This must be the worst ship in the fleet for service. Food isn't great either and hygiene standards in the restaurants are unusually low.
There seemed too few staff to offer a good standard of drinks service and service at the bars was random (unless you tip, which we did!).
Managers were disinterested in feedback.
Cocktails were dreadful, never had the same mix twice and no at seat ...
23rd CRUISE IN TEN YEARS - Cabin comfortable with towel sculptures and effective service!!
We eat exclusively in the Main Restaurant as we are not fans of buffets at any cost!! We also refuse to take part in the cruise industries 'up selling' measures. The restaurant experiences was excellent. Good food although there is clear evidence of 'dumping down' and cost saving going on, compared ...
This was a Canaries cruise where we picked the ship up in Santa Cruz Tenerife. We have done this cruise before with another company so had no need to visit the locality again. Although an easy walk into the town, about 20mins. The Explorer is a mid sized ship with about 2000 passengers and 1000 crew on board.
They have been doing this a while now and the whole operation for embarkation was very ...
Music loud same old Christmas songs. Towels on sun beds with no person on them for hours Christmas dinner rushed to get ready for next sitting show lounge acts same most nights Best was the soul singer last night of cruise. All staff where above excellent. Will not go on Xmas cruise again to busy every body pushing and shoving at meal times. We decided to eat late in the Mediterranean restaurant ...
We chose this cruise just a few weeks before departure, as for the first time we we we’re going to spend Christmas Day alone. We had sailed on Explorer 2 in September, our very first Marella cruise & loved it. We’ve cruised with P&O, Princess, NCL, but mostly with RCI. I would have no hesitation is suggesting Marella. I have read some of the negative comments on here, but can honestly say we ...
Worst Holiday Ever on this ship total let down would have preferred to stay at home.
First Cruise and the last such a boring ship more like a booze cruise than a holiday booked for Christmas two week Canaries Cruse sheer hell.
Never seen so many people happy it was over.
Never seen so many container ports waking up to banging and crashing most ports it called into not a sandy beach in ...
We chose this cruise after a good cruise on the old Thompson Spirit. We have cruised a few times with many cruise lines and saw this trip in a local agent .not a cheapo late deal so planed out 9 months in advance. My wife was real looking forward to trip. Perfect start great to leave luggage at Gatwick and see it next in our cabin. I do have limited mobility so arranged an adapted cabin which ...
We travelled on Thomson cruises many years ago and thought we would give the Explorer a try. The itinerary and timings suited us. We booked an inside cabin as we rarely use balconies preferring to spend time either ashore or on deck. We did upgrade to the premium class flights and a premium drinks package.
The ship was extremely busy which we anticipated. However, we did not expect some of ...