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9 Helpful Votes
Sail Date: September 2017
I love the Greek islands and was not disappointed started off in a hotel first week, three brothers in sidari which really enjoyed. then boarded the dream, embarkation was easy no problems, thrilled with the cabin bigger than I have had ... Read More
I love the Greek islands and was not disappointed started off in a hotel first week, three brothers in sidari which really enjoyed. then boarded the dream, embarkation was easy no problems, thrilled with the cabin bigger than I have had and clean, food was tasty and warm, all on board was friendly and extremely pleasant and helpful, the entertainment was very professional and enjoyable went to the show every night, didn't go on any excursions but got off ship and explored every port of call as it was walkable from the ship the captain every day would talk to us and was very friendly, and the ship can be formal if you want or as I prefer to dress casually and still feel comfortable even in the evening, plenty of entertainment in the night in all three bars or if preferred a quite few hours in the coffee bar. disembarkation was simple and easy, will definitely go back next year. Read Less
2 Helpful Votes
Sail Date: September 2017
We booked Thomson due to previous experiences, but on arrival the room was filthy and very dusty, the windows throughout the entire ship needed cleaning. The bar service was awful, some were very slow and very rude, they need retraining. ... Read More
We booked Thomson due to previous experiences, but on arrival the room was filthy and very dusty, the windows throughout the entire ship needed cleaning. The bar service was awful, some were very slow and very rude, they need retraining. The restaurant service was very good, although the food in the main restaurant was awful. The chicken tasted like it was days old and the beef was too overcooked and looked and tasted like a cheap cut. The Lido restaurant was the best place to eat, although there was not as much choice as other Thomson Ships. The public toilets were also very unclean, smelly and not checked enough. The ports were excellent, although they should have put on shuttle busses in some ports as the walk to get into the nearest bar was approximately 2 miles away from the ship. Not on for people who find it hard to walk. The entertainment on the ship was excellent. The show team were at a west end standard. The entertainment hosts were very friendly and always very approachable. Embarkation was also very un organised and took too long to get through especially after a very long day travelling. Overall it seemed like they have neglected the other ships in favour of the newer ships. Read Less
6 Helpful Votes
Sail Date: September 2017
The ship is mid range in size and looks old. I found the ship to be quite stable and had little roll when sailing. The ship is easy to navigate and there are plenty of lifts. The staff are very good and work very hard. Food is very ... Read More
The ship is mid range in size and looks old. I found the ship to be quite stable and had little roll when sailing. The ship is easy to navigate and there are plenty of lifts. The staff are very good and work very hard. Food is very average at best and there was a severe lack of fresh fruit and seafood. The only fresh fruit was melon. At the back of the cold counter were rows of apples and oranges that you had to stretch across and get, however, they were not fresh. I only saw 3 bananas the whole cruise. I saw no berries. There was a poor selection of foods for the evening meal. We tried the hot stone restaurant once which is £17.50 each I think but I was not impressed. Our cabin was an inside cabin on deck 5 (5001). This was the very first starboard cabin and was the noisiest I have experienced. There was a constant banging all day and night and we had drilling noises at 2am. Every port we entered was about 6 to 7am and the ropes/anchor were lowered which was noisy for about 30 minutes. There was no let up and we visited a port most days. When we complained we were advised that there were no other cabins available but if one became available they could move us! A member of staff came to our cabin and witnessed the banging himself one afternoon. The gym is OK but like the ship the equipment is old. Entertainment is quite good and the resident band are very good and versatile. The stage performances were good. The itinerary was good and we visited lovely places but I wish the ship has been better. Read Less
36 Helpful Votes
Sail Date: August 2017
As I appreciated reading other people’s views on their cruises prior to departing, I thought I’d make a contribution of my own. In a nutshell, we enjoyed the cruise immensely, no real complaints at all and we intend to go on another ... Read More
As I appreciated reading other people’s views on their cruises prior to departing, I thought I’d make a contribution of my own. In a nutshell, we enjoyed the cruise immensely, no real complaints at all and we intend to go on another one next year. Points Thomson did a good job getting us on the ship and our luggage was waiting for us outside our cabin. Unfortunately, we waited over 30 minutes to get checked in on board (to be fair they had 5/6 staff on the check in, it was just the volume of people that was joining the ship). At the check-in, you were encouraged to register a card to pay for your bar bill etc, hand in your passport (issued you with a receipt) and pay £15 to use the cabin safe for a week. We paid for an outside plus cabin, as it was our first cruise we liked the idea of being able to see outside. We glad we paid the premium; other people will no doubt have different views. The cabin was clean, well laid out, had a handy fridge, hairdryer, T.V., lots of cupboard space, small settee and a generous size double bed plus a powerful shower in the bathroom. If you were being harsh you could say the décor was a little dated, after all the “Dream” is a 30 year old ship. We appreciated “Mario” our cabin steward for a week; he did an excellent job in looking after us. Come to think of it, we found ALL the staff helpful and courteous during the cruise. They worked