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3 Helpful Votes
Sail Date: September 2018
Our group of 6 adults cruised the iconic isles cruise it was fantastic from start to finish apart from two nights of rough seas that prevented us docking in Zante but instead we docked in katakolon which was beautiful. Food and drink was ... Read More
Our group of 6 adults cruised the iconic isles cruise it was fantastic from start to finish apart from two nights of rough seas that prevented us docking in Zante but instead we docked in katakolon which was beautiful. Food and drink was excellent something to suit everyone bar staff gr8 and especially the waiter Nikola from serbea who was so good to us throughout the week. Inside cabin was compact but good for us and had everything we needed Reginald was our house keeper and always was so pleasent and friendly. Will definitely be booking again well done TUI.Embarkment and Disembarkment were exceptional smooth and as we were on an evening flight we were able to stay on book with full use of all inclusive facilities until our pick up time,luggage all colour coded and ready for our coach. Only downside was the entertainment got a bit repetitive and we didn't enjoy the comedian at all but still loads more to keep us entertained. Read Less
2 Helpful Votes
Sail Date: September 2018
We went around the eastern med. The ship was ok all staff were good , friendly and worked very hard. Food was good but always busy in the island restaurant in mornings and at linsh time. Snack shack food was good at lunch you could get ... Read More
We went around the eastern med. The ship was ok all staff were good , friendly and worked very hard. Food was good but always busy in the island restaurant in mornings and at linsh time. Snack shack food was good at lunch you could get small portions of fish & chips or chicken & chips Ect. Gallery 47 restaurant was ok and we only had to wait about 10 to 15 mins to be seated you get a buzzer so you can go and have a drink while you are waiting. Bar staff were good in live bar and around the pool also when watching the shows always asking if you need anymore drinks. We paid to upgrade to a delux cabin with a balcony on seventh deck which was very nice the only down side which spoiled our holiday was that this cabin has a VERY VERY Bad vibration through out the cabin from the balcony to the front door this happened every time the engines were running day and although the night the bed was shaking we later found out that cabin 7088 has the same problem. We also had a problem with the airconditioning it was freezing cold and although we turned it right on to the warmest setting it was still freezing we reported it but nothing changed we were told you could not turn it off, Our cabin steward Lino and his team were very good nothing was to much trouble for him Thank you LINO. BE WARNED DONOT BOOK CABIN 7090 OR 7088 Read Less
2 Helpful Votes
Sail Date: September 2018
Been on few cruises in the last few years but would not go back on discovery 2. Corfu airport very small and massive que on way home. Some people were having to que outside as there flight was delayed. Upgraded to a balcony room ... Read More
Been on few cruises in the last few years but would not go back on discovery 2. Corfu airport very small and massive que on way home. Some people were having to que outside as there flight was delayed. Upgraded to a balcony room on 6th floor which was lovely. Staff nice. Did three excursions. Two were on the electric bikes which were great. George and Sophie were great guides. Would highly recommend this. Did an excursion in Venice think it was called secret escape? It was awful not at all like it’s advertised. Would not recommend. Hot tubs were not hot and a few times only one worked. Service in restaurants and bars were very slow and it appeared the staff were not experienced. Never enough staff on. Entertainment was poor apart from opera singer Benjamin. Was really disappointed after spending a lot of money on this cruise.Would rather go on an older ship where you are looked after better. Read Less
7 Helpful Votes
Sail Date: September 2018
We have never cruised before, and were a bit apprehensive This was an amazing holiday, top class entertainment, food, accom and service - can't wait to return. Some of the shows wouldn't have been out of place in the West End ... Read More
We have never cruised before, and were a bit apprehensive This was an amazing holiday, top class entertainment, food, accom and service - can't wait to return. Some of the shows wouldn't have been out of place in the West End Choice of restaurants was great, and the gym facilities were adequate Destinations were ideal and we had enough time in each to get to relax, soak up the atmosphere before returning to ship. We just wish we had discovered cruising years ago- the perfect balance of relaxation, activity, good food and brilliant service- Tui should be very proud of Marella Discovery 2, its staff and crew- there was a sense of pride in the way everyone went about their daily tasks only recommendation- more effort into the open air cinema programme- Hook, Jumanji, BIG and Ghostbusters but only approx. 10 children on board And charging for wifi seemed a bit cheeky Read Less
2 Helpful Votes
Sail Date: September 2018
This was our first ever cruise. We were a bit dubious at first and wasn’t sure if it was for us, but after a couple of days, we found our feet and began to enjoy it. The day at sea, the boat was very very busy (understandably), the pool ... Read More
