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488 Marella Cruises Palma de Mallorca (Majorca) Cruise Reviews

Sadly where do I start . We had booked a deluxe cabin and to our shock we saw no deluxe at all, the windows were that bad we could hardly see out of them. The shower was that small with a shower curtain,not deluxe to me. No toiletries ... Read More
Sadly where do I start . We had booked a deluxe cabin and to our shock we saw no deluxe at all, the windows were that bad we could hardly see out of them. The shower was that small with a shower curtain,not deluxe to me. No toiletries apart from a small soap and shower cream canister. we enjoy going to the restaurant , only the first night was the best after that we were rushed every night and the food was not always hot and the plates cold. The staff were rushing around and the tables way to close to one another and the staff were not always attentive. In the end we tried the buffet lounge which I have to say the food was much better and the plates piping hot. Entertainment was awful it was a comedian and then entertainment team no professional dancers. Service in bars were very relaxed , there seemed to be a lack of staff. Found out later that this was coming to end of season and some were going home. We had diesel fumes which circulated around the ship even in our room on deck 8. Later the captain explained there were complaints about diesel fumes , explanation from the captain something about doing something to the tanks to put in an eu directive on fuel. Seems rather strange to do this while there were passengers on board. I had to cancel a trip due to the fumes making me ill because I ahave asthma . This cruise was a very disappointment overall. If it was coming to end of season that should not have made any difference we still payed for our holiday which our ruby anniversary was spoiled all together. Would I go back on this ship no, it was more like a Butlins camp . I would love to hear from other people affected by the fumes. Read Less
Sail Date October 2019
Just returned from this cruise. We booked this primarily for the itinerary as, even though we’ve cruised quite a bit, we had not visited any of the ports on this cruise save for the departure port of Corfu. We also booked to get an ... Read More
Just returned from this cruise. We booked this primarily for the itinerary as, even though we’ve cruised quite a bit, we had not visited any of the ports on this cruise save for the departure port of Corfu. We also booked to get an experience of Marella’s move to larger ships, with the Discovery being the biggest we have cruised on to date. Overall the cruise was very good. The facilities on the ship are well documented on the Internet so I won’t go into too much detail, suffice to say they were of a high standard. A few pointers for potential Discovery guests and also the good and not so good points: Good: The staff were superb. Quick to serve, helpful and smiling. I did get to have a chat with the Master of the ship, Captain Chris Dodds, and it was apparent that he was proud of the ship and his staff, justifiably so. The entertainment crew were the best I’ve seen and the Broadway lounge is big enough and well equipped enough to allow spectacular shows to be delivered. All inclusive allowed beers and wines to be on draught in the self service restaurants so you could help yourself. As a consequence you weren’t having to wait to be served to have a drink with your meal. When going into the Broadway lounge for the evening show, drinks were served as you went in so you weren’t having to order a drink once in the lounge. This meant you able to watch the show without people waving their cards at the waiting staff and the staff having to serve drinks in the dark. The Galley 47 restaurant serves Italian dishes and was very good. I used it twice and was very impressed. My jury was out about all inclusive. I considered that that this did not allow the possibility of enticing offers for drinks packages etc for early bookers (which I have used before) but I’m beginning to change my mind. The way that some people went mad at the buffet meant that they have some of my share but, nevertheless, all inclusive allowed me to budget with confidence. Not so good: During our cruise, the main restaurant opened for waiter served breakfast at 07:30. For guests going on organised tours this did not generally give sufficient time for breakfast before the tours commenced. Hence these guests had to use the self service on deck 9, the result of which the self service got unnecessarily busy. This may be a bit unfair. The food was excellently prepared and served. I could not fault it but...... it was a bit safe. I though we could have had a bit more of the Mediterranean flavour. “Tailor the menu to the venue” so to speak. No criticism of the way the food was delivered but more Med, less English would have been my preference. Marella provide all guests with the opportunity to download an “app” which connects to the ship’s Internet (at no cost) and provides details of your on-board account, what’s going on, excursions, where to eat, etc and is, overall very useful. They also still produce the “Cruise News” paper which is left in your cabin during the evening turn down. The problem I encountered is that the itinerary on the “app” and the “Cruise News” didn’t always match up so you still ended up at Destination Services or Reception to verify the precise details. Just a bit of co-ordination needed for what was otherwise a very useful facility. Nothing to do with the actual cruise but I was seriously stitched up over the price, with the possibility of saving almost £300 for the same deal if I’d timed it right, having been enticed to book early with a discount code. I did write to Marella head office (as a long standing and loyal customer, of 20 years if you include Thomson), but my loyally and my comments were dismissed as “bad luck”. Marella/TUI didn’t even bother to respond using the same medium as I did, rather just an e-mail. Itinerary: Good (Santorini apart) and I’ve glad I’ve been. Santorini is too crowded and you end up watching out for the next gap in the crowds rather than enjoying the island. The cable car had a two hour wait to descend so I had to use the steps, past the ill-treated donkeys and horses, tied up with no water, one passing you every so often with a selfish tourist on his back, just so he can tell his mates he took part in the Santorini tradition (don’t use them please). In summary: This was our seventh cruise with Thomson/TUI/Marella and I do detect a change in the target clientele and company’s philosophy. Absolutely nothing but praise for the experience I had, but Marella’s move to larger ships, the subsequent escalating cost to support the all inclusive packages and the dismissive way I was treated by head office may cause me to investigate alternatives. Finally, one area that doesn’t get mentioned very often, my local TUI office (Newark-on-Trent). The staff in there are excellent hence I use them rather than the Internet. I pay a small premium but it’s worth it for the assistance I receive during booking and should I need to book any excursions or have any queries regarding my holiday. Well done to them. Read Less
Sail Date September 2019
We chose this ship because it’s a small friendly ship this was our 4th time and it’s still a good as the first time we booked. The ship is kept spotlessly clean it is an old ship but staff are incredible. The food both in the lido and ... Read More
We chose this ship because it’s a small friendly ship this was our 4th time and it’s still a good as the first time we booked. The ship is kept spotlessly clean it is an old ship but staff are incredible. The food both in the lido and Orion was lovely always hot and well presented, also there is a hot stones which you do have to pay a supplement for but it was amazing. We stay in an inside cabin on deck seven our cabin was kept spotless by Suaib he was always smiling and so polite a big thank you to him. The show team in the Broadway show lounge were really good. There are lots of different bars to suite every age waiters remember your name after one day amazing. We spent a lot of time in the waters edge as you can sit on deck and waiters come out and serve you. Thanks to Pluto and Carlos who worked really hard. There is lots going on all day games quizzes and music if you want it big thank you to Shayne the cruise director Rachael and David for always having time for a chat and making us all so welcome. Also Aaron who was with us the first week. Also as we were leaving Captain Steve was on the port saying goodbye to every person leaving the ship. Thank you all on the morrella dream for a fantastic holiday Read Less
