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13 Helpful Votes
Sail Date: August 2016
The poor reviews that I read were totally unfounded. Boarding was professional and not too time consuming. Orion restaurant had great service and excellent food at any of the three meals served daily. Tides bar for an evening drink had two ... Read More
The poor reviews that I read were totally unfounded. Boarding was professional and not too time consuming. Orion restaurant had great service and excellent food at any of the three meals served daily. Tides bar for an evening drink had two of the best bar staff, Carlos and Daniel, both funny, witty and professional. Entertainment throughout the ship was good. The all inclusive drinks package is well worth the money. The cabin was faultless and special mention must go to Jerome for his friendship, hard work and towel sculptures. The shore excursions are a bit expensive but well organised. However in most ports there are open top buses for hop on hop off stations and audio head phones to inform you of the major sites for a fraction of the cost. Athens and Santorini excursions are a must but on the downside there was not enough time in Kalamata and Heraklion a disappointment hot and overcrowded. This is my second cruise on the Dream and I found it very well run and professional. I am a seasoned traveller and have no complaints regarding the ship or crew. The treatment at Corfu airport by the Thomson reps making customers stand in the blazing heat and issue wrong information as well as being an airport that would have been ok 30 years ago catering for the minority took the edge off an otherwise excellent holiday. Read Less
9 Helpful Votes
Sail Date: August 2016
We chose a cruise-stay holiday as our honeymoon, travelling on the Thomson Celebration 'Grecian Legends' cruise, then spending a week on Kalamota Island - we had the time of our lives. Neither of us had ever been on a cruise ... Read More
We chose a cruise-stay holiday as our honeymoon, travelling on the Thomson Celebration 'Grecian Legends' cruise, then spending a week on Kalamota Island - we had the time of our lives. Neither of us had ever been on a cruise before and so were apprehensive about boat movement/sea sickness etc. These worries were completely unfounded, there was hardly any motion that we were aware of except for a little bit of choppiness on one night. We had also been lead by others into the mindset that cruises are for older folk and are stuffy and formal. Again, completely untrue! This particular cruise was adults only, but there were a few families with older teenagers on board, the age-range of the 1200 odd passengers was from about 16 to about 90! We met lots of people our own age, many celebrating their anniversaries, and a few also on honeymoon. There was one 'formal' gala evening, and everyone made a special effort to dress really well - some ladies wore cocktail dresses, and the gentlemen were in suits, shirts and jackets or tuxedos, but this wasn't compulsory. The Meridian restaurant has an expectation that men should wear long trousers, but this isn't unusual in our experience in hotel restaurants, so wasn't a big deal. The ship itself was well kept up together, clean and tidy in good repair. Our cabin was small (as you would expect), but perfectly adequate for our needs - we opted for a deluxe outside cabin in the centre of deck 3 - we could have chosen something more 'upmarket' but didn't see the need. Our chambermaid, Eblin, kept our cabin spick and span for us, making amusing animals out of our towels each day - she was friendly and helpful and always seemed to be there, hardworking girl! The staff all over the ship were solicitous to everyone's needs, taking very good care of all of the passengers and keeping the environment tidy and pleasing. We were serenaded by some of the waiters (Erwin and co) one evening in the Meridian restaurant, much to our embarrassment and their clear delight! The crew were also helpful and friendly, we had the special privilege of meeting and sitting with Captain Jason, a very genuine and entertaining man, on his gala evening, and also some other lovely crew members on the 'Sail Away' from Kotor on the final evening. By far our favourite member of the crew was Elaine, who worked so hard to make our honeymoon extra-special by organising lots of treats for us throughout the week - she really was amazing, and we are so grateful to her for everything she did for us. We were very impressed with the food and entertainment on board. We had a 'drinks on us' package provided by Thomson which meant that we were essentially AI. There were a few drinks that carried a surcharge, but there was such a huge choice of inclusive options that we didn't miss anything. The food was excellent - so much choice and available all day long. The Lido, a buffet-style restaurant, offered plenty of options, and the Meridian had menus and waiter-service. There were also other a la carte restaurants that were not AI, but we didn't visit them - the food and service was excellent at both of the inclusive options, and we were more than happy with them! The entertainment we caught was of a very high standard, some of the best we have ever seen while on holiday. We had the luxury of being able to pay for an excursion every day, and so got to see and experience so many different places. They were pricey, and if it wasn't our honeymoon we might not have been able to do it. We would also agree with other reviewers that the day in Corinth could shape up to be very disappointing if you aren't able/prepared to pay for an excursion - there is nothing there to do on a Sunday. That aside, we got to see Athens and the Acropolis and the ruins at Delphi. We went on the Game of Thrones tour in Dubrovnik (essential, if you're a fan), looked over the old town from a cable car and walked the city walls. We fell in love with Corfu, and visited the sea caves via a boat trip. We drove up a crazy road in Montenegro with 25 switchback corners to sample local foods and beer, and swam in the sea at Budvar. And, thanks to Elaine, we were invited to be part of a private party on the uppermost deck, with champagne and canapes, as we sailed out of the fjord at Kotor - one of the most beautiful and spectacular sights we have ever seen, and a memory that will stay with us forever. So - did we enjoy our first cruise? It was an absolutely perfect beginning to our honeymoon - busy for all of the right reasons. We were so well taken care of, and are thankful to everyone on the Celebration who worked so hard to make it such a special experience. Read Less