This was our first ever cruise. We were a bit dubious at first and wasn’t sure if it was for us, but after a couple of days, we found our feet and began to enjoy it. The day at sea, the boat was very very busy (understandably), the pool area looked like seal colony, people were packed in like sardines, which I didn’t like. Days at destinations was fine - plenty of room. The staff are EXCELLENT! Very friendly and always happy to help you and serve you. Certain staff really stood out ... the Head Waiter Josico ... great manager and really goes out of his way to help. Charity the waitress in the steak restaurant is just lovely! Sofie on the destination desk was lovely and so helpful. Some of the entertainment is fantastic ... our favourites were the singer Maynia / Jessica Drake on the Piano / the comedian is a must! He’s so so funny. Those 3 entertainers were the highlight of our cruise. The Steak restaurant for a supplement is well worth it! The food and service are amazing! The only thing that was a bit of a let down was that every day you would be pretty much guaranteed to be served a drink that was not 100% clean. We sent back lots of drinks because lots of glasses had lipstick marks on them. Read Less
9 Helpful Votes
Sail Date: September 2018
We went on this cruise because we had been on the Marella Dream in June, we had such a good time on the Dream we decided to go on the Discovery, so we could compare the two. we enjoyed both to be honest, although the Dream is smaller and ... Read More
We went on this cruise because we had been on the Marella Dream in June, we had such a good time on the Dream we decided to go on the Discovery, so we could compare the two. we enjoyed both to be honest, although the Dream is smaller and older ship than the Discovery I'd say the Dream just piped the Discovery for us. We thought the Dream managed the people it had on board better than the Discovery, it just seemed to us that there were to many people for them to cope with comfortably. Don't get me wrong the staff were fantastic and worked very hard to make our stay as good as they could, we just thought the management had packed to many people on the ship. To give you an example if you were out and about at night there didn't seem to be enough seating for all the customers, I'm not sure if some parts of the Discovery were more popular than others but it did look odd that there were a lots of people having to stand because there were no seats available. Food on the Discovery was good and plentiful, we did have an issue with the bacon on the breakfast buffet which I have written to them about but that was all, just going back to the subject of room, we went as a couple and when we went to the 47 gallery or the 47 restaurant we wanted a table for two which we did get, but the tables were only separated by a few inches so there was no chance of a intermate or private conversation because you were so close to the next table. Now again don't get me wrong we are not loners and can mix with the best of them, but if I wanted to make eyes at my wife I don't want the women on the next table getting the wrong idea because we so close together. The cabins were nice and the staff kept them clean, the places we stopped were good, except Santorini which was a disappointment the place would be lovely if it wasn't for the vast amount of people, we expected it to be busy but goodness me it was packed to the rafters. My wife has a disability and walking is a problem so it was even harder for her to get around because the crowds, there were no places to rest for her because all the places were full, so we decided to go back to the ship, but even this was a big problem because the queue for the cable car back down the mountain was so long its was a long hot wait of 20 minutes before we got back down. So if you go on this cruise been warned its busy and hot at the top the crowds are mad and in our minds Santorini has that far away look, it looks better far away. All the other destinations on the trip were better and we enjoyed them. Over all we had a good time we will go again with TUI next year on a different ship and see how they do, look out for my review. Read Less
3 Helpful Votes
Sail Date: September 2018
Aegean Shores – TUI Marella Discovery 2 (7 day cruise) This was our second TUI cruise and overall it was enjoyable and due to the ports of call. Booking I booked through the TUI offices in West Lothian and spoke to a lady ... Read More
Aegean Shores – TUI Marella Discovery 2 (7 day cruise) This was our second TUI cruise and overall it was enjoyable and due to the ports of call. Booking I booked through the TUI offices in West Lothian and spoke to a lady called Lynne. She was absolutely fabulous and I can’t thank her enough for her time and assistance. Flights and Transfers The flights were on time and the in-flight service was excellent. My only issue is that once checked in we then had to collect our cases on arrival and haul them to coaches. Previously, once we’d checked in, the next time we saw our cases was outside our cabin door. Cabin Our cabin was spacious and I only have praise for housekeeping staff, Irinya who serviced our cabin on a daily basis and was excellent. Food We ate almost exclusively in the 47° restaurant for breakfast, dinner and the occasional lunch. The waiter service was friendly and efficient. Sometimes we had to wait for a table but never longer than 20 minutes. The food was varied and of good quality. Unfortunately the food elsewhere on board was not so good. Snack Shack – This busy pool side food area serves chips, battered fish and chicken wings, all day EVERY DAY! This became very monotonous which was frustrating