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225 Marella Cruises Eastern Caribbean Cruise Reviews

Chose this cruise as we liked the itinerary and have been on Thomson cruises before. We also wanted to see how Marella Discovery compared with Thomson. The flight from Newcastle was delayed 2 hours and on board my husbands in flight ... Read More
Chose this cruise as we liked the itinerary and have been on Thomson cruises before. We also wanted to see how Marella Discovery compared with Thomson. The flight from Newcastle was delayed 2 hours and on board my husbands in flight screen didn't work so they moved us to the back of the plane which had more room. Other than that the flight was fine. Your luggage is taken at the UK airport then you don't see it till its outside your cabin. On arriving on the ship we were informed that our first port of call in Tobago was cancelled and we would have a day at sea as some passengers delayed from Birminham wouldn't arrive on board until the early hours of the morning. This did give us time to explore the ship and get our bearings. We do not spend much time in our cabins on cruises so chose an inside cabin, we were allocated cabin 7007. When we arrived it was made up as a double but as that meant one of us climbing over the bed to get in and out after two nights we asked our cabin steward to change it to twin bed set up and the cabin felt much roomier. Our steward Artemio was brilliant. The food on board was ok but at times could have been hotter and the service in 47 was extremely slow and the portions were small. One night it took us two hours 15 minutes to be served 3 courses so we missed the show that night. (have always had choice of 4 courses on previous cruises) After that night we reverted to islands for our evening meals. We visited the Italian restaurant once but were very disappointed with the food in there. The calzone was more like a Cornish pasty - tiny and very stodgy bread. The all inclusive drinks package was great with no need to upgrade to premium. We both like our G&T and you could have Gordon's, Beefeater or Tanqueray but ask for your brand or you get a cheap one. We drank mainly in the Live room (Vanessa is brilliant) and the Atrium and a few times in Bar 11 and all the staff were great. The entertainment team had been brought in off Discovery 2 and did a great job. Especially the Sebbie Mercury show and Daniellas Christmas concerts. We didn't take any tours from the ship knowing from previous experience and my own research on the internet that local tours were available and much cheaper. In many of the ports we got island tours which included a beach stop for between 20 and 30 US$. All in all a good cruise. Slight improvement could be made with the food and a few more waiters in 47 to speed up the service would help. Read Less
Sail Date December 2017
We chose this ship after discovering that TUI did cruise and stay. The flight from Glasgow was fine. Transportation from Airport to the Ship was quick and we checked in quickly at the Terminal. Our Balcony Cabin was on Deck 6. It was ... Read More
We chose this ship after discovering that TUI did cruise and stay. The flight from Glasgow was fine. Transportation from Airport to the Ship was quick and we checked in quickly at the Terminal. Our Balcony Cabin was on Deck 6. It was small and dated. The balcony was also very small. We have been on several other cruises and this was the smallest cabin that we have ever stayed in. During the course of the cruise my back was becoming more painful and it was because of the very uncomfortable bed. The Cabin was not entirely clean on arrival. The carpet had not been cleaned. The Cabin Steward was very nice and polite. During the week she forgot to replace the Towels and also the Pool Towels. The small dressing table surface had liquid stains and had not been wiped. The Dining was average. We used the Restaurant for Breakfast and Dinner. One evening we used the Sushi Restaurant and this was fantastic. My wife had dietary requirements and the restaurant were very attentive for this; to there credit. We never had a bad meal but neither did we have an outstanding meal. On two occasions for breakfast we waited a long time to be served. Special mention to Mimi a Supervisor who saw what had happened and rectified immediately. We did not think there was enough staff working in the Bars or serving around the Sun Decks during the daytime. You did have to wait a long time to be served. Some of the Staff would not give you eye contact to be served. The day at sea was a disaster as per usual some guest had the towels on the sunbeds and were nowhere to be seen. We did observe crew place cards on the towels but they waited 1 hour before removing the towels. We spoke to some of the crew regarding this and they were indifferent to there response. We did a Cycle tour of Antigua and Michelle and Cameron were the Guides. They were both excellent and very professional. There was a wide range of abilities of the cyclists so perhaps something to consider for the future. It ended with a beach visit which was within view of the ship. Despite being told some of the group did not bring towels and swimwear so the stay was cut short by their insistence on returning to the ship. Shame as it was a lovely beach and place to relax. The other places were all good in there own way. We did not experience the nightly entertainment as we dined late each evening. Some of the service provided by the crew was fantastic and some was downright rude. Two areas of particular note was the destination service desk. My wife spoke to an English female behind the destination desk and asked her a question. She was actually looking away from my wife whilst providing a very bland answer and was totally disinterested. We were not provided with full information regarding last day departure and transportation to our hotel. When I queried the matter with the Customer services desk I was asked "What do you want me to do about it" The crew member was again very indifferent to my query and situation. Basically we had to vacate the cabin at 8am and because we had no information we were not able to reserve a late check out cabin. Departure day from the ship was a wasted day as you were hanging around the ship waiting to be transported to your hotel late in the afternoon. There is very little open in Bridgetown on a Sunday. Our biggest issue was the large number of Guests who smoked. The Discovery allowed Guests to smoke on the starboard side of deck 4 and an area on deck 9 near to one of the bars. Smoking was not allowed in the cabins but the occupants of a cabin on one side of ours continually smoked. We will not Cruise with Marella/TUI or Thomson whatever name they go under in the future. I have no doubt that some Guests will have loved this cruise however having done several cruises with other companies this was without doubt the worst. Read Less
Sail Date November 2017
Having sailed on this ship & other ex Thomson cruise ships is was quite obvious that not only has the name changed but so has everything else but not for the better. Swimming pool on lido deck billowed out black smoke and deck had to ... Read More
Having sailed on this ship & other ex Thomson cruise ships is was quite obvious that not only has the name changed but so has everything else but not for the better. Swimming pool on lido deck billowed out black smoke and deck had to be evacuated, pool out of action for 5-6days. Having booked and paid for a deluxe outside cabin next one along from last years we were unable to sleep for the musician and his synthesiser blasting out a monotonous drum beat until 01.00am from the Hemingway bar below us even the pillow vibrated. Having made a complaint we were told couldn't be moved to another cabin as none available suggested we were given earplugs. To quote Queen Victoria we were not amused. The quality of food was appalling completely tasteless and very often cold especially at the buffet.It has always been the norm that a 2 week cruise would have 2 formal nights so packed accordingly only to find second was turned into a dress to impress night for photo's instead very disappointing .On the six days at sea passengers were out at 05,00am reserving sun beds on sunny side of ship thus waking us up with moving of beds.. AS there were so many walking wounded on top of everything else did begin to wonder if I was on a jinxed ship.Is this another German ploy the British have lower standards than them. The crew as always were brilliant except for reception who were polite but cold & did nothing to alleviate any concerns. Designated smoking areas were a joke as people considered walking around the deck was the norm even smoking leaning over the rail while ship being refuelled .Consequently anyone wishing to enjoy a coffee on deck 6 outside liberties in a smoke free zone were unable to do so,Anyone flying into or out of La Romana aiport Dominican Republic should be made aware there is no ambilift so you have to be able to walk up stair to aircraft. Gill Clay cabin 0223 Read Less
