enjoy ourselves but would have to think again before booking a Viking ocean cruise. I don’t feel the experience we’ve had on the river boats have carried well on to the Ocean cruise ships. We maybe expected too much. Read Less
Sail Date September 2019
We had one of the best cabin attendants ever on Viking cruises. Lectures were not as good as previous cruises. Limited activities during sea days. Ongoing ship information by the captain very good considering typhoon in area. Embark ... Read More
We had one of the best cabin attendants ever on Viking cruises. Lectures were not as good as previous cruises. Limited activities during sea days. Ongoing ship information by the captain very good considering typhoon in area. Embark and disembark very organized and quick. Music by individual piano, violin, and guitar very enjoyable late day and evening. Selected night entertainers very good. . . . .don't need the large group stage shows. Excursions guides very good, well organized leaving and return on time. Site visits excellent and informative even with limited time frame. Would like to have more time in Nagasaki. Speaker at the library was excellent even with interpreters assisting. Hong Kong excursion to Aberdeen was outstanding and a great guide for information provided, managing the group, time at each stop, and general fun to be with on bus. Departure to Hong Kong airport managed very well considering possible protestor problems Read Less
Sail Date September 2019
This cruise, "Far Eastern Horizens", was chosen as a logical extension of "North Pacific Passage", from Vancouver to Tokyo, where Viking kindly upgraded us to a forward Explorer Suite. Because we booked (a fully paid ... Read More
This cruise, "Far Eastern Horizens", was chosen as a logical extension of "North Pacific Passage", from Vancouver to Tokyo, where Viking kindly upgraded us to a forward Explorer Suite. Because we booked (a fully paid for Explorer Suite this time) some time after booking "North Pacific Passage", it was necessary to move to that Suite, being 3095, sitting aft starboard for this second cruise. The Orion staff, across all departments, is by far the most efficient, friendly and courteous team we have encountered in our thirteen cruises to date. We have sailed with Seabourn, Silversea, Oceania and Norwegian. "North Pacific Passage" was our first Viking cruise. Orion is a sleek, sophisticated vessel, enhanced by its generous and comfortable public spaces, and understated, soothing and elegant nordic decor. The entertainment was delightful: classical musicians, witty comedians and gifted vocalists. The enrichment lectures were articulately delivered, and although we did not get around to attending every single lecture, those we did were enjoyable and informative. Desk services staff were so helpful and attentive. The food, overall, was enjoyable, if not a little too salty, and some dishes were among the best we had tasted in their category. Unfortunately, Oceania deserves its reputation for the best cuisine at sea, and it is impossible not to compare Viking's fare with Oceania's cuisine. Many guests we chatted to on Orion had also experienced Oceania's offerings, and all, to a person, agreed that although there is nothing at all wrong with Viking's menus and plated servings, it falls well short of Oceania's standard. Having said all that, would we rebook Viking? Yes. Read Less
Sail Date September 2019
This was our 14th cruise with Viking (9 river, 5 ocean). So, obviously, we have been very happy with them. We have come to expect beautiful ships and helpful polite staff and this trip certainly lived up to our expectations in those ... Read More
This was our 14th cruise with Viking (9 river, 5 ocean). So, obviously, we have been very happy with them. We have come to expect beautiful ships and helpful polite staff and this trip certainly lived up to our expectations in those areas. Our cabin stewards and the waiters were hard working and cheerful. I love the sleek style of the ships. Our tour, "Far East Explorations" was actually 2 cruises. The first 2 weeks, "Far East Horizons" was an uneven experience. The second 2 weeks, "Far East Discovery" was much better. Full disclosure: We complained to Viking about 4 excursions after we returned home and they gave us shipboard credit for a future cruise equal to the cost of the tours. What could not be remedied, though, is the precious time that we wasted on these tours when we could have spent our time seeing other sights. From the start, the first part of the trip felt poorly organized. As someone else noted, they scheduled a stop in Korea on a national holiday. Of course, eventually they realized this and notified us of a change in the itinerary, but wouldn't you think they would know about this before they set up the cruise? They also notified us before the cruise that an excursion we had selected had been cancelled "for operational reasons" and that the order of 2 ports was being switched. The "Ultimate Hiroshima" tour took us to Miyajima to see the floating tori gate. It is being renovated and is covered up. This started in June and will likely continue for 2 years. I see in Viking's listings that they are still offering this excursion. (See photo) Be aware that you cannot see the gate. On the "Shimabara and Mt. Unzen" tour, we were driven about 2 hours from Nagasaki. The description we were given mentioned things we did not see at all, such as "beautiful carp streams and traditional teahouses." But the worst part was the hot springs. The description said "You can enjoy a dip at the nearest ryokan," but when the excursion director saw us heading to the outing with towels, he said there would be no time for that. The hot springs were mostly empty. What was visible was pipes carrying the hot water to nearby hotels and spas. (See photos) The "Hong Kong After Dark" tour started at 4:15 p.m.! It. Was. Not. Dark!!!! I don't know why so much went wrong on this part of the trip. It is not what we expect from Viking. I rated the fitness & recreation poor because the hot tub was broken 3 of the 4 times I tried to use it. Read Less
Sail Date September 2019
Viking Orion Ratings
Category Editor Member
Cabin 5.0 N/A
Dining 5.0 4.4
Entertainment 4.0 4.1
Public Rooms 5.0 4.8
Fitness & Recreation 5.0 N/A
Family N/A 4.4
Shore Excursions 4.0 N/A
Enrichment Activities 5.0 N/A
Service 4.5 4.6
Value for Money 5.0 N/A

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