Sail Date September 2019
This was my first cruise. After being delayed by 2.5 hours with a Tui flight we joined the ship 30 minutes before departure. On boarding we made our own way to our room and after paying £48 for a specified cabin with a double bed. We ... Read More
This was my first cruise. After being delayed by 2.5 hours with a Tui flight we joined the ship 30 minutes before departure. On boarding we made our own way to our room and after paying £48 for a specified cabin with a double bed. We were disappointed to find 2 singles. No time for photographs on boarding. All the restaurants were shut, so after a journey time of 9 hours we went upstairs to our only choice the buffet The captain and team knew some flights would be late joining the ship but nobody at TUI cared. Arriving in the Islands buffet we were presented with 2 stale cold dishes of vegetable curry and o e dish of cold rice. After paying £2300 each for 14 days this was very disappointing. The response from the manager was the snack bar opens at 12 midnight you can go there? The rest of the dining experiences were ok, we ate in Gallery 47 and 47. The food was OK but most nights the service was slow and chaotic. The food was never hot. One. Night we upgraded to the hot stone experience In the Glass House. This was a disappointment, 6 oxo sized cubes of beef on a skewer with some peppers. Our clothing became smelly from the in your face smoke. A good dining experience was enjoyed twice which consisted of six tapas and pizza, this was in the glasshouse. We upgraded to the premier all inclusive, however the drinks were no better than the standard all inclusive , the measures were.never full and most of the drinks were prepared in a back kitchen where nobody but the staff could see what you were actually getting. Each evening the Live lounge, and Atrium bar were full, not enough seats for everybody, this is bad, all passe gets had paid a premium but for.many there was no room at the Inn. The service at the bars was slow, with no order of whose to be served next. There was a nice coffee bar, however again the seats were few and far between and those available were hard and uncomfortable. The cabins are very tired and I would grade at 2 star. Our bathroom smelt of rotten eggs. Twice our floor wasn't hovered in the room. On the second week our sheets were not changed. They needed changing! All of the resorts were miles from the port and the time in the port was too limited to really see anything. Tui destination services are not helpful, they are o ly I tested I selling overpriced tours and that is the legacy of the product. On leaving the ship the coaches were a circus to the airport and the luggage was where's Wally of the suitcase world. The one good thing I can say about TUI is they have the most amazing staff fro. Foreign shores, the British TUI staff are nothing but sales reps. The thing that spoilt it for.me was the boarding, late on board bo food, no welc9.e.drink, no apology and nothing to appease the awful start to this not cheap cruise. Try another cruise company whose ships are not tired and dated instead of.Butlns by Sea. Read Less
Sail Date September 2019
Marella have embarcation and disembarcation off to a T in Palma, very smooth well organised. D2 nice ship, immaculate thro out but for us didn't quite flow right from area to area, felt disjointed imo needs some rearranging, eg ... Read More
Marella have embarcation and disembarcation off to a T in Palma, very smooth well organised. D2 nice ship, immaculate thro out but for us didn't quite flow right from area to area, felt disjointed imo needs some rearranging, eg coffee port needs moving to deck 5 and move reception etc to where it is on 7, get rid of tapas and food in glass house and put Spa in there instead of opposite end of ship? Atrium underwhelming ditch those red lights looks like a road traffic area. Night club area very small. Just very muddled. Staff, very good, always smiling and helpful.Big shout out for Anna and her amazing buzzing pager tree at Gallery 47 as well as Praestyn, Ella and Manfred. All the food we had was good and Surf & Turf well worth the supplement of £30 per head. Our only gripe was service in the atrium bar, from ordering a drink off a waiter it was taking 15-20mins for it to get to us at the table, maybe this was because people were going to queue at the bar to get served like they do on other AI holidays? Shows, excellent as ever with Marella particularly liked Starry Night and Putting on Glitz. Very professional fab costummes. Cabin see below. Ports of call, Naples stayed on ship been 3x already, Sardinia took Tui trip to Porto Cervo which was ok but wished we had stayed in Olbia and done our own thing, Livorno, done Tuscany to death already so stayed in port did very good canal tour and wandered around nice city, Villefranche took the train to Monaco wow and Palamos an unspoilt gem worhty of a land holiday very typically Spanish. loved it. The demographic of people on D2 was completely different to that on Ex2 earlier in the year, lots of groups of 6 -8, very few kids, more tattooes than the Royal Navy and that was just the women! very varied from all age groups. D2 would we go on her again, probably.....if there was an itinerary we wanted to do but think we'll be going back to the Explorer ships as we preferred them. All in all we had a good holiday and enjoyed ourselves and would recommend Marella. Read Less
Sail Date September 2019
Just back from a brilliant week on the Discovery 2. This was my first cruise and choose the ship for the itinerary Cosmopolitan Classics which was a great itinerary. Loved all the destinations. I pre booked excursions which were all very ... Read More
Just back from a brilliant week on the Discovery 2. This was my first cruise and choose the ship for the itinerary Cosmopolitan Classics which was a great itinerary. Loved all the destinations. I pre booked excursions which were all very good especially the wine tasting in Tuscany which I would highly recommend. The ship was stunning inside and had everything you could possibly want from a selection of restaurants and bars to choose from. You received an information page every night which included the time the ship was in port, a little about the destination, entertainment on that day and a little information about different staff on the ship. The captain was captain Chris who every day talked over the tannoy to give the guest information about the port, which deck you could disembark from, the weather and any other relevant information. He was always very friendly and encouraged guests to approach him if they had a question at any time. The staff are very friendly and helpful through out the ship and made the experience even more enjoyable. Especially the staff in the restaurant 47° who could never do enough to make sure you were happy. There is entertainment throughout the day. The evening entertainment is very good and the entertainment staff very friendly especially Sean he made a effort to always have a chat or get us up to dance. We paid for the premium package which was great you could have anything to drink at no extra cost. We had an inside plus cabin which was spacious however next time we would upgrade to a balcony as it made a big difference to us not having natural light especially at night as it’s pitch black. The housekeeping staff were excellent always friendly and cleaned the cabin to a high standard and always left a towel animal and chocolate at night which was a lovely touch. This cruise was a great first experience and I looked forward to future cruise on the Discovery 2. Read Less
Sail Date September 2019
my wife and myself have just returned from a dream holiday on marella discovery 2 as my title says a dream of a life time the ship was very clean our cabin steward alicia was a star there was nothing she wouldn't do to make your ... Read More