Sail Date November 2017
This was our first cruise. We picked it because so many people told us what a fantastic experience it would be . Everyone raves about the quality of food, the level of service etc that you receive and we thought it would be a great way to ... Read More
This was our first cruise. We picked it because so many people told us what a fantastic experience it would be . Everyone raves about the quality of food, the level of service etc that you receive and we thought it would be a great way to visit a lot of new destinations in one trip. We love the Caribbean and have spent many holidays on various islands and were looking forward to both re-visiting some of these as well as setting foot on some new ones. We certainly didn't get what we both paid for and expected. Yes, there were good points. Our cabin with balcony was fine and serviced very well. The drinks included in our AI package were of a good quality. The evening entertainment was superb. However, everything else was extremely poor. The food was for the most part pretty diabolical - the standard of poor school dinners. The only good meals that we ate were in the restaurants which carried a surcharge, one of which cost an additional £60 for the two of us!!! Service in the main dining room was by and large abysmal, often waiting 3/4 to 1hr to be served our main meals. It would appear that a lot of the staff were new and were being given on the job training, which maybe accounted for some of the bad service. However, we did not sign up to be part of a training programme ! Yes, there were a lot of apologies and offers of more drink, but really it got to the point when all you wanted was your dinner!! The buffet restaurant was a total let down. We only tried it for a main meal on our first night. It was completely chaotic. Food looked awful. All dishes looked completely unappetising - very poorly displayed. There were no wine glasses - indeed no white wine,and the list goes on ! We did try it one more time for breakfast during the cruise but it was just like a bunfight to try and get food and tables were left uncleared and dirty. We didn't go back there again! Most excursions that we went on were also disappointing- incredibly poor value for money! At the end of our holiday we were unlucky that our flight was delayed and we had to spend a night in a hotel on Barbados. Obviously, rooms had to be found for a whole planeload of people, but we were assured that they would all be of the same quality. Unfortunately, we were part of a group that were put in a hotel, probably not fit for purpose. Amongst, many awful things, there was not even enough drinking water for us all. We have obviously raised all these points and more with Tui, who have not even had the decency to reply. So, we are now taking our case to ABTA who we hope will be able to help us. Would we cruise again ??? Certainly not for a long time, and definitely not with Tui. In the past we have booked many holidays through Thompson holidays, and yes we did sometimes have problems . The difference is that they were always sorted out in a speedy and professional way. Shame on Tui for not doing the same ! Read Less
Sail Date November 2017
wow what a great ship run by a good crew, joined ship at Palma no probs strait forward. Sailed to cartengena, malagar then off to Madeira , followed by five days at sea to the carabean. Cabin cleaned twice a day to high standard by artemo ... Read More
wow what a great ship run by a good crew, joined ship at Palma no probs strait forward. Sailed to cartengena, malagar then off to Madeira , followed by five days at sea to the carabean. Cabin cleaned twice a day to high standard by artemo . Dining was great in all restaurants, fussy eaters would not go hungry. Entertainment was so so aimed at the older generation. Bar service was prompt but some people complained they had to wait five mins.ports were nice considering they have just had hurricane season, but not much evidence of this. Would I go again, defently next year. Try it don't listen to the moaners. Disembarkation went smoothly , flew home on the tui Dreamliner nice plane with good cabin service arrived at Gatwick and only the baggage reclaim was the normal British go slow.overall a great holiday. Traveled as a couple with friends Read Less
Sail Date November 2017
We are seasoned cruisers both with Thomson's and other cruise lines. Until now we have always enjoyed cursing with Thomson and have always had a good cruise experience with them. However our latest cruise with their latest ship ... Read More
We are seasoned cruisers both with Thomson's and other cruise lines. Until now we have always enjoyed cursing with Thomson and have always had a good cruise experience with them. However our latest cruise with their latest ship Discovery and the newly named company TUI was a different matter. Gone are the experienced friendly Pilipino crew to be replaced by very in experienced crew, mainly from the Balkans and Eastern Europe who are very different in nature. The service was very patchy in the bars, it was very poor in certain parts of the ship. There was constant loud inappropriate music all over the ship both for the age group and where it was playing. I really did not want to listen to disco music while having dinner and breakfast in the main restaurant 47 degrees. The waiter service in 47 degrees and 47 degrees gallery was poor. The waiters have not been trained correctly in how to serve at table. They constantly served me before my wife, leant across me rather than serving between us. Removed my plate before my wife had finished her meal. They did not make eye contact with us while telling us who they and their assistant were. They were reading from a prepared script in their head with no real interest in us. It was like talking to someone in a call centre. There appears to be no dress code anymore. We saw people wearing shorts and tee shirts in the main and speciality restaurants. Even on formal night the dress code was advertised as Dress to Impress, what does that mean!! somebody thought it meant dirty jogging bottoms and a union jack tee shirt which had his breakfast down the front of it. No one was challenge about their dress. I think I could have gone to dinner in a vest and that would have been OK. The entertainment was terrible both in the bars and the theatre. The standard was very poor. There were technical issues in the Broadway Show Lounge involving the comedian one night because the curtain would not work, with the show starting 15 minutes late. There were apologies from the cruise director, who then disappeared to another bar for a drink with one of the ships officers. If he stayed in the theatre as he should have, he would have been on hand for a further failure of the sound system 5 minutes after the first one. All four of us along with many others got up and walked out. The cruise was advertised as a comedy theme cruise, they lied, we had two comedians and they were as funny as a boil on your bum. The jokes were on us. We were also told they would be a member of the 70 group The Drifters appearing, he must have drifted off somewhere else because he wasn't on our ship. There was not enough staff on hand for the number of passenger on board. You could not get a seat anywhere after the show had finished. There was only one quiet bar on the ship, which was bar 11, unfortunately the bar is two small as the majority of the area that was once a large bar has been converted into two speciality restaurants leaving bar 11 sat in the middle and unable to accommodate the many people looking to find a relaxed and quiet bar. Even bar 11 turns into a disco at 11.30. In conclusion: Thomson's/TUI have taken the whole cruise experience down market. Its as if they have taken a hotel complex package holiday and put it on a ship. Ocean Village has been brought back from the dead. For anyone who has never been cruising before you will probably think the ship it's great. For those who have experienced the true joy of quality cursing in the past with Thomson's and other cruise lines such as P&O, Princess, Celebrity etc, our future will not be with the new TUI Discovery All Inclusive. If we were in any doubt as to whether this was a one off, we had our thoughts cemented as we departed the ship, coming on board were a large group of Sun newspaper staff who were there in an official capacity wearing Sun Bingo Tee-shirts. Say goodbye to Thomson's say Hello to TUI. Read Less