25 Helpful Votes
Sail Date: July 2016
My wife's first cruise, due to her work commitments we could only cruise during very selected dates, thomson were able to supply our cruise during the time we had available, hence cruising with thomson. We tried to study as many ... Read More
My wife's first cruise, due to her work commitments we could only cruise during very selected dates, thomson were able to supply our cruise during the time we had available, hence cruising with thomson. We tried to study as many reviews as we could before sailing, sadly a lot weren't very favourable but we decided to go ahead anyway. Overall the cruise was to both our liking, nowhere near as bad as a lot of people have written in the press etc ! We did the hellenic classics cruise. Start at corfu, chania in crete, mykonos town, kusadasi (turkey), piraeus (greece), katakolon (greece), then back to corfu. Most of the journey we enjoyed. Chania,quite pleasant, no problems. We didn't rate much on mykonos town, wouldn't go again,just an all white tourist shop, ashore by tender, fairly rough sea, but no problems. Next piraeus(greece), very hot day 37,too hot for coach trip etc to athens, a lot of people said they weren't too happy after going, glad we didn't go! pretty big port town a little off putting, we got a little tourist train to have a good wander round the town, not too long a time but but got off for a beer half way round had a look round the marinas, not too bad, and then picked up the next train to go back to the port area. A little shopping and back to the ship fairly early for a relax. Next katakolon,(greece) last call on the return trip, tiny little harbour, great for a gentle walk around, shopping, beers etc, a little lunch.we really liked our time there,people very nice and not pushy. Last bit of trip at sea,calm seas and very relaxing by the pools etc,finish every evening in the hot tubs,(swimming pool, deck 11). Overall, cabin midships deck 6 quite acceptable,very nice,clean enough,cleaner , lovely phillipino,we liked him! free food in restaurants not too bad, mornings queues a bit too much (needs addressing).snacks by the pool bars not too bad,we liked the burgers. Liked the orion restaurant, food very nice,but you had to pay £10 each extra even if you were all inclusive like ourselves (a touch annoying if you wanted a steak).we have to say, the steaks were lovely!! From day one a lot of crew pestering us to pay to upgrade our already paid for drinks package,(£140) for two people on top of the £300 i paid before the cruise,very naughty and got us quite angry!!! We were told the drinks package was everything on the drinks tariff, not so, without paying a lot more the selection is very, very limited, bit of a trick,a lot of complaints about this, overall rather naughty, should be stopped!!! YOU ALSO HAD TO BUY WATER, ONE OF THE MOST IMPORTANT THINGS IN A HOT CLIMATE.(BUY ASHORE) Shows and general nightlife we enjoyed, staff all very nice. On arrival at the ship, suitcases outside the cabin pretty quickly,no problems there! Leaving the ship, no problems,if you followed instructions,(some people didn't and started complaining).bus to corfu airport no problems at all, staff explained what to do. THEN THE PROBLEMS STARTED, CORFU AIRPORT IS A JOKE, (BUT NOT FUNNY).NO AIRCONDITIONING, BLAZING HOT, A LOT OF PEOPLE NOT FEELING TOO GOOD WITH THE HEAT.IF YOU DECIDED TO TRY AND GET TO THE TINY CAFETERIA, BAR AREA ETC, GOOD LUCK, MASSIVE QUEUES ALL THE TIME,THE WHOLE AIRPORT NOWHERE NEAR UP TO SPECK FOR THE TOURIST TRAFFIC VOLUME(TERRIBLE, TERRIBLE.) Worst of the whole cruise, and this is thomsons greed only, terribly high excess baggage fees, around £20 a kilo (highway robbery!!!.) sadly i had bought quite a lot of presents for my wife and myself, it really ruined our holiday and caused a big row in the airport where the staff were mercenary and rude, never again, you can stuff corfu airport. be warned !!! Many people broken hearted, if you don't pay you lose everything.( what's the point of a holiday if you can't but presents etc ?? Once again beware corfu and thomsons, very naughty company!!! Last but not least, for some picky people the ship is a little tired in some places, but she is over 24 years old,for us no big problem, but some people were always going on about this. Overall,the captain and crew were great to us and made me and my wife very welcome. The captain especially nice chap and very kind to us (full marks for attitude and decency and politeness) and seamanship!! Read Less
13 Helpful Votes
Sail Date: July 2016
The destinations on this cruise were lovely 1 week around Greece and then Venice, Croatia and Montenegro they gave easy access to Athens, Ancient Olympia and much more. The service on board was very good and the food in the seated ... Read More
The destinations on this cruise were lovely 1 week around Greece and then Venice, Croatia and Montenegro they gave easy access to Athens, Ancient Olympia and much more. The service on board was very good and the food in the seated restaurant exceptional. The food in the cafeteria style restaurant was good too although there always seemed to be a queue ( albeit the queue wait being only a few minutes). The entertainment on this ship was excellent particularly the show we had previously seen a couple of them on the celebration last year but were good enough to watch again without any problem. The ship was clean as was our cabin we had paid for an upgrade to a porthole which we got and we were very pleased on entering the cabin we had the same upgrade as last year but we had a much bigger window this time and a bigger room so was very pleased on entering the room. However, that was the short-lived we had cabin 6216 and it was near the rear of the ship which seems to mean you have engine noise, and i think anchor noise in the evening at bedtime and when pulling into port first thing in the morning it was an awful alarm call no chance of any lay in. We were informed by seasoned cruise goers to always pay for a specific cabin in the middle of the ship. The noise was a vibration that shakes the whole room even the ceiling and instead of an upgrade was more like a downgrade and some kind of punishment. We have contacted customer service to ask for our upgrade money back but it takes 28 days to investigate so far we have only had an automated reply. We had a lovely holiday would recommend the cycle trips they were wonderful, the swimming pools on board were small but ample for the short time on the ship. Read Less
8 Helpful Votes
Sail Date: July 2016
