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98 Marella Cruises Eastern Caribbean Cruise Reviews

wow what a great ship run by a good crew, joined ship at Palma no probs strait forward. Sailed to cartengena, malagar then off to Madeira , followed by five days at sea to the carabean. Cabin cleaned twice a day to high standard by artemo ... Read More
wow what a great ship run by a good crew, joined ship at Palma no probs strait forward. Sailed to cartengena, malagar then off to Madeira , followed by five days at sea to the carabean. Cabin cleaned twice a day to high standard by artemo . Dining was great in all restaurants, fussy eaters would not go hungry. Entertainment was so so aimed at the older generation. Bar service was prompt but some people complained they had to wait five mins.ports were nice considering they have just had hurricane season, but not much evidence of this. Would I go again, defently next year. Try it don't listen to the moaners. Disembarkation went smoothly , flew home on the tui Dreamliner nice plane with good cabin service arrived at Gatwick and only the baggage reclaim was the normal British go slow.overall a great holiday. Traveled as a couple with friends Read Less
Sail Date November 2017
Our first time Thomson ,,,, (we have done many PO , princess, and Royal Carabean ) And it was more than we expected ,,, entairtainment great , so much choice in food , so much so we never got to the speciality resturants , we did a ... Read More
Our first time Thomson ,,,, (we have done many PO , princess, and Royal Carabean ) And it was more than we expected ,,, entairtainment great , so much choice in food , so much so we never got to the speciality resturants , we did a transatlantic 6 days at sea , felt there could have been a movie on through the day , as we are not all into quizzes ,,,,, however we came home and booked the Discovery 2 for March next year ...but not a transatlantic again , we spoke to other cruisers ,who were on there first ever cruise ,and said it would be there last ever cruise , as I said not enough going on in sea days . Great friendly staff and all inclusive premium drinks .... No cheap drinks ...... Staff in tge resturants were so friendly ... I cannot take peppers (allergy ) and chef made special fo me . Read Less
Sail Date April 2017
Cuban fusion We chose this cruise because of the itinerary. I wasn't looking forward to it after reading all the negative reviews. Arriving in Jamaica was a hoot, ok filling imigration forms in a corridor is not ideal but ... Read More
Cuban fusion We chose this cruise because of the itinerary. I wasn't looking forward to it after reading all the negative reviews. Arriving in Jamaica was a hoot, ok filling imigration forms in a corridor is not ideal but passport control none existant totally laidback typically Jamaican. The ship seemed a bit tired on the outside but what a lovely surprise once on board quite the opposite well looked after clean and everything looked reasonably new and very comfortable. The crew always busy keeping the ship clean lots of brass that was polished every day. Our Cabin steward (Mahrus) was there and made sure we had everything we required. Nothing over the week was to much trouble for him he was brilliant. We don't normally do excursions but so glad we did, the guides were all local and boy did the know their stuff, well worth the money. I'm gluten and lactose intolerant but didn't have a problem all week. We ate in Orions in the evening and there was always at least two items on the menu I could eat. The food was well presented hot and very enjoyable. The waiters were great, only negative the Head waiter (Boris) wasn't very happy when a table for two was requested. Soya was always available, so much so Natasha in Sirens brought it every morning without being asked. Afternoon tea was a big disappointment, not much for the gluten customer (a plain scone, muffin, cookie and sandwich) everyone else fabulous. Sea days great just take the opportunity to lie back and relax I did, Manchester airport was great, cases disappeared and appeared outside our cabin brilliant. The dream liner was great (we chose premium) better than British Airways newer planes I suppose. The plane coming back not so much an older plane premium not worth the extra money. Overall we thoroughly enjoyed our first cruise so much so we've just booked do the Pride of Panama next year (Discovery 2). Don't be put off by negative reviews invariably by people who have cruised for years and always go with Cunard, P & O etc or so they say probably next to the engine room. All the complainers on our cruise were never above deck 4 says it all (all fur coat and no knickers). Go for it and enjoy Read Less
Sail Date March 2017
As with a previous cruise from Barbados the overall 'getting there' was faultless for us. Our suitcases were taken from Manchester airport and we didn't see them again until they were delivered to our cabin. The Dreamliner ... Read More
As with a previous cruise from Barbados the overall 'getting there' was faultless for us. Our suitcases were taken from Manchester airport and we didn't see them again until they were delivered to our cabin. The Dreamliner aircraft was comfortable and with good entertainment. We arrived into Barbados and were whisked straight to Discovery without the need to go through the airport. Embarkation was quick and easy and so our cruise began... First impressions of Discovery were that it was big (compared to Celebration). We had our first look around and were impressed with the public areas that we came across. The atrium was quite impressive and it was good to see a proper theatre for the shows. The bar areas also seemed a bit more contemporary to those on Celebration. We had two cabins during our cruise and both we found to be spacious enough for our needs and had everything we needed including plenty of storage and a bonus of a 'free' safe. During our time on the cruise we had our evening meals in the main dining room, gallery 47 and the glass house. We like to dine just the two of us and this wasn't a problem - we only had to wait for approx. ten minutes with a pager on one evening. We found plenty of choice in both 47 and gallery 47 (two menus alternative nights) and found the food we had to be of good quality and served well. We found it much simpler for the wine to be served by our waiter than a sommelier - much quicker too than previous cruises. Carlos one of the waiters in Gallery 47 deserves a special mention for his friendliness and helpful attitude. Bar service around the ship was good - not slow as some people have mentioned and a great choice of drinks to suit everyone. Breakfast in the Islands buffet was ok- a good selection of cooked and continental foods but finding a table was sometimes a bit of a chore. Afternoon tea was great though !! We often missed lunch so the Snack Shack was great for grabbing a quick salad, sandwich or cookie - a nice informal touch to the ship. Three things stand out for us about the entertainment; Paul Evans the cruise director - he should have his own show in the evenings !! Protégé - great band although we would have liked to have seen them more in the evenings around the ship playing more contemporary music, in the right environment. A good show seems to have been a jamming session with the band and Others including Mr Sax but this was late on and we had an early start the next day so missed it. Mr Sax - brilliant performer who really came across as enjoying his performances. We also enjoyed the comedian that came aboard and the crew show was great. We went to two of the shows in the Broadway lounge and these were also good. The evening quizzes etc that were put on in the Venue seemed a bit lack-lustre to us - perhaps it isn't the right 'venue'? A couple of things we did notice on this cruise regarded the staff onboard. The senior staff seemed invisible - we got used to seeing them around and about on celebration but other than 'Dress to Impress' night hardly saw them which is a shame. Also we found a lot of European staff to be a bit surly and not as friendly as the Asian staff which was very noticeable. It would be a shame to loose this quality. We had chosen the cruise because of the itinerary and only had one day at sea. The ports of call were all great for us but we really enjoyed Bequia, Guadeloupe, St Kitts and Antigua. We went on two ship excursions which we thoroughly enjoyed and found to be good value for money. Plenty of the ports had local companies offering tours as we came off the ship. equally we found it easy to do our own thing using local buses for a fraction of the cost and with a lot of local flavour thrown in!! We had a brilliant time and will go again with Thomson knowing that we will have another quality time. Read Less
Sail Date March 2017
We flew from London Gatwick in the premium section of our Thomson flight. Both outbound and inbound flights were on time. When we landed in Barbados, cruise passengers were the first to leave the plane and we were put into coaches and ... Read More
