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2 Helpful Votes
Sail Date: March 2018
I decided on this trip as a way to see the Caribbean with my 77 year old mum and not have the overnight flight back to UK. The Thompson’s brochure states you can check in and drop your bags the day before, unfortunately this is not ... Read More
I decided on this trip as a way to see the Caribbean with my 77 year old mum and not have the overnight flight back to UK. The Thompson’s brochure states you can check in and drop your bags the day before, unfortunately this is not the case, however once you have dropped your cases you don’t see them again until they are delivered to your cabin (it’s worth having some suitable ‘hot weather’ clothes in hand luggage so you can change and make the most of the sun as soon as you arrive. There are only 2 formal dress evenings on this cruise, the Captains gala dinner and a dress to impress night. Of the 2 main restaurants the food was often better in the self-service Lido restaurant though getting a drink with your meal is a challenge and it’s best to take on in with you, often we had finished our main course before being offered a drink. In the Meridian restaurant some of the portions were tiny, particularly the starters (i.e 1 button mushroom!) but the service is good, if you don’t want to share a table you can request not to but may have to wait. On the transatlantic crossing there were some excellent entertainers, other activities were put on, water-colour painting, choir and a murder mystery, though this was done be fellow passengers. During the crossing the clocks were put forward most days by 1 hour at 12 noon, so lunch quickly followed breakfast!. On sea days it was difficult to get sun beds or chairs or seats inside when the weather wasn’t great. Most days the weather was good enough to sit on deck particularly in sheltered areas and sea was quite calm, even though it was quite windy at times light cardigan or jumper was needed at times. Disembarkation - cabins need to be vacated by 7am we found the lido restaurant was full and people in no rush to leave their tables, the Minstalls restaurant didn’t open until 7.30 so it was complete chaos particularly as the queues to get into the restaurant was blocking the gangway to get off the ship. Crew were very friendly and helpful. Excursions- nice free trolley bus into town in Curaçao hop on\off also local tour bus $20 was good value. Would recommend glass bottom boat in Bonaire and Catamaran to Pitons in St Lucia. Read Less
14 Helpful Votes
Sail Date: March 2018
We have been on the Celebration three times before this cruise.Reading some of the reviews we were apprehensive about the way things had changed since we were on the ship in March 2017. We need not have worried we found that the ship was ... Read More
We have been on the Celebration three times before this cruise.Reading some of the reviews we were apprehensive about the way things had changed since we were on the ship in March 2017. We need not have worried we found that the ship was still as good as before with the same excellent service from all the crew.They really make this ship and cannot do enough for you and they are always cheerful. Cabin This was an inside cabin on deck 1 it was in a quiet location with not too much vibration.Our cabin steward Aris really looked after us and nothing was too much trouble for him.The cabin was kept very clean and although the towels we not the bath towel size we are used to they were thick fluffy and clean and changed twice a day. Food We used all the restaurants having breakfast and lunch in the Lido and our evening meal in the Meridian.We also dined in Mistrals.The breakfast was very appetising with a good variety of food.There was full English breakfast and continental style breakfast,plenty of choice for everyone.The staff were all very helpful and efficient clearing the tables promptly.There was also plenty of choice at lunch time both in the Lido and the Terrace Grill.The Meridian is waiter service and again the food was delicious and we were served by cheerful and efficient waiters.Mistrals was well worth the extra supplement,the meal was excellent and the waiters were very attentive.An enjoyable experience. We never had afternoon tea or the late night meals but the people who did have them said they were very good. Bars and entertainment We frequented both Horizons and Hemingways the service in these bars was very efficient Alex in Hemingways was a star he and his team Randy, Nosi and Glenys were extremely efficient and could not do enough for you they were always there to replenish your drinks as soon as you had nearly finished your drink they were there to take your order for the next one.They were always cheerful and enjoyed banter with the guests. The entertainment in this bar consisted of a young man with a guitar called King who has a beautiful voice and is an exceptional guitarist.There was another entertainer who played the electronic organ he did Reggae music.They were not too intrusive and you can carry on a conversation without having to shout. Irwin in Horizons bar was an excellent barman and always happy to serve you.The waiters Grace and Edward were brilliant and always happy to serve you too.The entertainment was a duo called 2Intense.They were really good and had a huge repertoire They too were very entertaining. The pool bar on deck 9 was run by Eferan and his team Geraldine and Jovan.They always had a smile and were happy to serve you even when it was blowing a gale one day. The ship may be old but it was clean the crew were cleaning all day every day and during the night too. As this was a repo cruise almost every one left the ship at the same time this disembarkation was managed very well by the crew. All in all this was an enjoyable cruise and we have booked to go on the old girl again in October . Read Less