Recently returned from this cruise on August the 5th Cruised around the adriatic and agean seas Pleasant ship , clean and tidy although a little dated in places The waiting staff and bar staff were excellent Very efficient ... Read More
Recently returned from this cruise on August the 5th Cruised around the adriatic and agean seas Pleasant ship , clean and tidy although a little dated in places The waiting staff and bar staff were excellent Very efficient service in all departments and always with a smile On the downside the holiday was spoiled by the activities around the pool on deck 11 Given the size of the ship the pool was far too small There was absolutely no supervision around the pool by any staff members Youngsters were causing absolute mayhem Diving and bombing in the pool, splashing everyone adjacent to the pool and flooding the deck area on which I unfortunately slipped knocking myself out Also sun beds being reserved and on occasions we noted not being used until after 2 in the afternoon And I'm not talking one or two but whole rows of beds Having sent an email to thomson on our return true to form up to date I have not received a reply Read Less
32 Helpful Votes
Sail Date: June 2016
We chose this cruise for the itinerary. Santorini, Bodrum, Syros, Chania and Kefalonia. We have cruised with Thomson since 2003 and been on 14 cruises on all of thier ships. We had been on the Dream in 2013 and we enjoyed our cruise ... Read More
We chose this cruise for the itinerary. Santorini, Bodrum, Syros, Chania and Kefalonia. We have cruised with Thomson since 2003 and been on 14 cruises on all of thier ships. We had been on the Dream in 2013 and we enjoyed our cruise around the Med. However this time we noticed a few differences that have degraded the Thomson cruise experience. On entering our cabin my wife noticed that the floor had not been vacuumed as there was even a clothes tag and general fluff and dirt. A long dark hair on one of the cups, not a good start. We noticed that the brass stair banisters where not polished as was normal in the past. It took to day three before we saw someone polishing them. We noticed that there was less staff than in the past. Taken off to man the new ship? On nights one and three the menu in the Orion restaurant was very disappointing unless you ordered a steak or lamb cutlets at £10 extra. We felt that passengers are being steered towards their ala carte dining restaurants at £20 each. Not the case in 2003 when the menus where something to look forward to each night. Only once where we offered tea or coffee after our meal in the Orion restaurant. It used to be all part of the dining experience. We think that the ship is so under staffed that the waiters must be wanted on the bars. Sometimes the smell from our cabin drains was over powering and quite sickening. The toilet going into the theatre, one was out of use, and had been all week and the week before we arrived. The ladies queue was often stretched outside the toilet. My wife got stuck in one of the lifts when the doors would not open on deck six. She had to go down to deck five to get out. Water was dripping through the ceiling on deck six and the carpets outside the theatre on decks eight and nine where soaking wet with towels covering them to soak up the water and hot air blowers trying to get them dry. So much for the bad points, the show team did an excellent job as usual, 10 out of 10 for all the boys and girls. The comedian was good. We enjoyed all the ports of call but I would advise taking a trip in Kefalonia as not much to see in the port. It was very hot each day with temps. Between 30 to 35 degrees C. Would we go on the Dream again or even cruise with Thomson cruises again, probably, but not for a while, they need to sort themselves out and provide customers with better quality, they are not cheap. Read Less
14 Helpful Votes
Sail Date: June 2016
Ports of call offered Greece and Turkey. We had previously sailed on the Thomson Island Escape 2 years ago, and the Dream offered a ship which had improved on all of the bits I wasn't happy about last time. Bigger ship with 2 pools; ... Read More
Ports of call offered Greece and Turkey. We had previously sailed on the Thomson Island Escape 2 years ago, and the Dream offered a ship which had improved on all of the bits I wasn't happy about last time. Bigger ship with 2 pools; more lounges; more forms of entertainment each evening; waiters serving meals; a larger theatre; bingo games inside instead of at the pool; a Gala Dinner, etc. Having already done a Thomsons Cruise, this time we were more switched on and aware. We were able to find sunloungers earlier on the day at sea. Going into the theatre earlier to get a good seat. Going to dinner at 7.00 pm in order to get to watch the entertainment. We loved the fun throughout the afternoon at the adults pool. Then we used to go to the back of the ship to watch the sailaway each night. And at the back of the ship the casino kept my husband busy while I enjoyed a singer and watched the sunset. The service, menu and food in the waiter service restaurant was fantastic. But we heard other passengers complain and I can only assume that they are fussy or have sailed on much more expensive ships! We paid extra for a table at the posh restaurant and enjoyed a 7 course meal, fantastic, never eaten so much!! £15 or £20 options. Gala dinner was nice to dress up. I had my hair put up for £30. Massages started from £40. We were given a free all-inclusive package when we booked and enjoyed premium drinks including so many cocktail choices. We enjoyed every minute. Yes there were staff who took an unbelievable amount of time to fry one burger! Yes there were queues for coffee. Yes they ran out of cutlery. We found each member of staff to be so helpful and kind. Not for a tip. Read Less
18 Helpful Votes
Sail Date: May 2016
Have been on 3 prior cruises with Thomson around the Med, Adriatic and Aegean but this was the first on Dream. This cruise was to have taken in Istanbul, but that destination was cancelled by Thomsons by email 2 weeks before departure, ... Read More