my wife and myself have just returned from a dream holiday on marella discovery 2 as my title says a dream of a life time the ship was very clean our cabin steward alicia was a star there was nothing she wouldn't do to make your trip great the food was out of this world and so many dining places to eat at and so many shows to see over the week the services were brilliant by all the staff on board ship we will definitely be travelling with marella cruising again they do cater for the disable people and the shore excursions were places that we would not normally had thought of visiting the easy pisa tour we both enjoyed and i always wanted to go to monaco the waiters bar staff and the cabin stewards couldn't do enough for you very polite and friendly there is not much more that i can say but to thank marella cruise for a great holiday Read Less
Sail Date September 2019
We have travelled with many cruise companies mainly British one US & one Italian we chose this cruise mainly because we have never travelled to this part Europe .We were very impressed with the service in the restaurants mainly the 47 ... Read More
We have travelled with many cruise companies mainly British one US & one Italian we chose this cruise mainly because we have never travelled to this part Europe .We were very impressed with the service in the restaurants mainly the 47 the service and food was excellent in every way as we ate there all the time even for breakfast & lunch times as it was impossible to find any where to sit in the upstairs buffet and also other guest seemed reluctant to share or talk to us (it must be a British thing ).I did notice that other guests reserved seating in the bars and theatre of which I found very frustrating as it is not allowed on the P&O ships as they endorse strict rules of which are enforced by security personel. The entertainment was of a very high standard with a very good selection of shows we only missed one .The only complaint that I have was that in the cabin for some reason there was a double bed in the middle and also a two seater settee on the side of which made it a bit cramped .We will always travel with Marella cruises in the future as even embarkation & disembarkation was simple. Read Less
Sail Date September 2019
The only bad thing about the cruise was that we only booked 7 days, I didn’t want to leave and felt envious of the other passengers who had another week. The itinerary was perfect, visiting great places including Venice, Koper, ... Read More
The only bad thing about the cruise was that we only booked 7 days, I didn’t want to leave and felt envious of the other passengers who had another week. The itinerary was perfect, visiting great places including Venice, Koper, Dubrovnik, Split and kotor. We loved Croatia and will certainly return. On board the service was perfect and all of the crew did a fantastic job from the housekeeping staff to the Captain. We honestly loved every minute, the food was great, the drinks service brilliant and I can’t begin to say how awesome the entertainment was. Katie stole the show, I’m sure she must be solar powered (I’ve never seen anyone with so much energy). Each one of the entertainment team we’re fabulous, Chessie singing as we left Koper was just outstanding, I was a blubbering wreck. We were serenaded out of Venice too. The shows and quizzes were a big favourite of ours, each one such fun. A special mention to Dean too, what a lovely lad, but then again all of the team were. We even managed to get out if the escape room (with lots of clues) it was so well planned. We had the most magical time on board, so a big, huge thank you to everyone on Marella Discovery. Read Less
Sail Date September 2019
The Marella dream is a very old ship and it shows and there a lot better more modem ships out there so it dose seem very basis there’s a lot of vibration and juddering when at sea and all sorts of creeks at night which is a bit alarming ... Read More
The Marella dream is a very old ship and it shows and there a lot better more modem ships out there so it dose seem very basis there’s a lot of vibration and juddering when at sea and all sorts of creeks at night which is a bit alarming of your not used to it However value for money you can’t knock it the crew keep the boat spotless clean and could not do enough for you , the food was only ok at best but the was know shortage Morning noon and night as so with the drinks tui do a upgrade drinks package at £50 pp/pw but it’s really isn’t worth it you’d have to be a boarder lone alcoholic to make it worth while to get your money back entertainment was a bit hit and miss but overall not The thing with tui is what pay includes everything there are no extras so no need to spend anymore if you. Choose I’ve been on much better ships which cost a lot but this is extremely good value for money Read Less
Sail Date September 2019
Great food,fantastic entertainment ,but above all wonderful staff ! From the captain to the man cleaning brass fittings with a toothbrush , they all had a smile and time for the passengers nothing was too much trouble.We were concerned ... Read More
Great food,fantastic entertainment ,but above all wonderful staff ! From the captain to the man cleaning brass fittings with a toothbrush , they all had a smile and time for the passengers nothing was too much trouble.We were concerned about some of the negative reviews but after a week of being made to feel special we wonder what some people expect.The Dream may be old but full of character,cabins are clean and comfortable,dining in the waiter served restaurants five star ! The service we received was second to none and equal to five star hotels we have stayed in recently but the shows are excellent and equal to any theatre show I have paid a fortune for and were the highlight of our cruise , the entertainment team deserve a big pat on the back. We booked shore excursions before we left but perhaps should have booked on ship but that's with hindsight,most were good but im sure our Barcelona guide tried to lose as many passengers from the trip before returning to the ship , So to sum up a very enjoyable cruise,lots of plus points and cant wait to go again. Don't be put off by the negative reviews,as a passenger just leaving when we arrived said "You are gonna love it" Read Less
Sail Date September 2019
My partner and I had cruised before on one of royal Caribbean ships and said we would give the d2 a shot as it was handy for us to get to Palma and so on we had a balcony cabin it was nice We are in the islands restaurant it’s great ... Read More
My partner and I had cruised before on one of royal Caribbean ships and said we would give the d2 a shot as it was handy for us to get to Palma and so on we had a balcony cabin it was nice We are in the islands restaurant it’s great for breakfast and lunch but not dinner it’s seemed by the time you fit your food found a table the food would be cold. 47 & gallery 47 the food was very nice and staff were nice The pool area was nice and relaxing except every day the entertainment team would do quiz games and were really loud I personally don’t like that and I thought it was too noisy it seem to be a big hit with the British guests but you should rage into account not all guests on board are British. It was the one thing I hated every day I like to relax. The staff are very friendly and our cabin girl HANNAH we stayed in cabin 6600 from 31/08/19 she was brilliant nothing was any trouble The one other staff member that really stood out too us was MOKA the lounge bar mAn in the live bar by night and pool bar by day I have the say he was brilliant Read Less
Sail Date August 2019
We chose this cruise for the ports of call Discovery 2 was visiting and we have had a wonderful holiday. The entertainment team put on some truly spectacular shows we especially enjoyed the Freddie Mercury show absolutely amazing, also ... Read More
