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33 Marella Cruises Group and Theme Cruise Reviews

We had been on the Marella Discovery before and even cruises on the sister ship Marella Discovery 2 last year. We decided to go on another cruise with my Parents and my Brother and Siater-in-law for my Parents 50th golden wedding ... Read More
We had been on the Marella Discovery before and even cruises on the sister ship Marella Discovery 2 last year. We decided to go on another cruise with my Parents and my Brother and Siater-in-law for my Parents 50th golden wedding anniversary. It started out ok with the only gripe was we were not able to book the Surf and Turf speciality restaurant on the day we embarked (11/10/2019), as we missed out with the speciality restaurant we went to the 47 gallery restaurant and the waiter staff were absolutely fantastic which was a consistent feeling when we dined. But this seems to be the only positive thing about the ship. Throughout the whole week the ship smelt of Fuel and a number of the Toilets were continuously blocked and smelly. The Balcony room was looking tired and used needs another refurb. The cabin staff were friendly but missed things when cleaning. The shows were very mediocre compared to previous Marella Cruises. I’m not sure I could guarantee I will cruise by Marella again. Read Less
Sail Date October 2019
The transfers from start to finish, were smooth.We even were allowed to move cabin and stay on later on the last day, to save us having to wait at the airport for hours for our flight.This cost £35 per person and was well worth it. ... Read More
The transfers from start to finish, were smooth.We even were allowed to move cabin and stay on later on the last day, to save us having to wait at the airport for hours for our flight.This cost £35 per person and was well worth it. This was the best cruise I have been on.I liked that it was much smaller ship and that it was older.The staff are lovely and can't do enough for you.The food was good and plenty of choice.The cabin was spotless and the lad that did for us, Lewis, deserves a special mention, for being so good at his job and going out of his way to help us when ever he could. The ship was clean and tidy and as it's an older ship yes some of the toilets could have a bit of a whiff about them at times.However given the amount of people they serve I think that can be expected , on a whole though they to were spotless and clean. I really enjoyed it, and hope to go again next year. Read Less
Sail Date July 2019
Staff food cabins shows everything exceeded my expectations all the places we visited were amazing cudnt have asked for more will def do it again loved every minute the entertainment was fantastic the food was amazing the only negative ... Read More
Staff food cabins shows everything exceeded my expectations all the places we visited were amazing cudnt have asked for more will def do it again loved every minute the entertainment was fantastic the food was amazing the only negative thing I wud say is they need sort out sun lounge situation cud never get one near the pool as people filled them every morning and left the ship all day so that was a night mare ant the pool is small for size of ship the all inclusive was great no need to up grade to premium there was plenty to do on sea days like the spa was fantastic and mini golf and table tennis also great climbing wall the teenagers loved that and the escape room wat else can I say only had fantastic experience for my first ever cruise and really glad we choose tui they were great from start to finish we done 2 wks and never got dored Read Less
Sail Date July 2019
We chose this cruise because of its interesting itinerary which proved to be so - the colour, congestion of Indian cities and the opulence of the Gulf States. The cabin (outside) was spacious, with a large window; well appointed with ... Read More
We chose this cruise because of its interesting itinerary which proved to be so - the colour, congestion of Indian cities and the opulence of the Gulf States. The cabin (outside) was spacious, with a large window; well appointed with plenty of storage; only issue was a shower curtain rather than a door. Service in cabin, bars and restaurant (we only used the 'Islands' ) was excellent, though the Deck bar service was often slow, mainly because under-staffed. Poor staff management. Food was variable - we only used the 'Islands' and Snack-Shack. The latter very limited and ran out of wine on two occasions. The 'Islands' had a good selection, though the carvery was disappointing, and on one occasion the chicken was raw (ie bloody) and the staff rude, requiring attention from senior staff. Our main complaint though is with the poor information provided both by TUI before the cruise and on board. This provided by Reception and Destinations desk was poor and often inaccurate regarding documents required ashore, particularly in India. The excursion arrangements were akso often poor requesting people to assemble in the Broadway lounge resulting in several hundred to go to the gangway, when in fact making announcements for people to go from cabins/ public lounges would have resulted in smaller queues. Basically the staff didn't know what they were doing. Read Less
Sail Date April 2019
My sister from Canada invited me to go on this Cruise with her friends. The ship was extremely clean. The Shows were awesome. There were many other activities including golf and rock climbing. Every night we enjoyed the entertainment. The ... Read More
My sister from Canada invited me to go on this Cruise with her friends. The ship was extremely clean. The Shows were awesome. There were many other activities including golf and rock climbing. Every night we enjoyed the entertainment. The stage performances were great. The actors did a wonderful job. I felt as if I was in New York without paying the price for the Broadway show tickets. The crews were outstanding. Food and drinks were delicious and non-stop. I still keep hearing the bell and Mr Spread the love. I met many interesting people. We had great times at Jamaica, Honduras, Guatemala, Belize and Mexico. I highly recommend this cruise for the perfect sized ship and outstanding crew. It was a peaceful and very enjoyable experience. I definitely will take another trip on the Marella Discovery 2 Ship. I thank the captain for a safe trip and the crew for their hard work and outstanding services. Read Less