10 Helpful Votes
Sail Date: March 2018
Don't be swayed by negative reviews, we've sailed with P&O, Fred Olsen etc and were a little dubious about this ship but decided to go with it as the itinerary for the caribbean suited us perfectly plus we prefer the smaller ... Read More
Don't be swayed by negative reviews, we've sailed with P&O, Fred Olsen etc and were a little dubious about this ship but decided to go with it as the itinerary for the caribbean suited us perfectly plus we prefer the smaller ships. Admittedly on embarking the Celebration first impression weren't brilliant but all I can say is the ship's ambience and charm grows on you not to mention the crew..... Our spacious cabin on deck 1 was great - large double bed, double wardrobes (30 rigid hangers), tea/coffee facilities, hairdryer, more drawers than we could fill, flat screen tv with SKY sports/news , the usual small but manageable bathroom and the most wonderful cabin steward (Aris). The entire ship is kept absolutely spotless by the attentive crew including the outside deck areas which were cleaned overnight. The food was absolutely fine with several dining options, We loved the Meridian restaurant, open dining meant that we chose to sit with fellow passengers, meeting different people each evening - speed dating at sea!!. Drinks and wine packages available were very reasonably priced (if not on the all inclusive option) and we loved the coffee pot for our daily Lavazza fix with cake. I was a bit anxious about the atlantic crossing but the communication, visibility and professionalism of the captain and the officers put me at ease. Excellent Cruise Director who provided a variety of daytime enrichment opportunities - learn to dance, join a choir, murder mystery, quiz, bingo, table tennis, line dancing etc...we really wish we'd got off our sunbed and engaged more! Entertainment options were great and the live music provided in all bar areas was wonderful. Two form​al nights held whilst we were on board, one with drinks and the opportunity to meet the captain. Would say this ship is better suited to adults given it's size.....All in all this ship and crew far exceeded all our expectations and we will most definitely return. Read Less
8 Helpful Votes
Sail Date: March 2018
Sorry for this being a long review but I tried to cover most of what we did and how we found it. The holiday started well at the airport, travelling premier class with TUI we were whisked through check in and security, it was the last ... Read More
Sorry for this being a long review but I tried to cover most of what we did and how we found it. The holiday started well at the airport, travelling premier class with TUI we were whisked through check in and security, it was the last we saw of our hold luggage until it arrived at our cabin. We were greeted on the plane with a glass of bubbly before take off, we were glad to have booked premier as it was a 9 hour flight the longest we have ever done. There was plenty of room to move around in your seat, video's to watch and plenty to eat and drink. On arrival at the Dominican Republic, going through security was just as fast as check in at home, signing in at the ship was fast and straight forward, if you can travel premier when with TUI it saves a lot of time at check in's and security. Marella Celebration had not changed much from our last cruise her in October 2016, new carpeting and seating in Hemmingways and Horizons lounges. The standard of food on board was very good it was well cooked and presented in The Meridian Restaurant, in the Lido Buffet the standard was just as good with plenty of variety to suit every one. We tended to have breakfast and lunch in the Lido Buffet where there was always a large selection of both hot and cold foods along with a plentiful array of fruit, we were able to have as little or as much as we wanted. Our preference was to have evening dinner in The Meridian Restaurant served by waiters Iasury, Jaydeep and Katerina and wine by Kumar who did an excellent job keeping the glasses full. Health and gluten free meals were available on request in The Meridian Restaurant and on display in the Lido Buffet to help yourself. It was definitely an excellent change to our eating experience on Marella Dream in September 2017 where the food was just about as god as pub grub and dolloped on your plate. Being repeat Marella (Thomson) cruisers we had seen most of the shows/guest artists on previous cruises, so it would not be fair to make comment on any of the shows we attended. Being a repositioning cruise the cruise itinerary had 8 port stops and 9 days at sea this made the cruise very relaxing. After our first day at sea we arrived at Curacao, where we did the Discover Curacao Island Tour which started with a visit to Curacao Museum in Otrabanda, one floor is kitted out like a 19th century Curacao mansion, then on to the Hato Caves which have about 50 steps to enter and exit the caves which are full of stalagmites and stalactites, next we were on to the Chobolo Liqueur Factory