We chose this cruise for the ports of call Discovery 2 was visiting and we have had a wonderful holiday. The entertainment team put on some truly spectacular shows we especially enjoyed the Freddie Mercury show absolutely amazing, also Carl the UK comedian had everyone laughing from the minute he came on stage to the minute he left and what an amazing voice he's got! The cuisine in all the restaurants is excellent, we especially enjoyed the Italian restaurant, our waiters, we're John Vicoy, Gilzen and the lovely Mary Rose, ask to be seated at Mary Rose's section of the restaraunt, I assure you they will add to your dining experience, thank you guy's and Mary Rose, you really made our holiday special and the trio of tiramasui is the best desert I have ever tasted! A mahoosive thank you to each and every crew member for making our holiday so wonderful. We will be back! Carol and Robert Parkes Read Less
Sail Date August 2019
This was honestly the worst cruise I’ve ever been on. It was truly awful. I had my two children with me as we couldn’t get away during the summer holidays due to work commitments. This cruise is not family friendly at all. ... Read More
This was honestly the worst cruise I’ve ever been on. It was truly awful. I had my two children with me as we couldn’t get away during the summer holidays due to work commitments. This cruise is not family friendly at all. 1. Not once was the climbing wall open 2. The indoor pool bans kids between 2-5pm covering a good part of the hot part of the day. I pay the same amount of money as everyone else, I should have the access to the same facilities. 3. The kids food at the buffet was rock hard and quite frankly absolutely bogging. It had obviously been out for a very long time. On the final day you can expect no kids buffet. 4. The pool tiles are broken and one of them actually cut my sons foot.. it’s very obvious it’s about a foot wide. The staff are friendly but the entertainment is like butlins. It’s really loud, you can’t sit at the pool and have a conversation with someone without some game show rubbish or having to listen to some pub quiz. If butlins is your thing, this is for you. Also, as a footnote, I not only saw the cruise director speak to a member of staff like crap but also the deputy cruise director do the same.. uncomfortable. Much of the entertainment was awkward and just so over the top it was ridiculous. I witnessed bar staff being rude to kids when they were asking for things at the bar. Just no need. It was overall a really poor experience and despite cruising with TUI 7 times now I won’t be going with them again. I certainly would never recommend this for a family. Read Less
Sail Date August 2019
From start to finish this cruise was for my wife and i was superb, the ship, the staff, the food, every aspect of the ship was very well managed, from the pool side to the very high class restaurants nothing was to much, the staff in all ... Read More
From start to finish this cruise was for my wife and i was superb, the ship, the staff, the food, every aspect of the ship was very well managed, from the pool side to the very high class restaurants nothing was to much, the staff in all the bars and restaurants could not do enough for you and were so pleasant, the cabin we had was very spacious clean and tidy, when we returned each night it was spotless, we will be going back for another cruise, no matter what time of day there was always a different activity going on around the ship, something for everyone no matter how old or young you are, from mini golf to rock climbing learning to dance to been in a choir, in the atrium every day there an artist performing, in the theatre there was always a great show to watch, so something for everyone. Read Less
Sail Date August 2019
First cruise and loved every moment from when we got on until when we got off. Taken straight from airport to boat. All boarding and check in straight forward. Cabin was larger than expected. Everything you need - lots of storage and very ... Read More
First cruise and loved every moment from when we got on until when we got off. Taken straight from airport to boat. All boarding and check in straight forward. Cabin was larger than expected. Everything you need - lots of storage and very clean.Lots of choices for meals. Had both buffet and waiter service, all great, lots of choice and always food available somewhere on the ship. Lots of bars to chose from. Always good service and drinks are branded. Did not see the point of upgrading to Premium the stand ones are fine. The staff are amazing and work so hard and always have a smile for you. All shore excursions went well and were well organised. We did three Tui organised ones but next time I would not do so many as they can be long days. The boat is a little older than some others but you only notice this in a few places, mostly it has been updated and kept very clean. For me I preferred a smaller boat to the newer super ships with 5000 people on them.Leaving the boat was again very well organised and same with our onward transfer to a hotel for a week. 100% would book again - great value for money. Read Less
Sail Date August 2019
This was our first cruise and we decided on the Cosmopolitan Classics cruise around the Med. Flight and transition from airport to ship was very smooth and embarkation was fast for 12 noon time of day. Our cabin was also ready when we ... Read More
This was our first cruise and we decided on the Cosmopolitan Classics cruise around the Med. Flight and transition from airport to ship was very smooth and embarkation was fast for 12 noon time of day. Our cabin was also ready when we went to put our hand luggage in it. Ship: Very clean, tidy, easy to navigate around and always seemed like there wasn't a lot of people on ship despite it being full. Staff: There was a really happy vibe on the ship and this was due to the happy and friendly staff. They simply couldn't do enough for you. Captain Chris was down to earth and gave interesting ship announcements and information. The entertainments director, Johnny, was very funny and also very informative on daily activities on his TV broadcast each day. He seemed to appear everywhere and set the fun vibe for the cruise. I can't fault all the hardworking bar staff and our cabin steward, Malvin, who's service was excellent. Entertainment: There was always something to do on the ship in the day or night from poolside, talks, dance classes, trivia and Broadway Shows. The entertainment team were top notch and the shows were amazing. The young actors/dancers/singers were all professional and amazing to watch. We went to 5 shows in 7 nights and they all worked really hard as they also work in the day and around the rest of the ship. There are also some very good musicians on the ship playing in the atrium and the live lounge. We did visit the casino some nights and had few goes on the roulette table. Food: we usually ate in the buffet as we found the quality and variety of the food to be exceptional and it suited us for time to allow us to do other things. I always find it difficult to find good vegetarian options in restaurants, but found the buffet offered so much choice for me. We didn't try the paying restaurants as we were so happy with the food in the buffet. Excursions: we booked 3 excursions for the week with Tui. Naples: the port was beautiful and very picturesque. We went to Pompeii and Vesuvius and really enjoyed this trip. Tip_ climbing the rest of the way up the volcano after the coach drops you off at 1000m was hard work, but worth it! Tui books local guides from the area who are very knowledgeable and this really makes the excursion interesting. We also went to Pisa and Wine Tasting and loved this cultural trip and even bought some wine from the vineyard. We went to Monaco and Monte Carlo as we are F1 fans and the lovely French guide gave us time on our own during the trip so we went to the 'Cafe de Paris' and had an expensive coffee and did some people watching. Some people say to not book excursions and do your own thing, but I like the ease of transport and the local guides make the trip more exciting and informative. I think the Tui excursions were value for money. I'm glad we didn't book more than 3, though as you do need time to relax. It was so exciting to find ourselves at a different port each morning and that has given us the cruise bug from now on. We also went on a 'Behind the scenes Ship tour' for £39 each. We met Captain Chris and had a 15 minute question and answer session on the bridge. We were offered tea and shown around the bridge by the third officer. We also visited the engineering room, the M1 under ship corridor, the kitchen and staff and had a glass of fizz with the Hotel manager. We also had a free photo with the Head chef and his hard working kitchen staff. This tour was great and we would highly recommend it. Overall, we had a great first cruise on a friendly and relaxed ship. All the guests were relaxed and happy due to being looked after by the staff and the happy vibe of this ship. The hardworking staff made the voyage memorable and Tui should be congratulated on all the travel organisation and ease of travel. We came home and booked our next Tui cruise for next year. Read Less
