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114 Marella Cruises Dubrovnik Cruise Reviews

My Wife and I have been cruising for many years on Royal Caribbean, Princess and P and O.We decided to go on the Marella Celebration because of the itinerary. We booked a Balcony cabin and were delighted with the size of the room. They ... Read More
My Wife and I have been cruising for many years on Royal Caribbean, Princess and P and O.We decided to go on the Marella Celebration because of the itinerary. We booked a Balcony cabin and were delighted with the size of the room. They staff were the friendliest we have ever had on board a ship always smiling and friendly everyone of them that passed you said hello from the ships officers to painters . The reception staff were so pleasant and helpful rather than the stuffy approach we have experienced on other ships. Embarking the ship was really easy we were in our Cabin in minutes and our cases arrived within 30 minutes not the normal 4 hour wait. The all inclusive package had a good choice of lager beer and Cider with top shelf spirits not watered down as we have read on previous reviews, the drinks were so good we did not have to upgrade to the premium package. The food in the restaurants was excellent and the service could not be faulted, the buffet restaurant always had fresh supplies of food. We also visited the Asian restaurant this was as good as any Indian restaurant we have visited in the UK. The entertainment was superb with some of the best singers we have seen when cruising. We will certainly be cruising with Marella in the future. Read Less
Sail Date June 2018
Liked the itineray of this cruise, and it turned out to be OK. Trip to Etna dissapointing as 4 hrs in Bus without being able to see anything due to weather. Option of cancellation/ altered itineray would have been helpful. Nothing ... Read More
Liked the itineray of this cruise, and it turned out to be OK. Trip to Etna dissapointing as 4 hrs in Bus without being able to see anything due to weather. Option of cancellation/ altered itineray would have been helpful. Nothing much to see at Ignomemitsa, Greek mainland, ? why does it stop there. Kotor in Montenegro is beautiful, and sail in is stunning Staff very friendly, and food excellent, but dissapointed in speciaility restaurants. Booking was obviously misalid when we arrived, and as this was a 30th wedding anniversary treat, the extra paid was really not worth it . Engine noise quite noticeable on lower levels. Shows in Theatre are very good, make sure you get an early seat, and the bands in the bars also excellent. Staff are very friendly, and cabin staff did a great job of cleaning rooms. Couldn't quite fathom why you need a safe when it requires a fob( which you pay for), rather than putting in a code , as in most rooms. WI-FI also extra. Enjoyed cycling trip . Read Less
Sail Date June 2018
First time on a cruise & it certainly won't be the last. Our cases were taken at the airport & we didn't see them again until we got to our cabin. We were treated like royalty from the moment we got there. Short bus ... Read More
First time on a cruise & it certainly won't be the last. Our cases were taken at the airport & we didn't see them again until we got to our cabin. We were treated like royalty from the moment we got there. Short bus trip from airport to the ship & checking in was very swift & friendly. We were all inclusive & the drinks were plentiful so we didn't feel the need to upgrade our drinks package. The food was out of this world. We ate mainly in the Meridian Restaurant where the service was second to none. It was like dining in a very plush restaurant every meal time. The staff were a credit to the captain, so lovely & friendly and just wanted to ensure you were having the best time. There was one dessert we had that really was probably the most delicious desert that I have ever tasted & I told the waiter...only for him to bring me another one so I could enjoy it again! We had a few snacks in the Lido Restaurant which was their buffet eating area which was open pretty much all the time for food where you could eat indoor or outdoor. The food there was very good too with lots of choice. Hygiene was very important on the ship with hand sanitising machines in all the toilets, in the entrances to all the eating areas & dotted around the ship. We had a cabin with a balcony which was nice as we could retreat there & still enjoy the sun & also it was lovely to stand out there when leaving & coming into port. The cabin staff were brilliant too. Nothing was too much trouble, we had towel animals left each day which were really cute along with a chocolate on our pillow each night. We didn't do any of the planned excursions when in port, we just did our own thing, but it was pretty easy to have a "hop on, hop off" bus trip wherever we were. There was always plenty to do on board & I have to say the entertainment in the evening was out of this world, it was like going to a West End show every evening. Even the Captain was lovely. Made time to speak to any guests he met when he was around the ship. My only niggle (& it's a very small one) is that we had 2 photographs taken of us, one when we arrived on board & another taken of our group at the Captains meal & I decided it would be nice to buy them as a memento. We spoke to one of the photographers who was wandering around where the photos were displayed & said we'd like to buy the 2 photos, he told us we have to buy 3 photos as they're in a offer they were doing. I told him we'd only had 2 photos taken so there wouldn't be a 3rd we could buy & could we not just purchase the 2 we wanted & he told us we couldn't & walked off!!! I wasn't impressed as you know the photos are just going to be destroyed once we'd left so it seemed a bit mean we couldn't buy the 2 we wanted. He seemed very disinterested in us & had a "couldn't care less" attitude. Such a shame as everyone else on the ship was so friendly & helpful. We will definitely be booking another cruise with Marella & have been recommending them already. Read Less
Sail Date June 2018
Always chose Tui, and been happy, now it seems it's all about the added extras and no customer service . Excursions range from good to very poor and a waste of money. Not enough seating outside x cheap alcohol so need to upgrade ... Read More
Always chose Tui, and been happy, now it seems it's all about the added extras and no customer service . Excursions range from good to very poor and a waste of money. Not enough seating outside x cheap alcohol so need to upgrade package , electrical problems, toilet issues. Overall managerial staff are poor, trained to say one thing - don't let it ruin your holiday ! But don't sort the issues. Celebration is getting tired. Don't like to moan but expect more from tui, waiters and cabin staff all lovely as usual . Coffee port was lovely and our haven on board. Mistrals restuarant was lovely but an added extra. Excursion team did not give you an accurate review on ports and led you to believe that you needed to do one of their trips when actually they are nice and trips can be done from the port alot cheaper and better or that the port is very nice Read Less