very hard in our opinion in ensuring the guests were well catered for (well that was our experience). First few days we were “encouraged” to upgrade to an all-inclusive drinks package, the cost would have been nearly £400 for the two of us (based on the number in your cabin). As a pint of lager (fosters) £3.95 and the cocktail of the day cost £4.20, for us it didn’t represent good value. Found out many guest had qualified for free all-inclusive drinks packages due to booking early. There was also a premium drink package for an additional £10 per person which enabled you to consume more branded alcoholic drinks – again you pay your monies……. We had no complaints regarding the choice and quality of the food; we had 4 meals at the Orion restaurant. This restaurant is more formal, with waiter service. On 3 occasions we were asked to share a table, personally it wasn’t an issue for us as it gave you the opportunity to get to know other guests. The Lido restaurant was where we personally had our breakfast as it was a help yourselves buffet and I certainly did (my wife was more restraint). For the sum of £47.95 each, we purchased a package to dine at the 3 more “exclusive” restaurants. As the standard restaurants were perfectly acceptable, you could argue that paying extra is a little excessive, however we certainly enjoyed the experience of the 3 meals, especially in the Mistral’s restaurant. The ship was FULL; the captain stated this at his gala on the Saturday. At times you had to queue, especially at peak times; having said that it was similar to many all-inclusive hotels we have been to. Also, there were always many staff serving and the queues (in our opinion) were handled efficiently. The entertainment on the cruise, especially in the Broadway Show Lounge was excellent and noting how full the theatre got, many hundreds of people had the same opinion! We would definitely recommend any guest to see one of the shows, well worth it. During the cruise we went on 3 Thomson excursions, whilst not cheap, they were all enjoyable and Thomson looked after us very well. As you may have surmised by now, we enjoyed our 1st cruise. We did have a few niggles, a very temperamental safe, which opened when it wanted to (not ideal when you needed access to it prior to going on an excursion!). The toilet which stopped flushing every few days (it uses a “vacuum “system to flush and blockages elsewhere stops your toilet from functioning!). Lastly, our cabin was “haunted”, as during the night you were woken up by “scratching” noises coming from the ceiling and walls. Was it a poltergeist, possible however, we felt it was more likely the air con piping; bizarrely you never heard the noise during the day! None of the above spoiled our 1st cruise experience, we enjoyed the ship, the staff and the people we met, thank you all on the Thomson Dream, and we certainly will book with you again. Read Less
8 Helpful Votes
Sail Date: August 2017
Me & my husband have cruised on a few ships before, so were really looking forward to the Argean Meze on Thompson Dream. On the positive points- the crew and majority of the staff are in the main really pleasant. The food is relatively ... Read More
Me & my husband have cruised on a few ships before, so were really looking forward to the Argean Meze on Thompson Dream. On the positive points- the crew and majority of the staff are in the main really pleasant. The food is relatively good with surfice vegetarian & other alternative diets available. We ate mostly in The Lido restaurant on deck 9 which is buffet style. We found the food to be hot, and nicely presented, different soups served each day- which were really tasty. Breakfasts & lunches were nice with lots of choices. We ate a couple of times in Mistral restaurant on deck10 but as this is near the pool area it can get crowded quickly and is noisy.There are 2 restaurants on ship that you pay a service charge of approx £20 that we didn't bother using. The negative points as follows: the ship is very tired and dated and in need of total refurbishment. Visible rust on balconies and an unpleasant drain smell from the toilets especially on deck 8. We had a balcony cabin on deck 8 ( we were informed when booking that there are only 10 of these onboard that had recently been refurbished) we have stayed in cabins and suites with balconies previously so was expecting certain standard. However cabin was very small and balconies have large gaps each side thus impacting on your privacy. The Clarins toiletries were the best thing about the cabin! The adult only area on deck 11 ( one of the reasons we chose this ship). Had been converted back to family area due to customer feedback- we were informed in the welcome pack when onboard- we think we should've been made aware of this prior to the holiday.. Decks 10 & 11 were very rowdy and kids were running everywhere- all the sun beds were always taken so we did not spend anytime up there. Entertainment was mediocre at times & not to the standard we've experienced on other ships. The excursions were good although would be much cheaper if you arranged them yourself. All in all an "OK" holiday but would not go on this ship again regardless of its destination. Read Less
1 Helpful Vote
Sail Date: August 2017
This was our third cruise with thomson, and probably our last. We arrived late due to a late flight to corfu, we were tired and hungry so decided to go to the only restaurant that was open at the time, Sirens, we found the buffet style ... Read More