and disappointing. Also the sandwiches were wrapped in a paper bag and had minimum fillings of very poor quality. The salads came in a flimsy cardboard container that fell apart once you picked it up and the salad was 80% lettuce. The Glass House – Only visited this once and that was enough. Very poor selection of food available which was hidden behind glass counters, very poor quality and variety. The Islands – Busy self-service restaurant, only visited this for afternoon tea. Again very disappointed in the quality and variety of food offered here. Sandwiches made with thick sliced bread and minimum fillings. Selection of cakes (if you could call them cakes) was of very poor quality and the only hot choice on EVERY DAY was sausage roll! With the exception of the 47° restaurant the food on offer was of poor quality and cheap! Drinks It is an all-inclusive package so most drinks are included in the price. My only issues with this are: * Unless you pay an extra £50 bottled water is chargeable * When ordering drinks if you don’t specify the brand name of the alcohol you want you get served the cheap rubbish! * The bar staff were very thin on the ground and on occasions you had to wait some considerable time to get served. And the bar staff had trouble keeping a check of who was next to being served and on occasions just wandered off. * The cocktails were very disappointing, the bar staff simply threw them together so each time you had one they tasted different. Also the glasses were never decorated or accompanied with fruit that you would expect to be part of the cocktail experience – again very disappointing. Entertainment This was the most disappointing aspect of the cruise, with the exception of the Broadway Show Lounge. Elsewhere on the ship the entertainment was shabby, boring and a holiday camp could have provided a better standard. There were 3 grand pianos on board, one in the 47° restaurant, the Atrium and the Live Room. The only piano played was in the Live Room. So no background pianist during dinner or in the Atrium, despite the fact a pianist was on board. In fact on one occasion two of the entertainment staff were holding an evening dance class in the Atrium bar and the music came from a laptop placed ON TOP of the piano! It seems more common that the Atrium is used for entertainment when a pianist playing music or taking requests would have been more than sufficient and relaxing. On the last night the entertainment staff gave a farewell musical event in the Atrium bar, they were all casually dressed, un co-ordinated and singing to a backing track which was very amateurish, uninspiring and cheesy. The opera singer was superb but singing Time to Say Goodbye on the last night was a cringe-fest. On the day of departure many of us had late flights but had to vacate our cabins by 08.30. As a result passengers were sat in the Atrium and other bars killing time and milling around. During the whole day no entertainment was provided and the shops were shut. Passengers sat around as if they were in an airport departure lounge or doctors surgery, very disappointing. Clearly an example of key staff assigned other duties and a possible reflection of how understaffed the ship was. Excursions The excursions were more expensive than our last cruise and we only booked two as a result. The Athens excursion cost £65pp. We set off about 9am and were back on the ship by 1pm. During this time we spent just over an hour at the Acropolis, the rest of the time was spent on the bus with places of interest pointed out to us as we drove past. This was by no means value for money and I certainly would not recommend this excursion to anyone. Although our guide was excellent and well informed and her capabilities not a result if any input from Marella. The bicycle ride in Crete cost £36pp. On our last cruise we took a bicycle excursion in Ibiza which we thoroughly enjoyed. They are not cheap but as we enjoyed the bike ride we booked again in Crete expecting similar. I have to say that the staff in charge of the bike excursion were fantastic (Sophie & George) and I have no complaints about them, however I do feel disappointed with the excursion. My complaint centres the duration and time spent actually cycling. Within 20 minutes of starting we had a 45 minute stop in Heraklion, which was fine. We then cycled for approx. 30-40 mins to some obscure beach and spent about 11/2 hours there. We then headed back to the ship and arrived approx. 2pm. All in all very disappointing due to short duration and minimum time actually cycling! Summary Aspects of the cruise were enjoyable and met our expectations but it was crystal clear that TUI were trying to cut costs wherever possible, particularly the standard and quality of food offered, the entertainment and the number of staff. It’s tempting to say that it was a floating holiday camp when, with a little creative thought and small expense, it could be so much more than it was. It has certainly made us think twice about booking again with TUI. Read Less
3 Helpful Votes
Sail Date: August 2018
Hi all , myself and my family decided after a lot of mixed feelings to book a cruise and as this was our first we decided to do 1 week cruising and 3 days in a hotel . Let me start by saying that myself and my family were all very ... Read More