Sail Date June 2018
I Recently cruised on Tui Marella celebration, this was my first cruise and I wasn’t disappointed The food was excellent and the staff couldn’t do enough for you, my cabin was clean and the bed was comfortable there was some ... Read More
I Recently cruised on Tui Marella celebration, this was my first cruise and I wasn’t disappointed The food was excellent and the staff couldn’t do enough for you, my cabin was clean and the bed was comfortable there was some slight vibrations but this is to be expected, it was well worth upgrading to premium drinks package however I would’ve preferred to be told about this option when booking online apart from this everything was perfect. The whole experience from start to finish was made simple for us we dropped our bags off at the airport and then was reunited with them on the ship , twice-A-Day the housekeeping staff would make up the room and leave a wonderful towel animal on the bed , there was plenty of choice of food to eat with menu that changed every day and three à la cart restaurants to eating at a slight additional cost which were all very good , The entertainment was fantastic really enjoyed the quizzes and the stand-up comedian . Overall I couldn’t ask for more I would like to thank staff and crew for fantastic time Read Less
Sail Date June 2018
Chosen as interesting itinerary in the eastern Med. Flew Manchester to Dubrovnik and security tagged at the airport and sent straight to the cabin and vice versa on return. Very good service and all passengers pleased as not having to ... Read More
Chosen as interesting itinerary in the eastern Med. Flew Manchester to Dubrovnik and security tagged at the airport and sent straight to the cabin and vice versa on return. Very good service and all passengers pleased as not having to retrieve luggage at the airport and load on to the coach. Flew on the Dreamliner and pleasant experience all round. Dubrovnik airport was easy and coach to the ship. Picked up boarding cards and then had to register in on the ship - first time this has happened - and then to the cabin. All flights to the ship were early morning and by lunch everybody was on board. Equally on the last day everybody was off early and we left by 7.30. Some went off to the old City but there was an amount of hanging around until sailing at 9.00 pm. Another first was the SOLAS muster drill without having to take your life jacket. Odd I thought. Been on the Celebration before and easy to settle in and find your way around. CD was Adam Mustoe who we have seen elsewhere as an entertainment host. His parents were on board that week. Day at sea - usual port showcase and coffee's in the Coffee Port. Gala Night too but there was a change of Captain. New Captain had been delayed and old Captain sent his ceremonial uniform home.so the staff captain deputised. Quite amusing Malta - good weather and did the panoramic tour. Delay in leaving port as ship had lost some power. Messina - Late arriving at this industrial port and pulled in by 2 tugs. I suspected power issue with the thrusters which proved to be the case. Pleasant excursion to a winery on Mount Etna for a wine tasting afternoon. Excellent plate of cheese, olives salami etc. Argostoli - Late arriving and announced we had to tender. Not down as a tender port and whilst there was a large Costa ship berthed there was a view from the passengers that as the thrusters were dodgy and no tugs safer to tender. However not all the tenders were used and considerable delays in offloading passengers. Copious amount of complaints to Reception but to no avail as usual. In the end we gave up on going ashore due to the long delays. Igoumensita - not really a cruise destination port but probably a cheaper alternative. Had to pay for the shuttle bus and went into town. Average town and had coffee and ice creams etc before returning to the ship. Kotor - have been here before and there is a pleasant sail in. To be honest not a lot to see really. Went on the best excursion of the week to a Olive farm where the local farmer and his family made the group very welcome. Explained olive oil production and what to look out for when purchasing - always go for extra virgin olive oil. Absoulute superb lunch put on with plenty of wine. Note : Montenegro is not yet in the EU and all phone companies regard it as Rest of the World which makes it very expensive. Does accept the euro though. Entertainment - good though seen some show and games before. Won quizzes and choice of Octopus charger or notebook. Very good comedian called Terry Cotta. Had not seen him before but good act. Did not put champions league final on somewhere either. Food - excellent as usual and anybody who did not agree is a fussy moaner in my view Staff - excellent as usual and warm welcomes always given Loyalty - my bugbear !. Invited to meet the staff captain at a Discover your Smile party in Horizons. Glass of fizz and canapes together with a large Marella Celebration badge. Not sure of how we were were invited as in the past absolutely nothing. Couple next to us on their third Marella cruise and three different ships invited much to their amusement. Long rambling but good natured talk by the staff captain on the history of Marella cruises followed. Couple with the most Marella cruises given a bottle of wine. Though to be fair they were on their 82nd cruise. Taken this up with Tui on the social media site TUICares but clearly do not as their answer they do not have a loyalty scheme officially. Other cruise lines do and as the staff captain said 85% of passengers on that weeks cruise were repeat customers. All in all enjoyed the cruise and would go again. Read Less
Sail Date May 2018
was very dubious about cruising, but i must say i thourghly enjoyed my time aboard the celebration,,staff great,,food great..shows ..places..really relaxed...will defo do again.. most of the day was spent ashore and only travelling at ... Read More