Sail Date January 2019
I really enjoyed my cruise on Marella Explorer. The ship is slightly bigger than the Discovery, which I have also sailed on. The only negative was the 'sail away' party and the first two theatre shows, which could have been ... Read More
I really enjoyed my cruise on Marella Explorer. The ship is slightly bigger than the Discovery, which I have also sailed on. The only negative was the 'sail away' party and the first two theatre shows, which could have been better. The 'sail away' party was lead by an excellent female singer. But what was everyone else doing? Very little. This is not the usual experience I've had with Thomson/Marella. This show should be the most important of the cruise but lacked the 'X' factor. The first two theatre shows didn't have a story. SOUL was good but just seemed to be one song followed by another. ROCKOLOGY was similar. But he choice of songs could have been much stronger and need changing. Matt, the cruise director, was excellent. But why have him singing in a small lounge, when he should have been singing 'swing songs' from the musicals on either the main stage or on the deck. All in all though, an enjoyable cruise. Read Less
Sail Date September 2018
Our group of 6 adults cruised the iconic isles cruise it was fantastic from start to finish apart from two nights of rough seas that prevented us docking in Zante but instead we docked in katakolon which was beautiful. Food and drink was ... Read More
Our group of 6 adults cruised the iconic isles cruise it was fantastic from start to finish apart from two nights of rough seas that prevented us docking in Zante but instead we docked in katakolon which was beautiful. Food and drink was excellent something to suit everyone bar staff gr8 and especially the waiter Nikola from serbea who was so good to us throughout the week. Inside cabin was compact but good for us and had everything we needed Reginald was our house keeper and always was so pleasent and friendly. Will definitely be booking again well done TUI.Embarkment and Disembarkment were exceptional smooth and as we were on an evening flight we were able to stay on book with full use of all inclusive facilities until our pick up time,luggage all colour coded and ready for our coach. Only downside was the entertainment got a bit repetitive and we didn't enjoy the comedian at all but still loads more to keep us entertained. Read Less
Sail Date September 2018
Our first time cruiseing 6 of us went for my wife’s 60th birthday her birthday was on gala night when we all met the captain but the waiters still came over with a lovely cake played the guitar an sang happy birthday to her! The staff ... Read More
Our first time cruiseing 6 of us went for my wife’s 60th birthday her birthday was on gala night when we all met the captain but the waiters still came over with a lovely cake played the guitar an sang happy birthday to her! The staff are fantastic they cannot do enough for you they won’t pass you without asking if you’re okay or a good day or good night I would like to give a special mention about pity ardika on deck 9 he waited on us st the bar and was so friendly and helpful and we’ll be coming back if only to see putu! The facilities on board are very good in fact we didn’t get to use every bar/lounge on ship so although it is not as big as a lot of ships we saw on our travels she’s just the right size for us ! Read Less
Sail Date September 2018
First time cruising and we both loved it from day one the party atmosphere when we set off was really good we knew then we were in for a good time as the second day came around the crew were so polite and helpful. Right let's get onto ... Read More
First time cruising and we both loved it from day one the party atmosphere when we set off was really good we knew then we were in for a good time as the second day came around the crew were so polite and helpful. Right let's get onto the cabins they are a little small but clean and tidied twice a day at the end of day you only sleep in them we were out everyday soaking up the atmosphere on pool deck with waiter service giving ice cold drinks bottles corona San Miguel or peroni lager or if you want strongbow John smiths or even cans draughts Guinness just a sample of what you can have not to mention cocktails ha the food was always a good quality and plenty to choose from your never go hungry even in night time after a night out the market place is open for a scoff we did do trips out won't mention that as others have said anyway overall like I said first time on the waves we both have different views on cruising and will be going again Read Less
Sail Date September 2018
We have just returned from a fabulous 14 day Mediterranean Cruise on Marella Explorer – our 10th cruise and second with Tui Marella. The crew were welcoming and hospitable from the Captain to the young man from Jamaica who was cleaning ... Read More
We have just returned from a fabulous 14 day Mediterranean Cruise on Marella Explorer – our 10th cruise and second with Tui Marella. The crew were welcoming and hospitable from the Captain to the young man from Jamaica who was cleaning toilets on decks 5/6. The staff go out of their way to build a good rapport and to make you feel valued, particularly in the Squid & Anchor!! We enjoyed the size of the ship and found it so much better than the extra large super liners than we have experienced in the past, particularly on tender days. The entertainment was varied and high quality as was the food in all restaurants. Our junior suite had an amazing view, extra large balcony with hammock. By comparison, this cabin would have been so much more expensive on other ships. We very much enjoyed the excursions and the 12 port stops out of 14 days. The contrast of cities, beaches, towns was just perfect. Negatives – there was a slight sewage aroma which occasionally filtered into our cabin. However this was not too much of a problem as to spoil our holiday. Pricing – we enjoyed our Caribbean cruise in April 2017 so much that we booked this holiday on return. However, in March 2018, we checked availability and we could have bought the identical cruise for £600 cheaper and there was full availability. We therefore believe that there should be a price promise recognition for those who book particularly early. We have earmarked a cruise for 2019 but will not now book this until next year. All in all, we are very much looking forward to booking another Tui cruise. The All Inclusive is most definitely a plus. Read Less