where you can see where the islands Blue Curacao Liqueur is made along with a tasting. The caves make this trip unsuitable for wheelchair users or those with waking difficulties. Our next port of call was Aruba where we did the Aruba Off Road trip, starting with a visit to Casibari Rock a formation that is the result of the island’s trade winds, then on to the Bushiribana Gold Mill Ruins which operated in the 19th century, next it was on to the ocean carved Natural Bridge, followed by the Alto Vista Chapel and the California Lighthouse which sits on the islands northwest tip, finally to the palm fringed white sands at Arashi Beach. This trip would be unsuitable to wheelchair users also those with back or joint problems and pregnant women due to the very rough and uneven terrain covered. Next was the island of Bonaire where we did the Bonaire Highlights & Culture Explorer tour. Our first stop was the village of Rincon at the Rose Inn to sample the locally Cadushy Liqueur made from cactus and lime, then on to the Mangazina di Rei Culture Park where The King’s Warehouse is the second oldest building on the island, finally to the Salt Flats and Salt Mountains where salt was mined by slaves in the 19th century, some of the old slave huts are still standing. This trip would suit most people looking for a relaxing non-energetic trip. Our second day at sea was a welcome break, there were plenty of activities organised if you were becoming bored with the sun bathing, but most cruisers were topping up on their sun tan. Our 4th port of call was Castries, St. Lucia, where we had booked the Scenes of St. Lucia tour, starting with a drive up the scenic Morne Fortune hillside, translated as “Hill of Good Luck”, it was a key battleground during colonial times, our first stop was at St Marks House, a colonial style house high in the hills where you have a panoramic view of Castries harbour and the Caribbean sea. Then it was on to St. Lucia’s one and only rum distillery, where you see how the spirit is produced, afterwards you have a chance to sample the produce, all 17 different rum’s, from double strength to crème liqueur varieties and it was help yourself, you were invited go round twice if you wanted, no one in our group was brave enough. Lastly it was a bit of retail therapy at Howelton Estate/Caribelle Batic which is famous throughout the Caribbean for it’s batic prints. This tour was easy on the legs and would be suitable for most people. The next port of call was St. John’s, Antigua where we went on the Highlights of Antigua, the first stop was The Blockhouse Fort ruins, perched 500 feet above sea level making it a great viewing platform for the island. Then it was on to Shirley Heights where during the 18th century soldiers used this as a lookout to spot their enemies and signal to near by forts. Finally it was on to Nelson’s Dockyard which is the world’s only working Georgian Dockyard still in use today, you are able to stroll through the Georgian buildings and visit the original Naval Officer’s house. This tour is not suitable for wheelchair users or those with walking difficulties due to the rough terrain under foot. Our final port of call in the Caribbean before 6 days a sea was Philipsburg, St. Maarten, where we did the Philipsburg by Trolley Train tour, our first stop was a short distance from the ship at a cheese outlet for free samples, most of the cheese on show was the same as home, but we did get a free tub of ice cream which was delicious, the trolley train then took us on a natural, cultural and historic landmarks trip through Philipsburg, stopping at two venues for a quick taste of flavoured rums. We then had a 30 min stop for shopping etc. before returning to the ship. This was a short easy tour which was suitable for most people. Our next 6 days at sea were spent relaxing, attending some of the activities arranged on ship, but mostly finding a nice quiet place to sit and watch time go by. After 6 days at sea our port of call was Funchal, Madeira, where some cruisers could hardly wait to get on terra firma. We had booked the Taste of Madeira & Cable Car, after a short coach run to the cable car station it into the cable car for the ride from Funchal to Monte where the panoramic views are superb. It was then decision time, go back down by coach or wicker toboggan. The toboggan won, it was a great experience sitting in the wicker toboggan sliding down hill guided by two drivers using their rubber soled boots as brakes, then it was on to the Botanical Gardens, unfortunately the weather had been unusually cold this year and plants were about a month behind normal so there was not much to see. The toboggan ride costs 30 euro per couple or 25 euro single, well worth the experience. This tour is not suitable for wheelchair users and may cause problems for those with walking difficulties. Next it was our last lazy day at sea, by now it was a bit colder 18c and a bit chilly for sitting on deck. Our last port of call was Gibraltar, having been here many times we decided to do our own thing and walk into town for a bit of window shopping, have a coffee or two and people watch. Our disembarking port was Malaga, transfer from ship to airport was carried out very smoothly and efficiently, but not as quick as our outbound flight, overall it was another pleasant experience even though we had to carry our own cases this time. Read Less
1 Helpful Vote
Sail Date: February 2018