was very dubious about cruising, but i must say i thourghly enjoyed my time aboard the celebration,,staff great,,food great..shows ..places..really relaxed...will defo do again.. most of the day was spent ashore and only travelling at night,,gave my wife and myself the chance to see if we liked cruising..liked the size and lay out of the celebration not to big nor to small..goldilocks ship..the shows on board were better than i expected........................ .........took out the al linclusive. didnt need anything else...everybody on board very very friendly...///////,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, might go a bit later than may next time, maybe second week in june................................... seen a few disabled /wheelchair passengers so mobility cant be much of a problem............ the restaurant and bars were more than capable in handling the amout of passengers on board very very rerely did i have to que long for anything..didnt go to the captains meeting bit to formal for me,like to relax. Read Less
Sail Date May 2018
We have been on the celebration before so we knew what the ship was like. We flew from Gatwick on the Dreamliner which arrived in Dubrovnik early. Dubrovnik is called a 'bonded' airport which means we checked our luggage in as ... Read More
We have been on the celebration before so we knew what the ship was like. We flew from Gatwick on the Dreamliner which arrived in Dubrovnik early. Dubrovnik is called a 'bonded' airport which means we checked our luggage in as normal at Gatwick and the next time we saw it was outside our cabin. A fantastic service and it was the same on the return trip. We had a de-luxe cabin on deck 7 which had 2 large picture windows, a bath and shower, loads of space, 2 single beds and a sofa. It was as usual kept spotlessly clean by the 2 cabin staff. The ship was completely full and was adult only, we booked early so got the drinks package free. There were plenty of waiters both in bars and around the ship ( unlike the discovery last year where it was lacking in waiters) The food in all restaurants was of a good standard, the shows in the show lounge were excellent as were all the staff around the ship. We didn't go on any shore excursions we just did our own thing walking around every port of call. Its a shame the old girl is going but she is now showing her age. Read Less
Sail Date May 2017
We chose this cruise itinerary because of the ports of call and have been on about 10 cruises with Thomson so was really looking forward to it. The ports of call did not disappoint but I feel that Thomson did. We had noticed a change ... Read More
We chose this cruise itinerary because of the ports of call and have been on about 10 cruises with Thomson so was really looking forward to it. The ports of call did not disappoint but I feel that Thomson did. We had noticed a change straight the way, no sooner we were checked in on board and before we took a few paces away from the table we were offered to buy a drinks package, if we had wanted one then we would have bought one when we booked our holiday. They used to have a different theme every night for food, but sadly no more. The food was very plain, not much flavour and it seemed to me cheap cuts of meat. The staff do as best as they can and always seem happy, but i feel they have cut back on them as well, as many a time people were waiting to be served. Cut backs all round I think. We were lucky as we got our holiday at a good price, but talking to other passengers if I had paid what they had I wouldn't have been happy. Maybe it's time to try other companies out. Read Less
Sail Date October 2016
We sailed on the Thomson Celebration from September 29 - October 5 on the Eastern Mediterranean trip. It was our first-ever cruise so we were pretty green and did not have anything to compare it with. First impressions were good, ... Read More
We sailed on the Thomson Celebration from September 29 - October 5 on the Eastern Mediterranean trip. It was our first-ever cruise so we were pretty green and did not have anything to compare it with. First impressions were good, embarkation no problem and our deluxe cabin 136 was much larger than we imagined it would be. Enjoyed first day walk excursion in Dubrovnik, taking in cable car and the extremely busy walled city. Next day was Athens, what a dump and a miserable courier. Glad to get back but not so happy with the sickness and diarrhea bug (norovirus warning had greeted us in cabin on arrival) that struck me almost immediately. Called the doctor and he gave injection and confined both myself and my partner to the cabin. Next day was miserable sitting on bed most of the time - glad we had a window - and missed booked excursion to Itea. We were released from cabin late that evening as I had recovered sufficiently so were okay for Corfu Town trip next day. Enjoyed that, taking boat ride around the caves and a winding coach journey up to an impressive vantage point at a local restaurant Looking forward to Montenegro excursion the next day but hopes dashed when partner went down with the bug the previous evening. Given the jab by the doc and confined to cabin, I was allowed out but had to stay on ship. I did go out on deck early in the morning as the ship moved in through the fjords, impressive. On each occasion the doctor said he would hand our unused excursion tickets to reception and apparently if you book them on the ship you are reimbursed immediately, but we booked ours in our local Thomson shop prior to departure. Reception told us refunds would take 7-14 days paid on the card on which they were issued. That time passed and no money had arrived, so I complained and Thomson stated they would deal with the issue within 28 days of my contact email. What great PR. We revisited our local shop in an attempt to expedite the matter and were told the Montenegro refund had been issued - the problem was nobody had told us and it certainly was not in our bank account. As to the Itea payment the shop managed to ascertain that the matter was under investigation but were unable to reveal any more as the 'investigators' refused to release any further details. No further contact so far. What a farce. Are they saying we are lying? We booked five trips on five days at a cost of £360 which would suggest we intended to enjoy as much of the holiday as possible. Surely they only have to check the ship's medical records to find the truth - presumably these would include details of injections, confinement to cabin etc. If not somebody was sadly lacking in their duty. In future on cruises we will certainly heed the advice of a senior member of crew - avoid the self service area whenever possible and eat in the main restaurants. A final word for the staff - apart from the reception desk which was hopeless in most cases they were excellent and our cabin steward Mustaffah was a real star. Read Less
Sail Date September 2016
Our flight to Dubrovnik was good and on arrival we were transferred quickly to the ship. Check in on board was fairly smooth but it was a bit annoying having a photographer line you up for photographs when you have just come off a flight. ... Read More