Sail Date April 2017
Our first time Thomson ,,,, (we have done many PO , princess, and Royal Carabean ) And it was more than we expected ,,, entairtainment great , so much choice in food , so much so we never got to the speciality resturants , we did a ... Read More
Our first time Thomson ,,,, (we have done many PO , princess, and Royal Carabean ) And it was more than we expected ,,, entairtainment great , so much choice in food , so much so we never got to the speciality resturants , we did a transatlantic 6 days at sea , felt there could have been a movie on through the day , as we are not all into quizzes ,,,,, however we came home and booked the Discovery 2 for March next year ...but not a transatlantic again , we spoke to other cruisers ,who were on there first ever cruise ,and said it would be there last ever cruise , as I said not enough going on in sea days . Great friendly staff and all inclusive premium drinks .... No cheap drinks ...... Staff in tge resturants were so friendly ... I cannot take peppers (allergy ) and chef made special fo me . Read Less
Sail Date April 2017
This was our fifth cruise with Thomson and by far the worst. Firstly the good point:- We stepped off the airplane steps and onto a bus that took us directly to the ship. It went down hill from there. The bad points:- Food, ... Read More
This was our fifth cruise with Thomson and by far the worst. Firstly the good point:- We stepped off the airplane steps and onto a bus that took us directly to the ship. It went down hill from there. The bad points:- Food, in the buffet hall the food was cold. In the 47 degree restaurants which were waiter service if you didn't order a bottle of wine you got shoddy service. Cabins. Despite booking a deluxe balcony cabin the room was small only just wider than the length of the bed. Limited cupboard space. Entertainment. All the usual trivia quizzes. The shows were below average. Desk space, not a lot of normal seating, OK if you wanted a sun bed otherwise tough. Destinations team, a formal complaint is going in about them. Trips were cancelled without notice, we asked if there was any alternatives and were told "No tough". Later we asked why thy didn't tell use about the port tours and organise us into groups, they said they were unaware of them, So I asked James if he knew about them he said "no" when asking further how long he's been on the cruise and has he never been ashore he suddenly remembered On one the trips one of the reps had a birthday and they wasted so much time on her they had to miss two stops. When we complained Agail was rude and didn't care. We spoke to James and he was worse, when I asked to speak to the manager he said he was the assistant manager and he would have to do, we spoke to reception and said we wanted to raise a formal complaint but they did nothing. Read Less
Sail Date April 2017
We had a super holiday on the Tui Discovery which we had selected based on the ability to directly fly to Barbados and the itinerary of the islands we visited over the 14 days. I was initially a bit worried that is a 20 year old Royal ... Read More
We had a super holiday on the Tui Discovery which we had selected based on the ability to directly fly to Barbados and the itinerary of the islands we visited over the 14 days. I was initially a bit worried that is a 20 year old Royal Caribbean ship that had been modernised however the ship was really nice, modern and well kept. In fact it was a slightly smaller ship than we have been on previously with other cruise companies which meant it was easier to get around and you didn't have to bother waiting for lifts etc. Another big plus from our perspective with this ship was that the drinks prices were very reasonable indeed (almost UK pub prices) which unlike with other cruise companies you didn't have to pay through the nose for your drinks. This meant we didn't have to go through the rigmarole of trying to smuggle bottles of wine like we have done on our past cruises!! We mainly ate in the 47 Degrees and Gallery 47 (the Italian) restaurant and the quality of the food was on the whole very good. There was however the occasional course for which the portion sizes were either a bit on the small size or not quite up to standard but this was in the minority. We also ate in the Hot Stone restaurant which was very good and one night we ate in Kara Le the Asian restaurant which was excellent. The service in all the restaurants was good with some excellent individuals but there were a few waiters who probably needed some extra training in my opinion. We had a balcony cabin which was really nice and our cabin steward Carlos was absolutely excellent. Although on most of the islands we did our own thing and used local taxis etc we did do a cycle tour of St Kitts, a hike to a waterfall in Grenada and also the farewell to Barbados tour on our last day with Thomson. I thought the cycle tour was a nice idea and we got to try out an e-bike which I must say are absolutely marvelous in providing you with some extra drive when cycling up hill! Finally, in terms of entertainment we went to a few of the Broadway which I must say we enjoyed. All in all I would certainly recommend Thomson and this ship. Read Less
Sail Date April 2017
Cuban fusion We chose this cruise because of the itinerary. I wasn't looking forward to it after reading all the negative reviews. Arriving in Jamaica was a hoot, ok filling imigration forms in a corridor is not ideal but ... Read More
Cuban fusion We chose this cruise because of the itinerary. I wasn't looking forward to it after reading all the negative reviews. Arriving in Jamaica was a hoot, ok filling imigration forms in a corridor is not ideal but passport control none existant totally laidback typically Jamaican. The ship seemed a bit tired on the outside but what a lovely surprise once on board quite the opposite well looked after clean and everything looked reasonably new and very comfortable. The crew always busy keeping the ship clean lots of brass that was polished every day. Our Cabin steward (Mahrus) was there and made sure we had everything we required. Nothing over the week was to much trouble for him he was brilliant. We don't normally do excursions but so glad we did, the guides were all local and boy did the know their stuff, well worth the money. I'm gluten and lactose intolerant but didn't have a problem all week. We ate in Orions in the evening and there was always at least two items on the menu I could eat. The food was well presented hot and very enjoyable. The waiters were great, only negative the Head waiter (Boris) wasn't very happy when a table for two was requested. Soya was always available, so much so Natasha in Sirens brought it every morning without being asked. Afternoon tea was a big disappointment, not much for the gluten customer (a plain scone, muffin, cookie and sandwich) everyone else fabulous. Sea days great just take the opportunity to lie back and relax I did, Manchester airport was great, cases disappeared and appeared outside our cabin brilliant. The dream liner was great (we chose premium) better than British Airways newer planes I suppose. The plane coming back not so much an older plane premium not worth the extra money. Overall we thoroughly enjoyed our first cruise so much so we've just booked do the Pride of Panama next year (Discovery 2). Don't be put off by negative reviews invariably by people who have cruised for years and always go with Cunard, P & O etc or so they say probably next to the engine room. All the complainers on our cruise were never above deck 4 says it all (all fur coat and no knickers). Go for it and enjoy Read Less
