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3 Helpful Votes
Sail Date: March 2019
Did not know what to expect on this our first cruise as we had read so many varied reviews, but we could not fault our cruise experience, we booked a large balcony cabin and it was perfect, we had our own sun lounger, table with 2 chairs ... Read More
Did not know what to expect on this our first cruise as we had read so many varied reviews, but we could not fault our cruise experience, we booked a large balcony cabin and it was perfect, we had our own sun lounger, table with 2 chairs and a hammock! It was ideal to get away from the hustle and bustle of the pool deck areas and really chill out. Okay the Marella explorer is not brand new and not as huge as some of the other cruise ships but for us it as just right. The main self service dinning room served a good range of hot and cold dishes which changed daily, and if you wanted a full English breakfast you'd have to go a long way to beat it, we also tried out the specialty restaurants, some you had to pay a cover charge for, but well worth it, and the all inclusive drinks package was the best we ever had, all the top and well known beers and spirits.We can't praise all the staff on-board enough, from the cleaners to the ships Captain, nothing was too much. Plenty of hand sanitisers' everywhere, entertainment and activities were suited to all age groups and were well organised, The only thing I would do differently next time would be to book shore excursions on-board the ship, yes they are more expensive than doing it yourself but it saves the hassle of being pestered by the hoards as you walk out of the port area into local towns, overall we had a fantastic first cruise experience and certainly do it all over again, especially on the Marella Explorer. Read Less
1 Helpful Vote
Sail Date: February 2019
We are fairly recent cruisers and wanted a winter sun break and booked this cruise in January on line. The weather was superb and we were told by the crew the best they have had for several years. We flew from East Midlands to Tenerife and ... Read More
We are fairly recent cruisers and wanted a winter sun break and booked this cruise in January on line. The weather was superb and we were told by the crew the best they have had for several years. We flew from East Midlands to Tenerife and arrangements at departure, on arrival, coaching to Santa Cruz and boarding Marella Dream went like clockwork. The ship is old but is modern in appearance with good quality furnishings and the staff very friendly and helpful, nothing was too much trouble from our room steward to the bar and restaurant staff. Corridors and lift space are a little narrow and not as spacious as more modern ships. The variety of lounges and drinking and dining options were first class as was the food and drinks. We like to be on our own for dinner and for six nights we were served by Jennifer and April who looked after us very well. The Marella Dream Show team and their shows in the Broadway Show Lounge were excellent. Some very good singers and dancers however the comedian Alan Wilkins material was older than us and we are in our 70's. The resident band were again very good with such a wide range of music on offer. Our only disappointment was the lack of space for sunbathing when we had such good weather. We were birthed in walking distance of six of the places we visited which is brilliant. There were lots of excursions and trips arranged which people we spoke to enjoyed. Leaving the cruise was also faultless, colour coded luggage and well organised. Our only disappointment was East Midlands Border Control on the return. It took about 30 minutes to process us which is not acceptable. A superb restful and enjoyable cruise. Thank you TUI. Read Less
18 Helpful Votes
Sail Date: February 2019
Chose this cruise due to the ports of call. Flight out from Manchester smooth, excellent onboard service and check in at Montego Bay was efficient.I knew the ship having previously travelled on her when in Royal Caribbean brand,but ... Read More
Chose this cruise due to the ports of call. Flight out from Manchester smooth, excellent onboard service and check in at Montego Bay was efficient.I knew the ship having previously travelled on her when in Royal Caribbean brand,but transformation was great.We had an inside cabin and was suffucient for our needs as only in room to shower and change,room kept clean by excellent cabin steward. Dining-- we are early risers so we ate breakfast at the buffet in Islands restaurant, plenty of variety of food and very tasty, we also went to the same restaurant for buffet lunch, excellent choices and never had a problem finding something to eat.Had evening meals in 47 restaurant with waiter service, couldnt fault the menus, evening meals