Our flight to Dubrovnik was good and on arrival we were transferred quickly to the ship. Check in on board was fairly smooth but it was a bit annoying having a photographer line you up for photographs when you have just come off a flight. Our cabin was a disappointment. It was small, but sufficient for our needs. We were lucky that the weather was good during our stay as I would not like to have spent a lot of time in it if the weather had been bad. The furniture was basic and in need of a refurb and the electrics were pretty wonky with a lack of sufficient points for charging phones, tablets etc or using the hairdryer. Also, there was a distinct sewage smell. My wife refused to unpack and we went to reception to complain. They said that they would send someone to inspect it but because everyone was busy with check in it would be several hours before anyone could come. We then discovered that several people on our deck (No 1) had the same problem. Someone came down at night to check. They sprayed the room and said that they would work on resolving the problem, which in fairness did improve as the week went on. However, my wife was still not happy, after all, you would not put up with a smell at home. We asked to be moved but were told that there were no cabins available. There was no place to sit other than on the beds and from one bed you could see the television but from the other you couldn't. In the free self service laundrette on our deck one of the available driers was out of order for the duration of the cruise, and also the iron did not work. I wonder if there had been a charge for this service whether the broken equipment would have been fixed sooner rather than later. Despite some reservations I would say that overall the cruise was excellent and good value for money. The food was excellent with a great selection in both the dining room and the self service cafeteria. We used the cafeteria for breakfast and lunch and there was a large enough selection to cover a huge variety of tastes with an omelette bar at breakfast and pasta and sandwich bars at lunchtime, as well as a huge selection of hot and cold food. The dining room was great with a choice of a four course meal which changed every evening . We had intended visiting one of the speciality restaurants but didn't bother as the food in the main dining room was so good. The choices included Steak, Lobster, Chicken, Salmon and Lamb as well as a selection of lovely soups, salads and deserts. It is also worth saying that the staff in the dining rooms were excellent. All very friendly and good natured. The entertainment in the theatre was terrific, but not so good in some of the bars, although the ships resident band were very good. We went to the theatre three times during the week and we saw the Brit Awards Show, the Tribute to Cameron Mackintosh show, and the comedian Stan James. All were very high quality shows, pretty much West End standard and very unusually, I had not heard any of the comedians jokes before. It is also worth paying tribute to Jake the cruise director, who put his heart and soul into everything and even appeared in one of the shows. I don't know when he managed to sleep. We had bought a drinks package and this was my biggest issue. We did not realise that you could buy bottles on board and take them to your cabin. We paid £360 for the package but I would certainly not buy it again. It annoyed me having to sign for every drink that you bought. When we cruised previously with Celebrity you were issued with a smart card, which the barman simply swiped to automatically charge your account. The biggest issue with the bars though was the APPALLING service. On entering a bar, particularly Hemingways or Liberties, the waiters would studiously ignore you and you could easily wait for 10-15 minutes before someone took your order. I tried going up to the bar but they asked me to sit down and someone would come to take my order. It would often then take another 15-20 minutes before the drinks arrived. It was so bad that on a couple of occasions I actually went up to the bar and took the drinks from the waiter and got them myself. This happened so often that I am convinced that it was Thomsons policy to ensure that they profited from the drinks packages. I'm quite sure that had we been paying for every drink, the service would have been a heckuva lot quicker. I also noticed that if you did not specify a proprietary brand, you were given a local spirit. Another way for Thomsons to maximise their profits. If I had known then what I know now I would certainly not have bought the package. If this is not Thomsons policy then they really need to retrain their bar staff or employ some new ones. The destinations which we visited were on the whole excellent, particularly Dubrovnik and Kotor, although we did these on our own as the tours were pretty expensive. We walked into Dubrovnik from the ship which took about an hour, although we were just dawdling along, so could have done it much quicker. We shared a taxi back which was only 7 Euros. Kotor is very accessible and you can walk in in a few minutes. We took a taxi from Corinth to Delphi, which was 30 Euros each way, but still cheaper than the tour (especially if you share). We took the tour of Athens because it was an hours journey from Itea to Athens. We enjoyed seeing the Parthenon and The Acropolis as well as the Olympic Stadium. Again, it was fairly expensive but we felt worth it. In summary I would say that this cruise is excellent value for money, despite the problems with the cabin and the drinks package. I would certainly do it again but would not buy the drinks package, and would probably go for a higher specced cabin Read Less
Sail Date September 2016
Price was good and all the destinations were places we had never visited before. We had a previous cruise on The Dream 5 years ago and it was brilliant. Ship lovely ,clean and so well organized. Melvin our cabin stewart did ... Read More