Sail Date July 2018
We have cruised regularly on Thomson (TUI - Marella) and Cunard. We finally persuaded our friends to join us. The Marella Celebration itinerary was excellent as it included Venice, Dubrovnik and Korcular. Some of our favourite places. ... Read More
We have cruised regularly on Thomson (TUI - Marella) and Cunard. We finally persuaded our friends to join us. The Marella Celebration itinerary was excellent as it included Venice, Dubrovnik and Korcular. Some of our favourite places. Marella is less formal than Cunard, uses Sterling and had a great all inclusive deal when we booked. We did a cruise and stay holiday staying on the island of Kolocep just 30 mins from Dubrovnik. This was our first time on the Celebration but we knew her sister ship, the Spirit very well. Our first impressions were very favourable as though the deck layout is almost identical there is a much more modern feel to the Celebration - less vestiges of her Holland America past. The main dining room food was excellent - we ate all our meals there as it’s so much relaxed experience than the Lido. The included drinks were good enough for the most of us though one of our friends who deals in wine thought the Cote de Rhône to be excellent and good value for money. There were no sea days on this cruise - and I do miss a good sea day to relax. I think all that can be said about the age of the ship has been said before. I love the teak decks and the fact she is easy to get around. What gives this ship her heart are the people who work on it, the value for money and the entertainment. We would certainly return if it was the right itinerary. A first for TUI Marella is a welcome back party for loyal cruisers. You have to go to reception to let them know you have cruised with Thomsons before to be eligible. Cunard contact you and know your status - so me thinks Thomson’s weren’t keeping this info. We even received a little badge! We really found no fault with anything on the ship apart from the embarkation process that takes place on the ship - Long long queues We always choose our cabins after studying the deck plan as we like to be central and not near noisy areas. I do think a deck plan should be given out at departure - like other cruise lines. We knew the layout but our friends hadn’t cruised before. The cabin numbers and decks don’t tally. We were on deck 8 bridge deck but cabin 075. Dining - we dined in the Meridian for most of our meals and were very pleased with the food (better than on the Spirit). We celebrated our anniversary in the Mistral Restaurant which was excellent. Not so impressed by the food in the Kora La - the service was excellent in all the places we ate. Ports of call Bari Montenegro- There is a free port transfer bus to Bar - we then took a taxi to Stari Bar. It cost 5€ agree the price first. Stari Bar is no Kotor but still worth a visit. Korcula - tender port. Lovely old town - birth place of Marco Polo. We went for a wine tasting in a local restaurant- god wine but very expensive. It seems that most wine is produced for local consumption only. Zadar - ship to town transfer costs £7 - drop off near the Sea Organ. Lovely town with Roman ruins and great atmosphere. Venice - Get up foe the sail in - it is so peaceful and the only time you see Venicecwithout the masses. There was no organised transfer to St Marks Square but possible to buy tickets for transfer once off the ship. We realise that there appears to be a hop on hop off water bus that may be worth using. We used the People carrier to take us to P le Roma near the Station. We made a mistake of getting a gondola from here. It costs €80 but not the most picturesque trip. Walk further on - there are plenty of gondola’s around in better settings. We followed the signs to the Rialto bridge. The streets/canals up unti this point are relatively quiet. We then visited St Marks Square. We have visited Venice before so wouldn’t have bothered visiting again as it is always heaving but our friends have not visited before. I would strongly suggest pre booking St Marks or Doge’s palace and trip to Guggenheim art gallery.Eat anywhere away from St Marks or Rialto. Trieste - short walk from ship to main shopping area. Hike up to the castle and church well worth it. Public transport runs up to the castle as well. Split - Diocletian palace and medieval town within is amazing - very game of thrones. Well worth a visit. Dubrovnik - We visited Dubrovnik at night on a sunset trip from Kolocep. We sailed into the old harbour - it was a fabulous trip. For those who are only cruising - the ship doesn’t sail till 10 pm so if you have the energy and inclination get the bus to the Pile gate and spend late afternoon/early evening there before she sails. Read Less
Sail Date July 2018
I decided to book the Greek Mystique cruise as my wife has had surgery recently and really needed to recuperate and recover. After check in at Gatwick we didn't see our luggage again until delivered to our cabin I can not tell you ... Read More