excellent choices and our waiters were superb, nothing too much trouble. Now the entertainment, this was our 20th cruise having been with Royal Caribbean, Celebrity and P&O, the entertainment team onboard Marella Discovery 2 were by far the most professional group we have ever seen, so energetic, it made the cruise so special as we like the shows in the evening but this team were in a different league from previous cruises,Thanks for your hard work We visited Jamaica, Grand Cayman,Cuba,Belize,Costa Maya, Cozumel, Guatemala and Honduras. We only did 2 tours, Cuba in an old vintage car, pink Pontiac and was great fun,booked before we left with independent company at half the price. We also did the catamaran and snorkel in Roatan,Honduras, this was through ship and was excellent value. Cozumel lots of shops,Costa maya has a purpose built cruise area and this was fantastic as you could watch the dolphin show, free unless you wanted to swim with them, lots of shopping and even pool bars to swim in. Staff onboard Marella Discovery 2 were always smiling, service was excellent throughout the ship,nothing was too much trouble. I would have no hesitation in going on this cruise again, Marella excelled my expectations Just made extra special by all the shows in the evening,this for me was the highlight of our cruise, cant compliment the evening entertainment team enough. Return flight and check in once again smooth and efficient Read Less
7 Helpful Votes
Sail Date: January 2019
My first Marcella Cruise I found the ship and crew and staff very helpful it was also my 1st all inclusive and there was no shortage of drinks all over the ship you had just put your empty glass down and bar staff were rushing to give you ... Read More
My first Marcella Cruise I found the ship and crew and staff very helpful it was also my 1st all inclusive and there was no shortage of drinks all over the ship you had just put your empty glass down and bar staff were rushing to give you a refill cocktail of the day was always yummy the entertainment was first class and so professional that comment was heard all over the ship by passengers the only negative comment were the food though nice it was always very sameness in Buffet and Restaurants 47 also I fell I'll as I'm prone to Chest Inf with air-con I visited the Medical Center who issued me with just 3 antibiotics at £15 each 4 steroids at £1.50 each and a cough bottle £27 they were of course of no use really wasn't happy with treatment which totaled £127 but would I travel with Marcella again ? Yes but take your medication with you and stay healthy Read Less
7 Helpful Votes
Sail Date: January 2019
My sister from Canada invited me to go on this Cruise with her friends. The ship was extremely clean. The Shows were awesome. There were many other activities including golf and rock climbing. Every night we enjoyed the entertainment. The ... Read More
My sister from Canada invited me to go on this Cruise with her friends. The ship was extremely clean. The Shows were awesome. There were many other activities including golf and rock climbing. Every night we enjoyed the entertainment. The stage performances were great. The actors did a wonderful job. I felt as if I was in New York without paying the price for the Broadway show tickets. The crews were outstanding. Food and drinks were delicious and non-stop. I still keep hearing the bell and Mr Spread the love. I met many interesting people. We had great times at Jamaica, Honduras, Guatemala, Belize and Mexico. I highly recommend this cruise for the perfect sized ship and outstanding crew. It was a peaceful and very enjoyable experience. I definitely will take another trip on the Marella Discovery 2 Ship. I thank the captain for a safe trip and the crew for their hard work and outstanding services. Read Less
1 Helpful Vote
Sail Date: August 2018
I got on the discovery 2 at Corfu and got of there as well. I was on the ship for a week and the destinations are lovely Santorini and Rhodes have to be my favourite. The cruise is really good the activity's for kids are a ... Read More
I got on the discovery 2 at Corfu and got of there as well. I was on the ship for a week and the destinations are lovely Santorini and Rhodes have to be my favourite. The cruise is really good the activity's for kids are a climbing wall a mini golf 9 holes 2 swimming pools one inside and one outside also there is a games room called hideout for the children to chill out and play on the Xbox and the football table. The entertainment is fantastic with 4 different venues to choose from and they have a casino. the bars were clean and sold a verity of alcohols from shots to beer to cocktails. the crew are so friendly saying hello and always ready to help really good custom. The sail away party was absolutely fantastic with live performances from DJ Tomas and a band that I cant remember there name and a flag parade to see were parts of the crew come from. definitely arrange with TUI they are stars amazing job Read Less