This was our third cruise with thomson, and probably our last. We arrived late due to a late flight to corfu, we were tired and hungry so decided to go to the only restaurant that was open at the time, Sirens, we found the buffet style restaurant quite small, the food choice was not as good as we had become accustomed to on cruises, the seats were very dirty and stained, my wife refused to sit down on some seats because of they were that bad, looking under the table we found bits of food that had fallen off the tables and not cleaned properly. The food was tepid and not hot enough to inhibit bacteria growth. We thought the food issue was probably due to us being late in the restaurant, however, we soon found out it did not matter when we ate, the food was a poor standard in both of the buffet restaurants at all times, the food was so poor we hardly ate on board the ship, after complaining we were told, everyone else is happy so it cant be that bad, this seemed to be the stock answer even when we complained to thomson on our return, customer service seems to be a dirty word here. The swimming pool was dirty and always covered in scum. There did seem to be plenty of sunbeds and we never had trouble finding a bed each even on sea day. The bars were busy and did seem to be understaffed, there were a few times when we ordered drinks from the waiters when we either did not get our drinks or got he wrong drinks delivered, if we went to the bar we had to wait in long queues but the bar staff and waiters were friendly and happy. The entertainment was good, not fantastic, the show team did a good job with the shows and the entertainers did a good job of entertaining us. Our cabin was a good size and clean and our cabin steward was always helpful. We paid for one excursion to the corinth canal, we did not think this was worth the money we paid and could have probably been better off making our own way to the site. Our favourite trip was one we did on our own to Olympia, this cost us 10 euro on the bus and 12 euro each to get into the ancient olympic site. The issue with the food and the bar sevice really let this ship down and the fact that the complaints were met with quite a terse response from thomson and no real appology we will not be booking with Thomson or TUI again. Read Less
13 Helpful Votes
Sail Date: August 2017
My friend and I booked the Greek Island cruise to celerate our 50th birthdays, the itinery was changed to our advantage. We left Corfu and visited the following islands-Kalamata, Santorini, Rhodes, Crete, Pireus for Athens, Kefalonia and ... Read More
My friend and I booked the Greek Island cruise to celerate our 50th birthdays, the itinery was changed to our advantage. We left Corfu and visited the following islands-Kalamata, Santorini, Rhodes, Crete, Pireus for Athens, Kefalonia and returned to Corfu (Wow is all I can say) Neither of us had been on a cruise before and the whole experience was amazing. When booking we upgraded to all inclusive (a must) the food in all areas of the ship was great, drinks were good quality and brand names incuded in the package. We ate in the Orion restaurant which was waiter service and the whole experince was fantastic, we dined alone and shared tables which resulted in us meeting lovely people. Everyone was extremely friendly, from the other holidaymakers to all staff on the ship, they work so hard and we appreciated all of their efforts. All itineray was well planned and your days information was delivered to your cabin the night before and maps were available with further detail in Destination Services next to Reception, all fool proof, listing buses, beaches, sights etc. Our cabin 5021 was spotless, we were treated to towel art and Imademe (sorry not sure if I have your name correctly spelt) was so lovely, helpful and friendly - thank you ! We saw an excellent show on board, spent every night in the Waters Edge bar and after the singing duo enjoyed the late disco. We met some fantastic people in there, couples, families and groups of all ages and loved every minute - the bar staff were great fun and one who I named John Travolta totally took over the dance floor and put us all to shame !!! I have one complaint, it came to an end. We stayed up late, got up early to enjoy every minute and I had to apologise to the comedian on our last morning as I had ran out of time and failed to see his show - next time ! What a week, I can honestly say we had a ball and I would book another cruise with Thomson in a heartbeat, thank you to everyone we met on the ship Read Less
7 Helpful Votes
Sail Date: August 2017
We last sailed on the Dream 5 years ago, quite a few changes, some good some not so. Embarkation an disembarkation uneventful and smooth. Changes on the ship, the Waters Edge which used to be a teen club is now the area for the ... Read More
We last sailed on the Dream 5 years ago, quite a few changes, some good some not so. Embarkation an disembarkation uneventful and smooth. Changes on the ship, the Waters Edge which used to be a teen club is now the area for the casino and bar with a small dance floor. Entertainment was good, apart from the shows which were a bit schmaltzy and the comedian old school. In house band was the best, really versatile. Cabin kept tidy, however no towel animals, unlike most others, I suppose it depends on the person looking after you. Our cabin was floor 5 at the aft, the thrusters/propellor noise was horrendous and woke us every morning so I'd recommend elsewhere, bed quite comfy. Dining, I feel sure there used to be 5 courses, now it's 3 in the Orion,portions just the right size and wine plentiful. We would have liked the same waiter every night but as we were a big party this must have been the reason. Another change was no Baked Alaska parade and no food exhibition. Shore excursions, we didn't get off at Kalamata, looked uninviting, Athens was a complete dump, went to the Acropolis but the queues so big we came back. Kefalonia was lovely as was Santorini except for the cruel people who chose to ride up on the Donkeys. Santorini very expensive, 8 euros for a milkshake! Rhodes was nice too. Lots of sunbeds available, except they were in full sun with no shade, another change was the sun room upstairs where the astro turf used to be, nice area offering a little shade and a bar in the area was very welcome. Cocktails 80% ice, prossecco nice, also beer, always something on the menu to try, would recommend the drinks package, another change is no signature for drinks (unless out of the package) which was far better. All in all pretty much what we expected lovely holiday Read Less
11 Helpful Votes
Sail Date: August 2017
Very dated boat - probably looked good in the 1980's but not in comparison to modern ships. We paid about £800 a night for this cruise - probably about the same rate as some of London's top hotels. In return got dull, luke-warm, ... Read More
