It's probably common knowledge but in case you don't know - Marella is part of the TUI Travel Group.
We first booked a Marella cruise for spring 2022 as the itinerary included Guadeloupe ("Death in Paradise"). As Marella made several changes to the itinerary for 2022 we were able to change our booking to a 2023 cruise which again included Guadeloupe. Unfortunately, and to our great annoyance, ...
The Trip
We booked this cruise having sailed Marella previously so we knew roughly what we were getting. The main objective was the variety of ports on the itinerary which included Puerto Rico, St Thomas, St Croix, Bequia and originally Guadeloupe , especially for my “Death in Paradise” TV show crazy wife. Having booked and paid in full, about a month before sailing, Marella changed the ...
Rounded up from 2.5:
We have cruised with Marella in the past and have enjoyed the experience, this time however there were a number of significant issues which marred the experience:
- Before we even left the country, we received an email to say that the cabin we had had reserved for 18 months was no longer available so we would be moved. The email was very unhelpful, didn't explain at all ...
Our first cruise and it wont be our last, well organised at Birmingham Airport greeted by the Tui rep given our flight boarding pass suitcases taken from us and not to be seen again until outside our cabin door onboard ship in Barbados, we upgraded from an inside cabin to a Junior Suite with balcony No 8520 we were well pleased, very impressed with the ship it had undergone a major revamp 2022 ...
This was our 16th cruise with Thomsom/TUI/Marella and we have been left absolutely disgusted with many aspects of the cruise from start to finish. Our overall summary is that the standard of the Marella cruise has plummeted dramatically in terms of service, cleanliness, food, entertainment and friendliness of staff. We do not intend to travel on a Marella cruise again.
The problems we ...
We chose this cruise because of the itinerary: visiting 10 Caribbean islands in 2 weeks with very few sea days. We are not interested in the cruise 'experience'. For us the ship was a place to sleep and eat between visits. In addition we wanted a smaller ship and, very important, adults only.
We had no illusions that this would be a luxury cruise but we were very happy with what we experienced ...
We have cruised many times with Marella, but this repositioning transatlantic cruise was awful!.
The cruise was an ambition for my wife and I, but right from the start, the whole experience was a farce, 1st we got an email saying our flight had been changed - it hadn't.
When we arrived at the cruise terminal in Palma, we had to queue for nearly 2hrs to get on the ship, the staff offered us ...
29/10/22 Transatlantic Discoveries Cruise, 17 nights, Palma to Jamaica. Having cruised for nearly 20 years (& done several similar transatlantic cruises on both Thomson & P & O), sadly this was not the best cruise experience because of the 10 sea days, 6 days being consecutive. In the past we’ve found the sea days very relaxing but not this time because we experienced the worst daily sunbed ...
We went on a transatlantic cruise to the Caribbean on board Marella Discovery2 in October / November 2022.
What was good about the cruise:
* The ship visited all the ports on the dates and times advertised.
* The cabin was excellent and the stewards were friendly and looked after us well.
* A wide variety of free entertainments was available on board - theatre shows, line dancing, ...
We chose TUI because it included their flights to and from Barbados, also we had sailed on this cruise ship a few years ago and had a fairly good cruise. The flight was delayed at Gatwick due to some passengers packing lithium batteries in their hold luggage, all bags had to be off loaded and the offending batteries removed. That caused a delay of well over an hour. The flight was uneventful and ...