12 Tokyo (Yokohama) Entertainment Cruise Reviews

We booked the nine day version of this cruise as a complement to a land tour of Japan. In most respects, it met our expectations, but there were definitely some aspects that were disappointing. This circumnavigation of Japan was an ... Read More
We booked the nine day version of this cruise as a complement to a land tour of Japan. In most respects, it met our expectations, but there were definitely some aspects that were disappointing. This circumnavigation of Japan was an excellent, well-balanced itinerary out of Yokohama. What impressed us the most was the number of ports (three in total) visited on the Sea of Japan coast. This is an area of the country that does not seem to see many cruise ships, so it was an appealing aspect of the itinerary. We also appreciated the opportunity to visit South Korea through the port of Busan. For future cruises, it would be nice if Princess could add a port on the island of Kyushu. We booked shore excursions through Princess for each port. Generally, these were well-organized and efficiently run. There was a good variety of offerings, with something for everyone. The process of getting off and back onto the ship was relatively painless, although we were a bit in the dark about the process of retrieving goods that were taken and held by security until the end of the cruise. More information on this procedure would have been welcome. In terms of the running of the ship and service onboard, there were positive and negative aspects. On the positive side, the Princess waiters were excellent, with outstanding service in the Savoy dining room, although the cuisine could be a bit hit-or-miss. The food was generally very good, although two evening meals were substandard due to under or over-cooking. With half of the passengers being Japanese, there were many more Asian dish choices than what one would normally see. The service in the Horizon Court buffet was equally good. We had one evening meal at the Italian premium restaurant, Sabatini’s. Again, the service was excellent, but the food was a little disappointing. For example, the lobster served in the Savoy dining room was superior to what we had in the premium restaurant. Finally, we were regulars at the afternoon tea service in the International Dining Room and really enjoyed the white glove table service and tasty goodies that one usually finds at high tea. The cabin housekeeping service was also a bit unpredictable. Our first cabin steward was sub-par, to the point that we were about to complain. However, after two days, we got a new cabin steward who was so dedicated and attentive that he made up for the first one. The entertainment was good. There were three production shows, of which two were very good. We also enjoyed the other acts, especially the rock violinist, Katei. We really appreciated the demonstration of traditional Japanese comic storytelling, rakugo. We were disappointed that Princess did not take the opportunity of being in Japan to showcase more Japanese talent, such as a J-Pop group or a Kabuki theatre performance. On the negative side, the ship appears tired, with several evident maintenance issues and some areas of the ship being downright filthy. One of the ladies' toilets near the atrium was constantly malfunctioning, and ceiling fans in the dining section of the Lido were covered with so much encrusted dirt that it would have failed a health inspection. We saw at least one instance where a wall had to be torn out to fix the plumbing, and many parts of the passageways showed damage from years of wear and tear. Some of this should certainly have been addressed by the crew, while other issues will require the resources of a full refit. Other parts of the cruise also misfired. On both occasions that we chose to catch a movie on the pool deck on the big screen, the sound system malfunctioned. We also had a total screw-up with room service delivering the wrong items to our cabin. Additionally, we were also taken aback by the way that Princess seems to be nickle-and-diming more aspects of the cruise. For example, the Japanese baths which are unique to this ship were advertised as an appealing feature, until we discovered that you had to pay for each visit, more or less like spa experiences. On the whole, we enjoyed our cruise on Diamond Princess. The itinerary was great, and the crew for the most part was excellent. Nevertheless, the ship needs a lot of work, and we were disappointed by other aspects of the cruise. As a result, only an average score was earned, with lots of room for Princess to improve this unique Japanese experience. Read Less
Sail Date September 2019
With a Typhoon to deal with which made the transfer to the ship difficult, a missed first port due to logistical issues we still will say that this cruise became one of the best we have ever experienced! The captain and the crew pulled out ... Read More