Have been on 3 prior cruises with Thomson around the Med, Adriatic and Aegean but this was the first on Dream. This cruise was to have taken in Istanbul, but that destination was cancelled by Thomsons by email 2 weeks before departure, which was half expected due to the fear of terrorism. The first day was spoiled by the lack of credible waiter service in the Tides lounge. We waited 20 minutes to be served our first drink at approx 4pm although there were at least 3 waiters and the room was only quarter full. Despite catching the eye of a waiter for a second drink 20 minutes later, we were still waiting one hour later and left the area in disgust. Our experience in Tides consequently varied throughout the week, sometimes being acceptable at other times poor. Other passengers were heard to echo similar problems. On all the other Thomson ships we sailed on the waiter service was very good. In general the majority of the waiting staff out with the Orion Restaurant went about their duties with a smile, but there were a small minority who could be seen by their faces that they were less than happy. The Lido restaurant was a disaster at mealtimes with massive queues out to the door most of the times. The problem appeared to be that the cold buffet and the hot food buffet were not separated instead they were joined to each other so that the person wishing to have hot food had to pass along the cold buffet before reaching the hot. Many passengers complained about this. After two attempts at using the Lido we used the Orion restaurant each day subsequently for breakfast and dinner. Sirens buffet was used for lunches. Entertainment in the lounges was good although many passengers would have preferred that the volume be reduced in order that conversations could continue. The lack of a quiet lounge with a view was also missed. That in the stern of Thomson Majesty was sorely missed. It seemed a waste of space to have so much lower open deck areas in the stern of the ship that were little used except for smokers. On the good side our cabin was spotless and kept so throughout the trip, the service in the Orion Restaurant on deck 4 was great. All the food provided through out the ship was also good. A sore point with me is always having to pay for a safety deposit box at £15 per week. Surely such a fitment is as essential as a closet for your clothes and it is time this practice of paying for equipment that is already part of the furniture ceases. Finally - it should be noted that the chaos at Corfu Airport continues. It is far too small to handle the passengers passing through, although the Thomson Reps were very good at helping people get through the ruckus. The overcrowding in the road outside, the departure desks, Security inside and finally the actual departure lounge has to be seen to be believed. The crazy process of weighing and labelling bags at individual departure desks then passengers having to take them off and manhandle them to the security scanner in the corner of the room is also chaotic as it involves passengers carrying bags through the lines of people queuing for the departure desk. The airport has only one runway but does not have a service road to enable planes to travel to each end of the runway to prepare for take off. Instead each plane when signalled has to join the runway direct from the Parkway on to the middle of the runway and then trundle to the end of the runway, turn around and take off when directed. Highly inefficient both for take offs and landings, yet there is ample room to make a service road. Read Less
Sail Date: May 2016
This was our 4th cruise with Thomson fist time on the dream -this ship is poorly manage -Always a big queues in all restaurant's, kitchen staff were very unorganised, food layout vey confusing one big line for( everything) from salads ... Read More
This was our 4th cruise with Thomson fist time on the dream -this ship is poorly manage -Always a big queues in all restaurant's, kitchen staff were very unorganised, food layout vey confusing one big line for( everything) from salads to hot food it would take at least 20 minuets to sit down then food was always cold ? didn't matter what time you eat always the same. Food its self was not up to normal Thomson standard very poor quality and always served cold? Omelette very greasy bungers very chap meat kitchen staff very slow and poorly trained - soup was with desert section ? everything in the restaurants was very dis organised -People that simple wanted hot food i.e. had to queue behind people who wanted salad -Previous ships we has been on Cerebration -Destiny -Ireland escape was always vey good this is the worst organisation I have ever seen - I would not return on the Dream again ? However the bar staff worked really hard and cleaning crew Read Less
44 Helpful Votes
Sail Date: May 2016
Was really looking forward to this cruise, it was the Hellenic Classics. Actually getting onto the ship at Corfu was a joke.....an hour and a half queue to embark, in the sun!! Come on Thomson - not even any shade or seats, and bearing ... Read More
Was really looking forward to this cruise, it was the Hellenic Classics. Actually getting onto the ship at Corfu was a joke.....an hour and a half queue to embark, in the sun!! Come on Thomson - not even any shade or seats, and bearing in mind there were a lot of elderly people with sticks and crutches. The Dream is severely understaffed in all of the bar areas, as you wait forever to catch a waiter, and then when you do, you then wait ages to actually get your drink. Also the staff did not seem happy at all, apart from one or two. The happiest staff were the Cabin Staff. I have never experienced this before on a Thomson Ship, it was very disappointing. At the Captains Dinner we waited an hour before we got our first course, shocking. The same thing happened the next night. The only way that we got around this was to start to queue at 6 pm ready for the 6.30 pm opening. Once the food did arrive it was very good. The trips were very good with Thomson, but over priced. Can recommend the trip to The Monestery of Agia and Chania, and the Easy Ephesus Trip. I would definitely not go on the Thomson Dream again. Read Less
1 Helpful Vote
Sail Date: August 2015
This was only our second cruise. We were attracted by the destinations and reputation for not being too formal.also entertainment. We were not disappointed we had an outstanding holiday from start to finish. Ship info An old ship but ... Read More