Sail Date March 2017
As with a previous cruise from Barbados the overall 'getting there' was faultless for us. Our suitcases were taken from Manchester airport and we didn't see them again until they were delivered to our cabin. The Dreamliner ... Read More
As with a previous cruise from Barbados the overall 'getting there' was faultless for us. Our suitcases were taken from Manchester airport and we didn't see them again until they were delivered to our cabin. The Dreamliner aircraft was comfortable and with good entertainment. We arrived into Barbados and were whisked straight to Discovery without the need to go through the airport. Embarkation was quick and easy and so our cruise began... First impressions of Discovery were that it was big (compared to Celebration). We had our first look around and were impressed with the public areas that we came across. The atrium was quite impressive and it was good to see a proper theatre for the shows. The bar areas also seemed a bit more contemporary to those on Celebration. We had two cabins during our cruise and both we found to be spacious enough for our needs and had everything we needed including plenty of storage and a bonus of a 'free' safe. During our time on the cruise we had our evening meals in the main dining room, gallery 47 and the glass house. We like to dine just the two of us and this wasn't a problem - we only had to wait for approx. ten minutes with a pager on one evening. We found plenty of choice in both 47 and gallery 47 (two menus alternative nights) and found the food we had to be of good quality and served well. We found it much simpler for the wine to be served by our waiter than a sommelier - much quicker too than previous cruises. Carlos one of the waiters in Gallery 47 deserves a special mention for his friendliness and helpful attitude. Bar service around the ship was good - not slow as some people have mentioned and a great choice of drinks to suit everyone. Breakfast in the Islands buffet was ok- a good selection of cooked and continental foods but finding a table was sometimes a bit of a chore. Afternoon tea was great though !! We often missed lunch so the Snack Shack was great for grabbing a quick salad, sandwich or cookie - a nice informal touch to the ship. Three things stand out for us about the entertainment; Paul Evans the cruise director - he should have his own show in the evenings !! Protégé - great band although we would have liked to have seen them more in the evenings around the ship playing more contemporary music, in the right environment. A good show seems to have been a jamming session with the band and Others including Mr Sax but this was late on and we had an early start the next day so missed it. Mr Sax - brilliant performer who really came across as enjoying his performances. We also enjoyed the comedian that came aboard and the crew show was great. We went to two of the shows in the Broadway lounge and these were also good. The evening quizzes etc that were put on in the Venue seemed a bit lack-lustre to us - perhaps it isn't the right 'venue'? A couple of things we did notice on this cruise regarded the staff onboard. The senior staff seemed invisible - we got used to seeing them around and about on celebration but other than 'Dress to Impress' night hardly saw them which is a shame. Also we found a lot of European staff to be a bit surly and not as friendly as the Asian staff which was very noticeable. It would be a shame to loose this quality. We had chosen the cruise because of the itinerary and only had one day at sea. The ports of call were all great for us but we really enjoyed Bequia, Guadeloupe, St Kitts and Antigua. We went on two ship excursions which we thoroughly enjoyed and found to be good value for money. Plenty of the ports had local companies offering tours as we came off the ship. equally we found it easy to do our own thing using local buses for a fraction of the cost and with a lot of local flavour thrown in!! We had a brilliant time and will go again with Thomson knowing that we will have another quality time. Read Less
Sail Date March 2017
We choose this cruise as a first cruise and the choice of Ports and Excursions. The Ship has some lovely vintage public areas ( Main bar and Dining Rooms) which had echoes of a more glamorous era. The alternative dining facility was ... Read More
We choose this cruise as a first cruise and the choice of Ports and Excursions. The Ship has some lovely vintage public areas ( Main bar and Dining Rooms) which had echoes of a more glamorous era. The alternative dining facility was reminiscent of a staff canteen/airport. Other Bars on board are more intimate. The Casino sports 8 slot machines and a home size casino table. There are 2 pools largely for cooling off. There was usually enough space on deck at some point to stare at the Sea but the usual bagging sunbeds at dawn persisted daily on our trip with no visible intervention. Perhaps its a secret sport? Who knows as the winners are rarely seen. The cruise we were on was unable to dock due high seas/no parking which resulted in 2 extra days at Sea. Thomson Dream is not really set up for this interruption as on Board entertainment included Bingo, Out of date black and white comedy videos and some form of flattened darts. This for 1500 people lacked imagination. It can't be that unusual for the Ship to be required to entertain for the day? The Cover bands at Night were excellent but the Comedy MC type turn was characterized by a lack of confidence and wit.I appreciate comedy is personal but he was the only person laughing. Food was plentiful and varied but not cuisine. Service almost always excellent. Disembarkation in Port was flawless but arrival on Montego Bay at the start of the trip would have been comical if not so irritating. We were herded on to a bus and given a form to complete whilst the bus was moving and then processed by land side staff largely by shouting and hand signals. Didn't work that well with folk just off a 10 hour flight. The Shore Excursions were great value and enjoyable. I will cruise again but possibly not with Thomson unless I am short of a Bingo fix Read Less
Sail Date March 2017
EXCELLENT: - The itinerary (12 islands in 14 days with just 1 day at sea) - The 32in seat pitch on the 787 Dreamliner was fine for the 8hour flight to Barbados - Seamless transfer of luggage from Gatwick bag drop straight to ... Read More
EXCELLENT: - The itinerary (12 islands in 14 days with just 1 day at sea) - The 32in seat pitch on the 787 Dreamliner was fine for the 8hour flight to Barbados - Seamless transfer of luggage from Gatwick bag drop straight to cabin - Slick organisation - Food quality (with a few exceptions) - Cabin space and storage - Shore excursions - All inclusive drinks and tips NOT SO GOOD: - No destination lectures - Lack of variation in food and few locally influenced dishes - Room water (£1.90 a bottle) not included in drinks package - No toiletries other than soap in cabin - Surf and Turf restaurant expensive, pretentious and difficult to book but food good - The account App did not work and still showed zero spend at the end of the cruise - No local guide books in Library - Shopping is mainly watches, jewellery and perfume but few general supplies - Loud music everywhere (hints of Club 18-30 forty years on) - Ship rules e.g restaurant dress code, towels on sunbeds, smoking areas not enforced - Finally DO NOT order lasagne in Gallery 47 Read Less
Sail Date February 2017
