Marella Western Caribbean Cruise Reviews

We have cruised many times and have cruised with Thompson/Tui/ Marella many time and most of their ships since the Dream. We have always enjoyed them - until now. This was a 17 night transatlantic crossing from Jamaica, Turks and caicos, Bermuda, Azure, Cadiz etc. the weather wasn’t good, we had to divert, 5 metre high waves in the Atlantic for over 2 days and very little sun - it no fault is ...

Thanks but no thanks March 2024 So let's have an honest review rather than one designed for your family to see. Staff are very friendly supervisers are lazy and officers give you lip service. Food is a disgrace apart from nonna's restaurant everything everywhere else is like warm slop. Bacon cooked in chunks in the oven so the middle is uncooked in the marketplace, flysheet around drinks ...

We booked a late deal which for the length of cruise was a great price. Slightly worried re an inside cabin however it proved better than port hole/window of the past due to clever use of mirrors creating space. Deck 9 aft amazingly quiet. The turn down service was a luxury with towel animals. Our towels were always thick. We didnt bother with a premium drinks package as our usual drinks were well ...

To be honest I did worry about having an inside cabin on a 17 day transatlantic cruise. BUT I was so wrong to even think that I felt like royalty the staff I must mention their names ! Yatish, squid and anchor bar service amazing happy to always help always remembered my name and cabin also Jacinto same bar always so helpful, Angela in the really lovely more personal nonnas restaurant once again ...

From booking and all the confusion over flights being changed, seats not booked when paid for, poor after booking service where your passed from pillar to post because we booked by phone, although you are all Tui, shop or messenger don’t want to deal with you. Flight fine, transfer fine, cruise leaves a lot to be desired, ship needs a lot of refurbishment, not nearly enough toilets, always out ...

We took a two week back to back cruise from, and back to, Montego Bay, Jamaica. We went to some really interesting places including Costa Rica, Panama and Colombia the first week, then Cozumel, Cuba and Gran Cayman the second week. Different experiences and feel to each port of call visited. Marella Explorer 2 was a fabulous adult only ship. Staff were so friendly and great at what they do. Our ...

From booking in our local tui store, this was an almost perfect holiday. Flights, transfers including the police escorts, room, room service, food & drink eat in market place for breakfast and lunch then eat in latitude restaurant most evenings, evening show in show lounge were all 100%. We didn't do many excursions but went a shore every time we could. The main reason for this trip was to visit ...

We wanted the trip of a lifetime and oh did we get that! Everything was fabulous ,the cabin was spacious-(we had a junior suite ) and spotless, the staff were amazing -all of them nothing was too much trouble and they all went far beyond expectations to make our holiday unforgettable. Food and drinks were perfect and we were positively encouraged to have as much as we wanted The bar ...

chose this cruise with marella after many years away, cruising with Royal Caribbean, Princess and p&o, as the two cruises ( week each) were going to Central America and Cuba , The Good bits : Ship was better than we expected, modern, clean and well looked after, service and food and drinks were fine and entertainment was ok. Our issue is that we had VERY noisy neighbours who were two ...

My mixed race teenage daughter was racially abused by another passenger on the cruise. We struggled to get any staff to take what had happened seriously and after the first incident we were alert to everything and we witnessed several more incidents of discrimination from both passengers and staff. The staff need more training on equalities and customer service. We made several complaints on ...