We flew from London Gatwick in the premium section of our Thomson flight. Both outbound and inbound flights were on time. When we landed in Barbados, cruise passengers were the first to leave the plane and we were put into coaches and transported to the ship. We did not have to collected our luggage, it went straight to the ship. As we were the first flight to arrive, embarkation was very quickly carried out. When we got on the ship we were shown to the lifts, told our cabin was on deck 7 and up we went. There was a steward in the lift area and he pointed us in the right direction. That was the 1st difference we noted, no steward to show you to your cabin and show you where the safe etc. was. The cabin was bigger than I expected and had a free safe ( the 2nd difference), a fridge, walk in shower, 3 seater settee, desk and chair. The balcony had a small table and 2 chairs. The cabin was light and airy. So after a quick shower and a change of clothes (from our hand luggage) we went off to explore. Our first impression of the atrium and glass lifts was 'wow'. There are loads of places to eat on board that are included in the cruise price. There is the main dining room 47 degrees. We only ate dinner here 3 times as we found the service to be extremely slow and the food lukewarm. But we always had breakfast here as we are not fans of buffets. Most of our evening meals were taken in the Gallery 47. Here, the food is mainly Italian but the only have 2 menus which they rotate each day. There is also the chefs choice from the main dining room, which I often had. The food and service here was much better. You can also go to the glass house for dinner and have either 3 tapas or a piizza as well as a basket of bread and a cheese or meat or mixed sharing platter. The first time we had tapas but the 2nd time we had tapas for one and pizza for one and said we would share both. You can also pay £9.95 and cook your own steak on a hot stone. Then of course, there is always Islands, the buffet restaurant or the snack shack. We liked the snack shack for a quick light lunch. It is really a grab and go servery but they do small trays of chicken or fish and chps, hot dogs, burgers etc. You can pick up premade sandwiches, wraps, rolls and salads here. Lunch is also available in the main dining room and salads are available in the glass house. Or of course there is the buffet. The drinks package was the best we have had. It included bottled Bud, Corona, Peroni to name but a few. We didn't like the house red but on checking the wine list, we found we could have chianti. So that is what we ordered each night. The weather wasn't brilliant. We had quite a few showers the first weeks, a few less the second week but very strong winds.Precursor to the storms that have hit the east cost of the U.S. We managed to make all our Ports. We did 2 ships tours. One was the Botanical gardens and Deshies Beach in Guadaloupe. We wanted to see where Death in Paradise was filmed. On changeover day we went to Harrisons cave in Barbados and got soaked through. In St Lucia, we went with Cosol Tours. Well worth the $75 per person for the day. In St Maarten we booked with Bernards Tours, again well worth $40 each for 4 hours. The other ports of Martinque, Grenada, Dominica, St Vincent, Bequi, St Kitts, Antigua and Tortola we just wandered around as we have done island tours there on previous trips. Not sure we liked not having wine waiters. We missed the Filipino waiters. Nearly all the waiters, head waiters etc were European and wore suits. It was very Germanic. Certainly not like the other ships in the fleet. The theatre shows were excellent. For a change we hadn't seen any of them before. Didn't like the format for the game shows, the fun element seemed to be lacking and the same faces were contestants most nights. Music was playing constantly day and night. The only quite places during the day seemed to be the adults only veranda and the promenade deck. Would we sail on her again. Yes we would if the itinery suited as the pros outweighed the cons. Read Less
Sail Date February 2017
We travelled to the Caribbean for 2 weeks 2 adults , 1 nine year old in Feb 17. This was our first cruise. Following long journey embarkation well organised. You don't go through Barbados customs, you get on a bus straight to the ... Read More
We travelled to the Caribbean for 2 weeks 2 adults , 1 nine year old in Feb 17. This was our first cruise. Following long journey embarkation well organised. You don't go through Barbados customs, you get on a bus straight to the ship. We did not opt for a cabin upgrade and glad we did not pay the extra. We only spent time in the room to sleep and shower. The room was spacious enough with sufficient storage space. We had the all inclusive drinks package. We are not huge drinkers so unsure if it was actually work spending that money seeing as we were off ship every day. 75% of the passengers appeared over 60 and boy do they have fun. The entertainment was for the over 60's and was lovely to watch them having confused huge amounts of cocktails ! The shows were considered poor by some passengers, although I cannot comment . I find my own entertainment. Take a water bottle and fill it on the ship before you go out . Shame on Thompson for not providing bottled water to customers when they go out for the day. They are happy to sell you it though ....... Wifi not free on ship and those that paid ridiculous amount to have wifi found it poor and rarely worked . Every port had free wifi in the shop areas. Food very good in the serviced restaurants. The self service "island" was a bit like butlins waiting for a seat so stayed away. Dress code is low key, one "dress to impress night" per week with most wearing black tie/ cocktail dress. If you want to enter the serviced resteraunts gents must wear long trousers so do not forget to pack them. Shorts can be worn in the " self serviced island". One night in the island and I was fed up. We did not take any Thompson excursions as they were heavily priced for little time. Kids club great and had to drag our son away. This runs 9-11am , 4-6pm and 8-10pm daily activities changed and all children seemed very happy. Bar/ cleaning staff all work very hard. Smoking an issue for some and perhaps they should advertise this as a "anti-smoking" cruise. You can only smoke on deck 4, or deck 9 during the hours of 8am-10pm Read Less
Sail Date February 2017
Feedback from Thomson Dream – Cruise Ship – 31st January – 14th February 2017 Overall we had a fantastic holiday and I would like to give feedback about the whole experience on the Thomson Dream and highlight both the positives ... Read More
Feedback from Thomson Dream – Cruise Ship – 31st January – 14th February 2017 Overall we had a fantastic holiday and I would like to give feedback about the whole experience on the Thomson Dream and highlight both the positives and the negatives. The positives outweighed the negatives by far. Positive Feedback – absolutely loved the cruise, although my personal preference was for the other side of the Caribbean starting in Barbados. Very glad we did it and thoroughly enjoyed however. Excellent entertainment team - team worked very hard, they had great sense of humour and always made us laugh. Main team members I remember were Rusty, Gavin, Joe, Ashley and cannot remember the others, but they were all great and provided a great range of entertainment throughout the fortnight. Game shows were great, especially The Perfect Couple which was hosted by Gavin and Rusty. Broadway Shows – I did not watch all of them but those which I did watch were fantastic and the costumes were amazing. Cabin – clean roomy cabin with Hugo as our housekeeping attendant. Very friendly and he did a great job throughout the fortnight we were there. F&B Service – nice friendly service and again the team overall worked very hard throughout all outlets and bars. The main outlets we used were Medusa and Tides Bar and Orion’s Restaurant in the evenings and Main Pool Bar and Sirens Restaurant during the day. Food – great range of meal options provided and something for everyone. Breakfasts were fantastic. We had one meal in the Kora-la Restaurant which was lovely. Very hot and spicy and not to everyone’s taste but I thoroughly enjoyed what I had. Excursions – some good excursions on offer and enjoyed them overall. However one of them I went on was a very big disappointment and frankly a rip off, which I would not recommend it to anyone. Negative Feedback – this mostly focused around the upselling of packages, restaurants and the all-inclusive supplements on the all-inclusive package which is a sign of Thomson’s getting too greedy!! All Inclusive Supplements – since the last cruise I did with Thomson on the Barbados side, a lot of drinks now have a supplement to be paid even for those who have paid for all inclusive. The price for All Inclusive Premium is extortionate to say the least and rather ridiculous when already paid an all-inclusive supplement. It is of course understandable for drinks such as Cognac and Premium whiskies but not for cocktails such as Mojitoes. The only items which had a supplement previously were items