We have sailed with marella about 8 times now but never again! If you could give a minus score we would have done! It did not get off to a good start when the plane we were due to fly on to corfu missed the runway at leed/bradford causing absolute chaos. We were eventually transferred to manchester and flew from there arriving in the early hours of the morning.
Just as an add to show tui ...
The ship has had some refurbishment but only in the bar's and restaurants the cabins and more to the point the plumbing hasn't, our toilet stopped working second day others on the ship had also had this issue. We were on deck four and had to put up with the smell of sewage in the corridor and in our room. On our first day there was the smell of sewage in the Latitude restaurant. The day after ...
Have been on 35 previous Thomson/Marella cruises. Always been 100% satisfied. But not with the Voyager. Food was awful. In some cases could not eat it. They have changed the Market Place buffet to The Kitchens. With themed choices. Indian, Chinese, Greek, etc. The food choice was the same every lunchtime, and evening. Which was boring. Some of the food that was served, was uneatable. Toast for ...
We booked this cruise for our wedding anniversary on the strength of susan Calman TV showing We booked the royal suite, but we're we on the same ship OMG nothing like what she showed, canteen meals in latitude restaurant awfull Tui you should be ashamed of yourselves!. Speciality restaurants were are saving grace, but when you pay £5500 for one weeks holiday why the hell should you pay more. ...
We booked this cruise as our honeymoon choosing to upgrade to a junior suite
The whole experience was absolutely disgusting and horrendous from start to finish
The toilet would not flush in our suite meaning we had to use the public one, had to call engineers out two days running. On the third day the waste had leaked into the cabin resulting in the majority of the carpet wet through, the ...
Whole cruise was shockingly bad. Ship is in need of urgent modernisation.Cabins need upgrade,bathrooms still have shower curtains ! Balcony was filthy, table stained. Smell of sewage. Cabin steward didn’t even introduce himself so no idea of his name, but he did keep the cabin clean.Squid &Anchor pub now closes at 11pm which puts pressure on the other couple of bars which are then overcrowded. No ...
Chose this Adriatic cruise as tge highlight was Venice which was subsequently cancelled as could not dock there - we were told this after forking out thousands of pounds) You could choose to travel for 6 hours plus to get there in a day but we chose not to. Eve entertainment was okay but all other was appalling. Dirty plastic glasses everywhere, food just okay. Service was abmissal and covid ...
Pre-boarding was ok, standard affair but we had a different cabin number from our luggage labels. Our original cabin was right at the back of the ship (great, we'd never had one before). Our new cabin was a deck above on the side. When queried with Reception Staff it was deck 8 rear were isolation cabins for covid. Ok, but when you find out at the end of the week a couple had to stay in their ...
Choose a cruise. To relax and for a luxury couple vacation. I couldn’t have chosen a worse trip with TUI. As for food! Dreadful. A massive punch up on board passengers. Staff that didn’t have a clue. Not all inclusive.
Entertainment was like a bad red coat holiday. Like a booze cruise Absolutely disgusting. And I complained straight away on board and on returning. Just received an email ...
Cruise staff onboard did all they could to please customers. Ship and cabin in need of updating, but fine.
Landed in Montego Bay and eventually arrived with luggage in cabin 4 hours later! We were kept standing in a queue at the airport for an hour waiting for buses to take us to the port. Then another queue at the port terminal for a further 2 hours. Babies were having their nappies changed ...