Norwegian Jewel Cruise Reviews for Senior from Tokyo (Yokohama)

NCL is going down the drain. Disorganized embarkation. People running everywhere. Was told to leave luggage at the curb. 2 Pieces of luggage arrived at 5 pm the 3rd one at 10 pm. Disembarkation was a total nightmare. Luggage was supposed to be there at 8.30 am showed up at 12 pm. No NCL Personnel to be seen anywhere. Luggage was picked up by local sea port employes and hand carrried/pulled (2 ...

Pre-Cruise: This was our 18th cruise and our 3rd with NCL. We selected back to back cruises because of the itineraries, intensive Japan and Philippines beginning in Tokyo and ending in Singapore. Within 24hrs of booking with our travel agent an NCL representative phoned us to check the contents of our package and begin the upselling process. This caused some confusion regarding what our package ...

We chose this cruise for the itinerary - visiting Japan and Alaska. This was our 11th cruise, all previous cruises with Royal Carribbean and Princess Cruises. The embarkation process in Yokohama took over 2 hours, we had previously experienced 30 minutes maximum on other cruises. The same applied to disembarking we were left mid way on the gangway for 40 minutes with no explanation. The ...

The food and the service was the worst I have ever experienced in comparing to the 19 cruises I had before. Menu in the complimentary restaurants were almost the same every day for 15 days. We chose to eat outside of the ship as many times as possible. Waiters and most of the crew members never greeted any guests, including sales personnel in the shops, they just ignored you. Shows were terrible, ...