Very dated boat - probably looked good in the 1980's but not in comparison to modern ships. We paid about £800 a night for this cruise - probably about the same rate as some of London's top hotels. In return got dull, luke-warm, very plain food, which we had to fetch ourselves from the buffet. Reception told us not to bother going to the a la carte restaurant - apparently if you wear £150 pair of jeans you aren't as special as someone wearing 2 for a tenner chinos from the Daily Mail special offers page. The board basis was meant to be 'All Inclusive' yet this only entitles you to a 'basic' drinks package - they constantly try to get you to pay £50 to upgrade to a premium package. Not quite All Inclusive then - but I suppose Semi-Inclusive has less sales appeal. Talking of trying to push sales, Thomson has all their staff at it - even the Captain came over the Tannoy at many of the ports trying to flog us bottled water from the ship because it was 'cheaper' than onshore (it wasn't), and advising us to get a Boat Taxi at Venice rather than walking - even though we found out it was only a 30 minute walk. Poolside it was a bit like Butlins at sea with young 'entertainment' hosts trying to enforce fun on the passengers by playing daft games and quizzes that everyone just googles the answers for. Ruined the poolside peace more than anything else. The water in the pool had an interesting grey colour with plenty of dead wasps, empty beer cups and used plasters floating about all day. The boat is also badly sound proofed. We booked a suite cabin which is situated on the deck below the 'Medusa Bar' which has mediocre bands blaring out the same old done-to-death songs at volume 11 through till midnight - I appreciate this isn't that late but we have a 6 and 4 year old who wished to go to sleep at 10pm who kept being disturbed by the bass, wailing, stomping feet and drunken cheering. There was no point asking to be moved cabins as they only have 5 suites and I think they are all on the same deck so we didn't bother. To our amazement, we bumped into a number of guests who were actually returning for the second, third or fourth+ time on this boat! Have people not seen what you can get elsewhere for less money?? Maybe its something to do with the marketing - something I would give Thomsons five stars for - as at every turn they bombard you with 'please come back next year' begging announcements. A summary in two words - Royal Caribbean Read Less
14 Helpful Votes
Sail Date: July 2017
This was our first cruise and we know a number of people who have been on Thomson cruises and loved them. We were not disappointed. The ship was lovely and everywhere was spotless. The Captain (Richard) was the loveliest person and gave us ... Read More
This was our first cruise and we know a number of people who have been on Thomson cruises and loved them. We were not disappointed. The ship was lovely and everywhere was spotless. The Captain (Richard) was the loveliest person and gave us so much information every day. The food was first class and the service was second to none as were the cocktails which I think I managed to sample most of !.. All the staff were fantastic. A special thanks to Rogie in the Orian Restaurant who was absolutely fantastic, so attentive as I must say everybody was. Mario was our cabin steward who was brilliant and left our room pristine every morning and evening. The entertainment was so professional with fanatstic singers and dancers and Carl Schofield the comedian who had us rolling and got a standing ovation.The organisation in all the ports of call was very organised as was the embarking and dis-embarking. This was our first cruise and I hope the first of many. Thank you Thomson Dream for a fantastic holiday!!! Read Less
10 Helpful Votes
Sail Date: July 2017
Having been on a Thomson Cruise in 2016 with my wife and family aboard the Thomson Spirit, we decided to book another this year having had such a great time last year. We chose the Dream because of the itinerary it offered, and the places ... Read More
Having been on a Thomson Cruise in 2016 with my wife and family aboard the Thomson Spirit, we decided to book another this year having had such a great time last year. We chose the Dream because of the itinerary it offered, and the places and activities we experienced were all excellent. The two excursions we chose to go on we felt were good value for money, both the guides and transportation were efficient and informative. The Captain and the crew of the ship were both helpful and friendly, along with the entertainment and food which catered for all ages and tastes. We chose the Outside Plus Cabins which we found to be spacious and more than adequate for our needs as last year we had the Standard Outside cabin and the difference the larger window made meant there was less of a restricted view. The housekeeping staff were efficient and helpful dealing with any issues effectively whilst keeping the cabins clean and tidy at all times. We would defiantly recommend this type of holiday to our family and friends, and hopefully plan to go on another cruise in the future. Read Less
1 Helpful Vote
Sail Date: July 2017
Thompson unfortunately are money first, customer second , we felt very strongly that it was all about squeezing every last penny from you, this was our first cruise and probably our last, The Thompson dream is dated, the food very poor, ... Read More
Thompson unfortunately are money first, customer second , we felt very strongly that it was all about squeezing every last penny from you, this was our first cruise and probably our last, The Thompson dream is dated, the food very poor, you are unable to leave your sun bed for more than 45 mins, if you do your belongings are taken to reception because there are nowhere near enough sun beds, so forget a relaxing lunch, stuff it down and legg it back, excursions are unnecessarily expensive, average £220 per day for a family of 4 , housekeeping staff were lovely, reception staff rude and abrupt, our daughter was injured on the ship by a broken lamp, we went to reception and asked for a plaster and whilst she was dripping blood we were talked through the prices," Buy your own plasters from the shop or pay £47 to open the medical centre" no concern for her what so ever !! , money money money ! On an over priced cruise anyway, I urge you to shop around ! Read Less
