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27 Helpful Votes
Sail Date: April 2019
bad food, long queueterrible service, bad singer, snobish crews, we had been treated like cattle or a customer service staff said to me " she don't like me" without doing service, at port boarding took 5 hours for off ... Read More
bad food, long queueterrible service, bad singer, snobish crews, we had been treated like cattle or a customer service staff said to me " she don't like me" without doing service, at port boarding took 5 hours for off board procedure delay. New guests from Tokyo waited 2hours at port standing without chair, toilet. Slow start of evacuation drill. Guests were waited one hour or more in long queues. 2nd sitting restaurant started 9:30 PM. Many customers waited in long My room was smaller than other room 4.5 square meter with ship shape. One bed was normal single bed, however, the other bed was extra bed smaller and hard cushion. Food was bad. Good food was very few. My wife experienced swelling in her face. We spent very terrible holidays. This ship is new. most of crews were unexperienced. Officers were lazy. I do not recommend this ship. This ship worst ever. Read Less
4 Helpful Votes
Sail Date: May 2018
There is not enough time to see anything on land, even on tours. Food is so so and the same dishes are repeated over the week. Drinking water is not free in the restaurant and ridiculously expensive. Entertainment on board is boring and ... Read More
There is not enough time to see anything on land, even on tours. Food is so so and the same dishes are repeated over the week. Drinking water is not free in the restaurant and ridiculously expensive. Entertainment on board is boring and are outdated even for seniors. The cruise ship is too small and not ther is enough to do. Even the swimming pool is so small, just like a whirlpool. In general, the restaurant and bar staff are very friendly and accommodating. Most of them are happy to serve, even if you can tell that they hardly have any break. The service is the only one I have really good to say. Embarkation and going through immigration takes so long, at least an hour, when you only have 4-5 hours after disembarking. Overall, it’s a waste going on this cruise. If you expect to see Japan, fly directly to Japan and skip this cruise. There are also hidden fees that they won’t tell you until you are booked. They will also require for the tips on top of the cost. Read Less
7 Helpful Votes
Sail Date: May 2018
Having already "sunny-days-cruise experience" with fun ships, this time, I was interested in the itinerary, Costa offers since 2017 in Asia: Japan, Korea, Taiwan. Be prepared that this cruise is not always nice weather. But, even ... Read More
Having already "sunny-days-cruise experience" with fun ships, this time, I was interested in the itinerary, Costa offers since 2017 in Asia: Japan, Korea, Taiwan. Be prepared that this cruise is not always nice weather. But, even with rough sea, we always felt safe. And it was a great experience, since the ports of call on this 15-niter were perfectly chosen. Begin the cruise in Tokyo and choose a hotel at Tokyo Bay with stunning view to Rainbow Bridge is the perfect start for this cruise. A "must". At Kobe, you can try the famous "Kobe beef" or just enjoy the relaxed atmosphere at the waterfront with illuminated Kobe Tower. For me, Shingu was a highlight. You can take a walk to holy Natchi waterfall and the most important japanese Shinto shrine where you will feel the energy of a 1000 year old pilgrimage place. The offered excursions cover all these places. Service on the ship was perfect. Everything clean. Very friendly staff. Monte Carlo Lido aft with its huge white sunbeds and the whirlpool. A wonderful spa. Gym equipped with the newest Techno Gym machines. I enjoyed a lot the sea view, you have from the treadmills and the crossfit trainer. On this Asian tour, buffet was never crowded. Food is a good Asian /European mix. Lots of fish, I appreciated. Also midnight snacks. Which I never took: for me, there was enough food offered from 6am to 9.30pm. Apart from sandwiches, always excellent cakes and puddings at the sandwich bar from 2 to 5pm. Read Less
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