such as Cognac and Premium whiskies. The quality of the cocktails had also deteriorated since our last cruise. Upselling of Restaurants and Packages such as Wine Packages, AI Premium, etc – this got very annoying especially when staff were walking through the pool decks giving several daily reminders about the Speciality Restaurants onboard the ship and were reminded with every daily announcement about the Speciality Restaurants. Guests all know that the restaurants are there, we can all read and we do not need daily reminders about them. Not blaming the staff trying to do the upselling as they are obviously only doing as they are told by Thomson Dream Management. Sales of Sangria and Magnum Type Ice Creams – again on the pool deck we had girls coming around repeating “ Sangrai Ladies and Gentlemen, Nice and Refreshing, Sangria, Nice and Refreshing – Talk to me People – Talk to me People” and they were repeating again and again like parrots. Again this is VERY annoying and I did comment to the girl that when nobody talks to her it mean they do NOT want it. Nobody likes a pushy sales person and guests do not like people trying to force sell things on them. Again - not blaming the staff trying to do the upselling as they are obviously only doing as they are told by Thomson Dream Management. Caribbean Experience, Costa Rica – I booked an excursion through Thomson at all ports with the exception of Grand Caymen. All other excursions booked were enjoyable and good value for money, except for Caribbean Experience in Costa Rica. The literature for Caribbean Experience, Costa Rica, by Thomson stated it would last approximately 7 hours – it lasted exactly 5 hours on the day we did it ( I also put this in writing on the ship as every time I went to see someone in Destination Services the queue was either very long or nobody was there and this has never been answered ). There was very limited time in Puerto Viejo – we were only given 20 minutes which was no sufficient to look around. At the 2nd place Cahuita – we were told by Destination Services to make sure we took swimming costumes, but there were no swimming opportunities. After a visit to National Park and then a lunch stop at some bar, we were taken back to the ship. Again insufficient time to actually look around the village. Impression was that the tour guide wanted to go home early and brought us back to the ship early. This trip was extremely disappointing and very expensive for what it was. Overall a fantastic holiday though and would certainly recommend to others Stephanie Robertson Read Less
Sail Date January 2017
We chose this cruise as I always wanted to go to the Caribbean and liked the Itinerary and the price seemed good Once we arrived in Barbados the transfer was very pleasing as we were whisked straight from the plane to the ship. We have ... Read More
We chose this cruise as I always wanted to go to the Caribbean and liked the Itinerary and the price seemed good Once we arrived in Barbados the transfer was very pleasing as we were whisked straight from the plane to the ship. We have been on all the Thomson ships and the Discovery is a welcome addition to the Thomson fleet. The food was amazing and very varied with always something new to try. The waiters worked so hard and were always cheerful. We mostly ate in the 47 gallery waiter service restaurant. The shows were very good, especially west side story and the can can, the classical duo were excellent. The best place to drink was Bar 11. the bar staff there made some amazing cocktails, late in the evening it turned into the disco and there was even a live saxophonist, All the staff work so hard to make sure you have a lovely holiday and would definitely go again. Read Less
Sail Date January 2017
This was our very first cruise. We did a lot of research into all different companies that do Cruises. With our budget and the type cabin and the type of holiday we were looking for Thomson come out best for us. We started our holiday ... Read More
This was our very first cruise. We did a lot of research into all different companies that do Cruises. With our budget and the type cabin and the type of holiday we were looking for Thomson come out best for us. We started our holiday at LGW. The book in process was very good, and to have your luggage checked in and will not been scene until you arrive on the ship was real dream in its self. We were quite excited that we were travelling on the New Dream Liner. WE could not upgrade to Premium economy as it was all booked u but did up grade to Extra leg room. The Plane its self was nice, but as for extra leg room, forget it, it not big enough for long hall flights. The plane is just like any other aeroplane but just a lot bigger, and lots more people with No Extra Toilets. I wish the Airlines would make all Long Hall flights Premium economy with the applicable charges for all customers, and I really thing that all / most people would be will to pay that extra charge for the comfort of the flight journeys. Due to the type of traveller on the Plane, mostly elderly, the toilets were always full and become very selling after a while, There may be more people on board but only 6 toilets foe that many people is Not enough, always queues in the aisles . Not good enough really. There are no extra staff, so staff are rushing about like blue bottles. and not giving good service. On arrival at Bridgetown Barbados, The transfer was very good and very easy, the booking into the ship was very good very easy, very painless really. Our cabin was a Junior Suite which was on Deck 8, and was Fantastic. Really happy with our cabin. It was just what we were looking for in our holiday. My wife like lots of room, and we got lots of room in our cabin, with a great setting area and very nice balcony. The Cabin was very modern and very very clean and well supplied with extras. We really like the boat, the Staff on board were fantastic ( All staff) the stff could not do enough for you really. we found them all very well mannered, very curtsies and very polite indeed. Again all staff. Our cabin was well cleaned and well kept during our tour/cruise. The Restaurant staff were equally well presented and very polite and helpful. We were served very efficiently and did not wait at all for our food. The only Problem with the food we found was it was not always very hot. The food was good, but a bit repetitive, but we always found a restaurant we something we liked. The Island Restaurant was good if you wanted something you could put tighter your self for your our liking. I really Hot Meat with A Salad, Mixed cheeses and breads, just right for some customers. If you did have a complaint, it was sorted out straight away, by the staff of Restaurant manager , who was very approachable at all times. we had many of a nice conversation with the Restaurant Director on a number of occasions, just passing the time of the day and commenting on the nice food and services. The Ships Entertainment was on the whole very good. The did put on some great shows most of the time, but like most shows, not always every bodies choice. But that's only our. comment. The various Bars on ship are good and service very good. My real complaint is that we paid for a drinks package, but it not a full All inclusive drinks package, which is a bit confusing. The Holiday all inclusive, but with limited drinks, So we paid for an extra drinks package which we were thinking we would not pay any extras for drinks, but this it not the case. So dinks are subject to a n extra supplement, and some of the Café Bars you pay an extra supplement also, which is very misleading. and really a bloody Cheek. Because the drinks packages are not cheap. we are not talking about expensive Cocktails, but also, Tins of Coke etc some coffee, ( Come on really) The trips are very very expensive, we arranged our own trio with local Taxis etc. Lots of Customers complained about the trips were a con really for the prices charged. Overall, we had a great holiday, and would highly recommend a Thomson Cruise to any one. We did find a few people o board who complained all the time about something or another, never happy, They seemed to wanted the cheapest cruise with all frills and bells. They just kept comparing one cruise from another We just kept away from that sort of person. I Cruise we really enjoyed and would defiantly do it again with Thomson. The smaller ships are better for personal Services. Read Less
Sail Date January 2017
Ok, so we've been on a couple of cruises before (around the Aegean and Red Sea) and this was our 3rd time on the Celebration (have also been on the Majesty). We know what to expect on a Thomson cruise and we weren't disappointed. ... Read More