Sail Date August 2019
Having sailed with lots of other cruise companies in the past, we were a bit apprehensive about booking this cruise but we loved it. It was a short 10-15minute journey from Corfu airport followed by an efficient check in. You had the ... Read More
Having sailed with lots of other cruise companies in the past, we were a bit apprehensive about booking this cruise but we loved it. It was a short 10-15minute journey from Corfu airport followed by an efficient check in. You had the option of a shuttle bus or 5minute walk to the ship. The itinerary was wonderful with several memorable sailing in & out of ports such as Kotor in Montenegro and Venice ( leaving at night was magical). We went on a cruise tour to the beautiful Krka waterfalls and also half day gondola tour. There were plenty of other tour options/activities available on the dockside. The staff on board were friendly, efficient and seemed genuinely happy. The Entertainment staff led by Katy were great and the Captain was a star! There was no heavy sales pressures and unless you wanted to, you weren’t harassed by ship photographers. There were various dining options to suit everyone. Yes, the ship is a bit tired looking but it didn’t affect the service you received. We were warned about the potential wait at Corfu airport when we departed and the process was managed as well as it could be. We would definitely sail with them again. Read Less
Sail Date August 2019
This was myself and wife 15th cruise all with Marella and the 4th time on the Dream as it was !! Our favourite ship in the fleet. I’ll keep the review practical many frequent Marbella cruise travellers hopefully get the key points. ... Read More
This was myself and wife 15th cruise all with Marella and the 4th time on the Dream as it was !! Our favourite ship in the fleet. I’ll keep the review practical many frequent Marbella cruise travellers hopefully get the key points. The positives are its an older ship but has some great venues and bars which makes the personnel touches better than the bigger ships and it proved no different from our previous sailings. The services from the bars and restaurant staff were excellent. The professional entertainment was excellent although some of the best act were too late in the evening. We read on an informative letter in our cabin on arrival that they listen to the cruise feedback reviews. They had decided they would let children use the adult pools which I’m not sure was thought through. We like the lido pool on deck 9 it has a children’s pool but they all used the adult pool. Not supervised by staff and parents and just basic chaos all week. Jumping,pushing,shoving,inflatables the size of a person. Water guns the size of cannons firing all over the deck. We are not stick in the muds we have 3 children who don’t behave in this fashion. Three times we complained to reception and all we got back was they are the same throughout the ship. Ruined the holiday and experience. The sail away party the life and sole of these cruises was ruined by the life safety drill taking place at 10.00 in the evening which is unheard off. The food which was always the stalwart of the Dream has gone backwards!! Repetitive basis offering and the sweet selection was really poor. The Cruise Director spent more time trying to sell upgrades than actually information around the entertainment. The 2 hour flight delay coming and 5 hour delay going back didn’t help either. This is our 2nd Marella cruise this year which hasn’t come anywhere near expectations with delays and standards going backwards.one of the biggest frustrations is trying to get your voice heard. The Tui App on the ship is loaded with questions they want to hear rather than anything they don’t. The questionnaire they send you is just as frustrating and if you criticising too much will not let you complete. Prices going up and standards going down. Read Less
Sail Date August 2019
Our Second year on the Dream, I was a little worried about some of the previous reviews , all I can say is they must be quite fussy. First of all this is a 95% British ship, and you certainly see a complete cross section of British ... Read More
Our Second year on the Dream, I was a little worried about some of the previous reviews , all I can say is they must be quite fussy. First of all this is a 95% British ship, and you certainly see a complete cross section of British society, so expect a fair share of tattoos ( and that's just the ladies) there were more children this year , but also good to see more disabled on bored , I would have never recommended a cruise to someone with mobility issues but they were fine, so that's good to see. enough people have mentioned how hard the crew work and of course they do , the food was excellent, and the entertainment also top drawer, the comedian ( always a risk) was great and you could hardly get a seat in the Broadway lounge for his second show. Top Tip, if you are in a port where you aren't going on an excursion ( we only went on 2) then I recommend hitting the pool area straight after breakfast, most people head ashore straight away and you therefore get the pool , and hot tubs , to yourselves. It gets very busy in the afternoon . However there are quiet areas to go to ( deck 7 aft, you will get a lounger anytime ) also since Tui made the holiday " Proper" inclusive getting a drink is not an issue, they have Beer & wine carts where you can more or less help yourself. So in summery you are getting 7 days cruising , fully inclusive for under £1000, come on whats not to like.... Read Less
Sail Date August 2019
We have now been back for a few days so thought it was time I got down to writing my final and overall review of our two week, first ever, cruise. First thing I want to say is that I would definitely recommend a cruise on the TUI ... Read More
We have now been back for a few days so thought it was time I got down to writing my final and overall review of our two week, first ever, cruise. First thing I want to say is that I would definitely recommend a cruise on the TUI Marella Discovery 2 as an amazing experience on a fabulous ship (just in case you are wondering, it is a ship and not a boat, Captain Chris told us so). The ship is incredibly comfortable and I must say unbelievably clean and tidy, this being due in no uncertain terms to the tireless cleaning, polishing, hoovering, clearing, bed making and cabin tidying of the members of the crew who seem to be on the go 24 hours a day. Everywhere you go on board you see someone with a cloth in their hand or a vacuum cleaner running it over another bit of carpet just because. The waiting staff, in the same way, are on the go from way before sun up to well after sun down. Breakfast starts at around 6am when there is an early start to the excursions which I would guess means someone is starting preparation by at least 4am, then as soon as breakfast is over they are then getting ready for snacks, then lunch, then afternoon tea (with proper Cornish Clotted Cream for the scones I must add, yummy, and there was enough for a gurt great dollop). Sorry got a bit carried away with that memory. They are then getting set up for dinner which starts at around 6pm and with 1800 very hungry passengers, many of whom who have been away from the ship on exhausting and hunger inducing excursions, so you can imagine the chaos with this and that is not the end of it for the catering staff as once they have finished with the dinner service they are then preparing food for the midnight snack bar which goes on till... actually I have no idea what time that finishes as the latest we went to this one was around 11.30pm and there were still plenty of people coming in after us. Then just a few short hours later it starts all over again for them. As far as the individual restaurants