I decided to book the Greek Mystique cruise as my wife has had surgery recently and really needed to recuperate and recover. After check in at Gatwick we didn't see our luggage again until delivered to our cabin I can not tell you how amazing that was not to have to face the hustle and bustle of the airport baggage carousels! I rater enjoyed the main resturaunt as they operate an open seating dining plan so we were able to dine with new people every evening, which when we usually cruise on Seabourn and Azamara we have a fixed table and dining companions for the duration of the cruise -so Marella has hit on a good idea on the occasions where one may be sitted on a dining table with 'cruise snobs'.Which in the past we have had to endure! We are retired although a young 59 and 61, we tend to book 4 cruises per year one for each season. We have one Seabourn and one Azamrara then 2 cheaper options which this year is Marella and Cruise & Maritime to try the other end of the market. The ship Celebration was old as described on CC.reviews,but it was perfectly clean and comfortable. We prefer to have waiter service at meals as my wife isn't always able to stand and queue for periods of time and apart from the very last morning when there was literally not a seat to be had this worked perfectly for us. Our cabin steward was superb so although tips are included we left him cash in an envelope cabin was cleaned and towels replenished twice daily. My wife purchased two Radley handbags which she said were great value. we are not drinkers so didn't opt for the AI Drinks package(due to my wife's medication). We did take excursions which although costly were not exhorbitant but much more importantly safe for my wife's comfort. We ate in Mistrals which was a delight -highly recommended especially drunken prawns delicious! The Ports of call were delightful especially KOTORin Mo ntenegro and sailing out of Dubrovnik at night ! STUNNING. keeping the best till last- just has to be the entertainment. THE showteam were leaving and a new team and Cruise Director was starting the week after we disembarked. They were amazing and the show Africa was wonderful. We really thought it couldn't get any better until Monday when the Guest Act came on to do his show. His name was Christopher Gee and he was superb, my wife laughed so much it was sheer joy to behold.And his comedy impressions were stunning-the thing we could't work out was how can every voice he did be so accurate and yet he even manages to look like each person he takes on. His Tommy Cooper had everyone in stiches, and his Eric Morecambe had us all fighting off a tear at the much loved comedian but the absolute hIghlight was his one man tribute to Dave Allen it was so perfect even down to him holding a whiskey glass with only half a forefinger, his attention to detail was astounding. He recieved a richly deserved standing ovation! The neXt night was his second show and there simply wasn't a seat to be had and extra chairs from the bars were brought in, but the show was totally different Alan Carr/Michael Macintyre/Ozzy/he also did an hilarious BORIS AND Donald Trump had us ill with laughter very up to date you could hear a pin drop and that was after midnight. He was very personable young man and told us he will be on Marella Dream later in the year so we are booking that one too! We love the shows and we don't watch a lot of comedians to be fair- but I just had to post this review as everyone is quick to complain but not always ready to say a big well done Marella for booking a comedian impressionist that did nor offend one single person no un PC material or smut involved just FUNNY!!! The entire ship was talking about him the next day. in all one has to commend Marella ,especially at their price point as I assure you we have got much less from paying 4 times more!!! Read Less
Sail Date July 2018
It was our 1st cruise and we thought it was a great experience the entertainment staff catering bar staff cabin staff highly recommended would do it again .would recommend it to other 1st time cruisers as well only thing we didnt like was ... Read More
It was our 1st cruise and we thought it was a great experience the entertainment staff catering bar staff cabin staff highly recommended would do it again .would recommend it to other 1st time cruisers as well only thing we didnt like was that you was unable to watch england games in the world cup tournament and to have wifi would be rather expensive the captains announcements were very clear and accurate information. My wife unfortunately broke her ankle while we were in rome and the medical staff were great and was Amanda of entertainment who came with us to th hospital while we docked in palermos spain also the very kind taxi drivers who took great care with us .I travelled with my with and mother in law and none of us had been on a cruise before we would do it again one year liked it very much. Read Less
Sail Date July 2018
Pick up from airport was hassle free, once we put our luggage on the bus we did not touch them again as they were delivered to our cabin. Our cabin number 1020 was fab lovely big cabin and lovely and clean. Our cabin steward Bagus was ... Read More
Pick up from airport was hassle free, once we put our luggage on the bus we did not touch them again as they were delivered to our cabin. Our cabin number 1020 was fab lovely big cabin and lovely and clean. Our cabin steward Bagus was amazing he kept the place spotless. There a numerous bars on board all with very good entertainment the cruise director Taylor and his team did a fabulous job in ensuring that everyone has a good time. If I had to pick something it would be that the Broadway shows could be better. Bars staff are amazing and work extremely hard, staff that should out forme were Jodie and Roland in the Wave bar. Food was ok the sirens was by far the best place to eat, the worst was the Orion I expected better for a waiter served restaurant. We had steak one day and I asked for it medium rare only to be told it comes one way, having heard my parents rave about to food in this restaurant I was expecting better. The chocolate extravaganza was not like it used to be in fact it was very poor. If I had to make a recommendation it would be to open the Sirens in the evening and allow guest to access one of the 3 Alcarte restaurants free of charge during their stay. Read Less
Sail Date April 2018
Choose this cruise because of destination and price for our party. Getting there was a bit of a nightmare because of the bad weather and closure of Dublin airport. We elected to book alternative flights from Belfast which did get out and ... Read More