23 Helpful Votes
Sail Date: July 2017
After having travelled on other ships we were persuaded by friends to try the Thomson Dream, we are pleased we did. From embarking at Corfu we found the staff to be very attentive as my husband struggled to carry our bags a young man ... Read More
After having travelled on other ships we were persuaded by friends to try the Thomson Dream, we are pleased we did. From embarking at Corfu we found the staff to be very attentive as my husband struggled to carry our bags a young man helped us and we found our bags outside our cabin door. That night we ate in the buffet style dining room as we could not be bothered to get dressed up on our first night. After eating we sat and had a quiet drink and then walked to the theatre named the Broadway Lounge. This theatre looked grand compared to some we have visited in the past. Myself and my husband do have a passion for shows and like to travel to the West End at least once a month to watch professional shows. However, after reading recent reports on here of how 'low' the entertainment team perform I must say I completely disagree. The dancers, particularly the three small female dancers were exceptional and their performance skills were excellent. The only 'low' point for myself was that the show was not long enough. We did not attend the sail away party as we were so tired from our traveling. On return to our cabin our steward had already been in and pulled the sheets back and placed chocolates on each pillow. Our cabin was on the 8th deck and was an outside plus. It was spacious and clean but we had been in bigger cabins with previous ships. Over the next few days we explored some beautiful ports such as Rhodes, Santorini and Kefalonia but we did struggle with the heat but we shouldn't really complain of this. Rhodes was my favourite as it had some glorious buildings in the Old Town and we both felt that Thomsons gave us enough time to explore off the ship. The food was excellent and we spent the majority of the time eating breakfast in Sirons and the waiter served dining room each night. The foods each time were hot, creative and devine with the portions being small but adequate. The waiters were very kind and helpful and we got to know a few and they welcomed us each night to our table. Again we watched the entertainment all week in the theatre and although I said earlier the three girls were exceptional I did feel that the singers were too, the only weakness for me were the male dancers who could not lift the girls correctly or had the technique needed throughout the dances. My favourite shows were Africa and Moulon Rouge as I loved watching these three small girls dance especially the little blond girl who danced Roxanne, splendid!!!! However, my husband preferred the singing shows such as the cabaret ones. One of the boy singers we got speaking to during our stay and he was telling us how many weeks of rehearsing goes into these shows and how many shows they have to learn, when listening to them they sound very professional and need applauding. When he was speaking of the team it was interesting to know that two of the girls are sisters which when he pointed them out to me I would never have guessed!! We watched a group of them singing one night in the big lounge and again we were impressed. Although we are elderly many of the guests got up to dance and looked like they were having an amazing time. Again we evidence this on another night when a very small dark girl sang by herself, she may be tiny but she had a powerful voice and the guests were again dancing on the dance floor in front of her. With the food, the cabins and the entertainment excelling through our stay we have decided to rebook on this lovely ship for New Year and I cannot contain my excitement. Thank you everyone for allowing me to make some special memories with my dearest husband. Read Less
28 Helpful Votes
Sail Date: July 2017
We chose this cruise,because we have always been happy with Thomsons and have travelled with them about eight times.We always look at the itineries,to find one that is calling at ports we haven't visited yet,obviously this becomes ... Read More
We chose this cruise,because we have always been happy with Thomsons and have travelled with them about eight times.We always look at the itineries,to find one that is calling at ports we haven't visited yet,obviously this becomes more difficult as time passes.The Greek islands have been on our to do list and we certainly were not disappointed.Our flight out and service at Corfu to join the ship ran very smoothly,our cabin was very well presented and staff were on hand to answer any queries.The restaurants are always fun with the staff being so kind and always smiling.The food and choice of menu were posted every day and we enjoyed the choices provided. The excursions were well organised,but we prefer to explore each destination ourselves,Santorini was very pretty and the cablecar was fun.Syros was very unexpected,no one seems to have visited or even heard of it before,we found a very beautiful place to visit,the locals were very helpful andeverywhere was so clean.We found a quiet little café where we could people watch and see the world sail by at the quay side.We would definitely visit again.The other destinations were Zante,Chania on Crete...very busy place with lots of character...and friendly people,we also called in at Marmaris too.The weather stayed fantastic all week which is always a bonus. Read Less
12 Helpful Votes
Sail Date: July 2017
Cannot rate this cruise highly enough. This was our first cruise and we didn't want a formal affair. We travelled as two families with teenage children. The flights and transfers to the ship were seemless. Once on the ship, the ... Read More