Price was good and all the destinations were places we had never visited before. We had a previous cruise on The Dream 5 years ago and it was brilliant. Ship lovely ,clean and so well organized. Melvin our cabin stewart did everything he could to keep our cabin perfect. Not a crease in the sheets. Night wear folded perfectly and lovely towel sculptures every day. Brill and so so friendly and always happy. The dining is brilliant. In the main restaurant the staff can not do enough to please. They work so hard and long hours. Always clean,smart and the food is like eating in a 5 star restaurant . The self service is just as top class, no complaints at all.The same can be said in the bars. All the staff are so efficient ,friendly and all seem happy in their jobs. Entertainment is also top class and although some games etc. may sound silly we had lots of laughs. Loved Debrovnik which we did ourselves but very busy with tourists. Greek main land had a lot of graffiti and rubbish and trip to canal and ruins was rushed, No time for drink to cool us down. Enjoyed bike ride in Itea which was brilliant and the rest of my party did Itea and Delphi themselves ,also good but Itea also had a lot of graffiti and rubbish when not on the front. Loved Montenegro the most beautiful place I have visited and the trip was brilliant too . Very clean and peaceful place. Corfu we also did ourselves but also a lot of graffiti and litter. Cruising is brilliant if you havn't already tried it have a go. We spoke to a lot of people who have been on other companies ships and they prefer Thompsons smaller ships as too much queuing in the bigger ships and too big to fin their way around if only on for a week. Read Less
Sail Date September 2016
Recommended by a close friend, decided to choose Thomson mainly because of price, and flight from a local airport. The ship 'Celebration' clearly wasn't 5-star, but that didn't matter, the crew & customer service ... Read More
Recommended by a close friend, decided to choose Thomson mainly because of price, and flight from a local airport. The ship 'Celebration' clearly wasn't 5-star, but that didn't matter, the crew & customer service was excellent. As this was our first cruise we have nothing to compare with. As this is a comparitively small cruise ship, according to fellow passengers, this is definitely a plus. We spent day 1 & 2 in wonderful Dubrovnik, landing at the Greek port of Corinth wasn't very pretty, and 1 hour plus coach drive into Athens wasn't much fun either. We only had 3 hours to sightsee, which wasn't enough. The outskirts of Athens were positively depressing; it's quite obvious the country is in recession. On a positive note some friends from the ship went into a Corinth Bar for a drink, were so impressed as the locals nipped out for some fresh food, and lit a barbecue specially for them ! They appreciated this so much, they drank there all day, & staggered back to the ship around 5pm Read Less
Sail Date September 2016
We chose this cruise because my partner had been on this ship with Thomsons before and really liked it. Embarkation went ok apart from being asked to fill in a health questionnaire on the bus but none of us knew what they were talking ... Read More
We chose this cruise because my partner had been on this ship with Thomsons before and really liked it. Embarkation went ok apart from being asked to fill in a health questionnaire on the bus but none of us knew what they were talking about. Hence, it got a bit chaotic for a short period. Not being a great cruise traveller I was rather hesitant but the size of the ship was perfect for me - not too small and not too big to be unfriendly. It was cleaner than many hotels I had stayed in and the staff were always very friendly and willing to help. The cabins were a bit stuffy and the air conditioning was non-existent, but very clean and serviced to a high standard throughout the day. Food was okay but very variable depending upon where you were. The Lido self-service restaurant was expansive but a bit repetitive after a few days. Hence, we went to The Meridien which was beautiful and the food was served to a high standard and the menu contained something to please everyone I would think. The entertainment was amazing and I was in awe of the staff involved. They work so hard and truly do integrate with the passengers which is easier on a ship of this size. The shows put on were at a highly professional standard and never failed to entertain their audience. The shops were rather dismal I felt and very limited in what they sold. Rather pricey and only sold high end items and not everyday things which people needed. Just felt the shops could have been a bit more imaginative. Excursions were well organised and appealed to what I imagine most people would expect from Thomsons. Cannot fault them at all as far as these were concerned. Read Less
Sail Date September 2016
We knew that we would like to visit Greece again and it was the travel agent who suggested Croatia. It was beautiful and cannot wait to go back. The celebration was a beautiful lady ship staff could not help you enough and were very ... Read More
We knew that we would like to visit Greece again and it was the travel agent who suggested Croatia. It was beautiful and cannot wait to go back. The celebration was a beautiful lady ship staff could not help you enough and were very friendly. Passengers were relaxed and lovely to talk to. It was brilliant to sit at a table with different people every night. We enjoyed our excursions that we booked at the travel agent only one trip we missed out on due to the lack of interest. But no problem getting our money back. The only thing that I would say is that the photographs that we had done had a very dark background and that some of the staff taking the photographs should have more experience of taking them as some were poor quality. The food on the ship was lovely. We paid for the extra dining and it was worth the extra money. The entertainment was brilliant and we enjoyed watching it every night. Read Less
Sail Date September 2016
Adriatic Affair/Taste of The Adriatic.September 8th to 22nd. Embarkation good, cases outside our cabin very quickly.If you want a peaceful secluded cabin without any corridor noise from other guests I can recommend number 51 on Deck 8 ... Read More
Adriatic Affair/Taste of The Adriatic.September 8th to 22nd. Embarkation good, cases outside our cabin very quickly.If you want a peaceful secluded cabin without any corridor noise from other guests I can recommend number 51 on Deck 8 Plenty of drawer /wardrobe space. Large double bed, Sofa and small Table. Cabin kept spotlessly clean by Jaya. No problems with Shower etc, hot water at all times. However from the moment one steps on board Thomson's Money Making Machine is activated so keep your hands on your wallets unless you want to be faced with an extremely heavy bill at the end. Many services which used to be complimentary are now chargeable.Every demonstration etc is geared up to relieve you of your hard earned cash. We dined in The Meridian restaurant most nights and the food in general was good. We did not experience long queues and our waiter (No name mentioned) always saved us a table for two. The food in the Lido was good with something to suit all tastes and an excellent salad bar. The shows were first class and the team consisted of some very strong voices.Excursions were expensive and the majority not worth the money. Check out the local busses when possible .All the staff were polite and .pleasant.Disembarkation very good till we arrived at the airport.Then we were informed our flight would be four hours late departing.,so we all lined up like cattle for a small drinks voucher.After travelling with Thomson for many years not once have we been given any incentive to carry on with them, so right now I feel it is time to say Bye Bye Thomson and spend our money with another cruise line. Read Less