We flew from London Gatwick in the premium section of our Thomson flight. Both outbound and inbound flights were on time. When we landed in Barbados, cruise passengers were the first to leave the plane and we were put into coaches and ... Read More
We flew from London Gatwick in the premium section of our Thomson flight. Both outbound and inbound flights were on time. When we landed in Barbados, cruise passengers were the first to leave the plane and we were put into coaches and transported to the ship. We did not have to collected our luggage, it went straight to the ship. As we were the first flight to arrive, embarkation was very quickly carried out. When we got on the ship we were shown to the lifts, told our cabin was on deck 7 and up we went. There was a steward in the lift area and he pointed us in the right direction. That was the 1st difference we noted, no steward to show you to your cabin and show you where the safe etc. was. The cabin was bigger than I expected and had a free safe ( the 2nd difference), a fridge, walk in shower, 3 seater settee, desk and chair. The balcony had a small table and 2 chairs. The cabin was light and airy. So after a quick shower and a change of clothes (from our hand luggage) we went off to explore. Our first impression of the atrium and glass lifts was 'wow'. There are loads of places to eat on board that are included in the cruise price. There is the main dining room 47 degrees. We only ate dinner here 3 times as we found the service to be extremely slow and the food lukewarm. But we always had breakfast here as we are not fans of buffets. Most of our evening meals were taken in the Gallery 47. Here, the food is mainly Italian but the only have 2 menus which they rotate each day. There is also the chefs choice from the main dining room, which I often had. The food and service here was much better. You can also go to the glass house for dinner and have either 3 tapas or a piizza as well as a basket of bread and a cheese or meat or mixed sharing platter. The first time we had tapas but the 2nd time we had tapas for one and pizza for one and said we would share both. You can also pay £9.95 and cook your own steak on a hot stone. Then of course, there is always Islands, the buffet restaurant or the snack shack. We liked the snack shack for a quick light lunch. It is really a grab and go servery but they do small trays of chicken or fish and chps, hot dogs, burgers etc. You can pick up premade sandwiches, wraps, rolls and salads here. Lunch is also available in the main dining room and salads are available in the glass house. Or of course there is the buffet. The drinks package was the best we have had. It included bottled Bud, Corona, Peroni to name but a few. We didn't like the house red but on checking the wine list, we found we could have chianti. So that is what we ordered each night. The weather wasn't brilliant. We had quite a few showers the first weeks, a few less the second week but very strong winds.Precursor to the storms that have hit the east cost of the U.S. We managed to make all our Ports. We did 2 ships tours. One was the Botanical gardens and Deshies Beach in Guadaloupe. We wanted to see where Death in Paradise was filmed. On changeover day we went to Harrisons cave in Barbados and got soaked through. In St Lucia, we went with Cosol Tours. Well worth the $75 per person for the day. In St Maarten we booked with Bernards Tours, again well worth $40 each for 4 hours. The other ports of Martinque, Grenada, Dominica, St Vincent, Bequi, St Kitts, Antigua and Tortola we just wandered around as we have done island tours there on previous trips. Not sure we liked not having wine waiters. We missed the Filipino waiters. Nearly all the waiters, head waiters etc were European and wore suits. It was very Germanic. Certainly not like the other ships in the fleet. The theatre shows were excellent. For a change we hadn't seen any of them before. Didn't like the format for the game shows, the fun element seemed to be lacking and the same faces were contestants most nights. Music was playing constantly day and night. The only quite places during the day seemed to be the adults only veranda and the promenade deck. Would we sail on her again. Yes we would if the itinery suited as the pros outweighed the cons. Read Less
Sail Date February 2017
This was our second ever cruise. Previously we had been to the Caribbean with Royal Caribbean on Freedom of the Seas. The TUI Discovery is much smaller and caters for specifically British people. We decided on this cruise as we ... Read More
This was our second ever cruise. Previously we had been to the Caribbean with Royal Caribbean on Freedom of the Seas. The TUI Discovery is much smaller and caters for specifically British people. We decided on this cruise as we liked the itinerary and the cost was good. We travelled to Barbados by Thomson 787 Dreamliner in premium class which was very good indeed. We checked in our bags at Gatwick and didn't see them again until they were delivered to our room. The transfer from the airport to the ship is around 30 minutes in an acceptable bus. The entry through the port and onto the ship was painless and quite quickly compared to Royal Caribbean. We had a balcony room at the stern if the ship on deck 7, and whilst this was a nice location it is quite a walk to get to the lifts and main areas so I would suggest a side cabin. Our room was cleaned to a high standard every day and the next days island itinerary was delivered in good time. We booked all inclusive which was sufficient for us to have all of the drinks that we required during our cruise. There are still some drinks for which you pay an extra charge such as a Mojito cocktail, not sure why this cocktail is different to others? The food on board is excellent in the "sit down" areas such as Gallery 47 but a great let down us the islands restaurant which us a buffet style. The food is very disappointing here and we only used this restaurant once throughout our cruise. The other issue in Islands is that they only dispense water from drinks machines (as they charge extra for soft drinks if you are not on all inclusive), so you need to queue at the ONE bar table to get a drink or ask a waiter who seems to take forever to return with your drink as they take lots of orders before going to the bar. Our advice, eat dinner and breakfast in the main restaurants and you won't be disappointed. We were also disappointed with the destination staff. Both the girls we tried to get information from seemed aloof and did not offer any more information than they were asked to give. We booked the scenic train excursion on one of the islands and it was late. The buses should have collected us at 230pm and were around an hour late. Phillipa, one of the destination staff was with us all the time and kept saying it would be 20 minutes more, 10 minutes more etc, but informed us she was not in contact with the buses. So if not in direct contact why did she tell us varying times for their arrival? Also, there was no information on why the buses were late and no apology. People were also waiting in the hot sun with a VERY small amount of shade and cups of water that were rapidly running out due to the length of the wait. We also booked that island tour and Pussers landing on Tortola. When we got off the boat and asked another destinations rep (girl with short Black hair), she gave us very scant instructions which were, queue over there in the right!! As it was several of us ended up in the wrong queue due to her quite useless instructions. With Royal Caribbean the reps were there orgainising people and ensuring they knew EXACTLY where to go. Perhaps the staff in destinations need to be retrained on how to be friendly and care for their customers. The entertainment is at best 'average' on Discovery. The big shows were quite good and the singers were excellent (apart from the person they chose to represent Gene Kelly, Singin in the rain who was quite bad) the other performers had good voices, although the music is not live. Status are very good. They have a pianist who is excellent but needs to play the piano rather than sing. Not sure why Amy and Adam are there? Amy spends most of the time mouthing the words to the songs and playing with her hair, or shoes, or watch and looking thoroughly bored throughout the songs unless they dance to them. They proposedly offer dance lessons but they play music but don't dance to all songs and those they choose to dance to they only dance for half the song. The Rumba is definitely their preferred dance. There was an excellent saxophone player who was the best entertainment on board. Would I go back on Discovery? I'm not sure. If you want abreasonably priced cruise with good itinerary then yes but if you want it done better and more professionally choose another cruise company. Read Less