Cannot rate this cruise highly enough. This was our first cruise and we didn't want a formal affair. We travelled as two families with teenage children. The flights and transfers to the ship were seemless. Once on the ship, the staff could not have been better - helpful, cheerful, efficient and genuinely seemed to want to ensure that every single passenger had the best time. Every member of staff from bar staff, catering staff, entertainers, ships officers, retail assistants, housekeeping staff all appeared to love their jobs and had the holidaymakers experience at the heart of everything they did. The ship is clean, there's plenty to do. Food was varied and on tape until midnight each night. Food was well presented and fresh despite the numbers catered for and the fact that it is available for 18 hours a day. The all inclusive package is to be recommended. So many times in the past all inclusive means watered down, cheap unbranded alternatives. This couldn't be further from the trust on the Dream. The all inclusive package at just £16 per day was such good value for money it was ridiculous. Excellent entertainment. The itinerary was brilliant - well organised with lots of information on excursions which could be arranged on the ship in advance via Thomson. If you wanted to do your own thing once ashore which is what we did, there was plenty of information available and recommendations on where to go for the best beaches, shopping, sights etc. All in all a wonderful experience. If you are looking for a formal environment, while one of the restaurants required formal attire, the atmosphere aboard is more casual but definitely suitable for families and those not wishing to dress up in black tie every night for dinner. Read Less
12 Helpful Votes
Sail Date: July 2017
we chose this cruise because we hadn't been to any of the destinations. We upgraded to an outside cabin which had a decent size window and was of OK size. We also pre paid the drinks package and three lots of excursions before we ... Read More
we chose this cruise because we hadn't been to any of the destinations. We upgraded to an outside cabin which had a decent size window and was of OK size. We also pre paid the drinks package and three lots of excursions before we went. Even though our agent had done all the API and we had checked in on line and printed off our own boarding passes when we got to Stansted we still had to Que with everybody else who had done the same for about 20 mins for baggage drop. No quicker than before you had to do all this stuff yourself. Should have had more than two on check in I think. Flight on time, luggage at Corfu great, reps there to meet, straight onto coach and 15 minx to port. Check in quick and luggage arrived at cabin within 30 mins. I would probably put swim stuff in hand luggage as it says can take up to 2-3 hours. Food, service, staff all very good. We were on deck 6. Main formal restaurant on 4 and pools and Lido self service on 9. Formal night very good, black tie, long or short dresses are the order. We thought we would do self service all week but we did the formal. Did the hot rocks restaurant one night £16 pp extra however lovely evening. This is done round the closed pool at the front of the ship so inside/outside sought of thing. Must be good as captain and officers were there the same night as us. The excursions were good however mostly 0830 starts! Our favourite island was Syros where we just walked round the town. One good thing all the places you dock you can just walk ashore and just go or get the hop on hop off bus or the city bus on Crete to town for €1.70. Two places had to tender, santorini and Zakinthos. Enjoyed captain's twice daily announcements on weather, speed,direction, sunrise, what time the pilot was coming on board, docking etc. Good to know they support recycling as say the skip arrive on departure day. Have to be out of your cabin by 8am on morning of departure. Really enjoyed this cruise it was as formal or casual as you want to make it. Read Less
3 Helpful Votes
Sail Date: June 2017
We went on this cruise to celebrate out 20th Wedding renewal its was amazing if you havent done a cruise yet this Thomson Cruise is very highly recommended everything and I mean everything was perfect We had nothing to complain or moan ... Read More
We went on this cruise to celebrate out 20th Wedding renewal its was amazing if you havent done a cruise yet this Thomson Cruise is very highly recommended everything and I mean everything was perfect We had nothing to complain or moan about from entertain and to bar staff all do a bloody hard and great work food was fab catering from snacks to full meals providing to every ones taste to dietary needs we slept so well during this time and we will be going back as we saw fab views and countries during our time the entertainment ie shows entertainment was great and so much work and effort in put in we thoroughly enjoys these. the ship was so clean and tidy crew working throughout they were so very friendly and would accommodate you with anything we went also with any couple who have cruised before who said that they would do this cruise again Read Less
3 Helpful Votes
Sail Date: May 2017
As this was our first cruise we were a little bit apprehensive of what to expect. So after much deliberation between my wife and I we eventually settled for the Thomson Dream. This being a slightly smaller vessel than others viewed, and ... Read More
As this was our first cruise we were a little bit apprehensive of what to expect. So after much deliberation between my wife and I we eventually settled for the Thomson Dream. This being a slightly smaller vessel than others viewed, and decided on after having read many posts about the Dream on a few sites. To us novices we found it a bit smaller than we thought it was, but were quite happy about that. We picked a Cruise and Stay holiday for our first adventure. We flew from Edinburgh to Corfu with Thomson doing the Aegean Shores, no hitches at all pleased with this flight. On arrival at Corfu we were ushered to the embarkation hall where we found the whole process very simple and easy. On joining the ship our luggage was waiting at our cabin door. Our cabin was comfy clean and quiet all the time. The food on board was very good along with the service received. Plenty to do on board at nights, can't say much about day time as never on board. We never used the ships tours as we like to do our own thing. Overall we throughly