We have cruised many times and have cruised with Thompson/Tui/ Marella many time and most of their ships since the Dream. We have always enjoyed them - until now.
This was a 17 night transatlantic crossing from Jamaica, Turks and caicos, Bermuda, Azure, Cadiz etc. the weather wasn’t good, we had to divert, 5 metre high waves in the Atlantic for over 2 days and very little sun - it no fault is ...
The ship is smart and kept clean and tidy.
There is a large crew of very efficient staff who are friendly, polite and always willing and available to give top-notch service.
The ship is a good size and easy to find one’s way around.
Embarking and disembarking are quick and efficient.
The cabins with balconies are compact with good storage and are well serviced with a nightly ...
We didn't realise that we were going to a holiday camp. In fairness I have to say that the cleanliness, cabins, shows, restaurants and staff service and attitudes were excellent, however we have travelled many times with Thomson and Marella and as soon as they went all inclusive their product became Benidorm.
You are supposed to at least wear "tailored" shorts in the restaurant but they were ...
Quite disappointed with Explorer this time around, it is in need of some TLC & yet again standard seem to be slipping with Marella. Food quality is average at best & along with some passengers general etiquette never being challenged by the crew, I believe this will be our last Marella cruise. I may be old fashioned, but I do like to see people at least wearing shirts & something on their feet ...
Ive just back last night from a cruise on this ship. Granted it was my 1st cruise, so my opinion might not mean much to some people. There a several great tings about this cruise and a few negatives. The ship itself was very nice, just big enough to find your way around after a day or so. Although it looked tired in some places, it was very well maintained. ALL
10/10 The staff were quite ...
Just returned from a transatlantic cruise. First time on Voyager. Mixed feelings about the ship, much prefer Discovery ships.
The upside
Nice ship and rooms are a good size
Overall the food is decent
Entertainment ok, not wonderful, but ok
The staff are brilliant.
The downside
Problems with drains, bad smells all over the ship for the last few days.
Never seen so many ...
Voyager was filled to capacity and not capable of catering for this. Impossible to get a sunbed on pool decks for love not money even if you went out at 7am. Latitude Dining room totally unable to cope. Had to queue for ages only to be given a pager and told to and wait in the lounge. After entry we found several tables vacant but no cleared. On enquiring we were told they were under ...
This was our first time on this ship, and our first fly-cruise since 2020.Our first problem was a eight-hour delay at Stansted, and a very long walk to the baggage,when we finally got to La Palma.The late arrival on the ship meant we went to the buffet,that is now called The Kichens.Our cabin on Deck 4 was a fair size and a large picture-window.The first day at sea let us explore the ship,and the ...
This was our 9th cruise and our second time on Marella. We are not sure we would use them again unless certain aspects improve.
Firstly the positives
We flew to Dubrovnik with Tui and the flight and transfers were seamless for us. Having our cases collected from outside our cabin for the journey home and not seeing them again until we got to Gatwick was brilliant.
We visited ports in ...
We choose Marella because we could depart from a local airport, and the most important to us were the destinations. Another plus was only one sail day in the week. The destinations lived up to our expectations and the sail into Koper was lovely.
However, we found the dining below average, two meals were sent back. They were aware of problems, new staff, poorly trained and hadn’t worked as a ...