Hi all , myself and my family decided after a lot of mixed feelings to book a cruise and as this was our first we decided to do 1 week cruising and 3 days in a hotel . Let me start by saying that myself and my family were all very excited about setting sail for the first time as TUI have a good name in value for money cruises. As it was our first cruise we went with our friends who have been on 3 other Tui cruises and highly recommended them . This is how me and my family rated the Tui Discovery 2. customer service - very poor many staff had the wrong attitude towards paying customers , I had to bite my tongue on more then one occasion, the amount of time spent standing at the bar waiting to get served was incredible, they need more staff. The only staff that were friendly and made me smile were cabin cleaners . Thanks Lino. Food - the island self service restu rant is very poor , the gallery restaurants were hit and miss and not a great choice, glass house wasn't bad but very small portions and only seated a small amount of people , the snack shack food was OK for fast food, not something you would have day in day out . The other restaurants that you pay extra for were all booked up within the first two hours of being on the ship, so we couldn't get in at all. Shops - don't open until 18:30 and are completely rubbish unless you want tobacco or designer items . Pool - this was more like a kitchen sink . Sunbeds - Tui says you can't hold a sunbed for more then an hour if your not present , that's rubbish as people pegged towels to beds and we're gone all day . Very crampt deck area . Glass house pool - nice but couldn't understand why children had to leave the indoor pool by a certain time , it's hot outside and the kids wanted to play in the pool. And here is my biggest gripe with this disappointing ship, Entertainment - without a shadow of a doubt the worse entertainment I have ever experienced on a holiday , either live music ,live music ,live music, dance lessons, or bingo , I expected so much more from a company like TUI. Cruise - never again with Tui. Read Less
1 Helpful Vote
Sail Date: August 2018
I got on the discovery 2 at Corfu and got of there as well. I was on the ship for a week and the destinations are lovely Santorini and Rhodes have to be my favourite. The cruise is really good the activity's for kids are a ... Read More
I got on the discovery 2 at Corfu and got of there as well. I was on the ship for a week and the destinations are lovely Santorini and Rhodes have to be my favourite. The cruise is really good the activity's for kids are a climbing wall a mini golf 9 holes 2 swimming pools one inside and one outside also there is a games room called hideout for the children to chill out and play on the Xbox and the football table. The entertainment is fantastic with 4 different venues to choose from and they have a casino. the bars were clean and sold a verity of alcohols from shots to beer to cocktails. the crew are so friendly saying hello and always ready to help really good custom. The sail away party was absolutely fantastic with live performances from DJ Tomas and a band that I cant remember there name and a flag parade to see were parts of the crew come from. definitely arrange with TUI they are stars amazing job Read Less
2 Helpful Votes
Sail Date: August 2018
This was our first cruise, so we had nothing to compare against, but the 4 people in our party all thought the cruise on Merrella Discovery 2 was excellent. The ship and the cabins were spotlessly clean, the crew are permanently going ... Read More
This was our first cruise, so we had nothing to compare against, but the 4 people in our party all thought the cruise on Merrella Discovery 2 was excellent. The ship and the cabins were spotlessly clean, the crew are permanently going around cleaning. The majority of the crew were very pleasant and helpful, you will always get one or two who aren't, but they were very much the minority. The quality of the food was exceptional and there would be something for the fussiest of eaters. We dined mainly in the Island restaurant which is self service, but the food here is superb. I can't agree with a previous reviewer who said the food was poor. We also dined in the Gallery restaurant and 47 Gallery restaurant both of which is waiter service, again the food was excellent. We did have to queue and wait for a table in both of these restaurants, but it wasn't a problem. We asked for a table for 4 and was given a bleeper device for the restaurant staff to contact you when a table was available. the longest we waited was approx. 25 minutes. There are two more restuarants on board for which you have to pay a supplement to eat in. We didn't bother as we felt there was no need. Maybe if we had been on a two week cruise we may have done. .We had a superior balcony cabin, which again was excellent. It was a good size and never felt cramped. If there was a small criticism, it would be the shower cubicle could have don with being a touch bigger.Having said that, I am a more mature person of age and never had a problem having a shower. We all thought the entertainment was very good on board ship, especially the live shows. Yes they aren't West End standard, but very very enjoyable, and the entertainers work very hard. We went all inclusive, and felt we had our monies worth, again TUI do try to charge extra for certain things but if you are careful about what you asking for you can do the whole cruise without incurring additional charges. As for the morning announcements from the Captain from the bridge, we all thought this was a good way to start the day. Captain Chris was very informative telling you about the place we were moored and the weather for the day. We had no problem with this. All in all as a first cruise we had a fantastic time, and will certainly cruise on this ship again. Read Less
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