Western Caribbean Marella Discovery 2 Western Caribbean Cruise Reviews

chose this cruise with marella after many years away, cruising with Royal Caribbean, Princess and p&o, as the two cruises ( week each) were going to Central America and Cuba , The Good bits : Ship was better than we expected, modern, clean and well looked after, service and food and drinks were fine and entertainment was ok. Our issue is that we had VERY noisy neighbours who were two ...

My mixed race teenage daughter was racially abused by another passenger on the cruise. We struggled to get any staff to take what had happened seriously and after the first incident we were alert to everything and we witnessed several more incidents of discrimination from both passengers and staff. The staff need more training on equalities and customer service. We made several complaints on ...

We have previously sailed on Discovery 2 and had a great time so we were really shocked to see how much the standards had dropped. During our week onboard we never had a hot meal served to us in the 47 restaurant and the only really hot food was at the Snack Shack however when sitting on deck 9 at night there were cockroaches running around most nights There is no policing of the pools, ...

Chose this cruise for my husbands 50th Birthday specifically for Port Royal and Panama. This was to be our last family holiday (teenage boys also on holiday) and we wanted this to be special. First issue was encountered on embarkation to ship in Montego bay. Queues over an hour long to get on the ship, very poorly organised and no information given by TUI for any delay reason. Port Royal - ...

Choose a cruise. To relax and for a luxury couple vacation. I couldn’t have chosen a worse trip with TUI. As for food! Dreadful. A massive punch up on board passengers. Staff that didn’t have a clue. Not all inclusive. Entertainment was like a bad red coat holiday. Like a booze cruise Absolutely disgusting. And I complained straight away on board and on returning. Just received an email ...

Cruise staff onboard did all they could to please customers. Ship and cabin in need of updating, but fine. Landed in Montego Bay and eventually arrived with luggage in cabin 4 hours later! We were kept standing in a queue at the airport for an hour waiting for buses to take us to the port. Then another queue at the port terminal for a further 2 hours. Babies were having their nappies changed ...

The first and foremost part is what let’s the whole thing down. We were forced to leave our baggage outside the rooms at 2am the night before leaving . I complained and said I wasn’t comfortable and I was told their was no option. My case and my wife’s case turned up in the U.K. missing a £3.5k work MacBook Pro , 400 cigarettes and several items of designer clothes. The security seals were ...

I do not normally write reviews about holidays but felt compelled to in this case because of the really poor experience. Flight out from Birmingham was fine on the tui Dream Liner. No coaches on arrival - kept waiting 90 minutes in corridors in the airport with little or no information (temperature around 30 degrees C). Very cramped mini bus transfer to the ship. Cruise terminal at ...