Sail Date September 2016
Excellent cruise from start to finish, easy check in, we had an inside cabin on deck 3 which was fine, kept spotlessly clean. Great choice of food, tended to eat in the Meridian restaurant most evenings but tried the Kora La one evening ... Read More
Excellent cruise from start to finish, easy check in, we had an inside cabin on deck 3 which was fine, kept spotlessly clean. Great choice of food, tended to eat in the Meridian restaurant most evenings but tried the Kora La one evening which was lovely. The entertainment was excellent, a different show every night. The comedian was a bit rubbish though! The gameshows in the Libertys lounge were good fun, Holly the senior entertainment host was excellent, very funny and entertaining. The ports of call were delightful, especially Korcula and Venice. Yes the ship is a bit old and rattly but this is made up by the friendly family feel, we were at the front of the ship so had some anchor noise in the morning lasting for approx 30 minutes although it is possible to request a cabin for a small charge. All the waiters were friendly and polite. Read Less
Sail Date September 2016
We chose this cruise because it went to all the places that we wanted to visit. A real bonus not having to deal with luggage, so efficient. Embarkation was smooth and very friendly. Our cabin was very clean and our steward was very helpful ... Read More
We chose this cruise because it went to all the places that we wanted to visit. A real bonus not having to deal with luggage, so efficient. Embarkation was smooth and very friendly. Our cabin was very clean and our steward was very helpful as were the reception team when we had any queries. Being a vegetarian I was very pleased to find that there was plenty of variety for me to eat. The staff in both the restaurant and the buffet worked really hard and the tables were cleared very quickly and with great efficiency and always with a smile. The entertainment was the best I have experienced on a cruise and we enjoyed every performance as did other passengers as there were frequently standing ovations. We enjoyed the excursions and the guides were very knowledgeable and extremely helpful to those who were handicapped. Having read other comments about this cruise I am surprised that we were on the same ship as the comments were so negative. We sat with different people every night in the dining room and none of them had any complaints. The flights on the Dreamliner were very comfortable with plenty of leg room. All in all a very good experience my only complaint is that my face aches from so much smiling, tne crew are a wonderfully friendly group and I wouldn't hesitate to recommend the 'Celebration' Read Less
Sail Date September 2016
We chose this cruise purely because of the itinerary. It had some of the destinations that we had never visited before. The Croatian destinations were brilliant and well worth a return. However the Celebration failed to live up to the ... Read More
We chose this cruise purely because of the itinerary. It had some of the destinations that we had never visited before. The Croatian destinations were brilliant and well worth a return. However the Celebration failed to live up to the itinerary. The ship is very old and definitely showing signs of its age. Checking in process was poor and entailed a lengthy queue around the main dining restaurant as in there is no central atrium. In places I would describe it as "filthy", especially the sun beds and "Bali beds". There should be replaced immediately as they are absolutely manky. The dining tables on the lido deck are significantly higher than the chairs and make you feel like an infant at the table. The rattan design of these is falling apart on some of the chairs. In Hemingways it is cold and again the seating is falling apart in places. The service is patchy and with a few exceptions, the bar waiters are rude and will often overlook guests requests. Matson was a breath of fresh ar in comparison to many of the others. The all inclusive package is a lie. There are 146 supplement charges out of the 236 drinks available on the bar menu. Some of these beggar belief. If you order a 200ml soft drink it is in your drinks package, but there is a supplement charge for a 300ml drink of the same kind. Easy to get round by ordering two of the smaller drinks but nonsensical nevertheless. You get letters threatening you with charges if you lose this or if you misplace that. There is a £25 charge for the use of the "safe" in your cabin. Surely this is a standard you would not expect to have to pay for. Not exactly what you expect for the price. Food is plentiful but not a massive amount of variety. Yet again there are supplement charges if you want a steak or a lamb cutlet. The company appear to be trying to penny pinch everywhere. Tours available were reasonably priced but can be done cheaper on your own if you have the courage to "go for it". On a positive note the entertainment is really good and the talents of those that are in the show team truly deserve to be presenting their trade on a ship that reflects their talent. They go above and beyond what I have seen from an an entertainment team on any cruise line that I have travelled with. Becky has a fantastic vocal range and does a solo performance of high quality late one evening. Their rendition of Les Miserables was brilliant. If this was my first cruise experience it would have put me off for good and therefore I would recommend other other companies way before Thomson and often at a cheaper price. Very expensive for what was provided. Read Less
Sail Date September 2016
The Cruise was meant to be a 5 star cruise. What a joke. The room had light fittings that did not work, the shower flooded, the "entertainment" was totally rubbish - the only thing funny about the comedian was leaving the ... Read More