Sail Date February 2017
We chose this cruise for the itinerary. We have been cruising for the past 16 years and never had cause to complain to any of the companies we have used prior to sailing with Thompson's. When we boarded we were shocked by the bad ... Read More
We chose this cruise for the itinerary. We have been cruising for the past 16 years and never had cause to complain to any of the companies we have used prior to sailing with Thompson's. When we boarded we were shocked by the bad odour and shabbiness of the ship. The furniture in the cabin was chipped and had seen better days. The bed extremely uncomfortable, pillows misshapen. We never had a decent nights sleep and woke with back ache every morning. The hot food in the sirens restaurant was barely warm. Food in the Orion restaurant was mediocre only the breakfast was enjoyable. We were on board 7 nights during that time my husband suffered GI and we were both in quarantine for more than 24 hours. Two days later I suffered the same illness and again we were in quarantine. So spent 3 days out of the 7 in quarantine. Resulting in us not seeing Panama or the second port in Colombia. The entertainment was amateur, not enough sun beds on the sun deck & no where to sit. We paid extra for premium seats on the plane. On our return journey we had to sit separate. We requested seats together but told the plane was full. However, a couple standing in the queue to board said they were awaiting to see if they could get an upgrade. To our horror this couple boarded once we were all seated and taken to seats along side each other at the front of the plane. I don't object to anyone having a upgrade, but I do when it's at my expense. Read Less
Sail Date February 2017
Cruising was a first for my husband and I, we were on holiday to celebrate my parents birthdays and this was their choice. The travel itinerary was excellent and took in places such as Costa Rica, Panama and Cuba to name just a few of our ... Read More
Cruising was a first for my husband and I, we were on holiday to celebrate my parents birthdays and this was their choice. The travel itinerary was excellent and took in places such as Costa Rica, Panama and Cuba to name just a few of our destinations. We did many of the official tours which were good, especially The Panama City Tour and The Havana Highlights ones, these were very informative, the guides English was excellent and you really took in the history, sights and atmosphere, we visited a rescue centre in Costa Rica which was my personal favourite. The entertainment on the ship was first class with the nightly theatre shows very professional even when the boat was a little bumpy. What really made the cruise for us was the staff. All the staff were friendly, eager to please and Natasha in the Orion Restaurant and Eugene our wine waiter were superb. Nothing was too much trouble, from fetching an extra cracker to go with our cheese or keeping our wine glasses topped up without us asking. All the staff from cleaners to the Captain were cheery, helpful and carried out their duties with a smile. Yes the boat is a little dated, the food is very good rather than excellent but everything was clean, the public toilets were always clean! at the self service restaurants in busy times you might have to queue but then this isn't a luxury holiday (but then you aren't paying luxury prices) but if you want value for money and an enjoyable trip then this is the boat for you! Read Less
Sail Date February 2017
We travelled to the Caribbean for 2 weeks 2 adults , 1 nine year old in Feb 17. This was our first cruise. Following long journey embarkation well organised. You don't go through Barbados customs, you get on a bus straight to the ... Read More
We travelled to the Caribbean for 2 weeks 2 adults , 1 nine year old in Feb 17. This was our first cruise. Following long journey embarkation well organised. You don't go through Barbados customs, you get on a bus straight to the ship. We did not opt for a cabin upgrade and glad we did not pay the extra. We only spent time in the room to sleep and shower. The room was spacious enough with sufficient storage space. We had the all inclusive drinks package. We are not huge drinkers so unsure if it was actually work spending that money seeing as we were off ship every day. 75% of the passengers appeared over 60 and boy do they have fun. The entertainment was for the over 60's and was lovely to watch them having confused huge amounts of cocktails ! The shows were considered poor by some passengers, although I cannot comment . I find my own entertainment. Take a water bottle and fill it on the ship before you go out . Shame on Thompson for not providing bottled water to customers when they go out for the day. They are happy to sell you it though ....... Wifi not free on ship and those that paid ridiculous amount to have wifi found it poor and rarely worked . Every port had free wifi in the shop areas. Food very good in the serviced restaurants. The self service "island" was a bit like butlins waiting for a seat so stayed away. Dress code is low key, one "dress to impress night" per week with most wearing black tie/ cocktail dress. If you want to enter the serviced resteraunts gents must wear long trousers so do not forget to pack them. Shorts can be worn in the " self serviced island". One night in the island and I was fed up. We did not take any Thompson excursions as they were heavily priced for little time. Kids club great and had to drag our son away. This runs 9-11am , 4-6pm and 8-10pm daily activities changed and all children seemed very happy. Bar/ cleaning staff all work very hard. Smoking an issue for some and perhaps they should advertise this as a "anti-smoking" cruise. You can only smoke on deck 4, or deck 9 during the hours of 8am-10pm Read Less
Sail Date February 2017
Feedback from Thomson Dream – Cruise Ship – 31st January – 14th February 2017 Overall we had a fantastic holiday and I would like to give feedback about the whole experience on the Thomson Dream and highlight both the positives ... Read More
Feedback from Thomson Dream – Cruise Ship – 31st January – 14th February 2017 Overall we had a fantastic holiday and I would like to give feedback about the whole experience on the Thomson Dream and highlight both the positives and the negatives. The positives outweighed the negatives by far. Positive Feedback – absolutely loved the cruise, although my personal preference was for the other side of the Caribbean starting in Barbados. Very glad we did it and thoroughly enjoyed however. Excellent entertainment team - team worked very hard, they had great sense of humour and always made us laugh. Main team members I remember were Rusty, Gavin, Joe, Ashley and cannot remember the others, but they were all great and provided a great range of entertainment throughout the fortnight. Game shows were great, especially The Perfect Couple which was hosted by Gavin and Rusty. Broadway Shows – I did not watch all of them but those which I did watch were fantastic and the costumes were amazing. Cabin – clean roomy cabin with Hugo as our housekeeping attendant. Very friendly and he did a great job throughout the fortnight we were there. F&B Service – nice friendly service and again the team overall worked very hard throughout all outlets and bars. The main outlets we used were Medusa and Tides Bar and Orion’s Restaurant in the evenings and Main Pool Bar and Sirens Restaurant during the day. Food – great range of meal options provided and something for everyone. Breakfasts were fantastic. We