Ok, so we've been on a couple of cruises before (around the Aegean and Red Sea) and this was our 3rd time on the Celebration (have also been on the Majesty). We know what to expect on a Thomson cruise and we weren't disappointed. Some aspects were brilliant, others less so but our overall feeling is that we had the best holiday of our lives. Like some previous reviewers I will split comments into various categories. Departure Airport and Outbound Flight. Flew from Birmingham, no problem, flight left a few minutes early. Dreamliner is a nice plane but to be honest service and facilities/entertainment not as good as Virgin or BA transatlantic flights. Choice of films/touch screen entertainment not as up-to-date or intensive as other airlines though I still found enough to keep me entertained for the 8 hour or so flight. Cabin stewardess were a little miserable and I was disappointed with the meagre volume of tea I was served. It was in a tiny plastic beaker and only filled 1/2 way. When I asked if it could be filled up more I was told this was not possible due to overspilling of hot liquid if plane suffers from turbulence. Ok - fair enough. When I asked if I could have an additional cup this was refused, nor did the cabin crew come round and replenish. Felt this incredibly stingy. Disembarkation at Barbados, transfer and embarkation on ship. Excellent, straight from plane onto awaiting buses. About 30 minute ride to docks. Bit of a queue to check in and get room / key cards etc.. but no problem there. All in all no more than an hour from leaving plane to sitting in our cabin. Food and Drink The food is great! I don't get what some people complain about. There is enough variety to suit all tastes and diet, the only concern is that there is too much! This is not Heston Blumenthal cuisine, it has to cater for over 1200 guests for best part of 20 hours per day. if you are used to dining out, spending £50+ per head then you'll be disappointed, it is not that standard. However if you like your chicken, beef, lamb then there is enough choice with accompanying vegetables or salad to keep you more than satisfied. We ate in the Lido (self service restaurant) for breakfast and The Meridian (waiter service) in the evenings. The choice is generally the same in both restaurants, though in The Meridian it is generally presented and served in a more polished fashion. Also with a 4 course menu (3-4 choices within each course), there is no danger of you piling your plate upto the heights of Mount Everest that you tend to do in the Lido! We didn't upgrade to the drinks package but instead took advantage of the 5 or 7 wine bottle offer, mainly because we didn't really like the 'house' wines and preferred something better. One gripe I've heard is that you have to pay for water. You can if you want to, but try to be a bit smarter. Water is served with your evening meal in The Meridian and in the Lido it is available from dispensing machines as well as being brought round by the dozens or so catering staff. Though you are requested to otherwise, fill up a small plastic bottle (or 2 or 3) from the dispensing machines and take out with you on tours!) Finally we found the service in both the Lido and Meridian excellent. Entertainment Highlight of the day revolved around the showcase team in the theatre for the 8.30 and 10.15 shows. These kids are talented, no doubt with incredible effort and choreography. Clearly there are 6 better singers and 4 better dancers but they are all very versatile. Some shows were better and some songs were a bit duff, by hey Adele can have a bad night or two can't she! Elsewhere and throughout the day there are quizzes, carpet bowls and all sorts of stuff going on. It's a bit Hi-De-Hi at times but no pressure to partake at all. Finally, big thumbs up to the resident band 'Protege' who played in Liberties throughout the evening. Very, very good, especially their more upbeat songs! Cabin We had an outside cabin on deck 3 with a porthole. Could have been bigger but we are only there to sleep and get washed for the morning and evening. I looked at one of the deluxe suites etc.. why would you want a settee and armchair - and pay £500+ more for the privilege! Cabin stewards (we had 2 over the 2 weeks) were excellent. No complaints whatsoever. Tours/excursions Apart from the photography, this is the key area where Thomson try to make their money! Simply you have a choice. Pay their rather exorbitant prices but be assured that you are on a professional (and slightly plastic tour) that will do what it says on the tin and get you back in shed loads of time. Most of these trips were 3.5 to 4 hours only though. The other choice is to take a local tour. This represents far greater value for money, tends to be a bit more personal, certainly more fun and we felt gave us a greater flavour of the island and local people. BUT!!, you'll have to put up with incessant harassment from tour guides and taxi drivers at most port you dock in. This can be quite unpleasant. If you can hook up with another couple of 2 and negotiate a good price then you're laughing. What we did was to get a DK book on the Caribbean, read up on the island you're visiting the next day. Look at the Thomson excursions to see where they are going and read up on the cruise news the night before. Once you've made a plan on where you want to go, if your not willing to pay Thomson prices, go to the local tourist office (located in practically most ports) and ask their advice. On 3 occasions, we got the local buses and had the best 3 days of our trip! On Grenada for example, we did everything we could have done on a combination of 2 Thomson excursions and cost us about £20.00 between us. (Well over £100.00 through Thomson!) Of course it isn't all about the money we saved and you do need to be a little bit savvy, but the locals are incredibly friendly and helpful with no hint of crime that we came across. If you are to visit one place on one island, an absolute MUST SEE is the resort of Papillote Rainforest Restaurant and Gardens in Dominica. Hot springs in the middle of the rainforest so take your swim stuff (far better than Trafalgar Falls). BREATHTAKING. Get there early, ask at Dominica's tourist office and the lady gets her brother to take you on a tour. (Don't think Thomson go there). Photography Sorry, rip off. Even the offers they occasionally come up with are not attractive. Stupid really, with the 1000's of glossy photos they must print off each week of which they probably rip up 800, they could save so much money and make more attractive offers for their customers. Someone with a bit of nous needs to sort out this 'department' as its crazy. (In fairness, it's been like that for over 4 years now!) Blimey, I've been writing this for over 2 hours now and lost the will to live so will stop now but the islands are incredible, people amazing, sights breathtaking. If you are of the inclination where you want to find something to moan about or criticise then you'll find plenty - there always is. We found some but to us it really wasn't that important. Enjoy, relax, take everything for what it is, embrace the ship, crew, facilities, food etc.. and have a great time! Read Less
Sail Date February 2016
Some friends asked us if we would like to cruise with them to the Caribbean . My partner had always said he would never ever cruise unless it was to the Caribbean . So we agreed to go , although it was 9 months away I was counting down ... Read More
Some friends asked us if we would like to cruise with them to the Caribbean . My partner had always said he would never ever cruise unless it was to the Caribbean . So we agreed to go , although it was 9 months away I was counting down the days (like a kid at Christmas ). It was decided to go with Thomson Cruises. For a first time cruiser it was brilliant . From flying with the Dreamliner , fantastic !! from when we left the plane to when we got to our cabins it was no more than 40 -45 minutes . The cabins were clean & tidy if a little tired, but there was plenty of space for clothes and everything you needed to hide . The food was top notch in the restaurants.All the staff were all brilliant , and everyone smiled at you no glum faces any-where. The entertainment was very good and the staff productions were brilliant . We only used taxies what ever port we stopped at , they took you wherever you wanted to go (normally the beach ) for a fixed fee of 14 dollars . On the day of departure our plane was not due to leave un till 6.00 p.m .but we were allowed to stay on board until we were due to leave for the airport .,which I thought was very good customer service. For our second cruise we wanted to try a bigger ship, so we are going NCL Epic at the end of September for a Mediterranean Cruise. Read Less
Sail Date January 2016
This was our first cruise and I was a little apprehensive but there was absolutely no need. Thomson could not have looked after you better. Yes the décor is a little dated and could do with a refurb but it still has a certain charm. ... Read More