With a Typhoon to deal with which made the transfer to the ship difficult, a missed first port due to logistical issues we still will say that this cruise became one of the best we have ever experienced! The captain and the crew pulled out all stops to make it so. Their friendly visibility, extra cocktail party put on by the captain went a long way to creating an enjoyable atmosphere, thank you Captain Arma. Our dining experience was perfect and we dined at sabatini and the Japanese restaurant and both were very impressive in service and quality of food almost to a level of very fine dining category, the cocktail party was fun and very enjoyable we have been to many of these parties but this one was special and the captain and his executive officers made the difference Chris and Trent were very friendly and courteous, thanks for your wonderful company. Read Less
Sail Date September 2019
Just returned from the Tokyo to Singapore (25day)segment of the World Cruise on Insignia. (We were not advised at time of booking with Oceania that we were joining a world cruise)Spent a lot of money on this trip and have never had such a ... Read More
Just returned from the Tokyo to Singapore (25day)segment of the World Cruise on Insignia. (We were not advised at time of booking with Oceania that we were joining a world cruise)Spent a lot of money on this trip and have never had such a bad experience on Oceania. We were not aware we were joining aprox 360 world cruisers (w.c’s.) but found out right away that cliques had already been established and it was almost impossible to penetrate the barrier between the segment guests and the w.c’s. Getting a large table for dinner was near impossible (never experienced that). Several events were organized for the w.c’s (special events and private parties)while the rest of the segment guests were left behind with little and sometimes no entertainment at all. We also realized the segment guests were paying US$100 pp.pd more than the wc’s we assume to subsidize the world cruise. Never been on an Oceania Cruise where there were NO extra activities. Especially on sea days. It was the usual bag o beans, trivia, mini putt and table tennis. It was sooo... boring. We made our displeasure known to the concierge on two occasions and promises were made that our concerns would be escalated but of course we heard nothing. We have sailed many times with Oceania but won’t will be sailing with them again. Perhaps the new owners (NCL) are making their presence known. Read Less
Sail Date March 2019
We choose this cruise mainly for the itinerary and we weren’t disappointed. We were offered an upgrade to a suite (at a cost) and it really made the cruise. The ship was much better than expected given the reviews I’d seen. I might be ... Read More
We choose this cruise mainly for the itinerary and we weren’t disappointed. We were offered an upgrade to a suite (at a cost) and it really made the cruise. The ship was much better than expected given the reviews I’d seen. I might be being a little generous but overall we had a great time and the crew all worked hard to assure our satisfaction. The ship seemed to be well maintained and clean. If there is anything negative at all it was the strange smell on the promenade deck, midship, starboard side. Hopefully they get this fixed quickly. My wife and her friend had 5 days in the Izumi Japanese spa and loved it. We were also surprised there were only about 400 Japanese on the ship, so most of our fellow passengers were from Australia, Europe and America. But on one formal night it was cool to see ladies in Kimono. Probably what moved us the most was the warm send offs at almost every port by the local Japanese. From Fireworks to Dance teams to Samurai, it was amazing. They truly made us feel welcome and special! Arigato Gozaimaishita Japan! Read Less
Sail Date October 2018
There is not enough time to see anything on land, even on tours. Food is so so and the same dishes are repeated over the week. Drinking water is not free in the restaurant and ridiculously expensive. Entertainment on board is boring and ... Read More
There is not enough time to see anything on land, even on tours. Food is so so and the same dishes are repeated over the week. Drinking water is not free in the restaurant and ridiculously expensive. Entertainment on board is boring and are outdated even for seniors. The cruise ship is too small and not ther is enough to do. Even the swimming pool is so small, just like a whirlpool. In general, the restaurant and bar staff are very friendly and accommodating. Most of them are happy to serve, even if you can tell that they hardly have any break. The service is the only one I have really good to say. Embarkation and going through immigration takes so long, at least an hour, when you only have 4-5 hours after disembarking. Overall, it’s a waste going on this cruise. If you expect to see Japan, fly directly to Japan and skip this cruise. There are also hidden fees that they won’t tell you until you are booked. They will also require for the tips on top of the cost. Read Less
