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Norwegian Tokyo (Yokohama) Cruise Reviews

With our Jeep on our off road excursion in Ketchikan
From the top of Mt Roberts, looking North to Mt. Juneau
John Hopkins Glacier, Glacier Bay National Park, seen from over 6 miles away.  It's face is over a mile wide and 250 feet tall.  Weather that day was perfect
NCL Encore seen from above (on Mt. Roberts Tram)
Cruiser Rating
3.0
Average
17 reviews

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1-10 of 17 Norwegian Tokyo (Yokohama) Cruise Reviews


Inadequate service

Review for Norwegian Jewel to Pacific Coastal

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Delwood
10+ Cruises • Age 70s

We chose this cruise for the itinerary - visiting Japan and Alaska. This was our 11th cruise, all previous cruises with Royal Carribbean and Princess Cruises. The embarkation process in Yokohama took over 2 hours, we had previously experienced 30 minutes maximum on other cruises. The same applied to disembarking we were left mid way on the gangway for 40 minutes with no explanation. The ...
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Sail Date: May 2018

Cabin Type: Balcony


Low on NCL favorite ship list for a reason

Review for Norwegian Jewel to Pacific Coastal

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froggy1313
10+ Cruises • Age 50s

This was the least favorite of my 4 NCL cruises (16 cruises total). This ship needs refurb. The carpets in the rooms are terrible. Some of the bad: -Food was cold or cool almost 50% of the time in the MDR. -How many times did the matre d’ speak to us? Zero. In 21 days. But he visited the table next to us nightly. -JC Sanchez cruise director? Rarely left his office. Seen only at the ...
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Sail Date: May 2018

Cabin Type: Obstructed Oceanview


Repositioning and return home

Review for Norwegian Jewel to Transpacific

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ebbooby
10+ Cruises • Age 60s

We spent the “ Golden Week “ in Yokohama while the NCL Jewel hosted a private charter. We enjoyed Fruhlings Fest, and the Port festivals and activities while there. We explored and experience the world famous quality from Toyota, Honda, Nissan, Mitsubishi, Kawasaki, Yamaha, Suzuki, Toshiba, Canon, Sony, Panasonic. Japan taught the world " just-in-time " manufacturing, and that organizations ...
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Sail Date: May 2018

Cabin Type: Balcony


Whales by the bunch!

Review for Norwegian Jewel to Transpacific

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tsipper
6-10 Cruises • Age 70s

Chance to see northern Japan, Russian port- which I never could see while in the Navy because of clearances for almost 30 years. Alaska was exceptional, as always- fourth visit. Never stop being overwhelmed with the beauty of the country. It truly was a whale bonanza this year- think we can rest easy about the future of the humpback for a while. They are real showmen I'm convinced. Saw ...
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Sail Date: May 2018

Cabin Type: Mid-Ship Oceanview Picture Window


Made Us Sick and Destroyed our Luggage

Review for Norwegian Jewel to Transpacific

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bzinkand
2-5 Cruises • Age 70s

This was a 21 day from Tokyo to Seattle cruise. We arrived 5 days early in order to explore Tokyo. Hired a local guide and had a great time. Stayed at the Marriott Shinagawa and used their Concierge Lounge. Great hotel and service. We took a cab to the ship and the embarkation process was swift and efficient as we had a 2 bedroom (H4) Haven suite. Our suite, Cabin 14010 was filled with mold ...
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Sail Date: May 2018

Cabin Type: Courtyard Villa with Balcony


Great cruise and itinerary

Review for Norwegian Jewel to Transpacific

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Honeyblossom
6-10 Cruises • Age 70s

Cruised from Japan to Seattle, USA. The cruise ship was great, the staff very friendly, the food was good. We had an outside cabin with a large window. Included was the drinks package, special coffees (which could only be used in the restaurants or the Irish bar), and water, and gratuities. The itinerary was very good with stops in Japan, Russia and Alaska. Getting off the ship at our final ...
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Sail Date: May 2018

Cabin Type: Oceanview Picture Window


Crossing the Pacific

Review for Norwegian Jewel to Transpacific

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scoccagna
10+ Cruises • Age 60s

The cruise was overall quite good. I was very disappointed that we didn’t make our first stop which was Mt Fuji (Simuzi). It was a key stop for us. The additional stops were interesting, especially as we got to Alaska. The Glaciers and the beauty of Alaska is absolutely spectacular. Booking a massage on the cruise was easy and the massage was wonderful. However, the high pressure sales ...
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Sail Date: May 2018

Cabin Type: Mini-Suite with Balcony


Vulcanology lecture in Russia was exceptional; scientist with very dry wit.

Review for Norwegian Jewel to Transpacific

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generichandle
10+ Cruises • Age 70s

We certainly enjoyed the food in 'Le Bistro'. The trivia was very good. The itenery was why we chose to take our 1st Norwegian cruise. So much for the good. We bought an outside cabin, with an unobstructed window. That window was so dirty that details we inaccessible. We asked, I begged(!), them to clean the window. They actually told me that those windows only get cleaned during drydock! ...
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Sail Date: May 2018

Cabin Type: Mid-Ship Oceanview Porthole Window


Once In A Lifetime Cruise

Review for Norwegian Jewel to Transpacific

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coastal vagabond
6-10 Cruises • Age 60s

This was our 6th cruise on NCL, but our first transpacific. We chose it because of its itinerary, its length, and that it ended as an Alaska cruise, which we have always talked about doing. This combination of Asia, Pacific, and Alaska was perfect for us. All the port stops in Japan were wonderful - Yokohama, Aomori, Hakodate and Otaru. The ship docked very close to town, and there was ...
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Sail Date: May 2018

Cabin Type: Mid-Ship Mini-Suite with Balcony


A lot of disorganization

Review for Norwegian Jewel to Pacific Coastal

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onepoorguy
2-5 Cruises • Age 50s

We had high hopes for this cruise. From Tokyo to Seattle! Alaska is gorgeous! Unfortunately when all was said and done it was really "just OK". I won't review NCL specifically here other than to say that since we first sailed NCL 5 years ago we have noticed a steady decline in quality and amenities. Their "chocolate night" is gone. The quality of the food is noticeably lower. Etc. From ...
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Sail Date: May 2018


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