This was our first cruise and I was a little apprehensive but there was absolutely no need. Thomson could not have looked after you better. Yes the décor is a little dated and could do with a refurb but it still has a certain charm. The food was exceptional and you will grow outwards! The choice and variety each day was amazing. Look out for the fruit and veg sculptures! The puddings were beautiful and you couldn't ask for anything more. You have the choice of 3 restaurants - we tried Meridian and the Lido. The staff work incredibly hard and are a real credit. Now the entertainment team - Jake, Jack, Keiron and Laura are a certain phenomenon!! They bounce of each other very well and are cringingly funny. Again very hard working, friendly and engaging. We loved the different bars and areas you could sit. If you wanted to sit quietly, you could. The shows in the Broadway bar were good although a couple could have been better. The comedian was very good. The band Protege who played mainly in Liberties bar are wonderful and how they haven't yet made there own CD I don't know. If you worry about feeling sea sick - don't be. The only night it was a little choppy was the last night but nothing major and apart from a gentle rocking, you don't really know you are on a boat. The Caribbean is absolutely stunning. We booked 3 excursions. The first was the glass bottom boat at Pigeon Bay. The bay itself is stunning BUT the boat leaves a lot to be desired. A small fishing boat with a bit of glass in the hull. It was quite choppy in this and a few of us felt quite unwell. We were allowed to snorkel further out but when you try it was really too choppy and dangerous. A lot of money for what it was. We hardly saw any fish and would have preferred to stay on the beach. Our next trip was the Rum Runner. If you do one trip - you must do this one!! It was fantastic! Plenty of rum, an amazing funny crew and a beautiful beach to stop and snorkel from. Sean even bought us rum whilst we were swimming. There was a great calypso band and an attempt at limbo dancing. A really great fun trip. Our third trip was to Trafalgar falls - which is a bit of a walk but worth it. We visited Tobago. St Vincents, Grenada, Dominica and St Lucia. Just be aware if you choose to walk around the towns, not to go too far off the main roads.A little disappointed that we didn't see any of the beaches in St Lucia but this was due to the port stop and taxis charging $25 each way but the shops are quaint and lovely. Thank you Thomson for such a great holiday where we truly felt rested and looked after. The organisation is second to none. Read Less
Sail Date November 2015
Just returned from the Celebration and had a great time. Check in smooth at Gatwick, Dreamliner is the best aircraft I have ever been on, lots of legroom in economy.We had 3 drinks services and they where quite happy to give us a couple of ... Read More
Just returned from the Celebration and had a great time. Check in smooth at Gatwick, Dreamliner is the best aircraft I have ever been on, lots of legroom in economy.We had 3 drinks services and they where quite happy to give us a couple of drinks. The food was also quite good for airline fare. Arrived in Barbados and went straight from the steps of the plane to the ship, and a swift check in on board. I was on the ship in September and they have changed the sports deck into a sun deck, so plenty of sunbeds on sea days. The food I thought was better than last time and the staff as usual excellent. My only negative is, is that each time I have the AI it is diminished somewhat, this time the mixers are no longer from a can but from some label less bottle! making a Gin and Tonic for example horrible. The itinerary was great and our group of 8 had a wonderful time. I can't understand all the negative feedback. Read Less
Sail Date February 2015
Just returned from the Celebration. Had a week starting 8th February. We have never been on Celebration before but had sailed the Spirit which is the sister ship. The USP of this ship for me is the small numbers of passengers limited at ... Read More
Just returned from the Celebration. Had a week starting 8th February. We have never been on Celebration before but had sailed the Spirit which is the sister ship. The USP of this ship for me is the small numbers of passengers limited at about 1200. It means that even on a week’s holiday it is easy to make friends and get to know the staff that recognise you instantly without seeing the name on your card. Flights ok 767 going out and a brand new Dreamliner for the return. No complaints either way. Free drinks served a couple of times during the flight plus lunch and a light tea going out. Flight crew on both flights really friendly and helpful. There is plenty of leg room in the standard class although the premier seats are much wider but I don’t think the extra cost is worthy bearing in mind the big selling point is free drinks both ways. Don’t forget the return journey is at night and you are expected to sleep! Breakfast on the return journey is a Panini filled with all sorts of breakfast type food including bacon, egg, potato etc, to be honest a straight bacon barm would have sufficed! But a minor issue to be fair. Check in now done inside Broadway Theatre but quite speedy. Bags delivered very quickly to the cabin. Another advantage of a small ship. The ship did have a makeover just before sailing to the Caribbean in November and we thought the changes looked really cool with the new coffee bar and destination services taking part of the area previously occupied by the cinema. Cost of the coffee £2.70 which was reasonable and was certainly nicer that the coffee served up in the Lido. The Lido was nicely furnished as was the MDR. For the age of the ship we thought it was excellent, very clean and easy to find your way around. They have now removed the sports deck and replaced with sun beds which is a great idea. I risk saying that there seems to be more sunbathing deck now than many larger ships. (Perhaps) It seemed strange but this ship did seem to have much more character than the Dream. There are 4 bars, Horizons above the bridge (our favourite), Hemingway’s, Liberties and Lido deck. Hemingway’s and Liberties were really nice bars but the air conditioning was far too cold and we spent much of our time in Horizons. The staff in here are excellent as well. The Dream has all bars on one deck so each bar seems to run into the next one. On the Celebration the bars are on different decks so it seems better somehow. We had a deluxe room on deck 7 which was nicely laid out with 2 large picture windows, a nice comfy double bed and plenty of drawers and wardrobes. Even had 2 towelling dressing gowns. There was a large mirror, hairdryer, flat screen TV, fridge fully stocked with booze and tea/coffee making facilities. Bathroom was fine if a bit dated (to be honest), with shower, bath, loo, washbasin and wall mounted cabinet. But who spends their holiday in the bathroom? Our room attendant was Hendar from Indonesia. A really nice guy, always smiling and happy to help. Kept the room nice and tidy despite our best efforts. As returning customers we had a bottle of Prosecco type wine in the cabin. A nice touch although we didn’t drink it. We didn’t eat in the MDR this year but did try the new Asian dining area Kora La. £20 per head but I thought it was really worth the money and had the biggest prawn crackers I have ever seen with a really spicy onion relish. For the main course I chose chicken Madras followed by a lovely dessert. The service was attentive and as usual very friendly. We ate mainly in the Lido as this gave us the widest option of food and ability to eat at a pace which allowed us to time ourselves for the show etc rather than relying on waiters. The food in the Lido was good. There was always something nice to eat in fact too much really. The only criticism is that the food does tend to go cold rather quickly but this wasn’t really a problem. A new service I haven’t noticed before is waiters coming round with water and tea/coffee served at your table. A nice touch. Wine packages are a major feature this year and they do try to over sell this in the first 2 days. A polite no thanks usually see them go away and there is certainly no heavy pressure selling just rather a lot of it initially. For wine lovers it is probably worth it, there is an excellent choice of wines with at least 10 varieties of red plus white and rose. Not cheap plonk either! Other drink prices are not too bad with most drinks priced around £3.50 to £4.70. I know these sounds expensive but let’s bear in mind this is a holiday destination and not your local boozer plus the drinks are not by optic but hand poured. A little extra tip here and there soon sees an increase in measures! Didn’t get pestered this time by the photographers. Unfortunate really as we would have liked at least one picture as a memento. Entertainment I have been critical of shows on Thomson’s recently, last year on the Dream I thought the team were really weak with too many 'camp' male singers. I don’t have an issue with 'camp' but an entertainment group needs some strong singers in my opinion and there were none last year on the Dream. Even the females and dancers didn’t excite. This year totally different, not only were there some strong singers but the dancing was excellent as well. Costumes are also really good. One thing I thought was a bit cheeky was that they repeated a number of songs along with costumes one night. Surely with the number of shows they rehearse they could avoid this. Bear