What went well: The flight, crew, and service were excellent, safety was a priority. Transfers were good with no added delay other than the wings being deiced which was acceptable. No hassle, boarding the ship was easy and well managed ... Read More
What went well: The flight, crew, and service were excellent, safety was a priority. Transfers were good with no added delay other than the wings being deiced which was acceptable. No hassle, boarding the ship was easy and well managed with the exception of the booker not being aware of 25-night passengers. The cruise director Gavin Carroll was a joy, he was always smiling and friendly and always approachable, his team was always on hand and very friendly. The performers including guest performers were all brilliant and very professional, some of the very best we have experienced on ten different cruises (some not Marella) I disagree with other reviews who have hinted at miming!!!! The cabin was dark but well maintained by the cabin steward Komang. A person worthy of mention was Glynis's from Hemingway's bar, she was a star and remembered drinks, names and cabin numbers and always had a laugh and a joke with us. Hygiene was well covered and the antibacterial gel was readily available at all relevant points. Food in both the lido and the Meridian restaurant was always great, but breakfast service in the Meridian was always very slow and things were forgotten or not provided on several occasions. The Itinerary was great one of the reasons we chose this cruise. What didn't go so well: once onboard we were hassled by every waiter or person in blue trying to upswell drinks packages. Again on other cruises, we have been on, there have been points around the ship where this happens and hassling customers has not been an issue. Things said like: "don't you want quality drinks" and "nice wines instead of Spanish" and even one barman when seeing our card said "if you can afford a suite, you can afford to upgrade" it wasn't his place to think or say this, let alone in front of customers. I asked at reception to speak to the bar manager, he came out to see me and I told him of our experience, he was apologetic for the comments. I mentioned that we had chosen this cruise because it had everything included but were now being made to feel inferior by not buying the upgrade. He explained that many people were happy with the All Inclusive drinks, so suggested we try it and see how we go. He then told me that it would be £176 each to upgrade to premium drinks, which on top of what we had paid would be too expensive. I mentioned that my brother has been on Discovery twice and recommended Marella to us, he mentioned Casselero Diablo wine and Bells whiskey, which we regularly drink, so we were more than happy, only to be told by the bar manager that Discovery was a premium ship. We were not given a safe key on the port when booking in as the people there didn't know how much to charge and were not aware of the 25 night cruise, we were told to go to reception, when we did go to reception they told us all the keys were in the port and could we come back. We finally were issued with a key later that evening, but staff couldn't tell us how much a 25-night cruise fee cost. When we tried to use the magnet key to open the safe, we discovered it was a digital safe and we didn't need a key, on returning it to reception, the receptionist said well you will still have to pay. Although there were policies onboard about reserving sunbeds or seats, this clearly happened and was rarely addressed by Marella. On one occasion whilst looking for a sunbed we observed one person lying across a double sunbed, and over 100 sunbeds with towels on but no bums on the beds, this was infuriating and as we didn't want any hassle we left without a bed. This wasn't just a one-off but most days especially at sea and there didn't seem any staff readily available to address this with. Many times seats were reserved in the Broadway by a handbag on the seat or a mobile phone or scarf, with one person guarding many seats. Our main gripe again was over the drinks, when ordering in the Broadway show lounge, the drinks were inferior and you could never taste the alcohol, (possibly because they drowned the drinks with ice and carbonated mixers) we were given drinks in strange glasses when we queried this,(a Baileys in a half pint tumbler) we were told there weren't any other glasses available, this also happened in Hemingways. We drank regularly in Horizons and Hemingways and on occasion felt the drinks didn't taste quite right, only to observe unbranded alcohol being provided when requesting gin or whisky etc. when we mentioned we were All Inclusive and expected branded drinks as per the drinks menu, I.e. Gordon's or Beefeater Gin, and J&B, johnny walker red label etc. This happened so often that my husband waited at the bars to be served to ensure we were getting what we asked for, this practice even happened when we asked specifically for Gordon's Gin or Red label whiskey, so we brought this to the attention of the bar manager on one of his fleeting visits to Horizons. He thanked us for bringing it to his attention and he would address it. We saw him enter the bar area and help clear glasses etc, he seemed to chat to staff, but we were not sure if he addressed the problem. We feel it was a wide-ranging norm on this ship, as otherwise why did they regularly stock the unbranded drinks. Read Less
1 Helpful Vote
Sail Date: February 2018