This was only our second cruise. We were attracted by the destinations and reputation for not being too formal.also entertainment. We were not disappointed we had an outstanding holiday from start to finish. Ship info An old ship but quality, it's smaller size allowed access to some simply stunning ports, Kotor, koper,korcula,Venice,sibenik to name but a few. Wonderful destinations. Activities - always something going on, darts golf, bingo, particularly enjoyed the curling and quizzes.gym and spa small but fairly functional. Service- quite exceptional all staff friendly, attentive, always willing to help. This ranged from cleaning staff, cabin stewards, bars, restaurants, entertainment team require a particular mention, always smiling,engaging and helpful. Port & shore excursions Particularly enjoyed the cycling did several,however need to be aware a basic level of fitness and cycling experience is in our view essential. Travel to embarkation port- excellent only little drawback was we took cases to Birmingham airport night before as per itinerary however carrier declined to accept them. Once cases booked in next time we saw them was in our cabin, excellent service. Don't forget to keep some essential items in your hand luggage, I.e. Medication, toiletries etc. Cabin - no 052 Neil Armstrong suite. Restricted view partial station for lifeboat, no issues though, very spacious, ample wardrobe and drawers. Loads of coat hangers.coffee tea. Mini fridge bar. Dining- Meridian was a super restaurant, varied menu each night, first class service good selection of wines. Avoid busy times about 8:30 pmif you want to avoid queuing . We also ate at hot stone and excellent service and we thought the supplement was worth it for a special occasion. Excursions - only did a few cycling very good and well organised, walking tour of koper very informative. Adult only- this suited us and we found the overall cruise experience first class. Entertainment - Quite simply outstanding we saw 10 different shows something for everyone's taste. The effort in rehearsals certainly showed in the highly professional performances living up to the Broadway billing. The cabaret and deck parties had everyone dancing , singing entertainment was a real highlight of the cruise for us. The team were also very visible throughout the day on many other activities, classes library, quizzes etc. Disembarkation - very efficient settled our account evening before departure. Cases packed left outside cabin by 0300 we then joined them at our arrival airport. Summary Outstanding, highly recommended will now try the other ships in Thomson fleet. Read Less
2 Helpful Votes
Sail Date: June 2015
At first I was a bit apprehensive going on my first cruise with my 83 year old grandmother but I was pleasantly surprised. On arrival I was helped with my grans wheelchair through check in and to the cabin. The cabin was small and dated ... Read More
At first I was a bit apprehensive going on my first cruise with my 83 year old grandmother but I was pleasantly surprised. On arrival I was helped with my grans wheelchair through check in and to the cabin. The cabin was small and dated but we couldn't complain as we got a cheap deal. The food at the Lido was great, we ate there every day and there was a different selection every meal time. Most of the restaurant staff were lovely, especially Noel, they all managed to remember myself and my grans name from the first day! The entertainment team were first class, putting on a different show each night. The comedian Peter pier was also brilliant. I especially enjoyed the Scottish jokes! The gym was small but functional, I went 4 times during my cruise and it done the job. Half way through the cruise I done a seascape photo session with one of the photographers, Damien. I was pretty nervous at the start as I was on my own but Damien put me at ease right away and made me feel relaxed during the shoot. We got some amazing shots and decided to buy the lot! I would highly recommend Damien. Read Less
Sail Date: May 2015
Have just come back from a weeks cruise round the Greek Isles. On arrival had been given a double room rather than a twin but this was sorted by reception with a smile! Our room was wonderful spacious clean and comfy! - Cleaned everyday by ... Read More
Have just come back from a weeks cruise round the Greek Isles. On arrival had been given a double room rather than a twin but this was sorted by reception with a smile! Our room was wonderful spacious clean and comfy! - Cleaned everyday by a wonderful man whom we never got the name of! Food was lovely would highly recommend the panini station at lunch and Freddie at the ice-cream station always greets you with a smile and a laugh! The staff are a real credit to the ship I couldn't think of a bad word to say about them always helpful friendly and attentive. The show team are spectacular and clearly work very hard to entertain each evening! The stops were all OK but Kotor was really wonderful a beautiful town. We did a seascape photoshoot with Damien which I would recommend - great fun and lovely guy.. £40 for one photo though was abit steep lovely though the photos were! Can't think of anything negative to say about the ship would 100% recommend! Read Less
1 Helpful Vote
Sail Date: September 2014
My wife and I booked a last minute cruise departing Belfast on Sept 8th with Thomsons on the Celebration ship on a cruise called Ancient Wonders, a very apt name as the ship is nearly ancient and a wonder that it is allowed to sail ... Read More
My wife and I booked a last minute cruise departing Belfast on Sept 8th with Thomsons on the Celebration ship on a cruise called Ancient Wonders, a very apt name as the ship is nearly ancient and a wonder that it is allowed to sail considering the regular outbreaks of norovirus on the ship. We got off to a good start with the flight leaving Belfast at the allotted take off time 7am for the 4.5 hour flight to Dalaman in Turkey. We enjoyed nice flight until it was time to start our descent to land, the plane dropped down very suddenly causing many on board to scream with fear before banking away and climbing again, this happened about 5/6 times before the captain came on the intercom to tell us that he was having problems getting a landing slot due to the amount of air traffic around Dalaman airport, he then advised that if no slot available on the next attempt that he would have to divert to another airport as he was running low on fuel, you can imagine what affect this had on the passengers on board. After another futile attempt he was then forced to fly to Bodrum airport to land and refuel. We eventually landed in Dalaman at 5.30pm, some 4 hours later than planned. We should have been on the ship around 3pm but did not board until almost 8pm, therefore losing any chance to spend some time in Marmaris.we boarded the ship and made our way to the cabin which was pretty much what we had expected. We then made our way to the buffet restaurant as this was the only venue open for dining and were shocked to see that staff were serving the self service food as there were cases of norovirus ongoing and the public were not allowed to serve themselves or even make a cup of tea. This