are concerned, here we go. The Snack Shack - our first experience of dining once we embarked on board. We were wandering around the ship trying to get our bearings and we came across this one and thought, why not. It has a cold frame with sandwiches, wraps, salads and fruit which you can help yourself to and then there is a serving counter where you can get fish and chips, burgers, hot dogs, etc and then the bar area for drinks. I will say the fish and chips were lovely and everyone else in our party were impressed with whatever they had. So good start, well done Snack Shack. Islands - I must be honest, we only ate in Islands a couple of times for breakfast and the 'Cornish Clotted Cream' afternoon teas but from what we could see it was good, wholesome buffet style food which looked tasty and hot. 47 Degrees - Again being honest, we tried to get in here on our first night on board requesting a table for 4. Well... we were told it was very busy and it would be about 30 minutes to get a table. How dreadful... NOT, when you consider that right next door to the restaurant is the Atrium bar where you can get a drink on the house... or was it on our All Inclusive package?!! Sorry, back to being serious now, we were given a buzzer and told that once they had sorted a table for us the buzzer would go off, which it did, but not 30 minutes later, it was about 15 minutes, what a service. We were welcomed at the door by two smiling hostesses who passed us on to the waiting staff who again had huge smiles on their faces and we were shown to our table. Waiter service? But I thought All Inclusive was always buffet style! Not on this ship, 47 Degrees is a fully waiter serviced restaurant where you get a proper fine dining experience of the waiter placing your napkin on your lap, immediately asking what you would like to drink, and I must add, as we had upgraded to the premium drinks package, this basically meant we could have whatever we wanted (too many good quality wines and spirits to list here, I would recommend the upgrade). The menu changes every day and always has a choice of 5 dishes in each of the starters, mains and deserts. The food was amazing, again I can't list all the fantastic dishes on the menu as, like I said they change the dishes every day. One dish I will mention though is Sticky Toffee Pudding. We met the Executive Chef, Carl, on the stairs one morning and I mentioned to him how much I really love Sticky Toffee Pudding. He told me that unfortunately this pudding was not on the menu for another two weeks. Obviously seeing how disappointed I was, three days later on our table at dinner when it came to the desert course he had made a Sticky Toffee Pudding just for me. Honestly! Everyone around was so jealous especially when I wouldn't share it. Actually I did let them all taste it, it was delicious. One of the best I have had, thank you Carl! The Glass House - We ate in here a couple of times for lunch where they did a mean sandwich, chips and salad which you ordered and was made fresh for you from the serving counter. We also had the midnight snacks in here a couple of times, where the curries were lovely and the burger and chips really do sit well at about midnight, or is that sit on your stomach well at about midnight. Not sure? Surf and Turf - You pay a supplement for this restaurant but then you do get to order some impressive steaks which are delicious and tender. As the name suggests they do a surf and turf option on the menu which, surprisingly, includes a steak and some lobster. Again, three courses and a fantastic wine selection which compliments all the different flavours and choices on the menu. One other thing is that all the waiters know which wines go well with which dishes so just ask if you're not sure. And also, again, it is fully waiter serviced where everything is done for you apart from actually eating the food. Kora La - Wow! Pan Asian in this restaurant. Again there is a supplement for this one but BOY is it worth it in here! In case you're wondering from the previous sentence, this was by far our favourite restaurant. The flavour combinations and taste sensations were far better than we ever expected them to be. We actually ate in here four times on our two week cruise in the end. Only planned to eat a couple of times in the supplement restaurants but this one was sooooo good we couldn't help ourselves. Right, on to the most important areas on the ship, the bars. Only joking we don't drink that much... at least not normally. The Atrium bar is a great focal point of the ship with the six floor high, sorry meant deck high, ceiling, an amazing sight and also with the singers, guitarists, saxophonists, pianists, etc there to entertain you while you relax and have a drink, it's great place to sit and chill out after a hard days sunbathing. Then there is the live Room where, as it says on the tin, there is live music played by the resident band, the pianist, or whoever the entertainment is at the time, while you order your drinks and relax. Next up is the Venue where again, surprisingly there is live music at various times and even, once weekly a karaoke evening. Even in the Broadway Theatre during the shows in the evening there are waiters coming round constantly taking your orders for drinks and bringing them right to your seats while you are watching the amazing West End standard shows on every night. In the day time there is a pool deck bar for drinks while you are lounging around the pool, you have a choice of either going to the bar yourself or just sitting or lying on your sunbed and order your drink from the waiting staff who are constantly walking around serving you. Even on the upper decks, the Veranda at the back of the boat, sorry, I mean ship, on the sunbeds around the mini golf course, around the climbing wall or just about anywhere you can find a space to sit or lie there is a crew member coming around taking your drinks order. Amazing! Then there is the Coffee Ports dotted around the ship where surprisingly they serve coffee and cakes and other bits. Every single person we came across who is there to serve you always has a smile on their face and is forever ready to provide you with whatever your stomach requires at the time. Fantastic! Now the entertainment. All the entertainers on board are well seasoned and experienced performers who are only not on the West End stage or performing in arenas because either they are not bothered to, prefer to be travelling the world on a cruise ship seeing all the sights for free, oh, and getting paid at the same time or maybe they just haven't been in the right place at the right time... yet! The guitarist, saxophonist, pianist and singers around the ship are amazingly talented but, again, (sorry, keep saying this) I must be honest with you all, for me the stars of the entertainment are the Broadway Show Team. They perform a different show every night of the two week cruise, only having one night off a week, so that's 12 different shows they have to learn with precision and perfection, learning the songs, the dances and lines for each different show. At our amateur dramatic society we take about six months to learn and perform one show, let alone 12 shows. My hats off to you guys, and each of the shows are amazing. Well, there are other things I could have added to this but I think it is probably time I went to bed and, basically typing with one hand is taking it's toll on me so I need to rest now. I hope this review hasn't been too long and boring for you but then if it was too long and boring for you then you wouldn't have read that last line so that was probably pointless putting that in but, never mind! See you all on our next cruise! Who knows, someone from Marella might see this and employ me to review one of their other ships. We can but dream! Read Less
Sail Date August 2019
This is a review of Idyllic Italia on Marella Discovery from 16th - 23rd August 2019. My wife & I have travelled on P&O 6 or 7 times and my wife has also travelled on Cunard however this was to be our first experience of Marella. ... Read More