in mind one night is the comedian so no show! The Peakles are still the resident band. Last year on the Dream it was Tina and the Peakles. This year Tina has gone and is replaced by another female singer. She is ok but I am sorry this is probably the worse band I have seen. They have not improved since last year. Time for a change maybe! The remaining entertaining is ok with a nice duo in Horizons although it was a bit loud at times making it difficult to talk. Hemingway’s had a male singer and a guy playing a steel drum. Trips All Thomson trips are overpriced without doubt. Shame really but there you go. I do however understand that as a corporate business they need to extract as much cash from holiday makers as possible. It is possible to do these trips locally at much reduced prices if you are happy to take the risk of not returning in time for sail away. However they do look after you and make sure you get back to the ship on time. Crusoe Island – Antigua £60 Great trip this. Bus from the cruise terminal across the island. You are taken to a hotel then to the boat. You can see the island from the beach. The ride is about 5 mins. The island is small but has a nice beach and plenty of sun beds and umbrellas. They are really friendly and provide free snorkelling gear. The island has its own coral reef close in so even beginners can try. The lunch is a bit sparse but quite honestly it is nice to get away from all that food on the ship for a nice light lunch. Free drinks whilst you are there. Big Tip – When you get to the hotel you will enter a reception area. Everyone hangs around here waiting for instructions. Make your way past everyone and go look at the pool. When they set off you will be at the front of the queue for the boat. This only takes about 15 passengers so if you’re at the front you will get on the first sailing and choice of sun beds. I was sat in the coffee bar that evening and overheard a couple complaining about the trip. I am not sure what people want. The issues seemed really pathetic to me trying to make something out of nothing. I have already said that I think the cost of trips with Thomson is expensive but despite this the trips seem fine to me. Beach Day – St Maarten £25 Does what it says on the tin. From ship to beach about 20 minutes. Nice beach plenty of sun beds with umbrellas available for a small additional charge. Free rum punch all the time you are there. Sea lovely and warm. Staff again very friendly looking after the passengers the whole time you are there. Watch out for the local beach sellers who descend rapidly once you arrive but again a polite no thanks is enough to see them go away. Could spend a bit longer on the beach for me. Whale Watching – Dominica £64 Brilliant. But not for those of a nervous disposition or who might suffer from sea sickness! You walk round to the jetty and get on board a large speedboat. Seats are like a ‘chopper bike’ seat that you sit astride. 3 across so quite intimate. You set off and can expect to get wet. You move at quite a speed hitting waves on the way depending on how rough the sea is. But they have a 99% success rate and we did see whales. It was a pod of about 5 sperm whales. There were also dolphins. We also met up with a guy on a yacht who was studying the whales and gave us some really great information. The usual rum punch provide before you return to dry land. Fab! Opinion Cruise visited St Maarten, Antigua, Tortola, St Kitts and Dominica. We really enjoyed this cruise despite having visited 4 of the islands before. If you have not been here before the Caribbean is about the beaches not about pretty towns, so bear this in mind. Black beaches on Dominica. Our favourite island was Antigua. The people are really friendly and with 365 beaches what more could you need. The ship overall was excellent but don’t expect Cunard luxury. The ship is comfortable and friendly and I believe reasonably priced for drinks, food excellent. No tips as well. These can add quite a chunk to your holiday particularly if you are a family. Remember, you do get more ports for your money with Thomson and the time in port is usually 8am to 6pm. I don’t cruise to spend days at sea so 1 day is ample. Thomson do seem to provide a perfect product for the price with decent food, drink and entertainment. It is hard to fault the friendly and helpful staff. I do think Thomson would benefit from newer ships. The announcement of a new build for the Thomson fleet would generate enormous interest from the obviously loyal passengers but would we lose the intimate feel and friendliness of the current ships? We will definitely do more Thomson trips in the future but the temptation to try the Far East means we will be forced to use other cruise lines.   Read Less
Sail Date February 2015
Just returned from 2wk cruising the Caribbean. had a fab time. The boat was a bit rocky on a night sobe prepared to take sea sickness tablets. The ship is small compared to others but friendly and clean, we had a room on the 4th deck, the ... Read More
Just returned from 2wk cruising the Caribbean. had a fab time. The boat was a bit rocky on a night sobe prepared to take sea sickness tablets. The ship is small compared to others but friendly and clean, we had a room on the 4th deck, the maid kept our room spotless with clean towels every day. The entertainment team were really good we enjoyed the shows, I was impressed with how passionate the entertainment director (Richard Grey) was to make sure that everyone was enjoying them selves, he even took part in My Fair Lady what a guy! We also enjoyed Ben Moss the vocalist in the Hemmingways bar...what a voice and only 20! The bar staff in Hemmingways were always full of fun and always clowning around. The food in the restaurants were of a high standard, and plenty of choice for all age groups. The dining areas were kept spotless, the waiters were always polite and called us Sir or Madam...well impressed! Read Less
Sail Date February 2015
We have just returned from a week on The Celebration. As we were unsure for many years about cruising, we chose The Celebration as it was smaller than a lot of the cruise liners and trusted the Thomson name. We were not disappointed. From ... Read More
We have just returned from a week on The Celebration. As we were unsure for many years about cruising, we chose The Celebration as it was smaller than a lot of the cruise liners and trusted the Thomson name. We were not disappointed. From booking to the end of our cruise it was all so easy and effortless. We upgraded to a deluxe cabin on Deck 6 and chose to pre book our cabin to avoid a life boat or gantry obstruction. We also bought the drinks package and that worked out fine as we found ourselves not worrying about how many cocktails we had and the costs ! We pre booked some excursions through Thomson which were fine.. Also took advise from other reviews about an excursion of St Kitts with a company called Royston's Tours ! What a good decision. He was a very nice chap took us all over his island, provided lunch, drinks and overextended our tour by three hours !! but always mindful of return time to ship. $45US each. Bargain ! check him out on the internet. No payment until the end of the tour either. On board we ate in the Lido self service restaurant as it suited us better. Other options are there if you want waiter service or pay a supplement for separate a La carte restaurants. The Lido was absolutely fine for us. Food was very nice, well presented and lots of choice. We chose to sit out on deck after dinner in the evening as it was so warm and relaxing. But there are many options for entertainment: Broadway show Lounge with nightly shows, Liberties for quizzes, bands and nightclub later on. Horizons on the upper deck for more intimate singers etc. Enjoyed the early morning island arrivals where we would get up and go straight to the bow to watch us docking. We will definitely cruise again especially with Thomson. Many other passengers who sailed with us commented that the really big hotel ships, while having the top name in luxury, didn't allow for seeing the same person twice ! We met many people and got chatting on board which had such a nice friendly informal atmosphere it also extended to the lovely staff without exception. Happy chatty friendly and nothing was too much trouble for them. Well Done Thomson !!   Read Less
Sail Date February 2015
Some of the reviews of the Celebration were concerning, all I can say is we had a great time with few issues, I guess it depends on a person’s expectations and the cost of the experience. The start of our Holiday was greeted with a slow ... Read More