greatly detracted from the enjoyment as there were difficulties due to staff not understanding what customers wanted and long queues developing due to the slowness in serving the food. As the week went on the norovirus became more wide-spread with. Number of passengers becoming infected and in some cases detained in their cabins. Staff were constantly sanitising all areas around the ship including a number of cabins on our deck. By the middle of the week my wife and I began to feel ill and decided to eat & drink as little as possible on the ship for the rest of the holiday, we survived by eating when we went ashore and by buying soft drinks & water etc off the ship, we returned home on Monday 15th and have both had to take time of work due to this illness. Our feeling is that the ship needs to be taken out of commission and to be completely overhauled, sanitised and checked to ensure that the norovirus is eliminated. On second day at sea all the power failed (albeit for a short time) and the Turkish authorities banned the ship from sailing any further until their inspectors had boarded the ship and checked that all was in order re the power supply. A few days before we returned home a number of cabins facing is were flooded, they had to be evacuated, stripped of all beds, carpets etc and satanised. We were delighted when we were able to leave the ship for the journey home.   Read Less
Sail Date: September 2014
1st September First look at our cabin we paid for an outside but imagine the disappointment when we saw the dark dank cabin they called outside it was virtually in the bow of the ship,we have been on the celebration in 2012 hence we wanted ... Read More
1st September First look at our cabin we paid for an outside but imagine the disappointment when we saw the dark dank cabin they called outside it was virtually in the bow of the ship,we have been on the celebration in 2012 hence we wanted to go again having enjoyed it so much you could not see with out all lights on it was appaling we were told not possible for upgrade perhaps next week! Never happend. Then the noise started 3am awoken by a horrendous noise s much so that my husband who is very. Laid back got dressed and went upon deck to see what was going on ....nothing really quite went to reception to be told we had to endure it as nothing could be done just cat napped for 13 nights after that as the noise was there every night balasting the ship we were told very important didn't help us much Then the illness on ship was bought to our attention they could not find the source looking in every little nook and crank nine with tiny torches etc we were not to touch any food but we're served by gloved staff food was not up to previous cruise but the steaks under the stars were superb also the staff We paid half the price of this cruise on p and o earlier this year and never once were we disappointed it also was for 14 nights P&0 reward loyal customers with discounts whereas Thompson reward loyal customers with what must be the worst cabin on the ship Will have to think long and hard before traveling with them again mind you just booking the cruise on line was a nightmare they took our money but did not reserve the cruise had to revert to telephone but unfortunately the girl took hours to sort it out?..     Read Less
Sail Date: July 2014
Just returned from the Ancient Wonders Cruise on Thomson Celebration. Traveled with my 16 year old daughter. This ship is the sister ship of Spirit which was the first ship we cruised on about 7 years ago, it has had a refurb to be ... Read More
Just returned from the Ancient Wonders Cruise on Thomson Celebration. Traveled with my 16 year old daughter. This ship is the sister ship of Spirit which was the first ship we cruised on about 7 years ago, it has had a refurb to be "Platinum" as Thomson call it. --Accommodation-- We were located on deck 1 on the inside so I didn't have great expectations, but was very pleasantly about the cabin, it was very clean, had plenty of space and ton's of storage. There was some noise, particularly on a rougher sea night, but both me and my daughter had no problem sleeping. The only problem is that the LCD TV did not have a great viewing angle and was unwatchable from my bed - but I wan't there to watch TV anyway! Although it has had the refurb, some parts of the ship are a little tired, but again this was no bother. --Food-- We found the food excellent, using the Buffet for snacks/breakfast and the main waiter restaurant for dinner and twice for breakfast. Had I not been with my daughter I would have used the waiter service a lot more - brilliant! Several people paid for a meal in the extra special restaurant (Mistral)and said it was absolutely worth the £20 surcharge per head - so hope to do that next time. We also chose to always share a table and spoke to many interesting and friendly people. --Entertainment-- This was what really made the holiday, we only caught 3 shows which were to a very high standard, but it was the entertainment team in general which made our 7 days so enjoyable - having got stitched up to be in a game show on our second night I suddenly found that this took the experience to an extra level. (having people wave to you when they see you on ship or on an excursion) My daughter now want's to be a presenter/compare, special Thanks to Jake and Paul from the entertainment team for telling her all the options and what a good life it is for someone young. We loved the quizzes and were gutted we didn't win a prize (really wanted that Thomson Bag). --Itinerary-- Ancient Wonders was a good mix, was however disappointed that Santorini had to be changed the day before - did like the added bonus of going to Rhodes though. This itinerary is quite good for those that like the option for just heading off yourself. --Summary-- A great cruise experience, I've done shock and awe cruising with Royal Caribbean and I will say hand on heart that it's not the age or size of the ship that makes a good cruise - it's the people and service and I would say that the crew on Thomson Celebration are excellent. (going on the Majesty 25th July so hopefully will be just as good!)   Read Less
Sail Date: June 2014
this was a great trip the staff were very friendly the food was excellent as was the entertainment .people who complain about cabin vibration why not pay a bit more for a cabin upgrade we did and we heard no noise. also the people who moan ... Read More