The Cruise was meant to be a 5 star cruise. What a joke. The room had light fittings that did not work, the shower flooded, the "entertainment" was totally rubbish - the only thing funny about the comedian was leaving the room. The main restaurant expected you to queue for 30 minutes before being seated and you were served drinks sporadically. That brings me on to my main gripe - paying before going on board for a drinks package. We paid before going on board and then found that the majority of both non alcoholic and alcoholic drinks were not included in the drinks package. Similarly, don't think the food is included in your all inclusive package. There are additional charges for many meals including steak. They give you a card and bill as they go, so you end the holiday with a credit card bill which they automatically debit. Now for the offshore trips. I was travelling with a disabled passenger and only booked excursions where little walking was involved. Not only did each trip involve substantial walking and steps, Thomson even had the cheek to change our excursion from Venice (While docked in Venice) to Verona in Italy even though we pre-paid the trips in the UK. I thought this was a one off mistake, until I learned on the bus to Verona that this had also happened to 10 other couples. We each received our tickets in the room, with no explanation and had not realised the deliberate Thompson mistake until we were given the ultimatum - "Go to Verona, or loose your money and stay on the ship". No apology given. To top it off, it was a walking trip, where I warned the lady that my partner could not walk, only for the condescending donkey to single her out at each opportunity and make her feel awkward and uncomfortable. Overall, if you want a terrible trip, book this. However, if you still think it's 1970 and want to burn yourself to a crisp in lard and not go on any excursions, you will be in good company with your Butlin friends, so long as you have the right colour towel (this is based on how much you paid - cruise towels only) and rush to the deck at 6am to reserve your burning bed - You won't find Germans - They have taste. I'M NEVER TRAVELLING TUI AGAIN. Even their planes are from the dark age and the service is considerably better on Ryanair and Easyjet. I've just travelled with Qantas and the cabin crew, service and aircraft are second to none unlike the rubbish Thomson offering. Don't expect food on your flight or a 1980's wet blanket. As for entertainment, that'll depend on your cabin crew arguing. Read Less
Sail Date August 2016
We have been on many Thomson's cruises, but this was are first cruise on the Celebration. Lovely to leave your cases in uk and then they turn up outside your cabin. Yes, the ship is a little dated, but defiantly value for money. ... Read More
We have been on many Thomson's cruises, but this was are first cruise on the Celebration. Lovely to leave your cases in uk and then they turn up outside your cabin. Yes, the ship is a little dated, but defiantly value for money. The food was brilliant and as we booked early, the AI drinks package was very reasonable priced, around £69 for the two of us...so no complaint there! Everywhere was kept spotless. Staff very friendly. The ports of call were OK, but due to bad fog we were unable to visit Albania, so visited Kotor instead. We were a little disappointed, as we have visited here a few times, along with Koper and feel we have now exhausted these places, but obviously safety is more important! We were a party of 4 and never had any problems getting a lounger or having to wait long for a table for our evening meal. We all enjoyed the captain dinner party and thought it was one of the best ref the captains speech, food and drinks. We did however feel it was a bit of a wait, if you didn't want to meet the captain to have your photo taken. Yes, in my opinion the photos are overpriced. I didn't feel the entertainment was quite as good as on some of the other ships and some of the dancers seemed in competition with each other. The Mr Men weren't really to my taste. I would defiantly go on this ship again and I am a little surprised by some of the negative comments made on here. Please go with an open mind! Read Less
Sail Date August 2016
First week was superburb but weather was too hot our fault no complaint the ship is a bit rattle box but it is clean and the staff are brilliant some from the island escape made it even better,the half trips each day were not bad and the ... Read More
First week was superburb but weather was too hot our fault no complaint the ship is a bit rattle box but it is clean and the staff are brilliant some from the island escape made it even better,the half trips each day were not bad and the places we went to were lovely we had a cabin on third floor near the front only problem was the noisey neighbours,why do people make so much noise when it is so easy to have a bit of respect for other holiday makers,the staff everywhere are so polite and it is so clean the entertainment was ok the food was as so good in the lido we did not have to try any other place try the stir fry it is brill most of the ports are ok (krotor)outstandingly the drive in is as the captain said is one off the bucket list 2 hours of heaven and we were lucky to do it twice thank you captain for your decision to divert from duress Read Less
Sail Date August 2016
We booked as a last minute decision because the itinerary looked interesting. Outbound all good and arrived in our cabin about 2 hours before our luggage which we dropped at airport. Ship is tired. Engine vibrates the whole ship all ... Read More
We booked as a last minute decision because the itinerary looked interesting. Outbound all good and arrived in our cabin about 2 hours before our luggage which we dropped at airport. Ship is tired. Engine vibrates the whole ship all the time. Wooden decking very worn and patchy. Carpets threadbare. In the cabin the bathroom had been refurbished and was good but cramped. The rest of the cabin was dated and frankly patched together. It was however kept very clean and the beds were comfy. Food was nothing special. If you like plain English fare then you'll be fine. If you want to try some local cuisine from the area you're in forget it. The Lido buffet was a little repetitive and very similar food was offered downstairs in the main dining room. Some items on the main dining room menu carried a surcharge. This was a first for me and this is my fifth cruise ( first with Thomson). It was also a sign of the way Thomson always seem to be trying to get you to spend more money. Specialty restaurant was good with good service. Wine list poor though. Bars on board are generally ok but there are not enough staff on duty. A pre-dinner drink in Hemmingways took 17 mins to be served and in Horizons I was refused service at the bar and told to take a seat and wait to be served. Unfortunately it was quite busy and there was only one waitress on duty. We left empty handed after 20 mins. We had an All Inclusive package but it isn't really all inclusive. It should be called the "cheapest alcohol available" deal as most of the premium brands and more unusual drinks carry a surcharge. There is a wine package available but of the limited choice available I felt there was nothing I would normally purchase. Wine by the bottle also had a very limited choice. Staff were OK but too often they would retreat to the corners/dirty dishes area for a laugh and a chat. I have no problems with that but they also need to keep an eye on their customers in case they need something. Entertainment was the same group doing a different style of show every night. No new entertainers joined except a comedian who was chucking out old jokes before he spent the rest of the night hogging the roulette table. Overall, it was a it like an average 3 star hotel on a vibrating platform with a Tui hand asking for more money. In comparison to other cruise lines it's below average but so is the price. Is it value for money? You get what you pay for so don't expect too much. Would I recommend the Celebration. No, and I won't be travelling on any other Tui cruise anytime soon. Read Less