Choose this cruise because of destination and price for our party. Getting there was a bit of a nightmare because of the bad weather and closure of Dublin airport. We elected to book alternative flights from Belfast which did get out and we got to Tenerife in time to embark. We had inside cabins on deck 7 which were clean and very pleasant throughout our cruise. We did have 1 night when the water was off for maintenance but this was no problem as work took place late at night. We ate at buffet restaurants for breakfast and lunch and at Orion in the evening. We did try kora la the Asian restaurant which was excellent. Would have liked to try the others but couldn’t get booked. The choice of food at all restaurants we ate at was excellent and served every taste. We had the all inclusive drinks package and didn’t feel the need to upgrade as it was adequate for and offered cocktails, wine, prosecco and spirits as choices. Entertainment while not west end show standard, was good and we thoroughly enjoyed the visiting artist Mark Daniels. We enjoyed the evening game shows which required the involvement of passengers - they were good fun. There was always live music in the different bars. Thought the option of the card room and quiet room with jigsaws was good. The coffee bar explorer was a popular spot and we never got to use it as it was always too busy for our group of 6 to get a seat. The ports were excellent - especially Madeira. Wasn’t keen on Agadir but the bad weather probably didn’t help.we did miss out on las Palma because of delay in getting all passengers on board but this wasn’t a problem. Everyone got on board credit as compensation which we found most generous. We did take ships excursions at Madeira and Agadir. Found everyone from our cabin steward to the ships officers to be very pleasant and always smiling - happy to stop and chat or give direction as needed. Read Less
Sail Date March 2018
Where do I even begin, This year I was fortunate enough to experience the best holiday imaginable. I booked my holiday through TUI for a two week carirbean cruise on the Marella Discovery 2. This was my first ever cruise and the ... Read More
Where do I even begin, This year I was fortunate enough to experience the best holiday imaginable. I booked my holiday through TUI for a two week carirbean cruise on the Marella Discovery 2. This was my first ever cruise and the price and itenary were incredible. The whole holiday was seemless from booking, to flying to arriving to resort to embark the ship. TUI and Marella staff were always on hand to help. We were greeted with the smiliest faces at Montego Bay where we were checked in and directed to board the Cruise. That night we were instructed and reassured on all safety procedures and given a guided tour of the cruiseship to find our bearings whilst our suitcases were delivered to our cabins. Everynight we recieved an entertainment planner for the days entertainment and events as well as an update on the days port, local information, weather for the day, currencys used and things to do. The cruise was all inclusive and having stayed in many 5* all inclusive hotels around the world the food and drink on the cruise may as well have been 10*. The variety, standard, presentaion and flavour were fantastic. There were many retsuarants to use and the only problem i faced was trying not too eat too much or picking where to eat. The staff on the cruise were the best team of staff i have ever come accross on my holidays. Everyone was so warm and friendly and really helped to personalise your holiday and go out of their way to make it special. In the mornings you would have a wake up announcement from Captain Chris and the Cruise Director Martyn who would start you day off with a lovely update on the weather outside, the port, when you could get off the cruise and overall a lovely start to the day. When you go on shore there are so many different things to see and do to experience the fantastic culture and sights. We always booked out excurions through TUI on the cruise and everything we did added value to our holiiday experience and was unique and great for getting out of the country what we wanted to see, do and experience. We never faced any issues with our cabin and never struggled for size. The cabin was cleaned twice a day and two sets of towels also. We were always left chocolates at night and the cleaners were lovely, always said hello when passing in the corridors. TV channels were fab, plenty of films and programmes to choose from and we loved that there were Marella channels to keep you posted with excursions. We always tried to tune into Cruise Director TV to find out whats been on and whats upcoming chilst on board. The pool on the cruise was a great size and perfect way to cool off on a hot carribean day. There was never any issues with sunbeds as there was deck 9 and deck 10 to lay out on. The entertainment team will keep you entertained with poolside games and quizzes as well as laying back to onboard bands and and talented voices to sing poolside. Waiter service aorund the pool was an added bonus as you didnt even have to move to get a drink. The entertainments show team, actor hosts and family hosts really made our holiday. They were all so friendly and always smiling and laughing. The level of enterainment on the Cruise is one of the most professional, talanted and sought after I have ever seen. The entertainment lounge and gameshows venue were always full and you could see from just looking around all of the guests were constantly happy and enjoying as much as us. A big shout out to the whole team and we really hope we get to see you on furture cruises. Your an assest to Marella and TUI and the way you interact and are constanly around your guests socialising and entertaining is incredible. we dont have children but even seeing the childcare team around the pool helping with quizzes and interacting around the cruise was also amazing to see. All of the staff want to inteact with the guests and really go out of their way to make their holiday. The cruise also has a jogging track, a virtual reality room, casino, climbing wall, minigolf, outdoor cinema, nighclub, shops and full spa just to name a few extras. I would 100% recommend a cruise on the Marella Discovery 2 for the best holiday you can ask for. Read Less
Sail Date February 2018
This is the worst cruise we have ever had in all our days of cruising. The first 2 nights our room thermostat was broken and it was freezing, when it was fixed it went the other way and was really hot, finally a new one was put in. ... Read More