Some of the reviews of the Celebration were concerning, all I can say is we had a great time with few issues, I guess it depends on a person’s expectations and the cost of the experience. The start of our Holiday was greeted with a slow check-in, there were six or seven people at Gatwick waiting to check your bags in but only one Lady checking cruise details and handing out cabin labels, once checked in our bags would be delivered direct to the cabin. We experienced a nice flight on the new Dreamliner, with extra room, bigger TVs and complementary drinks (so glad I didn’t book premium this time). On arrival at Barbados the cabin crew announced that it would take a minimum of four hours for your bags to reach your cabin, this was repeated by the Local Rep, each time the announcement was met with a grown. In actual fact this was not true, our bags arrived within an hour of us embarking on the ship, so with the transfer to the ship and check-in around two hours. The embarkation to the ship was less than glorious, Thomson use a disused dockyard warehouse rather than a dedicated cruise terminal. I could not understand why people were rushing and pushing to check-in, you still had to wait for bags once on board!!! All in all a fairly painless process. Ships Dinning, our cabin was near the main restaurant (Meridian) so we ate there most of the time. Breakfast and lunch were less hectic than using the self-service (Lido) restaurant (and cooler), the quality of food and service was excellent with a good choice. The evening meal was equally as good for quality and choice but service was often slow and unless you ate early there was always a small wait for a table. The Lido restaurant had a much wider selection of food but the quality did not appear the same. Bars, there are many bars with mixed levels of entertainment. Quality and variety of drinks was good but waiter service slow and bar service not much quicker, I can’t say that one bar was better than another but our favourites were Hemingway’s and Horizons (to watch the ship sail). The All Inclusive package covered most drinks but there is an additional charge for certain branded drinks and some cocktails. It was strange that the Prosecco was £17.50 a bottle or £1.20 extra per glass!!! Entertainment, Luckily my wife and I are not ones to attend all the shows but we witnessed many complaints about the repetitive nature of the main shows in the Broadway Show lounge. The singers in the other Bars appeared to just go through the motions and not put much into it, with the exception of Ben Moss who was excellent and always had time to play a request or carry on for longer (on New Year’s Eve/Day he had the Hemingway bar rocking). Liberties regularly held the holiday camp type entertainment such as Bing go, Mr & Mrs, Play your cards Right etc. One of the annoying elements was Thomson’s policy of sell, sell, sell, from embarkation to checking out on the last day. Particularly annoying was the Cruise Directors continual announcements through the day, always reminding you that you still had time to top up on one thing or another and get a bargain at one of the shops, it was like having the maritime version of Mark Jenkins constantly in your ear for something to buy or quiz’s to take part in. He needs to realise sometimes less is more. We had a great holiday and met some really nice people, all the staff were helpful and friendly and went out of their way to ensure you had a nice holiday. Lynn the Thomson’s relations manager was excellent and always available to help and provide advice. We would willingly travel again on the Celebration if the cruise package was right for us.   Read Less
Sail Date January 2015
Just returned from 1 week cruise on celebration embarking at Barbados and visiting Antigua,St Maarten, St Kitts,St Barths and Dominica. This was our first time on celebration and after reading previous reviews on here I can't say we ... Read More
Just returned from 1 week cruise on celebration embarking at Barbados and visiting Antigua,St Maarten, St Kitts,St Barths and Dominica. This was our first time on celebration and after reading previous reviews on here I can't say we were looking forward to it !! - However we found the ship to be spotlessly clean, the staff incredibly happy, the entertainment good and the food both in the Lido self service restaurant and the waiter service Meridian restaurant was always to a high standard. The itinery for the week was very good and all the islands we visited were very interesting and most had great beaches within a short local taxi ride of the ports Unfortunately we had to use the ships medical centre due to one of us being taken ill with a sickness bug on the outbound flight which resulted in both of us being quarantined in the cabin for approx 30 hours but the free treatment and medication we recieved from the doctor and the free use of room service for myself was all we could have asked for even to the point of reception phoning our cabin at 8:30pm on the first night concerned that I had not ordered any food for myself !! We have been on Thomson Dream and Thomson Majesty several times prior to this cruise but have to say we found Thomson Celebration the best of the fleet and that nothing is too much trouble for the crew Previous reviews I am sure will put people off but I would urge you to give this boat a try as most people we spoke to onboard also had a very enjoyable cruise Read Less
Sail Date December 2014
Having read many concerning reviews about this ship I was very sceptical towards our trip. This holiday exceeded all our expectations, our standard inside cabin was spacious with plenty of wardrobe space, the ship was spotless, food ... Read More
Having read many concerning reviews about this ship I was very sceptical towards our trip. This holiday exceeded all our expectations, our standard inside cabin was spacious with plenty of wardrobe space, the ship was spotless, food excellent and the fabulous staff made this trip so memorable. We never came across one member of staff who was not happy to help. The cabin was kept immaculate by our fantastic housekeeper, staff in resturants were always so lovely and friendly. Jo and Christina, the ship entertainment hosts are an absolute credit to Thomson's. The ship has a warm friendly atmosphere, christmas on board was memorable from a lovely carol service with mince pies and mulled wine and a great touch for our children was a Christmas Day visit from Santa. We are looking forward to our next trip. Read Less
Sail Date December 2014
Our first cruise, and what a lovely time we had. Set sail on the 28th December 2014 for 1 week on Thomson's Celebration in the Caribbean. All the crew on board were very friendly & helpful, Fahrudin our cabin steward looked after ... Read More
Our first cruise, and what a lovely time we had. Set sail on the 28th December 2014 for 1 week on Thomson's Celebration in the Caribbean. All the crew on board were very friendly & helpful, Fahrudin our cabin steward looked after us very well making sure our cabin was clean & that we had everything we wanted. Food was really enjoyable especially in the Meridian restaurant. New Years Eve gala dinner was excellent and the evenings entertainment was great, we were dancing on the deck till 2.30am! All the shows were to a high standard, the team work very hard to ensure they always put on a great show. The Crew show is not to be missed, they are all very talented people. All of the excursion's we did were enjoyable & good value for money. You get to meet some real local character's. Looking forward to sailing with you again soon. Read Less
Sail Date December 2014
This was our first crossing of the Atlantic, we had lovely sunny weather all the way and the Sea was very kind to us. The Celebration is an old ship, but has recently been refurbished and is still looking good. The entire staff on this ... Read More
This was our first crossing of the Atlantic, we had lovely sunny weather all the way and the Sea was very kind to us. The Celebration is an old ship, but has recently been refurbished and is still looking good. The entire staff on this ship are wonderful and cannot do enough to make your cruise fantastic, they are always smiling and happy. The entertainment is first class and the musicians in the bars were very very good, we had many great nights of fun in Hemingways bar and were entertained by Andy Martin and Elegant Touch. We found the food in all restaurants to be to a very good and had absolutely no complaints. Before we booked this cruise, we had read some poor reviews on this ship, this was our second cruise on the Celebration and on both occasions we have had no cause for complaint, we met some wonderful people and I do not think you could have the same experience on some of the mega cruisers. All credit to Thomsons, keep up the good standards!! Read Less
Sail Date November 2014
I have read with interest reviews on this and other sites, and witnessed how bitter and twisted some people are with their reviews. This is an old lady who is showing her age just a bit, she is not gleaming with all the bells and whistle ... Read More