enjoyed our first experience cruising the seas, in fact we liked it so much that we've booked again with Thomson this time on the Discovery and we're heading on the Baltic Experience next June. Our stay was at the Sensimar Grand Mediterraneo Resort & Spa by Atlantica in Corfu. We again throughly enjoyed this hotel, food excellent, staff very accommodating, facilities excellent, the only thing I would point out here is depending on where your allocated it does have a steep hill up to the hotel complex, but not to worry pick up the phone and call reception and within a few minutes a golf buggy will arrive and transport you up the hill if required. Entertainment at night was very good, but it can get slightly crowded so you need to get there early for the nightly entertainment. The complex has a pebbled beach, not to everyone's liking, and you get there by the Gondalla Train, or walk down about, well a lot of stairs. Local buses come into the complex, prices very reasonable. Read Less
21 Helpful Votes
Sail Date: May 2017
From The moment that you step on-board you move into a bygone age of service the staff work tirelessly to ensure that ever guest feels special. Where nothing that is too much trouble and the guests whims are catered for from getting a ... Read More
From The moment that you step on-board you move into a bygone age of service the staff work tirelessly to ensure that ever guest feels special. Where nothing that is too much trouble and the guests whims are catered for from getting a drink to advise on the next port of call of events back home. The cabins were a lot bigger that I was expecting with space to relax if required. The bathroom is small but has everything you need. There is plenty of cupboard space to hang and store you suites and dresses there are a set of draws for everything else. We stored our cases under the bed where there was loads of space. We were a little worried about the amount of plugs in the cabin reading loads of stories and reviews on how bad ships are for such things. There were in fact 5 usable plugs in the room more than you find in most hotel rooms. We made use of the ones for the bedside lights to charge mobile phones just like I do at home. There is a good TV in the room that shares information about the ship and has music and TV channels to watch tip if you are staying in an inner cabin then the channel showing the view from the bridge is a must as they drop the lights at night so you are just left with a dark screen but with be light again in the morning showing you what the weather is doing. We found that the food on board was of a good standard with something for everyone we always found something to eat in the Lido. We enjoyed eating in the Orion restaurant with its more formal setting and full waiter service. There was only one formal night whilst we were on board where everyone dressed up in their finest and looking great. I know some people dislike this part of cruising but I think it shows the best in people that they participated in the spirit of days gone by sailing. Previsions were made for the guests that did not want to take part with service as normal in the Lido restaurant thought out the night. The entertainment on the ship is great from the shows to the singers and bands the whole ship rocks to the vibe of happy guests. The bar staff and waiters work tirelessly to ensure our glass is never empty and the good times flow. We had renovations about how much we would enjoy the whole experience of life at sea. Everyone in our party loved it and were asking when they could do it again. Book with confidence that you will have one of the best holidays you have ever had on board. Read Less
15 Helpful Votes
Sail Date: October 2016
Just been on the Thomson Dream and as frequent cruisers we were rather disappointed. The ship is going into dry dock for a re-fit and felt that we were a bit of a nuisance as the last guests. Our chalet lad was pretty useless. Normally ... Read More
Just been on the Thomson Dream and as frequent cruisers we were rather disappointed. The ship is going into dry dock for a re-fit and felt that we were a bit of a nuisance as the last guests. Our chalet lad was pretty useless. Normally they are amazing but we had to go to reception 4 times for one thing or another. One day we had no towels and had to use the pool towels but next day they were gone as well. Reception was very apologetic but nothing was done all day and we had to go back. Food was OK but not up to their usual standard. There was unusual smells on deck 7 and also in the dining room on the last day. Work had already started on empty cabins which we thought was a little unprofessional. The entertainment team were Ok but a bit below the usual standard but then we learnt that the normal team had already left and these were just stand ins. Still we had a good time and have been on the Dream many times so hopefully this was a one off. Read Less
5 Helpful Votes
Sail Date: October 2016
Great itinerary for classical sites & ports of call. Nightly stage show was extremely entertaining despite many complaints we heard by many other travellers that there was little variety. Long queues at the buffets was a bit ... Read More
Great itinerary for classical sites & ports of call. Nightly stage show was extremely entertaining despite many complaints we heard by many other travellers that there was little variety. Long queues at the buffets was a bit of a nuisance and the food on offer was pretty mediocre but the cruise was mostly spoiled by the freedom smokers enjoyed that contaminated many communal areas including the promenade deck. Those who choose to smoke should be isolated to an area whereby other travellers are not exposed to their unsocial habit. Smoke free areas were consequently congested. Outside cabin was roomy and the steward was hardworking and attentive but the bedding and towels were in need of replacement - all a bit grey due to age and over use. Admittedly the ship is more than 30 years old - perhaps it's time she were retired from the fleet. Not sure that I would travel with Thomson cruises again unless they tighten their smoking policy. Read Less
23 Helpful Votes
Sail Date: September 2016