This is a review of Idyllic Italia on Marella Discovery from 16th - 23rd August 2019. My wife & I have travelled on P&O 6 or 7 times and my wife has also travelled on Cunard however this was to be our first experience of Marella. It was also our first experience of an inside cabin having previously only been in a balcony or outside cabin. Inevitably therefore this review will feature a number of comparisons to P&O. This review focusses on the ship, Discovery, rather than the ports we visited. We had an early morning flight from Bristol (5:15) which left on time and landed in Corfu at 10am local time. Our cases were amongst the first to come through on the carousel and then we made our way onto one of the waiting coaches. There followed a smooth transfer to the port and we were onboard and in our cabin by 11:20am. The boarding process however felt rather disjointed, for example, we had to collect our own luggage at Corfu airport and carry them to the coach. Once we arrived at port our cases were taken off the coach and lined up whilst we queued to collect a luggage label which we then had to attach to our suitcase. Once we had done this we then had to queue again to register a payment card after which we had to walk to the ship which was about 400 metres away (in 30C heat). We were told there was a port shuttle bus if we wanted to use it but we saw no sign of a bus. The walk to ship was certainly exciting and gave us a lovely view of the ship but the whole boarding/registration process felt a bit haphazard. I don’t know if this is mostly due to facilities at the port or due to the way Marella operate. Once we had settled into our inside cabin on deck 7 we went to explore the ship and soon found ourselves in Islands Buffet where we had an eclectic mix of salad, pizza & chips. We were impressed by the space in the buffet and the ease with which we found a table. The range of food was exactly what you would expect for a mass catering buffet operation and was certainly no worse than the buffets on P&O ships. Following lunch we completed our tour of the ship before settling into the Atrium bar for a couple of drinks. We didn’t wait long at all to get served which was great although this also gave us a false impression of how the rest of the week would be. As we had been awake since 2am we both needed a little snooze so we retired to our spacious and comfortable inside cabin. We ate in 47 restaurant on our first night and were keen to see how the restaurant and food compared to P&O. The restaurant itself is lovely. Two tiered with floor to ceiling windows provide a light, airy space which creates a perfect atmosphere in which to dine. The food was perfectly pleasant however we felt it was let down by the presentation. On more than one occasion during the week we were presented with food that looked distinctly unappetising however it always tasted very good. The portions are definitely smaller than P&O to the extent that some nights we basically filled up on the cheeseboard. We were very surprised to see that the Islands Buffet closed at 9pm with only a few snacks available at the Glasshouse bar until the early hours. The buffets on P&O ships are open 24hours (or close to) and provide a much wider range of options for a late night snack. One of my favourite parts of any cruise is breakfast on the first day. We (nearly) always eat breakfast in the MDR rather than the buffet as we enjoy the waiter service so we were surprised to find a mixture of self service and table service in the MDR. The hot food was waiter service and everything else was via the buffet in the middle of the restaurant. We both thought this worked well as it meant that you could help yourself to rolls, pastries, fruit and yoghurt without having to order everything from the waiter (unlike P&O). We had decided not to upgrade to the premium package however on the first night I asked for a pint of John Smiths in the MDR and it was basically undrinkable. I am a keen home brewer and have worked in the craft beer industry so I know a thing or two about beer and I know what I like. John Smiths is far from my favourite but I felt that it would be fine to drink that for the week as I certainly wouldn’t drink mass produced lager such as Fosters or Heineken that they also sell onboard. The pint of John Smiths tasted like it was oxidised which can happen if the beer has been on tap for a (very) long time. I literally had one sip and left the rest. We noticed that Live Room had an extended range of bottled beers including two Belgian beers (Chimay and Duvel) so we decided to upgrade to the premium drinks package. In retrospect this probably wasn’t a great idea as I had two bottles of Duvel and was then told that they had run out. So in essence we upgraded but only had 2 bottles of a decent beer!! Anyway, the range of cocktails was good and they did have bottled beer from a UK 'craft' brewery called Meantime which was fine. On a cruise ship it is always enjoyable to walk into a bar/lounge and be promptly attended by a waiter asking for your drinks order, at least it is on P&O. With the exception of the Atrium Bar if we wanted a drink on Discovery we went to the bar to get it ourselves which of course meant queuing with everyone else - which is not what we come on a cruise for. We once waited 30 minutes in the Live Room for waiter service. Basically if you want a drink on Discovery you need to go and get it yourself due to the chronic lack of staff. The evening entertainment on P&O ships is a combination of guest performers and the inhouse entertainments team called The Headliners. We have found that the quality of this team varies from embarrassingly awful to mediocre at best however we know that other passengers have really enjoyed shows that we have hated. Given this experience we had low expectations of the Discovery evening shows. How wrong we were. The production quality and, most importantly, the individual talent in the team was exceptional. This meant that unlike on a P&O cruise we found ourselves scheduling our evenings around attending one of the shows. As has been mentioned by many other people the staff on Discovery were, mostly, excellent, Whilst there were one or two notable exceptions which were confined to the bar staff in the Live Room and the Pool Bar, the staff were friendly and helpful, it was just a shame that there weren't enough of them. The captain was highly visible throughout the ship. We have been on previous cruise on P&O where we saw the captain once or twice over a fortnight. In this cruise however we saw him 2 or 3 times every day. We found his tannoy announcements to be much more informal and friendly that we have experienced on P&O. Which brings us to his sidekick, Katie, the cruise director. Now we now lots of people love her style and have even commented that she was the difference in their cruise but for us she was reminiscent of an over-active duracell bunny. Everything was brilliant, amazing or fantastic. Everything was cranked up to 11. For us this was just over the top and at times annoying. There is no doubting her talent and commitment but for us it was just too much. A feature of the ship that I would like to comment on is the lifts. Given that there was no aft lift well (unlike most of the P&O ships that we have been on) we had assumed the lift situation would be bad however this was not the case at all. If we compare the P&O Ventura which carries a maximum of 3192 passengers and has 14 lifts this gives us a ratio of 1 left per 228 passengers, however each time we have been on Ventura there were always at least 2 lifts out of order meaning the ration was more like 266:1. The ratio on Discovery is 183:1 (1830 max passengers with 10 lifts - all of which were working all week). This may seem like a trivial point but I can genuinely say that on Ventura one of the primary annoyances, and persistent topics of conversation, is the waiting time for a lift. On Discovery this simply wasn’t a issue. We pressed the lift button and a lift came - simple!! No need to factor in how long we would be waiting for a lift when planning when to go to dinner! Additionally the two glass lifts that run the full height of the ship were fantastic. Going form the ground floor of the Atrium up to the outside pool deck was great. We spent most of our time in the indoor Glass House pool which was much quieter than the outside pool deck. We were also able to find shade in the Glass House unlike the outside decks, however the main reason was that in the Glass House we were not assaulted by loud music and the