this was a great trip the staff were very friendly the food was excellent as was the entertainment .people who complain about cabin vibration why not pay a bit more for a cabin upgrade we did and we heard no noise. also the people who moan about the food.are probably the ones you see with three courses and then leave half of it .also you cant blame thomsons for the weather .we went on three trips and everything was handled expertly from boarding to getting off the staff are there to help .the ship may be a bit old but with this amount of passengers it becomes more intimate .if you want a three thousand passenger superliner go elsewhere.pre book your cabin and take the drinks package .as in other reviews some of the carpets could do with a wash but how much time do you spend with your nose on the floor .we ate about eight then relaxed in a bar for the second showing in the broadway theatre and there were plenty of seats for the show. the cabin steward spent more time in the cabin than me always busy and pleasant, one drawback i got lost looking for the toilets but it was a great experiance and we will be back Read Less
1 Helpful Vote
Sail Date: May 2014
Good flight out from Birmingham, arrived same time as 4 other planes, long queues, make sure you get your Visa online before you go (New Ruling as of April this Year) or two long queues. interesting 1.5 hrs run to Marmaris, will be quicker ... Read More
Good flight out from Birmingham, arrived same time as 4 other planes, long queues, make sure you get your Visa online before you go (New Ruling as of April this Year) or two long queues. interesting 1.5 hrs run to Marmaris, will be quicker when (If) they ever finish the roads. Very quick well organised checkin at the port, went to the Deluxe Balcony Cabin on Eagle Deck 9, was not disappointed. Balcony was great. Its an open Balcony with the sun allowed in from above, not suitable for young children though as it is just bars in front of you. It does allow you to lie in bed and watch the land to be viewed or the sea to go by. Sea day we had Complimentary Continental Breakfast on the Balcony, heaven, this meant we were late looking for a sun bed and s we couldn't find 2 together we returned and spent the day on the balcony, they are long enough to lay down on easily, (5' 8'') two very long days visiting Israel but would not miss it for the world. Differing stories on lunches and where they stopped at the Dead Sea. Jerusalem a must, guides on the coaches very good who tell you about the country and the people not just where you are going. shows very good best group to see is 2Intense in the Horizons bar they are very very good. best rendition of Skyfall I have ever heard. had a problem which toilet flush rang reception, man there within 3 minutes, went to dinner it was fixed by the time we returned. The Staff are brilliant, felt as though I was in a six star hotel, Pattu looked after us very well, Knew when we were out and didn't disturb us at all. Food was good all round. Didn't have a drinks package as went don't drink a lot but found the prices very reasonable in the bars. Organisation by crew was great and kept us well informed. Thank you Captain and Crew of the Thomson Celebration. Read Less
Sail Date: May 2014
I have recently returned from a week on Thomson celebration and I will not be going on this ship again. I went with my 13 year old granddaughter. I had the unfortunate experience of leaving my purse on the plane which meant that when I ... Read More
I have recently returned from a week on Thomson celebration and I will not be going on this ship again. I went with my 13 year old granddaughter. I had the unfortunate experience of leaving my purse on the plane which meant that when I was checking in on the ship and at that point discovered that I had no purse. This had my debit and credit card in with some money in it. Luckily I had £200 in another wallet. All the receptionist did was to give me the telephone no. of santander and take my £200 to put on my on board credit account. At that point I had to phone the bank to cancel my cards. (On my mobile phone, no offer of please use our phone). I was going to use my debit card for my on board credit but it wasn't to be. I suggested that I go on my ipad and transfer money from my online banking to thomsons. They said that couldn't happen as thomsons account was in England. I also asked if someone could find out if my purse was in dalaman as it was on their thomsons plane, they said anything left on the plane had to go back to the airport which it had come from so I would have to check when I returned home to Leeds Bradford airport...... My grandaughter and I were 'on our own' from that point. The day after I went to speak to the manager of reception as I couldn't understand why I couldn't transfer money by online banking, again the manager told me the same as the receptionist and again insisted that anything left on the plane would be at Leeds Bradford aiport. Also he said the same as the receptionist....no transfer by online banking. My granddaughter and I struggled through the week, not being able to buy things off ship which was very disappointing. I have to say I met some lovely people on ship who offered to lend me money. One couple in particular who I must thank if they read this, was a lovely couple from Ireland but I never saw them again and didn't have chance to thank them, however I didn't borrow any money as I thought we would cope. Imagine to my horror after boarding the plane on my return home and asking the steward on the plane to guide me on where to go at Leeds Bradford to lost property was told that anything left on the plane would be offloaded at dalaman airport and could not ever be returned to the airport of departure due to security reasons. I had now missed the opportunity to visit lost property at dalaman airport. I have been on thomsons cruises before many years ago and could never fault them but will never go with them again, not just because of this experience of losing my purse but lots of other things. Food not as good, waiter service not as good. They advertised in the buffet that Beringer Zinfandel wine was on the bar list, but there wasn't any and hadn't had any for weeks. Cereal in the buffet on the first few days, there was lots of choice, later on in the week there seemed to be only cornflakes or rice crispies, when asked, they said they had run out. Choice on menu for dinner was poor. Cheese and biscuits, few thin slices of cheese and 2 cream crackers. The price for the week for a soft drinks package for my 13 year old granddaughter would be £97! On the positive side, the entertainment was good, but that was about all. Read Less
Sail Date: May 2014