We chose Thomson Dream because it was going to the area we wanted and we had already travelled on the smaller ships Celebration twice and Majesty once. Dream has undergone refurbishment and the scale of the ship was good with three sets of ... Read More
We chose Thomson Dream because it was going to the area we wanted and we had already travelled on the smaller ships Celebration twice and Majesty once. Dream has undergone refurbishment and the scale of the ship was good with three sets of stairways between decks, all the lifts operated except one and I imagine they keep one available for transport of furniture and equipment for maintenance. We took a wrong turn one day ending in a basement area where they were steam cleaning a sofa, to be lauded. The staff were courteous, cheerful and helpful. The food was of good quality and sometimes the quantity at the 'main' of the four course inclusive evening meal in the Orion was a little too much e.g the serving of roast tuna. We ate there most evenings, men wore shirt and long trousers and ladies wore skirts, slacks, nice tops or day dresses, (except the captain's dinner when men wore dinner jackets,or suits and ties, or sports jackets and ties and long sleeve shirt, some didn't wear the jackets just long sleeve shirts and ties, ladies as far as I could see wore cocktail type outfits either dresses, suits or trousers with fancy tops. El Capitaine Richard Watkins was his usual warm, welcoming and sociable self, his new word of 'negatory' used when asked if the entertainment troupe had followed him from his previous ship! He is a great character). He used the ships tannoy to give us news of arrival and departure from ports and when there were particular issues with regard to ports or the ship, that we needed to be made aware of, including temperature outside in port and the speed of the ship. Singer Ben Moss needs a larger venue due to lack of seating, entertainment troupe fab. Learned line dancing one day, lots of activities on ship. Would have liked an evening film show in between events. The later you leave the facial in the trip the cheaper it shall be. Read Less
13 Helpful Votes
Sail Date: September 2016
We much enjoyed our cruise and found the ship a pleasant and comfortable base from which to explore a variety of Greek (and one Turkish) ports.The crew were always very helpful and cheerful. Three dining room staff in particular were very ... Read More
We much enjoyed our cruise and found the ship a pleasant and comfortable base from which to explore a variety of Greek (and one Turkish) ports.The crew were always very helpful and cheerful. Three dining room staff in particular were very helpful indeed namely, Hendrick, Segfried and Ferri. Thank you gentlemen for your care of us. The food in the dining room was good and we enjoyed every meal. The wine list is reasonable too. Our cabin, an outside standard one, was spacious and comfortable. The entertainment was excellent especially Benjamin Moss who played every night to a packed Waters Edge audience. The main theatre was the two deck high Broadway and the cruise singers and dancers were superb. We have cruised with Thomson before and find them good value for money with no nonsense over tips and over dressed dining! Smart casual sums it up. We are sailing with Thomson again next September and are already looking forward to it! Read Less
13 Helpful Votes
Sail Date: September 2016
Absolutely amazing from beginning to end flight out ship cabin crew top notch highly recommended crew couldn't be more helpful felt like royalty .all the excursions we took where fabulous with very knowledgeable guides The food ... Read More
Absolutely amazing from beginning to end flight out ship cabin crew top notch highly recommended crew couldn't be more helpful felt like royalty .all the excursions we took where fabulous with very knowledgeable guides The food was amazing we didn't go formal we liked that you could choose to do as you pleased . We were celebrating our ruby anniversary and choose a cruise to Mark this special occasion we were blown away and will be looking to book again for next year . We will try another Thomson cruise as we were so very impressed .,with how everything went so smoothly as we had never flown before we were quite worried I as to what to do and where to go , everything was simple always someone on hand to show you the way everything went like clockwork Thomson really looked after us anyone cruising for the very first time can be safe in the knowledge they will be totally in safe hands with a Thomson cruise. Looking to book a Thomson cruise for my sixtieth next year .after our trip on the dream we know we will not be disappointed .. . Read Less
11 Helpful Votes
Sail Date: August 2016
We found the Thompson Dream to be a "mixed bag" Our cabin 5064 was adequate but on 2 occasions water came up from a drain in the bathroom to fill the bathroom floor to a level which completely covered my feet.when I reported ... Read More
We found the Thompson Dream to be a "mixed bag" Our cabin 5064 was adequate but on 2 occasions water came up from a drain in the bathroom to fill the bathroom floor to a level which completely covered my feet.when I reported the problem on both occasions we received no apology just a phone call 48 hrs later to check up.!!! The kettle had smoke pouring out one morning not from the plug but from inside the kettle. This did not set off any alarm but staff did come immediately I called for assistance. The kettle was replaced. On deck 9 on several days toilets were out of action or full to the top ugh... Most of the staff were smiling & helpful a few were not which is a shame one young man pushed past guests waiting to go into the Lido and let the door close in the face of a guest holding 2 cups of tea. The young group of entertainment staff were first class very professional and really worked hard to put on fantastic shows,The singing and dancing was amazing.Well done to each & everyone of them. We enjoyed the ports and our cruise but will not go on the Dream again. Mistrial Resturant excellent Hot Stones Resturant bad experience rude staff member spoilt our evening. Read Less
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