Tokyo (Yokohama) Norwegian Jewel Cruise Reviews

4.0 / 5.0
2,358 reviews
Nice common areas on deck - appreciated the stage area in a central spot that was consistent with music and entertainment throughout sea days and in the afternoons as cruisers were returning to the ship.
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Sea day.....be warned the idiotic chair hogs are allowed to reserve from 7am.
Photo Credit: steventrace
Not to be missed show with finale
Photo Credit: hallelujahcruiser
Koh Samui
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2.9
Poor
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1-10 of 20 Tokyo (Yokohama) Norwegian Jewel Cruise Reviews


Avoid NCL Service is going down the Tube!!

Review for a Asia Cruise on Norwegian Jewel

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Tony SA
First Time Cruiser • Age 60s

NCL is going down the drain. Disorganized embarkation. People running everywhere. Was told to leave luggage at the curb. 2 Pieces of luggage arrived at 5 pm the 3rd one at 10 pm. Disembarkation was a total nightmare. Luggage was supposed to be there at 8.30 am showed up at 12 pm. No NCL Personnel to be seen anywhere. Luggage was picked up by local sea port employes and hand carrried/pulled (2 ...
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Sail Date: March 2024

Traveled with children


Amazing Jewel is Back to Asia

Review for a Asia Cruise on Norwegian Jewel

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Windrosesg
6-10 Cruises • Age 50s

This was my 2nd time on Jewel, after near to 6 years which I had sailed on the same ship in Australia. This time, Jewel was embarked at the new Tokyo International Cruise Terminal. The registration at the terminal was assisted by the local Japanese who are mostly volunteers. The waiting time wasn’t that long, we managed to board the ship within an hour. After a quick buffet lunch at the Garden ...
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Sail Date: October 2023

Cabin Type: Mid-Ship Balcony


Great Itinerary but Disappointing Cruise and Will Never Use NCL Again

Review for a Asia Cruise on Norwegian Jewel

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AGSutcliffe
10+ Cruises • Age 60s

Pre-Cruise: This was our 18th cruise and our 3rd with NCL. We selected back to back cruises because of the itineraries, intensive Japan and Philippines beginning in Tokyo and ending in Singapore. Within 24hrs of booking with our travel agent an NCL representative phoned us to check the contents of our package and begin the upselling process. This caused some confusion regarding what our package ...
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Sail Date: October 2023

Cabin Type: Mid-Ship Balcony


Great cruise and itinerary

Review for a Transpacific Cruise on Norwegian Jewel

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Honeyblossom
6-10 Cruises • Age 70s

Cruised from Japan to Seattle, USA. The cruise ship was great, the staff very friendly, the food was good. We had an outside cabin with a large window. Included was the drinks package, special coffees (which could only be used in the restaurants or the Irish bar), and water, and gratuities. The itinerary was very good with stops in Japan, Russia and Alaska. Getting off the ship at our final ...
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Sail Date: May 2018

Cabin Type: Oceanview Picture Window


Inadequate service

Review for a Pacific Coastal Cruise on Norwegian Jewel

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Delwood
10+ Cruises • Age 70s

We chose this cruise for the itinerary - visiting Japan and Alaska. This was our 11th cruise, all previous cruises with Royal Carribbean and Princess Cruises. The embarkation process in Yokohama took over 2 hours, we had previously experienced 30 minutes maximum on other cruises. The same applied to disembarking we were left mid way on the gangway for 40 minutes with no explanation. The ...
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Sail Date: May 2018

Cabin Type: Balcony


Vulcanology lecture in Russia was exceptional; scientist with very dry wit.

Review for a Transpacific Cruise on Norwegian Jewel

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generichandle
10+ Cruises • Age 70s

We certainly enjoyed the food in 'Le Bistro'. The trivia was very good. The itenery was why we chose to take our 1st Norwegian cruise. So much for the good. We bought an outside cabin, with an unobstructed window. That window was so dirty that details we inaccessible. We asked, I begged(!), them to clean the window. They actually told me that those windows only get cleaned during drydock! ...
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Sail Date: May 2018

Cabin Type: Mid-Ship Oceanview Porthole Window


Crossing the Pacific

Review for a Transpacific Cruise on Norwegian Jewel

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scoccagna
10+ Cruises • Age 60s

The cruise was overall quite good. I was very disappointed that we didn’t make our first stop which was Mt Fuji (Simuzi). It was a key stop for us. The additional stops were interesting, especially as we got to Alaska. The Glaciers and the beauty of Alaska is absolutely spectacular. Booking a massage on the cruise was easy and the massage was wonderful. However, the high pressure sales ...
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Sail Date: May 2018

Cabin Type: Mini-Suite with Balcony


A lot of disorganization

Review for a Pacific Coastal Cruise on Norwegian Jewel

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onepoorguy
2-5 Cruises • Age 60s

We had high hopes for this cruise. From Tokyo to Seattle! Alaska is gorgeous! Unfortunately when all was said and done it was really "just OK". I won't review NCL specifically here other than to say that since we first sailed NCL 5 years ago we have noticed a steady decline in quality and amenities. Their "chocolate night" is gone. The quality of the food is noticeably lower. Etc. From ...
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Sail Date: May 2018


Once In A Lifetime Cruise

Review for a Transpacific Cruise on Norwegian Jewel

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coastal vagabond
6-10 Cruises • Age 60s

This was our 6th cruise on NCL, but our first transpacific. We chose it because of its itinerary, its length, and that it ended as an Alaska cruise, which we have always talked about doing. This combination of Asia, Pacific, and Alaska was perfect for us. All the port stops in Japan were wonderful - Yokohama, Aomori, Hakodate and Otaru. The ship docked very close to town, and there was ...
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Sail Date: May 2018

Cabin Type: Mid-Ship Mini-Suite with Balcony


Made Us Sick and Destroyed our Luggage

Review for a Transpacific Cruise on Norwegian Jewel

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bzinkand
2-5 Cruises • Age 70s

This was a 21 day from Tokyo to Seattle cruise. We arrived 5 days early in order to explore Tokyo. Hired a local guide and had a great time. Stayed at the Marriott Shinagawa and used their Concierge Lounge. Great hotel and service. We took a cab to the ship and the embarkation process was swift and efficient as we had a 2 bedroom (H4) Haven suite. Our suite, Cabin 14010 was filled with mold ...
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Sail Date: May 2018

Cabin Type: Courtyard Villa with Balcony


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