15 Helpful Votes
Sail Date: July 2018
As first time cruisers we were excited about the prospect of seeing a bit of the med via a family orientated, sparkly new cruise ship. We were disappointed from the start. The welcome was lack lustre and as a result we had no idea ... Read More
As first time cruisers we were excited about the prospect of seeing a bit of the med via a family orientated, sparkly new cruise ship. We were disappointed from the start. The welcome was lack lustre and as a result we had no idea where to go or what to do while we waited for our cabin. Our cabin (a junior suite with balcony) was nice until night came. We were directly above the Squid and Anchor “pub” and our bed pulsated until the early hours to the beat of the music downstairs. After much complaining we were moved for our second week. This time to the tenth floor. This room whilst quieter was slightly smaller and had a much bigger problem. Every day, without fail, the toilet would block..... often while we were out..... the shared vacuum system is horrid and I saw over flowing toilets on more than one occasion. The housekeeping staff were fantastic and extremely hard working, some of the bar staff however (coffee port) were pretty miserable. The evening shows were fantastic and a real highlight!!!! The food was good but the selection could have been better, I’ve been on all inclusive holidays with Tui in the past year with much better food selection. Probably my biggest problem with this cruise though was that it is advertised as All Inclusive..... this is not! WiFi is extra and expensive, drinks before 10 are extra, ice cream..... extra. It just feels like they are trying to squeeze money out of you at every opportunity. Please note this ship is not new, it has been revamped, and well, but it is a bit rough around the edges. The gym is run by Champneys and is the best equipped gym I have ever seen in any holiday resort. Some of the classes cost extra. The 45 minute ‘no leave’ sunbed rule is not enforced and finding sun beds on a sea day is very challenging. This is branded as a family cruise ship but as our kids are at private school their summer holidays start 2 weeks before state schools. The first week we were cruising was mostly adults.....OAPs to be exact and there was a distinct feeling the kids were not welcome. The second week was better but I still heard older people joking how there seemed to be a lot of kids skipping school! In conclusion I definitely think I will cruise again but it’s unlikely we will cruise with Tui..... I will be looking for a higher end cruise with less child intolerant fat old people..... if such a thing exists. Read Less
9 Helpful Votes
Sail Date: July 2018
It was our 1st cruise and we thought it was a great experience the entertainment staff catering bar staff cabin staff highly recommended would do it again .would recommend it to other 1st time cruisers as well only thing we didnt like was ... Read More
It was our 1st cruise and we thought it was a great experience the entertainment staff catering bar staff cabin staff highly recommended would do it again .would recommend it to other 1st time cruisers as well only thing we didnt like was that you was unable to watch england games in the world cup tournament and to have wifi would be rather expensive the captains announcements were very clear and accurate information. My wife unfortunately broke her ankle while we were in rome and the medical staff were great and was Amanda of entertainment who came with us to th hospital while we docked in palermos spain also the very kind taxi drivers who took great care with us .I travelled with my with and mother in law and none of us had been on a cruise before we would do it again one year liked it very much. Read Less
8 Helpful Votes
Sail Date: June 2018
The food was superb; always plenty of choice and always well cooked and presentes. All the crew were very friendly and helpful and the cabin roomy a clean. I’m not sure how they manage to be so happy all the time! The nightly ... Read More
The food was superb; always plenty of choice and always well cooked and presentes. All the crew were very friendly and helpful and the cabin roomy a clean. I’m not sure how they manage to be so happy all the time! The nightly entertainment in the show lounge has converted me to watching musicals. The cast were amazing! Unfortunately the weather meant the itinerary had to be changed for a couple of days and we missed the excursion to Sicily as a result but the 2 others we went on to Pompeii and Rome were well paced and very informative. If there was any downside I’d say that the excursion guide used a radio to communicate with the group through earphones. This sounded distorted or faint and there didn’t seem to be any mid point however, this was a small price to pay for an overall excellent holiday. We moved on to a hotel in Alcúdia for a further weeks stay. Read Less