This is the worst cruise we have ever had in all our days of cruising. The first 2 nights our room thermostat was broken and it was freezing, when it was fixed it went the other way and was really hot, finally a new one was put in. The 4th night the toilet overflowed and raw sewage was all over the floor. Our cabin was on deck 7 and at the rear of the ship, wow the ship just vibrated and everything in the room just vibrated all night, the only time it stopped was when we were in port. We were right under a nightclub, and fair enough the band stopped at midnight, then it was the turn of the disco till 3-4 in the morning, if you go stay away from that area. When the ship was in port most days the crew would do there duties, like painting and so forth, but a needle gun chipping the old paint off and a angle grinder making all that noise, it was like being at work. The worst bit for me was on the morning we had to leave the ship, I must have eaten some thing odd, we left the ship at 8-30 and our flight back was at 12-40, we took off and I couldn't wait to go to the toilet, I spent most of the journey home in the toilet being sick and diarrhoea, spent 4 days in bed and the doctor said it was food poisoning. This was all told to TUI in a e-mail and the reply back was what I expected, in so many words of quoting " the terms and conditions" nothing can be done, SO SORRY, and you can get sick on holiday, so they say. My advice stay away from TUI . cheep yes but can be nasty James Read Less
Sail Date December 2017
Took this short pre-Christmas cruise with my husband and another couple. We booked last minute and had never been with Marella before, only P&O. Our cabin was quite roomy with plenty of storage. We had a bath and a pretty powerful ... Read More
Took this short pre-Christmas cruise with my husband and another couple. We booked last minute and had never been with Marella before, only P&O. Our cabin was quite roomy with plenty of storage. We had a bath and a pretty powerful shower. It is dated and in need of a refurb but kept exceptionally clean. We were all inclusive and paid extra to upgrade our drinks package, if you like a drink I would recommend doing this as it's very good value for money, as well as all alcoholic drinks it entitles you to go to the coffee shop for speciality coffees and water is delivered to your cabin each day. The main dining room on the 4th deck is excellent, the service was sometimes a little slow but the food was good and always hot. The buffet restaurant on the 9th deck was what you expect at a buffet, hit and miss but most meals were fine. We ate here or the buffet by the pool on deck 11 both were fine. Entertainment was fine, quizzes mostly if you didn't want to go into the theatre. we enjoyed the shows that we did see, very professional. Overall I would recommend The Dream and old ship, but friendly and clean. We will certainly travel with Marella again. Read Less
Sail Date December 2017
This was my second cruise with Thomson, first the Dream 5 years ago and I took some persuading to go on this and I really did not want to leave the ship! Got to the ship at about 11.30am, embarkation was smooth and easy going. Ship ... Read More
This was my second cruise with Thomson, first the Dream 5 years ago and I took some persuading to go on this and I really did not want to leave the ship! Got to the ship at about 11.30am, embarkation was smooth and easy going. Ship compared to the Dream is amazing, we had chosen out aft cabin before we left and were not at all disappointed with this, having our 17 year old son with us there was more than enough room for us all. Bags emptied and put away and nothing left lying. Lots of little cubby holes to stash everything. Nice touch of the Clarins toiletries in the bathroom, kettle and coffee machine also. Sooooooooooooo much to eat and drink, we did not pay the extra to visit the two paying eateries as there was lots of choice. Drinks..........to much. lol There was always something going on whether it be a quiz, or film under the stars, in the show lounge or live music. There was a climbing wall, putting, an escape room, childrens clubs, swimming pools, hot tubs. The ports we stopped off at were really good, we did two trips one to Herculaneum and to Monaco. I would highly recommend this ship to anyone. During the cruise we were docked beside far far larger ships and I just hated the look of them as they just looked to me like floating flats. Albeit I have not been on one and it may be different. Read Less
Sail Date October 2017
Trusted Thomson..... Having been on approx 12 cruises under the Thomson flag, starting many years ago with the good old Topaz. Have sailed on other ships, Royal Caribbean, Princess, Cunard, but Thomsons have always come out on top for ... Read More
Trusted Thomson..... Having been on approx 12 cruises under the Thomson flag, starting many years ago with the good old Topaz. Have sailed on other ships, Royal Caribbean, Princess, Cunard, but Thomsons have always come out on top for value for money, food, entertainment, but most of all the friendliness of both staff and fellow passengers. Can't help but feel that Tui, Marella or whatever they are now branding themselves, have lost sight of their reputation and disappointed to have to say that although the ship was nice enough, the service and friendliness was nowhere near as good as other Thomson cruises. Staff seem tired and rushed, drinks and dinner service nowhere near as polished or as swift. The self service buffet, is a somewhat chaotic layout and really hard to find a table, disorganised, always running out of cups, plates and missed the presence of someone overseeing this busy operation. Wait time at the bars too long, with people queuing 4 deep, and real lack of table service in these areas that would have avoided the congestion at the bar. Some of the shows were very good, others toe curling. The outside main pool area, was heavily congested, smoking area inadequate for the number of smokers on board (read your passengers better!) hard to get a sunbed, the worst of this area, is the completely unnecessary volume of the large screen, was really uncomfortable, not helped by a few of the daily entertainment team being very loud and amateurish. We paid for and enjoyed a couple of the canape and bubbly sail always, unfortunately, this in the past was something that Thomsons made all passengers feel a part of in the past without trying to get that extra 'dollar' out of you, Officers were pleasant, but we really missed the old style of seeing the presence of officers mingling with passengers, that didn't cost you anything for the 'privilege' Shame, that the uniqueness of what made Thomsons so appealing and the sparkle and friendliness seems to have been forgotten. Read Less