Sail Date May 2018
Who would not want to experience seeing South Korea, Japan and its islands? After staying 3 nights in Tokyo we boarded the ship, and were treated to the best attention possible. The cabin was spacious, and beautifully appointed. Our cabin ... Read More
Who would not want to experience seeing South Korea, Japan and its islands? After staying 3 nights in Tokyo we boarded the ship, and were treated to the best attention possible. The cabin was spacious, and beautifully appointed. Our cabin steward PATRICIO was always on hand, and the cabin was well cleaned and towels changed twice a day! The ship itself is delightful in all areas especially the Atrium where we experienced the fantastic electric violins of THE ANGELS, and on another occasion enjoying the incredibly talented opera singer NOHORA HIROKO. Despite having more than 2,000 guests on board, we were always able to find a quiet spot to hide away, at the appropriately named `The Sanctuary` The Breakfast Buffet was excellent, and meant that we only needed a snack for lunch - i recommend the Diamond Princess Special Pizza. Dinner was exceptional both in choice, quality and variety, with superb service from waiters JEREMIAH and RIEL each of whom made us feel so special. There were far too many activities etc. for us to contemplate, as we had amazing tours to take at each port of call - BUSAN, SAKAIMINATO, TSURUGA, AKITA and KAMIKURO. As the ship berthed, there were always Japanese personnel there to welcome, entertain and give gifts! Don`t think about it, BOOK IT NOW! Read Less
Sail Date April 2018
April 1, 2018 to April 16, 2018 from Tokyo to Shanghai. First night in La Bistro first choice wine is not available, second the same. Cabin has noise and we are not able to slip. Cabin phone is not working. Change a cabin 2 times. Most of ... Read More
April 1, 2018 to April 16, 2018 from Tokyo to Shanghai. First night in La Bistro first choice wine is not available, second the same. Cabin has noise and we are not able to slip. Cabin phone is not working. Change a cabin 2 times. Most of food OK, but beef and burgers are not eatable. In Tsar restaurant waiting for desert 25 min, waiters disappeared and after desert came melted. Pastries and ice cream are very good. Watermelon is tasteless. All ports are excellent. All shore excursions are good, but one. Entertainment below average. Only two good shows for 15 days. Use a same musicians for 2 times. Customer service is a big issue, we need contact hotel director for resolve cabin noise issue. Cabin was clean and we have no problem. Information from bridge came very late and not clear. NCL need to improve customer service and not sail cabin with noise. Read Less
Sail Date April 2018
Embarkation and disembarkation went easily. Ship was smaller than what we sailed in the past but better since we got to know just about everyone working on the ship. Expected the cabin to be more elegant although the bathroom was big and ... Read More
Embarkation and disembarkation went easily. Ship was smaller than what we sailed in the past but better since we got to know just about everyone working on the ship. Expected the cabin to be more elegant although the bathroom was big and the bed comfortable it was still a little tight and a bit dated. TV was terrible and barely visible from the bed. Food was great and service was mostly good except for breakfast in the restaurant which was inexcusably poor. Difficult to get a good strong cup of coffee. Loved the afternoon tea. Entertainment was great and the entertainers fabulous. Fun activities every day. Our butler and cabin assistant were fantastic. Overall, all of the crew were helpful and cheerful. Ports were also fabulous but excursions were very disappointing. Staff did not seem to care when we had issues with our excursions. Not sure I would do Silver Seas again without checking other lines first. Read Less
Sail Date September 2017
We chose this cruise for the destination reasons....However the food and entertainment were not changed at all from the first 8 days to the second 8 days...and the lack of attention to detail by staff meant that we missed out on 2 tours. ... Read More