Check-in Process: I booked a cruise holiday simply enough on the website and had confirmation emails. As part of my booking documentation it clearly states: “You’ll be able to check-in online from 7 days before your departure date ... Read More
Check-in Process: I booked a cruise holiday simply enough on the website and had confirmation emails. As part of my booking documentation it clearly states: “You’ll be able to check-in online from 7 days before your departure date and once you do, you’ll automatically be allocated your seats on the plane” That’s simple to understand, However….. When I proceeded to check-in online the following error message appeared: “We're currently unable to offer you online check-in for your flight. Don't worry, you can proceed to TUI Airways bag drop desk at the airport on your day of departure where check-in will be completed for you and your boarding passes will be issued.” I thought this was strange so I ask TUI customer service why I could not check-in online and this was their response: “Online check in it is a complimentary service that we offer. We only allow 70-80% of our customers to check in online” This is information is not mentioned on the TUI website, Terms & Conditions’ or my booking forms so basically rather than being up front so I could make an informed decision before the check-in date, I am now stuck with the hassle of check-in at the Airport with no way to avoid it. This is before my holiday begins, so, who knows what else TUI will fail to mention. Airport: So got to Gatwick the day before the flight and despite advertising "day before bag drop" on their website, I could not use this service on a TUI Fly/Cruise holiday. Great Check-In on the day: This was actually good. Bags get taken straight to the ship so no need to collect at the Airport which is a nice bonus. Please note they do weight your "hand/cabin" luggage as well as your hold luggage. Make sure you don't go over your limit otherwise they will definitely charge you. The excess baggage charge for long haul is £17 a Kilo Arrival: The arrival at Dominican Republic Airport was excellent, got on coach straight after arrival, received a welcome drink and on-boarding onto the ship was very quick. Accommodation/cabin: This was basic but the bed was comfortable and shower was good. Only problem was that they charge you £15/£25 to use the in-room safe. No not a deposit, they actually charge you. wow Inclusive Package: They advertised as an all-inclusive cruise however the drinks are limited and extremely watered down (Many other guests said the same thing). Note Bottle water is not included or premium drinks such as JD etc. If you pay another £50 Per person you can get premium drinks but this still does not include bottle water (except one bottle a day in you cabin). Also if you want to have the odd premium drink with the basic all-inclusive you can pay a supplement but that is nearly the cost of the drink (Example Heineken supplement is £3.00 when the drink cost £3.90). Tours: Excellent tours and good trips. A really positive. Staff: The best thing about the cruise was the staff. They were excellent, very helpful and always attentive. Food: Lido Restaurant was nice but limited range of food. Terrible pizza and Burgers in the outdoor lido, funny considering this a basic on most cruises. Main Restaurant was excellent (£10 Steak supplement was very good) but Gala Night was a bit disappointing. Went to the one of the three paid restaurants, food was good but not worth £35 Supplement (For 2). Activities: Absolutely awful, there were seminars on water retention, bingo (£5 ago), table tennis and quiz's. There were two pools and one Jacuzzi's on board and on the only day at sea one pool and the Jacuzzi was closed. There were no movies or sports TV's in the bars or theatre and no real stand out activities. Rubbish Shows: The show team were enthusiastic and lovely people but the shows were terrible. Nothing much to write home about except the comedian shows which saved it for me. Overall, good holiday but it would be 50/50 on whether I would use TUI/Marella again. Everything comes with supplement rather than being a true all-inclusive cruise (as advertised) and food/activities/shows very underwhelming. The staff and tours saved it for me but not enough to fully recommend. If you do book with TUI, be prepared for some hidden surprises and factor this into the cost. Read Less
1 Helpful Vote
Sail Date: February 2018
My husband and I were due to take this cruise at Christmas and New Year but was called for replacement hip surgery so we put it back until mid February by which time he was doing extremely well. I had upgraded our cabin to deck 8 ... Read More