I have read with interest reviews on this and other sites, and witnessed how bitter and twisted some people are with their reviews. This is an old lady who is showing her age just a bit, she is not gleaming with all the bells and whistle of the modern day vessel, what she does have is bags of character and a fantastic happy crew. We joined the ship in Barbados on the 27 night repositioning cruise, and on boarding the ship we were made to feel like part of the family, the cabin was spotless, and of course you could see evidence of wear, the beds were very comfy and had a good nights sleep every night. The food was nice and varied every day, my only minor comment here is that there is not a lot of a selection of veg on the evening meal. The entertainment, which was not to my taste every evening was of a good standard. Afternoon tea and cakes was a nice touch. We did not have the drinks package, and found the pricing was reasonable.If you smoke, I must say I have not seen them cheaper not even in Gibraltar (400 super king black for £44.00) and even cheaper on 15% days. We were that pleased with the whole experience that we were considering doing a further week once we reached Palma. One big negative on this cruise was that one chap and his wife were moaning about every aspect of the ship, the crew and food from day one, I know people say you always get one, I think this couple should come with a health warning! Read Less
Sail Date April 2014
travelled on the Thomson Dreamliner from Manchester, which we thought was very impressive, plenty of leg room and spacious cabin and good entertainment system. Arrived in Barbados and got straight onto a coach to the port no waiting for ... Read More
travelled on the Thomson Dreamliner from Manchester, which we thought was very impressive, plenty of leg room and spacious cabin and good entertainment system. Arrived in Barbados and got straight onto a coach to the port no waiting for bags or immigration. We found embarkation was smooth and without any problems. The cabin was as expected small but with everything you need, the tea n coffee tray was warmly welcomed and was nice to have a cuppa in bed before breakfast. The ship its self is okay... not fabulous but not bad. We found the food fine and there was always something you could have, we preferred the lido to the orion, I think a lot of the older cruisers prefer the formality of the the Orion, where the new younger cruises prefer the relaxed feel of the lido. The entertainment was acceptable and the team certainly try there best and are full of enthusiasm, the guest british comedian was very good. There were places where you could join in or watch the fun as well as quiet bars where people chose to relax, we liked the casino bar. All in all it was a very informal cruise and we thoroughly enjoyed it and would go again. Not sure where the platinum comes in but we have no complaints, Read Less
Sail Date March 2014
This is the 2nd time we have been on the Dream but first time on a Caribbean cruise and 1st one after the upgrade to platinum. We were a party of 4 and have to say after reading some of the poor reviews before setting off we were a little ... Read More
This is the 2nd time we have been on the Dream but first time on a Caribbean cruise and 1st one after the upgrade to platinum. We were a party of 4 and have to say after reading some of the poor reviews before setting off we were a little concerned. However we think these people must have been on a different ship to us or they were expecting 5* plus service but not paid 5* plus prices. We had an absolutely fantastic time. The embarkation- yes there was a queue but what do you expect when you have 4 or 5 flights landing around the same time most of which are boarding the cruise. We queued for around 30 minutes. But hey so what. By the time we were on board our cases were outside our room. Within 2 1/2 hours of landing in Barbados we had checked in, unpacked and enjoying our first drink. Destinations visited.. We did 10 different Caribbean Islands. What a fantastic way to see so many and experience the Caribbean culture, the beautiful beaches, friendly people. We went on some thomson trips and also did it alone by using the taxis and independent tours. All of which were great value for money.. Would recommend the dolphin swim in Tortola, cosol tours in St Lucia. Try and get Big Mac as a taxi driver in Barbados. He was fantastic, a whole island tour including a beach stop for 20$ each. Great value and a very lovely friendly guy.. Food- There was lots of choice and there would have been something to suit everyone's taste. We used lido self service for breakfast and lunches. On a couple of days there was a queue but this was only when they were having to serve you. They was due to noro virus risk from American cruise ships in port as apparently they were experiencing this.. I would rather wait a little for my food than be ill. It was only for a couple of days anyway so no big deal. We use the waiter service Orion restaurant at night.. This was fantastic. The food was not basic and cold. It was lovely, lots of choices, well presented. You need to ask for Alvis as your waiter. He was superb.. Great fun, fantastic personality. He made our evening meals special. Alvin was our wine waiter and our glass was always being filled with good quality house wines. Some nights the glasses were filled and on our table before we even got there. We had songs, jokes, stories, laughter and great fun. We were all inclusive and I have to say I am not sure what people mean by there is always extras. Yes you had to pay for water if you wanted it serving to you but there was water available in all self service restaurants free of charge.. We were drinking spirits (not local) lager, cider, cocktails, wine, smoothies etc all at no extra costs.. There were minimal costs for drinks like Baileys or Irish coffees for example but this was at a fraction of the cost of normal price if not on all inclusive. Great value for money.. Cabins were fine. Yes they are not huge but you know this before hand. They were clean, we had clean towels daily if you wanted them, tea and coffee facilities.. For how much time we spent in the cabin they were adequate. We go on holiday to enjoy the cities and countries visited, to get some sunshine etc not to sit in a room and watch TV. Most of the bar staff were great. Very friendly. I think we only found 1 out of all the people that served us to not be. Gigi was the best waitress- so look out for her.. Entertainment- We are not ones to rely on the shows etc for our entertainment. However we went to see a few whilst on board. What we saw was very good.. However we do think the entertainment team was better when we were last on board in October 2012. The crew talent show is a must. If you are in to the entertainment shows and quizzes then there was something different every night. The photo centre was expensive and we have seen better quality on previous cruises. This did not bother us though as we don't really use them. We take our own camera and enjoy lots of holiday snaps when we get home There was absolutely nothing we could fault about our holiday. It was perfect from start to finish. Don't let the poor reviews put you off. Can't please everybody all the time In summary an excellent holiday, excellent value for money, great ship, great staff (especially Alvis), great destinations. Did not want to come home and can't wait to book our next cruise- this will be with Thomson cruise lines again. Lisa, Trev, Sandra and MIck..   Read Less
Sail Date March 2014
Just returned from two weeks East & West Caribbean cruise on the Dream. This was our 2nd time on the Dream and must admit after being upgraded to "Platinum" there was not an awful lot of difference.... The ship has been ... Read More
Just returned from two weeks East & West Caribbean cruise on the Dream. This was our 2nd time on the Dream and must admit after being upgraded to "Platinum" there was not an awful lot of difference.... The ship has been revamped, carpeted etc., We had a most enjoyable time, food was plentiful, hot and varied to suit all tastes. We ate mainly in the Lido Restaurant, no complaints at all, in fact the only embarrassing times were the passengers need for greed with the food and clicking fingers & shouting to attract the staff`s attention, who cannot do enough for you. Any special food requests were dealt with quickly and with a smile. I guess there will always be people who find fault with something. I can only suggest that these people should look at something like the Queen Mary 2 to be waited on hand and foot and not go for the "casual cruising" option. A bit of a downer is the lack of sunbeds when spending days at sea. As I mentioned we had a great time, staff were brilliant, cabin staff were meticulous. The first couple of days aboard meant that we were served by staff instead of self service due to the winter sickness virus in the UK, which could cause queues but this was just a hygiene requirement and things were back to normal soon after. Like I said, the staff were nothing but brilliant, although we did notice that officers and one Thomson guy in particular talk down to them like 2nd class citizens which was way out of order, this should be dealt with as they are human too ! To sum up, great cruise, good choice of food, excursions a bit pricey,but had a great time, so good in fact, we have booked our next cruise also on the Dream to one of their new itinerary`s for 2015. Read Less
Sail Date March 2014
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