Sailed out of Marmaris on the Ancient Wonders itinerary but Marmaris wasn't on the drop-down list! The ship actually looks like a ship and isn't in any way comparable to the modern day liners you will pass at sea or see in port ... Read More
Sailed out of Marmaris on the Ancient Wonders itinerary but Marmaris wasn't on the drop-down list! The ship actually looks like a ship and isn't in any way comparable to the modern day liners you will pass at sea or see in port but I kind of liked that. The flip side of course is that the Celebration isn't as luxurious as these floating hotels but nevertheless it has everything a person would need including a small gym along with several bars and restaurants plus a show lounge. Food - very good quality albeit the standard fayre and with plenty of choice for vegetarians. Drink - I was disappointed with the quality of beers and wines etc to the point that I probably would not take up the option of a "drinks package" in future and simply buy the premium brands. The "west end shows" are of course nothing of the sort and more like the sort of thing the local amateur drama club might put on at Christmas but that said they are entertaining. Cabins - are small but this is a ship after all and are fine. Crew - are very friendly and could not be faulted. Overall - Probably akin to a 3* hotel and I would return.   Read Less
1 Helpful Vote
Sail Date: September 2013
No Celebration! No one who has sailed a modern cruise liner could give this 30 year old tub more than a zero rating. Our cabin, not on a lower deck, rattled buzzed and shuddered day and night in rhythm with the rough running engines. On ... Read More
No Celebration! No one who has sailed a modern cruise liner could give this 30 year old tub more than a zero rating. Our cabin, not on a lower deck, rattled buzzed and shuddered day and night in rhythm with the rough running engines. On modern ships you don't know you're moving, on the Celebration it's as though you're bolted to the engine! It was impossible to sleep with cheap plastic cabin fittings constantly buzzing and rattling. They were silent only when the ship broke down one night, leaving the ship drifting with no lights or power. It seems critical mechanical breakdown is not unusual on this ship due its worn out systems, and outdated engines that belch clouds of polluting black exhaust extending to the horizon. Bathroom fittings were chipped and mouldy, the surface of the "caravan" sink was peeling off, and the toilet vacuum system broke down. Drinking water had a pungent musty odour which tainted tea and coffee, so we avoided drinking it. Deck superstructure was rusting, and gates in deck railings not locked so they could be opened by passengers or children. On days at sea there was a drastic shortage of sunbeds, with passengers lying on painfully hard decks, or just giving up. Complaints raised on board were ignored . Their attitude was that if all passengers didn't complain, you didn't have a problem. The crew, however, were generally brilliant, but the food was poor. We have enjoyed a number of cruises with other companies and never had to complain before, but Thomson really scrapes the barrel by overselling this tired old hulk. Avoid! Read Less
Sail Date: September 2013
At the age of 67, we decided to go on our first ever cruise. Chose the Celebration as it sounded friendly and not too formal. From the moment we boarded, we were made do feel so welcome. Had cabin 658, it was spot on and our steward was ... Read More
At the age of 67, we decided to go on our first ever cruise. Chose the Celebration as it sounded friendly and not too formal. From the moment we boarded, we were made do feel so welcome. Had cabin 658, it was spot on and our steward was so lovely. In fact all the crew were wonderful. We chose to eat in the Meridian every night and shared a table with another couple we got to know. We had the same table each night. We can't speak too highly of our waiter, Tata. I wanted to take him home, he was so cute. Both he and our wine waiter got to know our names, their attentiveness was first class. Thoroughly enjoyed the Captain's Gala Night, Captain John was a really good people person. There was so much going on all the time, it's impossible to do everything. The shows were excellent, the highlight for me was the Queen show, the show team certainly delivered. The comedian was Dave Christian, very good, not a swear word in sight. Of all the bars, we liked Hemingways the best, great for pre dinner drinks. The cruise we did was Ancient Wonders, very interesting. We did a couple of excursions and did our own thing on the other ports of call. Because we enjoyed our cruise so much, we have decided to do another, next year. The Dream this time, we will look forward to it so much.   Read Less
Sail Date: May 2011
Just returned form ancient wonders cruise. Flight from Manchester ok. 1 1/2 hr journey to Marmaris port, which I might add is a lovely port. Check in fast within 30 mins in cabin deck 3. no vibration midship Went for something to eat, ... Read More
Just returned form ancient wonders cruise. Flight from Manchester ok. 1 1/2 hr journey to Marmaris port, which I might add is a lovely port. Check in fast within 30 mins in cabin deck 3. no vibration midship Went for something to eat, cases there when we got back. Had the same cabin three times now. I read an early review that Thomason never recognised them as previous travellers. When we arrived in our cabin a nice card and lovely bottle of champagne. Much appreciated. We ate in the Meridian each night enjoyed the food, granted they were not big portions but by the time I had 5 courses that was enough. The wine waiter kept filling our glasses, never had to ask. We were on the AI which came with the holiday (booked early). My husband never had any trouble with the branded whiskey in fact the drinks seem to be extra strong in the Horizons bar. NIce atmosphere there and a lovely girl singer. The shows were ok, we have seen 'africa' many times but still enjoy it. The comedian was good too. Did 3 trips with Thomson, Istanbul, we chose the one where you drive over the Bospherous to the Asian side. We did Athens which was brilliant walked to the top, which is a must, fab views over Athens. We also did Santorine nice island. The other ports we did on our own. We have no qualms about the Celebration, will go again if its the right itinerary. This is a small ship not the huge P&O or RC. Its friendly, no tipping, all in all its what you make of a holiday and we thoroughly enjoyed it, go with an open mind. Enjoy. Read Less
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