My husband and I were due to take this cruise at Christmas and New Year but was called for replacement hip surgery so we put it back until mid February by which time he was doing extremely well. I had upgraded our cabin to deck 8 (bridge deck) and also took the all inclusive drinks package at £798 so, all in all, this was not a cheap cruise. However, once on board we were invited to upgrade our drinks package for another £200 (making £1000 altogether for drinks for two for 14 days). Apparently our package did not include "top shelf" spirits and we had to pay extra for every can of coke, sprite, orange etc. and even for bottled water. The water in the cabin was charged at 1.90 per bottle and everything in the mini bar was charged as extras. The house wine which was included was just about palatable but ordering from the wine list could set us back another £20 - £25 per bottle for even mediocre wine. A wine package for £174 for 12 bottles was available, but again it was limited mediocre wine on offer..cocktails were also extra. The safe cost £40, yoga £7 pp, a voyage certificate £4.99, wine tasting 7.99 pp. Photographs by the ship's photographer were extortionate prices. Wi Fi was charged at £50 . The coffee shop on board was not included in the drinks package, neither were the cakes and cookies. A la carte restaurant bookings were charged at £20pp so all, in all, we could have spent another £500 each had we been taken in by the hype. The cabin was good, the food was good and the service was excellent but when we tried to get off the ship after one week and go into a Tui hotel in La Romana for our second week we were told that there would be no refund on our second week at sea and we would have to find and pay for our hotel in La Romana. The Marella Celebration is an old ship in need of a great deal of money spending on it. The buffet windows had perished sealing and rust showing through the paint. Carpets were tired and need replacing. The entertainment was adequate but we found that the crew during the days activities talked down to us like children. We met some really nice people on this cruise who were delighted with their experience . It is not an experience I shall be undertaking again. Read Less
1 Helpful Vote
Sail Date: February 2018
we were told the marella celebration was small and friendly that it was !! but in rough seas it was like a cork ( i thought the caribbean was calm ) foolish me it was my first cruise with a food and drink package you can eat and drink all ... Read More
we were told the marella celebration was small and friendly that it was !! but in rough seas it was like a cork ( i thought the caribbean was calm ) foolish me it was my first cruise with a food and drink package you can eat and drink all day and most of the night service was excellent but they had far too many quizes on every topic, entertainment was excellent king in hemmingways was brilliant he will go far embarkation smooth and easy far too many photos at expensive prices we all have phones with cameras now do not need more paper photos shore excursions from ship expensive much cheaper to do it yourself but as long as you give plenty of time to get back to the ship and dont leave it till the last minute decide what time you are going and more important coming back some of the cruise terminal terminals are poor some like st vincent and tortola are excellent Read Less
4 Helpful Votes
Sail Date: February 2018
I could hardly express how great it was! It really exceeded my expectations. We were on the Caribbean Gems cruise. Indeed, the ship is old but does not ruin anything. The maintainenace is excellent, everything is cleaned every day ... Read More
I could hardly express how great it was! It really exceeded my expectations. We were on the Caribbean Gems cruise. Indeed, the ship is old but does not ruin anything. The maintainenace is excellent, everything is cleaned every day and every hour. We were in a cabin on deck one and it was quite rocky especially during the first night (it was the day at sea) but we got used to it quickly. The cabin was not very spacious but there was enough place for all our stuff. We were a little disappointed that we bed was not double and we had to sleep on separate beds. We had a window and could watch the waves crashing on the ship, it was fascinating.Our cabin steward was great, he cleaned the acbin twice a day and arranged the towels in the shape of animals :) The dining was perfect. Most of the dishes in Lido restaurant (the buffet) were not something really special but there was a great variety and the food was always available, fresh and warm. Mistal's restaurant provided excelent cuisine and service. The lobster and the beef were so delicious. Kora La was not as special as we expected - you could skip it. The entertainment was superb. There was something for everyone - live performances, singing, dancing, theathe, trivia, karaoke and so on. For me, the funniest moments were when the staff themselves were part of the show - they amused us a lot and you can tell that they enjoyed themselves. Speaking of the staff - they are thoroughly amazing and make you feel fantastic. Now that the cruise ended, I miss the ship, I miss the sea, I miss the staff, everything. this is definitely the worst part... Don't worry about getting seasick. I have problems when travelling by car and I often have nausea but I did not feel bad during the cruise. It is just as if you are a little drunk and cannot keep balance ;) The shore excursions were amazing too, especially Seven Sisters in Grenada and Swimming with stingrays in Antigua. The organization of embarkation, excursions and everything was punctual and smooth. All in all - it is soooooo good, do not hesitate to do it! Read Less
2 Helpful Votes
Sail Date: February 2018
Our third cruise with Thompson, the first two very enjoyable, but this will be our last. If you want a time expired tatty ship and a company that wants to up sell the minute you are on board, this might be perfect for you. Upgraded to a ... Read More