We chose this cruise for the destination reasons....However the food and entertainment were not changed at all from the first 8 days to the second 8 days...and the lack of attention to detail by staff meant that we missed out on 2 tours. Also this is the only ship we have ever cruised on where you are asked to move from the decks at 2.00 p.m in the afternoon so that they can do maintenance...It was disgraceful. The Entertainment was absolutely shocking and the Cruise Director was terrible. Although the Food service was ok. the food was repediative and very small servings. Embarkation and Disembarkation was quite smooth.... We were told the adult pool area would be available and once we got on we found it was not in service on this cruise. Excursions were o.k but I do advise for people not to book for the Crane Park in Japan it is a complete waste of money. Read Less
Sail Date August 2017
Returned yesterday from a Tokyo to Honolulu segment on Symphony. Overall, would rate this ship and the crew as excellent. We chose this cruise for a couple of reasons. First, we love sea days and it doesn't get any better than ... Read More
Returned yesterday from a Tokyo to Honolulu segment on Symphony. Overall, would rate this ship and the crew as excellent. We chose this cruise for a couple of reasons. First, we love sea days and it doesn't get any better than this. Second, we live in Honolulu and wanted the opportunity to leave the ship and be home in 10 minutes by cab. We have previously cruised on Silversea and Seabourn. I would give the Symphony a slight edge. It is a larger ship with more dining options and much better entertainment. Also, I found the crew to be a bit warmer and made us feel more comfortable. We opted for Dining by Reservation. It worked out for us very well. Found a table we liked with a great waiter. I would rate the food a little below Seabourn but not my much. The alternative dining options were very pleasant. Al-in-all a terrific cruise. Read Less
Sail Date April 2017
This was an eighteen day cruise. We've been on six cruises on different companies. We rated our experience on Princess in the Orient at the bottom of our list. Service was unexpectedly poor. The wait staff in the buffet Horizon ... Read More
This was an eighteen day cruise. We've been on six cruises on different companies. We rated our experience on Princess in the Orient at the bottom of our list. Service was unexpectedly poor. The wait staff in the buffet Horizon Dining Room was marginal. Most performed adequately but several among them, perhaps as many as one in five, were rude. The overwhelming impression is that the wait staff employees are trained but not motivated. They didn't seem to accept the idea that their contribution was essential to the success of the cruise. The angriest of a disenchanted minority behaved as though they were indentured servants. Yes, it was that bad at times. Some complaints must have been registered because service improved significantly about halfway through the cruise. The quality of the food, particularly the meat, was substandard. The meat throughout the cruise was tough. The filets, Strip steaks, and Chautebriands were difficult to slice. And portions for all dishes were unbelievably small at the onset of the cruise but increased in size towards the end of the cruise. I must state that we normally eat very small portions and frequently share meals. We signed up for almost all the excursions but cancelled all of them after having taken the first two. The contracted tour guide in one case spoke very poor English; the places visited by another was unimpressive. Our cabin accommodations were good and our assigned steward was excellent. However, the two categories critical to any cruise, uneven service and poor food quatlity are too important to overlook or dismiss. Read Less
Sail Date October 2016
the ship is older much to my disappoinment.the food was ok the tours were ok the disembarkation was long the entertanment was ok nothing to do around the ship when at sea not long enough at some ports .in some of the halls were smelly they ... Read More
the ship is older much to my disappoinment.the food was ok the tours were ok the disembarkation was long the entertanment was ok nothing to do around the ship when at sea not long enough at some ports .in some of the halls were smelly they really support drinking even if you have the drink package by triying to upgrade you to a higher package.the day of dembarkation when i came to pick up my passport it seem to be misplaced the lady seemed to be confused about where it was she looked everywhere then she started handing me one from India and i told her does that look like me then she handed me one from Canada and i again told her does that look like me.meantime the lines were getting longer and the lady behind me asked what was what was going on I told her they had misplaced my passport and i wasn't leaving without finally after about 15 minutes she found it in the same box she had looked in the first place all she said was a simply i'm sorry> Read Less
Sail Date September 2016

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