had one meal in the Kora-la Restaurant which was lovely. Very hot and spicy and not to everyone’s taste but I thoroughly enjoyed what I had. Excursions – some good excursions on offer and enjoyed them overall. However one of them I went on was a very big disappointment and frankly a rip off, which I would not recommend it to anyone. Negative Feedback – this mostly focused around the upselling of packages, restaurants and the all-inclusive supplements on the all-inclusive package which is a sign of Thomson’s getting too greedy!! All Inclusive Supplements – since the last cruise I did with Thomson on the Barbados side, a lot of drinks now have a supplement to be paid even for those who have paid for all inclusive. The price for All Inclusive Premium is extortionate to say the least and rather ridiculous when already paid an all-inclusive supplement. It is of course understandable for drinks such as Cognac and Premium whiskies but not for cocktails such as Mojitoes. The only items which had a supplement previously were items such as Cognac and Premium whiskies. The quality of the cocktails had also deteriorated since our last cruise. Upselling of Restaurants and Packages such as Wine Packages, AI Premium, etc – this got very annoying especially when staff were walking through the pool decks giving several daily reminders about the Speciality Restaurants onboard the ship and were reminded with every daily announcement about the Speciality Restaurants. Guests all know that the restaurants are there, we can all read and we do not need daily reminders about them. Not blaming the staff trying to do the upselling as they are obviously only doing as they are told by Thomson Dream Management. Sales of Sangria and Magnum Type Ice Creams – again on the pool deck we had girls coming around repeating “ Sangrai Ladies and Gentlemen, Nice and Refreshing, Sangria, Nice and Refreshing – Talk to me People – Talk to me People” and they were repeating again and again like parrots. Again this is VERY annoying and I did comment to the girl that when nobody talks to her it mean they do NOT want it. Nobody likes a pushy sales person and guests do not like people trying to force sell things on them. Again - not blaming the staff trying to do the upselling as they are obviously only doing as they are told by Thomson Dream Management. Caribbean Experience, Costa Rica – I booked an excursion through Thomson at all ports with the exception of Grand Caymen. All other excursions booked were enjoyable and good value for money, except for Caribbean Experience in Costa Rica. The literature for Caribbean Experience, Costa Rica, by Thomson stated it would last approximately 7 hours – it lasted exactly 5 hours on the day we did it ( I also put this in writing on the ship as every time I went to see someone in Destination Services the queue was either very long or nobody was there and this has never been answered ). There was very limited time in Puerto Viejo – we were only given 20 minutes which was no sufficient to look around. At the 2nd place Cahuita – we were told by Destination Services to make sure we took swimming costumes, but there were no swimming opportunities. After a visit to National Park and then a lunch stop at some bar, we were taken back to the ship. Again insufficient time to actually look around the village. Impression was that the tour guide wanted to go home early and brought us back to the ship early. This trip was extremely disappointing and very expensive for what it was. Overall a fantastic holiday though and would certainly recommend to others Stephanie Robertson Read Less
Sail Date January 2017
We chose this cruise as I always wanted to go to the Caribbean and liked the Itinerary and the price seemed good Once we arrived in Barbados the transfer was very pleasing as we were whisked straight from the plane to the ship. We have ... Read More
We chose this cruise as I always wanted to go to the Caribbean and liked the Itinerary and the price seemed good Once we arrived in Barbados the transfer was very pleasing as we were whisked straight from the plane to the ship. We have been on all the Thomson ships and the Discovery is a welcome addition to the Thomson fleet. The food was amazing and very varied with always something new to try. The waiters worked so hard and were always cheerful. We mostly ate in the 47 gallery waiter service restaurant. The shows were very good, especially west side story and the can can, the classical duo were excellent. The best place to drink was Bar 11. the bar staff there made some amazing cocktails, late in the evening it turned into the disco and there was even a live saxophonist, All the staff work so hard to make sure you have a lovely holiday and would definitely go again. Read Less
Sail Date January 2017
This was our very first cruise. We did a lot of research into all different companies that do Cruises. With our budget and the type cabin and the type of holiday we were looking for Thomson come out best for us. We started our holiday ... Read More
This was our very first cruise. We did a lot of research into all different companies that do Cruises. With our budget and the type cabin and the type of holiday we were looking for Thomson come out best for us. We started our holiday at LGW. The book in process was very good, and to have your luggage checked in and will not been scene until you arrive on the ship was real dream in its self. We were quite excited that we were travelling on the New Dream Liner. WE could not upgrade to Premium economy as it was all booked u but did up grade to Extra leg room. The Plane its self was nice, but as for extra leg room, forget it, it not big enough for long hall flights. The plane is just like any other aeroplane but just a lot bigger, and lots more people with No Extra Toilets. I wish the Airlines would make all Long Hall flights Premium economy with the applicable charges for all customers, and I really thing that all / most people would be will to pay that extra charge for the comfort of the flight journeys. Due to the type of traveller on the Plane, mostly elderly, the toilets were always full and become very selling after a while, There may be more people on board but only 6 toilets foe that many people is Not enough, always queues in the aisles . Not good enough really. There are no extra staff, so staff are rushing about like blue bottles. and not giving good service. On arrival at Bridgetown Barbados, The transfer was very good and very easy, the booking into the ship was very good very easy, very painless really. Our cabin was a Junior Suite which was on Deck 8, and was Fantastic. Really happy with our cabin. It was just what we were looking for in our holiday. My wife like lots of room, and we got lots of room in our cabin, with a great setting area and very nice balcony. The Cabin was very modern and very very clean and well supplied with extras. We really like the boat, the Staff on board were fantastic ( All staff) the stff could not do enough for you really. we found them all very well mannered, very curtsies and very polite indeed. Again all staff. Our cabin was well cleaned and well kept during our tour/cruise. The Restaurant staff were equally well presented and very polite and helpful. We were served very efficiently and did not wait at all for our food. The only Problem with the food we found was it was not always very hot. The food was good, but a bit repetitive, but we always found a restaurant we something we liked. The Island Restaurant was good if you wanted something you could put tighter your self for your our liking. I really Hot Meat with A Salad, Mixed cheeses and breads, just right for some customers. If you did have a complaint, it was sorted out straight away, by the staff of Restaurant manager , who was very approachable at all times. we had many of a nice conversation with the Restaurant Director on a number of occasions, just passing the time of the day and commenting on the nice food and services. The Ships Entertainment was on the whole very good. The did put on some great shows most of the time, but like most shows, not always every bodies choice. But that's only our. comment. The various Bars