Our third cruise with Thompson, the first two very enjoyable, but this will be our last. If you want a time expired tatty ship and a company that wants to up sell the minute you are on board, this might be perfect for you. Upgraded to a suite and inclusive drinks package. BIG MISTAKE. Suite: description - ‘view may be partly restricted by lifeboat’. Reality: hardly any view through two tiny windows, largely obscured by lifeboat. Very little natural light, dingey furnishings in shades of brown that made it a depressing place that we couldn’t use during the day. The lighting in the ‘suite’, (actually just a fractionally larger cabin) was so poor that even in daytime it was impossible to read a book unless right next to the window .The cabin noise was dreadful all night as the structure of the cabin creaked. Drinks package a waste of time, all the wine, red, white, rose, prosecco, of an undrinkable standard (previously very good), meaning that wine had to be bought from the special wine menu at full restaurant prices. Cocktails were frequently lacking the alcohol described - are the staff instructed to restrict it? THE TATTY SHIP! Oh my word, it just vibrated100 per cent of the time, even in port. When you look around you everyone is shaking in their seats, it looks like a ship of Parkinson’s disease sufferers. Even in bed you are stil being shaken. Nausea for the whole week and that had nothing to do with the action of the waves. Bad supervision of the sun beds at sea, people hogging beds all day with towels, most of the time less than 50 per cent beds occupied, while people were away for hours, hence lots of people couldn’t get one. AND THEN THE UPSELLING - starts the minute you are on the ship, £15 for use of your cabin safe, bad value excursions, £15 a day for internet that was patchy and could be used in reception or coffee shop, and the final insult, £2 a time for sickness pills that you only needed because of the ships vibration! Good point? The excellent, friendly, efficient, hard working staff (actually the only good thing about the cruise). Message to Tui Management: if your new business model is to rip off the customer with a sub standard experience and extract every penny you can from them while they are at your mercy onboard - you will get what you deserve. Among my family members we have between us 20 Thomson cruises. They have complained about similar attitudes on Discovery 2. You have seen the last of us, and advised our friends about our experiences. Read Less
2 Helpful Votes
Sail Date: February 2018
This is our sixth cruise on-board the Celebration, the first being 10 years ago. Yes we will agree that the ship is getting a little old, however, the refurbishments to the ship, made over the period we have enjoyed here, are significant ... Read More
This is our sixth cruise on-board the Celebration, the first being 10 years ago. Yes we will agree that the ship is getting a little old, however, the refurbishments to the ship, made over the period we have enjoyed here, are significant and have made a huge improvement to our enjoyment. Let's go from the start. Our luggage was taken from us at Manchester Airport, and the next we saw of it was in the cabin. (The same applied to our return journey) The transfer from plane to the ship, was effortless. The greeting and issue of the 'on board' cards was simple and quick. Once onboard, the staff were as friendly as always. The cabin (Deck 6 Outside Plus) was very large, very clean and well equipped. The food, especially in the main Dining Room, The Meridian, was nothing short of first class, great variety, great service, if variations were requested, they were always delivered. The food in the Lido self service dining area, has been greatly improved. The food is fresh, hot and beautifully presented. The entertainment staff were some of the best we have had. The 'show team' had fantastic harmonies together and produced a fantastically entertaining evening every night. (Congratulations' to them all) If there was a slight fault, we think it was with the ports of call. All Islands were affected by the recent hurricane. Most of the islands have repaired quickly from this devastation, however some have done little to repair, but we still go, twice during a 2 week cruise. Yes we know they want the tourist's money, but there is nothing to do and see, a 15 min. walk around and back on the ship, is all that they see of us and our money. Other ports have 'No Go' area's, which are a little off-putting. The excurtions listed onboard were extremly expensive and to be honest, not worth the prices stated. Some changes to the itinerary are required. It was my wife's special birthday whilst onboard. The staff (And Guests) made a huge fuss, and made this trip even more special. This cruise is highly recommended and we will be returning to the Celebration for future explorations in the near future. Thank you to all the staff. Read Less
2 Helpful Votes
Sail Date: February 2018
We did the 7 day cruise 8 years ago as a sampler (our first cruise - Thomson Dreams) along with a 7 day beach stay. Decided on 14 days this time (our 6th cruise) Perfect flight and transfer to liner. Upgraded to deluxe cabin (No.230) ... Read More
