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2 Marella Cruises Group and Theme Cruise Reviews

This is the worst cruise we have ever had in all our days of cruising. The first 2 nights our room thermostat was broken and it was freezing, when it was fixed it went the other way and was really hot, finally a new one was put in. ... Read More
This is the worst cruise we have ever had in all our days of cruising. The first 2 nights our room thermostat was broken and it was freezing, when it was fixed it went the other way and was really hot, finally a new one was put in. The 4th night the toilet overflowed and raw sewage was all over the floor. Our cabin was on deck 7 and at the rear of the ship, wow the ship just vibrated and everything in the room just vibrated all night, the only time it stopped was when we were in port. We were right under a nightclub, and fair enough the band stopped at midnight, then it was the turn of the disco till 3-4 in the morning, if you go stay away from that area. When the ship was in port most days the crew would do there duties, like painting and so forth, but a needle gun chipping the old paint off and a angle grinder making all that noise, it was like being at work. The worst bit for me was on the morning we had to leave the ship, I must have eaten some thing odd, we left the ship at 8-30 and our flight back was at 12-40, we took off and I couldn't wait to go to the toilet, I spent most of the journey home in the toilet being sick and diarrhoea, spent 4 days in bed and the doctor said it was food poisoning. This was all told to TUI in a e-mail and the reply back was what I expected, in so many words of quoting " the terms and conditions" nothing can be done, SO SORRY, and you can get sick on holiday, so they say. My advice stay away from TUI . cheep yes but can be nasty James Read Less
Sail Date December 2017
queuing for food every day one day 45 minutes. toilets not working most of the week faeces coming over into bathroom. deck 11 had the smell of faeces blowing in the breeze on some days. lifts not working one day for two hours. some food ... Read More
queuing for food every day one day 45 minutes. toilets not working most of the week faeces coming over into bathroom. deck 11 had the smell of faeces blowing in the breeze on some days. lifts not working one day for two hours. some food not cooked. disruptive familys not told to be quiet or to sit down and not block off the view when shows are on because they were too late to get a seat they did not cater for adults it was more for children.being charged twice fo things and then haveing the que and go back because that staff member was not working and had to wait until they were . beding was the same all week even knowing how hot and swetty we were with the air con not doing its job. and the same blue towels all week.unable to get in any pool without kids.leaving the ship the bus steps were not helpfull for disabled people. unable to buy or get a drink on last day as we had to close our account and wait in 32 degrees in the shade. the plane ran out of food .it shoud be called nightmare not dreem .a birthday and holiday to remember not for the right reasons. PS. i did have help of one girl on deck 9 with my food they need to look after her. Read Less
Sail Date July 2016
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