Sail Date August 2016
First time cruisers for anniversary. Ship a bit dated but service superb. Food very good and destinations varied and interesting. Entertainment first class. Balcony cabin a must as some appear to be a bit claustrophobic. Do NOT pay the all ... Read More
First time cruisers for anniversary. Ship a bit dated but service superb. Food very good and destinations varied and interesting. Entertainment first class. Balcony cabin a must as some appear to be a bit claustrophobic. Do NOT pay the all inclusive as you need to be a very heavy drinker to get the value for the VERY expensive package. Many drinks carry a surcharge above the AI cost. The excursions are costly and taxis offers are often a better bet. The captains night was very poor, with the same menu type as any other night and an hours queue to get in. Photos are taken all the time and cost a lot, but are optional, but not really good value. Bottles of water in cabin are not even in the AI package. Overall a good holiday but you can rack up an expensive bill if you don't be careful. Out cabin steward was brilliant and was always on hand to provide a good service. Read Less
Sail Date August 2016
As a family for my parents 25th Anniversary earlier this year, we decided to choose a cruise as our holiday. We have never cruised before but my parents always wanted to try it. We were recommended a Thomson Cruise as it is seen as more of ... Read More
As a family for my parents 25th Anniversary earlier this year, we decided to choose a cruise as our holiday. We have never cruised before but my parents always wanted to try it. We were recommended a Thomson Cruise as it is seen as more of a relaxed cruise and less formal and intense as others (in regards to the size of the ship). The words we were told by the travel agent were "its an easy way to start cruising as its basically a Thomson hotel, but floating". We were satisfied with this as we had been to many Thomson hotels before and enjoyed them. We cruised on the "Grecian Legends" itinerary, we flew from Bristol to Dubrovnik. Dubrovnik was spectacular a gorgeous place and has urged me to book a holiday there. We had the day we arrived on the ship and they day after in Dubrovnik, so plenty of time to see it. We then moved on to the port of Corinth, we were highly disappointed the whole place seemed derelict, we didn't book excursions as they are really expensive through Thomson, but then we found out that as were docking in "Corinth for Athens" that Athens was an hours drive away - this was not advertised properly! We then docked in Itea for Delphi, we found a bus that took us to the top of the mountains to Delphi which cost 2 euros up and 2 euros back - well worth the money and the views are spectacular. We then docked in Corfu Town, this was a lovely place and felt like "real" Greece, in the sense of the shops, markets, forts and tavernas around. This was a lovely place to see. The last stop was Kotor, Montenegro - WOW a gorgeous place to visit walking around the old town, would even consider a holiday here too. We were new to the whole experience, leaving our luggage in Bristol airport and not seeing it for many hours later was great in a sense that they did it for us but when you land in a hot country and want to get changed and freshen up - you can't because you have to wait for them to deliver your luggage. This was the same with the return journey as much as it is very helpful that they sort your luggage out for you and we pick it up back up in Bristol, it was pretty frustrating that we had to leave our luggage outside our cabins the night before resulting in us leaving toiletries that were needed for the morning on the ship as they were too much for hand luggage. When we arrived at our rooms we were disappointed, they were clean and well furnished but they were L shaped rooms. We were on the lowest deck as we hadn't pre-booked our rooms, it was just luck what we got along with many other travelers. The rooms were not what we were told we were getting or what we expected. We had spoken about a double room and the travel agent had said that is what we would have and we also put in a request for a porthole room, but we didn't have that either. Straight away we visited reception whilst people were still checking in, and explained our situation she had said everyone had been "allocated rooms" so i requested to be moved before everyone had checked in but this couldn't happen as they were travelling at full capacity but not everyone was checked in, the lady did not seem overly helpful. I requested to speak to a manager and she said she is busy you will have to wait until this evening. Eventually we spoke to the manager and she couldn't resolve the issue either. We were stuck with a very claustrophobic room, with 2 single beds in an L shape, it felt like a child's room. In the cabin they provide "clean white towels" when needed, however personally i'd call them grey. The housekeeping staff do an excellent job all week to keep the cabin clean, can not fault the staff. The restaurants were lovely, food on the go 24/7! This was a great feature of the ship, the food. There was the Lido restaurant which was buffet style in which there was always something different available, i personally loved the afternoon tea part of the buffet in between meals. The waiter service all inclusive restaurant was lovely but as it was fine dining the portions were small. Entertainment was constant - almost got too much by the end of the week throughout the day but cant fault it, a fab Thomson crew. The evening entertainment in the Broadway lounge was fantastic!! The whole cast, were west end worthy. Overall, the ship isn't up to scratch even though the staff seem to working around the clock to keep it "Ship shape" just little details like the tiles were falling off around the pool whilst you were in it. I would cruise again, but not sure I would Thomson cruise again. Read Less
Sail Date August 2016
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