Sail Date September 2017
Im a bit of a cruise veteran with over 130 cruises since 1986! However 130 of the cruises was as catering staff on the superb liner the Cunard QE2 (late 1980s) and only 2 recently as a passenger! Last year summer 2016 we tried the Thomson ... Read More
Im a bit of a cruise veteran with over 130 cruises since 1986! However 130 of the cruises was as catering staff on the superb liner the Cunard QE2 (late 1980s) and only 2 recently as a passenger! Last year summer 2016 we tried the Thomson Majesty (which was very good value albeit an aging ship) so we decided to try the newly refurbished TUI Discovery and last week we boarded for the Cosmopolitan Classics cruise from Palma Majorca. I can honestly say that the cruise was absolutely faultless and it really is a lovely 5 star hotel. Cabins are very spacious , we had a inside cabin on deck 6 which was big enough for 2 people no problem, cabins have aircon which is also very good, SKY TV is available wherever you are at sea or is port so no problem keeping upto date with world news & sports news. Restaurants - The food is very good throughout the ship, Deck 9 - The Islands restaurants is a buffet help yourself with plenty of good choice, also on deck 9 is Snack Shack doing mainly fast food, chips & sarnies & again very nice quick hot food.- Mens Attire for both is very casual , shorts acceptable Deck 9 - The Glass House , indoor small restaurant overlooking the indoor pool by day similar food to The Islands by evening there is a great Steak (cooked on hot stones) for a small supplement of £10.00 each but well worth it, Between 10pm - 1pm Cooked chicken and curry is available is your peckish after a few beers! Deck 5 - Gallery 47 is the Italian restaurant waiter service (overlooking the 47 restaurant below) Very nice restaurant for a special meal with fast service and a choice of starters, mains & desserts Mens Attire Long trousers & collars required Deck 4 - 47 Degrees is the main restaurant ,very plush (on par with QE2 restaurant back in my day!) english fayre menu but very nice indeed. Mens Attire as above Deck 11 - Surf & Turf Steakhouse- This restaurant is an absolute must on your visit! Its busy and first come first served so book early, we managed to get a table on captains cocktail reception night so it made it extra special and honestly the fillet & lobster tails was the best steak i have every tasted, fantastic service from the restaurant staff as well . The highlight meal of the cruise for me. Additional supplement £27.95 each but so worth it. Mens Attire as above. Deck 11 - Sushi bar & Kora La indian restaurant , we didn't try either so cant really comment Bars - Loads of bars everywhere offering all inclusive drinks as part of the package beers on tap Fosters & Strongbow , Beer bottles , Budweiser, Becks, Peroni & Corona plus premium brands Vodka, whosky Baileys & Tia Maria plus numerous cocktails - We didn't upgrade to the extra premium drinks as there was no need really! Deck bars on both 9 & 10 decks also with a few floating bar staff on trolleys and one by the Snack shack also the Venue Bar , broadway Show Lounge, Live Lounge & the very impressive Atrium all all well serviced by waiters who do a fantastic job. Best bar for us was Bar 11 , every night it opens at 5pm till 2am (still all inclusive as well!!) Missy the DJ is superb and keeps everyone in the party mood, You must visit this bar as the view alone is just stunning. TUI have upper their game with tech on this ship, an app is available for smartphones which shows you everything about the cruise, you are issed with a smart card which is your cabin key & on the reverse is a barcode which you flash to the barstaff & they scan it very quickly with no further need to sign anything or give your room number etc , Very impressive and so quick which keeps the queuing down. There lots to do on this ship you will not be bored from young families to the silver surfers there always something going on! Well done to TUI as they have done a great job with this ship and they should be applauded for making the once stuffy cruise life a more family orientated enjoyable experience. Ignore the moaners honestly there is nothing at all to fault this ship, literally the best holiday we have ever had and we will defiantly be booking again. Enjoy it as you will love it ! Read Less
Sail Date August 2017
Just returned back monday 27th March 2017after a splendid two weeks cruise around the caribbean. Ship was faultless in our opinion and Food and drink was amazing especially for an all inclussive deal. The two Ala Carte restuarants we ... Read More
Just returned back monday 27th March 2017after a splendid two weeks cruise around the caribbean. Ship was faultless in our opinion and Food and drink was amazing especially for an all inclussive deal. The two Ala Carte restuarants we visited "Surf & Turf " excellant and staff brilliant, Also the Karla La "Asian Food " was to Die for. ( Had Prawn Vindiloo rated at 10 Hot amazing tatse ( Best meal of the week ) however you need to book as soon as you get on ship as places limited. Meals for everyone on board and plenty to go round. I was was scepitcal before going as read as many NG reports as Good but i can only say as i find well done Thomson brilliant trip. Staff on board went the extra mile to please. They were always respectfull to guests all the time. Must admit entertainment not the best but they tried very hard to please. The only down side as many others have already mentioned is Thomson trips very over priced compared with just getting off and getting local Taxi to take you where ever you want. The Scenes of St. Lucia was Rubbish due to very poor Guide who only seemed interested in stopping at Family roadside stalls trying to sell brown Bananas. The flight back delayed by 4 hours so watch this space if compensation entilted too hopefully. Dream liner plane both ways excellant as first time on this Plane, although many people i spoke to on board said they never had this plane but the 767 which mainly was flying from Birmingham or Manchester. Gatwick seemed ok for Dreamliner flights. Thoroughly reccommend this ship if thinking of going. Will probably look for same Shipo Discovery next year perhaps in Med for a change. For our First time cruise excellant time had by all well done. Read Less
