Marella Palma de Mallorca (Majorca) Cruise Reviews

It was an anniversary cruise and we have sailed with TUI before and the Explorer 2 was supposed to have been refitted for this maiden voyage. We were given our cabin number at the airport and told our luggage would be taken straight to the ship, this however was not the case, we were then told by the TUI rep on arrival we would have to get our cases ourselves. (For us not a big problem ) . ...

Couldn’t get no worse!! First ever cruise and what a let down. We were on the inaugural cruise from 2 April 2019. In my opinion the ship was just not ready. Arrived on board before midday and cabins not ready. On an inaugural cruise?? However, advised to go to Pool Deck where food and drinks were available. That was fine but the toilets were blocked. No water for washing hands, toilet ...

Chose aft deluxe cabin and paid extra. Hyped up as Maiden Voyage of new ship and seemed ideal with the stops on the way. Cabin we had chosen showed new bed , carpets etc and the layout seemed ideal. Upon arrival the room was not refurbed, but "refreshed" . The shower had black stained grouting, the bed was pushed into an alcove and you had to crawl across the other person to get out of bed. Not ...

The ship as a whole is good, plenty of bars to visit, but my main concern with all the Marella ships that they have acquired in the past few years is the entertainment. The standard is very poor, this year was the worst it has been. their specialty acts they brought on for the duration of the Atlantic ocean was to be honest DIRE. I have seen better acts on my local social club, a tribute Take That ...

After reading the previous reviews I was wishing I hadn't booked this cruise and when we finally went on the Explorer I agred with all the complaints. The check in at the port was very quick, you just went to the desk, gave your name and airport flown from and were given an envelope with your key cards in. Went through security and onto the ship and our bags were delivered within half an hour of ...

Cruised with Thompsons many times over the years but decided against sailing again as we felt the standards were beginning to drop. We sailed with Royal Caribbean and Norwegian Epic the last couple of years and due to not been able to get our dates we opted for the New Thomsons Cruise Ship mainly with recommendation from the Travel Agent. So Disappointing for paying £3,000 for a weeks holiday on a ...

We choose to do this cruise as we has been advised that it was family friendly with loads of activities for a three year. Not the case. The ship itself although spotless is a bit tired - I know it has been refurbished but there are areas that are needing a bit of TLC for example the showers needing new screens and not just cleaned, toilet roll holder holes not filled in correctly etc We had a ...

First sailing Marcella Explorer 19th may 2018 We have looked forward to this weeks cruise with our family for many months, we saved hard and the time came. We chose Thomson (Tui) (Marella) because we had never been disappointed before. We have cruised many times with Thomson before. Starting with the Destiny and on the spirit only last year. We recommended to our family that Thomson was the ...

This was our 6th cruise and our second with TUI and our first visit to the Eastern Med, The whole of the journey from Belfast to Palma went smoothly, The return flight home was delayed by 2.5 hrs due to a bird strike on the aircraft the day before, The information given to us at Palma was "You know as much as we do" which wasn't very helpfull. This was advertised as Marella Explorer first ...

This was our first cruise. We picked it because so many people told us what a fantastic experience it would be . Everyone raves about the quality of food, the level of service etc that you receive and we thought it would be a great way to visit a lot of new destinations in one trip. We love the Caribbean and have spent many holidays on various islands and were looking forward to both re-visiting ...