8 Helpful Votes
Sail Date: February 2018
Where do I even begin, This year I was fortunate enough to experience the best holiday imaginable. I booked my holiday through TUI for a two week carirbean cruise on the Marella Discovery 2. This was my first ever cruise and the ... Read More
Where do I even begin, This year I was fortunate enough to experience the best holiday imaginable. I booked my holiday through TUI for a two week carirbean cruise on the Marella Discovery 2. This was my first ever cruise and the price and itenary were incredible. The whole holiday was seemless from booking, to flying to arriving to resort to embark the ship. TUI and Marella staff were always on hand to help. We were greeted with the smiliest faces at Montego Bay where we were checked in and directed to board the Cruise. That night we were instructed and reassured on all safety procedures and given a guided tour of the cruiseship to find our bearings whilst our suitcases were delivered to our cabins. Everynight we recieved an entertainment planner for the days entertainment and events as well as an update on the days port, local information, weather for the day, currencys used and things to do. The cruise was all inclusive and having stayed in many 5* all inclusive hotels around the world the food and drink on the cruise may as well have been 10*. The variety, standard, presentaion and flavour were fantastic. There were many retsuarants to use and the only problem i faced was trying not too eat too much or picking where to eat. The staff on the cruise were the best team of staff i have ever come accross on my holidays. Everyone was so warm and friendly and really helped to personalise your holiday and go out of their way to make it special. In the mornings you would have a wake up announcement from Captain Chris and the Cruise Director Martyn who would start you day off with a lovely update on the weather outside, the port, when you could get off the cruise and overall a lovely start to the day. When you go on shore there are so many different things to see and do to experience the fantastic culture and sights. We always booked out excurions through TUI on the cruise and everything we did added value to our holiiday experience and was unique and great for getting out of the country what we wanted to see, do and experience. We never faced any issues with our cabin and never struggled for size. The cabin was cleaned twice a day and two sets of towels also. We were always left chocolates at night and the cleaners were lovely, always said hello when passing in the corridors. TV channels were fab, plenty of films and programmes to choose from and we loved that there were Marella channels to keep you posted with excursions. We always tried to tune into Cruise Director TV to find out whats been on and whats upcoming chilst on board. The pool on the cruise was a great size and perfect way to cool off on a hot carribean day. There was never any issues with sunbeds as there was deck 9 and deck 10 to lay out on. The entertainment team will keep you entertained with poolside games and quizzes as well as laying back to onboard bands and and talented voices to sing poolside. Waiter service aorund the pool was an added bonus as you didnt even have to move to get a drink. The entertainments show team, actor hosts and family hosts really made our holiday. They were all so friendly and always smiling and laughing. The level of enterainment on the Cruise is one of the most professional, talanted and sought after I have ever seen. The entertainment lounge and gameshows venue were always full and you could see from just looking around all of the guests were constantly happy and enjoying as much as us. A big shout out to the whole team and we really hope we get to see you on furture cruises. Your an assest to Marella and TUI and the way you interact and are constanly around your guests socialising and entertaining is incredible. we dont have children but even seeing the childcare team around the pool helping with quizzes and interacting around the cruise was also amazing to see. All of the staff want to inteact with the guests and really go out of their way to make their holiday. The cruise also has a jogging track, a virtual reality room, casino, climbing wall, minigolf, outdoor cinema, nighclub, shops and full spa just to name a few extras. I would 100% recommend a cruise on the Marella Discovery 2 for the best holiday you can ask for. Read Less
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