on ship are good and service very good. My real complaint is that we paid for a drinks package, but it not a full All inclusive drinks package, which is a bit confusing. The Holiday all inclusive, but with limited drinks, So we paid for an extra drinks package which we were thinking we would not pay any extras for drinks, but this it not the case. So dinks are subject to a n extra supplement, and some of the Café Bars you pay an extra supplement also, which is very misleading. and really a bloody Cheek. Because the drinks packages are not cheap. we are not talking about expensive Cocktails, but also, Tins of Coke etc some coffee, ( Come on really) The trips are very very expensive, we arranged our own trio with local Taxis etc. Lots of Customers complained about the trips were a con really for the prices charged. Overall, we had a great holiday, and would highly recommend a Thomson Cruise to any one. We did find a few people o board who complained all the time about something or another, never happy, They seemed to wanted the cheapest cruise with all frills and bells. They just kept comparing one cruise from another We just kept away from that sort of person. I Cruise we really enjoyed and would defiantly do it again with Thomson. The smaller ships are better for personal Services. Read Less
Sail Date January 2017
My wife and I recently returned from a lovely two week all inclusive cruise in a junior suite. This was our fifth cruise and our second Caribbean cruise. We visited some lovely islands and booked a number of excursions with Thomson which I ... Read More
My wife and I recently returned from a lovely two week all inclusive cruise in a junior suite. This was our fifth cruise and our second Caribbean cruise. We visited some lovely islands and booked a number of excursions with Thomson which I must say were excellent. We found the food in both 47 and Gallery 47 a bit “hit and miss” especially the breakfast which on two occasions had items missing. We thought the food in the Island buffet restaurant was much nicer and definitely a lot hotter than 47 and Gallery 47. Another place we ate was the Snack Shack which was great for a quick snack and drink. We also went to both the al la carte restaurants which were excellent and well worth the extra cover charge. I drank mainly the bottled beer which was fine and my wife tried a variety of drinks including the gin and tonic which if you didn’t ask for the branded make ie. Gordon’s they tended to give you the local brand. The majority of the staff were fine as was the service in all the bars and restaurants. We watched a few shows including the two comedians and enjoyed them all. One thing we weren’t impressed with was the “dress to impress” night which we think TUI have got all wrong with only 60% (approx) taking part. In our opinion and others we spoke to on the ship it should be everyone takes part or don’t do it at all. Also, we thought the charge for the Wi-Fi was expensive and we felt Thomson should at least give you free Wi-Fi in the public areas. We didn’t watch any films because they were mainly children’s film which was surprising as there were only a few children on the ship. If you change any money on the ship you will find the rate very disappointing and if you need to change any money in any of the ports make sure you take your passport with you. You have to vacate your cabin on your departure day at 08.00 so we booked a late checkout cabin for £35 which was well worth the money. The cabin is available from 10.00 but you can stay in your original cabin until then. Overall we thoroughly enjoyed the cruise and would recommend this itinerary and ship to friends and family. Read Less
Sail Date January 2017
We had a lovely cruise and would recommend to friends and family. We tried all the restaurants including the 2 al carte ones which where well worth the extra cost. We wern't impressed with either the breakfast, lunch or dinner party ... Read More
We had a lovely cruise and would recommend to friends and family. We tried all the restaurants including the 2 al carte ones which where well worth the extra cost. We wern't impressed with either the breakfast, lunch or dinner party in Gallery 47. But Gallery 47% (only open in the evenings) which had an Italian theme was much bettter and also offered a couple of english options on the menu. A great introduction to this ship was the Snack Shack resturant which we used on a couple occasion for breakfast and lunch. Most of the entertainment wasn't for us apart from the 2 comedians who were excellent. Having been on previous cruises the captains gala night was always one of the highlight of cruise but this ships idea of a "dress to impress night" was not for us and a bit of a letdown. We booked a few excursions through Thomsons which were all excellent. Read Less
Sail Date January 2017
We chose this cruise because of the relaxed dress code.This was our first cruise. so evening dress was out of the question.We both like to dress up ,but on our terms .So it was nice to have the choice after a day excursion that we could ... Read More
We chose this cruise because of the relaxed dress code.This was our first cruise. so evening dress was out of the question.We both like to dress up ,but on our terms .So it was nice to have the choice after a day excursion that we could just chill and have our evening meal in the self service restaurant,if we wanted to.anything went in there. Even shorts and T shirts was acceptable.The food in the Orion restaurant was excellent ,as was the service We had the best rib eye steak that we had tasted You could either share a table or have one for the two of you The all inclusive carried on at the dining table were the waiter took your order .The service was like a well oiled machine,everyone had there courses without waiting very long, and were hot.To say how many people ate at one time , it still amazes me how they did it. The self service restaurant was also very good, plenty of choice.such as soup salads .hot meats cold meats cooked veg.chips. Pasta dishes Pizzas. Stir frys and plenty more . The staff were constantly keeping a watch on the food keeping it tidy, and changing the trays as soon as they started to look a little empty.Food was not allowed to fall out of the containers, before it got wiped away keeping it looking nice even if you went very late in the evening.The ship is 36years old., so it is tired looking. We didnt care about that as we were only concerned how clean it was as I have O.C.D. out off my own house.It came up to expectations.(thank god )The entertainment was brilliant. Thompson Excursions were a bit hit and miss. We had a trip round Aruba, waste of money, there was nothing of interest at all. Get a taxi to the beach it will be better. we felt ripped off. we also felt the same when we went on a excursion with Thompson again to Santa marta that was even worse.again nothing of interest. and these trips are not cheap. Havana was great .We had a thompson coach take us to the town and gave us a guide to show us around.Worth every penny The showTropicana is a must.it looks expensive, but booking it through thompson , we got a good table.and a bottle of presseco bottle of rum to share between 4people and as you are on a thompson bus you can drink the lot,..Unfortunatly the ship had to leave two people behind as they were late to embark.They had got the wrong time to return to the ship.The captain felt terrible ,but he had to go,as there was another ship waiting to dock. Thompson removed all their belongings and put their cases on the quay. A rep that was on the quay then took over to make sure they were ok. This is why we took all the trips with thompson because if for some reason you get held up,they have to go . but if you are with thompson this never happens If you go to the panama canal ,dont go on the train, go on the boat. the train ride is very boring as all you see is trees mostly as you go through the rain forest. Our cabin was an inner one as we were never in it. bed was so comfortable it was hard to get out in a morning. We are now hooked on cruising . Read Less
Sail Date January 2017
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