Sail Date March 2017
This is our second time on the celebration and will probably be our last. Some of the areas on the ship are looking very tired whilst other areas have been refurbished. I think moving the theatre to its current position was a bad move. The ... Read More
This is our second time on the celebration and will probably be our last. Some of the areas on the ship are looking very tired whilst other areas have been refurbished. I think moving the theatre to its current position was a bad move. The poor entertainers have to practise whilst guests are walking through. The all inclusive package is not all its meant to be . I like a glass of red wine yet I seemed to always get mine in a glass which is no bigger than a sherry glass. To upgrade to the premium package; we were told that both myself and my wife would both have to upgrade because both occupants of the cabin have to upgrade at the same time. Absolutely ludicrous because my wife was happy on her package. So that meant I had to persevere on my sherry glass of the house red which was very mediocre or pay the surcharge to upgrade so I could have a better quality and bigger glass of wine. I have to say that the majority of staff on the ship are excellent. Especially Julie and Rory in the Lido bar and all the staff in Hemmingways. I must also mention our cabin steward Adi who did a really good job of looking after us. Read Less
Sail Date February 2017
Just returned, 24/09/16 to 01/10/16 from our Mediterranean cruise aboard 'Tui Discovery', Thomson's latest cruise liner acquisition, flew to Palma De Mallorca, where we embarked our ship, embarkation was fairly smooth ... Read More
Just returned, 24/09/16 to 01/10/16 from our Mediterranean cruise aboard 'Tui Discovery', Thomson's latest cruise liner acquisition, flew to Palma De Mallorca, where we embarked our ship, embarkation was fairly smooth although we did arrive at the ship's gangway without our passes being validated, though this was a simple process it did mean returning through the queue we had just vacated, it may be worth mentioning at this stage that 'Tui' runs a cashless ship system and that the ship's currency is in : GBP Pounds Stirling, although we had time to explore the departure city, [midnight sailing] we chose instead to explore the ship, our cabin N0.2577 Deck 2 nicely fitted out, plenty of storage for 2 people, complete with hairdryer, kettle, television, safe, and daily supply of tea bags, milk, and coffee, only downside really the shower cubicle could have been a little larger and a fridge would have been nice, however we felt the cabin adequate for our needs. The ship has a modern design and decoration throughout, floors and carpets are spotless, however the first one thing you notice is how friendly the ship's crew and staff are at any time of day, the ship itself has many bars and restaurants, with the later almost in double figures, 2 of them incur a small surcharge, though all serve the most superb food dishes, our favorites were the Island restaurant, self-service with so much choice, 47 degrees, and 47 gallery, for the wife and I the food and service was 10/10. Entertainment another 10/10, different themes every night with 2 shows, and a weekly guest comedian, in our case 'Andre' who was excellent throughout his 2 shows, and not one swear word, highlight for me was Wednesday when they had a legends theme, they played David Bowie's 'Space Odyssey' with spacemen coming up through the stage floor, and the pyrotechnics bellowing out everywhere, brilliant, fantastic tribute. Shore excursions whilst not cheap are a must if you wish to see places of interest, or enlarge upon your knowledge of a certain town or city, we did 2 in all, the 'Godfather Villages' and 'Herculaneum', both were fascinating in their own right, with the villages tour we even met the actress who played 'Michael's [Al Pacino] Mother-in-law, she had a photo still taken at the time, amazing, Herculaneum, unlike Pompeii was covered mainly in silt and mud and so well preserved, as are the mosaics, all in all a great holiday, we chose the holiday mainly for the places of interest itinerary, however this ship really is a class above others, especially in food and entertainment. Finally I really must mention the cabin stewards, who carried out their daily and nightly duties, all went down so well, as did the chocolates they left on our pillows. Happy Holidays and Thank you for reading. Read Less
Sail Date September 2016
queuing for food every day one day 45 minutes. toilets not working most of the week faeces coming over into bathroom. deck 11 had the smell of faeces blowing in the breeze on some days. lifts not working one day for two hours. some food ... Read More
queuing for food every day one day 45 minutes. toilets not working most of the week faeces coming over into bathroom. deck 11 had the smell of faeces blowing in the breeze on some days. lifts not working one day for two hours. some food not cooked. disruptive familys not told to be quiet or to sit down and not block off the view when shows are on because they were too late to get a seat they did not cater for adults it was more for children.being charged twice fo things and then haveing the que and go back because that staff member was not working and had to wait until they were . beding was the same all week even knowing how hot and swetty we were with the air con not doing its job. and the same blue towels all week.unable to get in any pool without kids.leaving the ship the bus steps were not helpfull for disabled people. unable to buy or get a drink on last day as we had to close our account and wait in 32 degrees in the shade. the plane ran out of food .it shoud be called nightmare not dreem .a birthday and holiday to remember not for the right reasons. PS. i did have help of one girl on deck 9 with my food they need to look after her. Read Less
Sail Date July 2016
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