hyper active Katie and her team arranging 'fun' activities. The pool in the Glass House was fantastic. It had proper steps going into the pool which made it nice and easy to get in and out, and acclimatise to the cold water on the way in! Before we left I had read a number of comments about occasional sewage smells on Discovery. We experienced this 2 or 3 times. Once in the Live Room and once in the Atrium which was rather embarrassing as the Captain was being interviewed by Katie at the time. Both of these were unpleasant and caused us to the leave the area asap however this was nothing compared to the forward lift about half way through the holiday. Once we entered the lift there was a gut wrenching, overpowering and disgusting stench of raw sewage. There is no other description I'm afraid. We were only in the lift for about 20 seconds but we both had to cover our faces and hold our breath. It was deeply unpleasant however when we used the same lift the following day the stench had gone. All in all we felt that Marella compared very well to P&O. It has a slightly different offering to P&O (or at least this ship does) and is probably more family focussed, although bear in mind that this cruise was in August. We felt the evening entertainment team were far and away better than anything we had experienced on P&O and the food was more plentiful, though not necessarily better, on P&O. We were pleasantly surprised by our inside cabin and would be happy to have an inside cabin again. Overall we would be happy to travel with Marella cruises again although I think we would try the adults only ship next time. Hope this review has been helpful to someone !! Read Less
Sail Date August 2019
After having a brilliant time on the Discovery last August we decided once again last minute to try the Idyllic Italia itinerary. As before this ship did not disappoint us, we had an inside plus cabin on deck 7 which was very spacious and ... Read More
After having a brilliant time on the Discovery last August we decided once again last minute to try the Idyllic Italia itinerary. As before this ship did not disappoint us, we had an inside plus cabin on deck 7 which was very spacious and kept spotless clean by the cabin staff. We did think about a balcony cabin as one was available but didn’t think the extra £600 for 1 week worth it. Maybe if we were on the ship for 2 weeks we would have thought about it. In all honestly we didn’t miss having a balcony as we only used the room to sleep and change in as there were plenty of excursions/ports to see. We had no problems with the food, used the Islands for breakfast and lunch, 47 and gallery 47 for dinner. We also tried the Glasshouse one evening for the tapas which was excellent. Only had to use the pagers twice and the wait was only about 10 minutes, didn’t even have time for a drink !! Went to Bar 11 every night after dinner, really enjoyed the ambiance there and all the staff were great. Always ended up sitting up at the bar chatting and having a bit of a laugh with the staff. Manuel, Maria and Ericka were delightful. Drinks were good and plentiful but slightly disappointed this year as the all inclusive cocktails had changed, last year there were a few rum based ones but this year only one, had to order a couple off the premium menu but only an extra £2.50 so not too bad. Went on 2 excursions with TUI -Pompeii and Taormina which were both very good, although when visiting Pompeii it was much to hot and there’s not a lot of shade so we were exhausted at the end but still worth doing. We met some nice people and never saw any rowdy or bad behaviour even the small amount of children on board were no trouble. The only time we struggled for a sunbed was on the sea day which was to be expected but we did see staff going round the decks putting notices on any sunbeds that were being reserved but no one on them. Loved the adult only veranda and that the Glasshouse pool also became adults only in the afternoon. Disembarkation was well organised but Corfu airport is still a bit of a nightmare, 45 minutes to check in, then 1hour queuing for security only just got through and the plane was ready to board. Not a fault of TUI but can only hope security can improve. Already looking at Discovery’s itinerary for next year but will do a last minute again. Read Less
Sail Date August 2019
Marella Discovery 16/08/2019 to 23/08/2019 This is our eleventh cruise and the fourth with Tui but first time on the Marella Discovery. Flight from Leeds & Bradford 15.35 was 30 mins late not too bad, landed in Corfu 21.05 ... Read More
Marella Discovery 16/08/2019 to 23/08/2019 This is our eleventh cruise and the fourth with Tui but first time on the Marella Discovery. Flight from Leeds & Bradford 15.35 was 30 mins late not too bad, landed in Corfu 21.05 (19.05 Bst). Corfu airport waiting 45min for luggage then 30min bus ride to port after checking in 15 min walk to ship. Arrived on board at 22.30 and after finding our cabin just had time before safety drill (23.30) to get a drink. Safety drill finished at midnight and this was the fist time we could have a full meal that day. With the late flight we felt that we had lost a day of our holiday and we would now try and get an early morning flight in the future even if we have to travel from a different airport. The cabin outside with sea view (3514) not the largest cabin we have had but room enough for two. With a shower and plenty of wardrobe, cupboard and draw space, the only thing missing was a fridge. (this the first time in sea view cabin as we usually have a balcony) there where two EU plug sockets and two US sockets along with a hair dryer. The cabin stewards did a very good job and got everything we asked for. The food what can I say! not up to the stranded we have had in the past, it did not very that much over the week, the cold meats were the same every day all day, the deserts much the same all week and the main meals not that much choice and not always piping hot. Most of the veg was frozen not fresh. Would recommend getting the premium drinks package if you like good wine and spirts. The ship is now after 24 years looking a bit tired in places. It may be just us, but it didn’t feel a happy ship, even last year on the Marella Spirit which was going out of service at the end of the year (2018) and the crew had not been told where they might be going it felt a much happier ship. The Captain did make his evening announcement’s light-hearted. Read Less
Sail Date August 2019
This is our 3rd cruise with Tui. 2 on the Celebration and our first on the Marella Dream. Personally I much prefer a smaller more personalised cruise. I am a people person, but even I get overwhelmed by the enormity of some ships!! ... Read More
This is our 3rd cruise with Tui. 2 on the Celebration and our first on the Marella Dream. Personally I much prefer a smaller more personalised cruise. I am a people person, but even I get overwhelmed by the enormity of some ships!! What makes cruising so special is that the vast majority of the staff cannot be faulted. They work hard, are well managed and nothing is too much trouble. Every need you have is treated as important and dealt with without question. Staffs manners are impeccable and you are greeted with a warm smile any time day or night. We spent most of our evenings in Tides, and to our delight Maris and Thomas (Too Intense) had moved from the Celebration to the Dream!! We were not disappointed, what talent!! These wonderful people made our evenings. To see them in Siren's during the day was an added bonus. Not a note out of tune, interaction with the audience both as a professional and as new found friends. The care and love these guys have for the whole team in Tides makes the atmosphere spectacular. Special thanks to Ihim (who can also sing very well) for looking after us each night with a smile and a memory of drinks we like which blew my mind!! Top marks for Orion restaurant, and the daily buffet. Sorrento and Corsica for us were the best stops, sadly disappointed with Scisily as we found the area, rather dirty and uninspiring. I refuse to end on a negative, THANK YOU to all the Marella Dream staff for making our holiday so special. We will definitely be seeing you again. Read Less
Sail Date August 2019
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