We did the 7 day cruise 8 years ago as a sampler (our first cruise - Thomson Dreams) along with a 7 day beach stay. Decided on 14 days this time (our 6th cruise) Perfect flight and transfer to liner. Upgraded to deluxe cabin (No.230) well worth it. Food and service is top class. Anyone who complains is probably a habitual complainer. However, we did take out the All Inclusive drinks package. Unless you drink like a fish, don't take it. The "house" table wine, (served by the glass) was not only the worst I have ever had on A.I. (16 years all around the world) but you'd have a job to buy anything so bad. Very, very cheap Spanish. The remaining A.I. drinks were ok unless you wanted premium shorts cocktails or bottled beers. (Supplements of £2.50 upwards.) Unlike some other cruises we have been on, the overall price of drinks, beer cocktails, shorts and wine, were very reasonable The other issue was Wi-Fi. £49 for 7 days or £95 for the 14 day cruise. Not only was it ridiculously expensive but it didn't work. I eventually got a full refund after 48 hours. Either get a sim with plenty of data allowance or use the Wi-Fi cafes in each port. The only other small gripe was the charge of £25 for the cabin safe. You can buy a fully electronic small safe for £100 so this charge was a complete rip off. Those things apart, we thoroughly enjoyed the whole cruise. The evening stage show was as good as anything you will see anywhere and there were a couple of performers who should be on B.G.T.! We saw every show ( not my personal scene) for all 14 nights - they were that good! Our cabin boy was excellent, he thoroughly deserved the extra tip we gave him. Return to airport and flight back were perfect. So overall, a great cruise, marred only by a couple of issues which Marella should be able to rectify. Would we go again? YES! Read Less
9 Helpful Votes
Sail Date: January 2018
This was the first cruise my partner and I had been on. We were unsure of what to expect but this ship was recommended to us by a friend of the same age so thought we would give it a go. The ship is quite small but I think this was a ... Read More
This was the first cruise my partner and I had been on. We were unsure of what to expect but this ship was recommended to us by a friend of the same age so thought we would give it a go. The ship is quite small but I think this was a good thing as it meant things were accessible and we got to know both the staff and other passengers. The ship is on the older side and did creek at times, especially when it was rough at sea. There is plenty to do on board - it depends what you are looking for. There were daily quizzes, loads of live music in the bars and outside on deck and then daily demonstrations like ice sculpturing, napkin shaping and cooking masterclasses. They had the occasional lecture (frozen shoulder and how to look after yourself) - I have heard other cruises offer more lectures there was probably one per week on this one. There are 2 pools - on the smaller size but big enough and a whirlpool. On sea days the pool got a little busy. Thomson offer their own excursions but we often found it easier and cheaper to do the excursions ourselves as their offers were usually horrendously over priced (eg £40 just to go to a beach when a local taxi would do it for £10). We did do 2 of their trips - the St Kitts railway (as you cannot do this on your own) and snorkelling in Martinique (as it was our first time snorkelling, they gave you the equipment and the boat to take you was just at the port so it was very convenient). We thought these trips were very well ran and would recommend these ones. I am sure some of the others are just as good and convenient but we would just get off at the port and see what was on offer - sometimes with a bit of bartering. Getting off the ship each day was easy - you just swipe your card and off you go. On one day we had to get a tender to shore but was very easy and quite fun. The service was unfaultable. All of the staff were always so friendly, smiling and looked like they were genuinely enjoying their jobs. We got to know some of the waiting staff well. Tips are included in the price and is not expected, however, we gave a tip to a few of the waiters who had looked after us well at the end of the cruise. Once we got off the plane we got straight onto a coach to the embarkation port. We did not have to pick up luggage and that arrived later that night outside our cabins which was amazing. Travelling back was also easy - we put our luggage outside our cabin the night before disembarkation and did not see it again until we got back to the home airport. Our cabin was one of the larger ones - 716. Unfortunately it was right next to where people disembarked each day so sometimes we would be woken up by us docking and then the beeping of the cards being swiped. We didn't have long lie ins but this started from around 7 when we would get up after 8. The wardrobes were spacious - 2 double ones and there were 3 large drawers for storage. The bed was big but was quite rigid. It was a double but there was a bit of a cover rolled up in between 2 separate mattresses to stop there being a drop in between - this felt like wood at times! The bathroom was rather small but was manageable. There was a TV and a big desk with a large mirror on one wall. There was also a little window you could see out to sea. The cabin was always made up well. The dining was exceptional. They have the main Meridian restaurant which is waiter service, the lido which is a buffet style self service restaurant and then 3 other small speciality restaurants you have to pay a supplement on. The Meridian is superb. Breakfast is good - full English, omelettes, French toast, daily specials as well as toast and cereals. Lunch is a highlight - 3 courses and all amazing with wine or any other drin from the bar. Dinner was amazing - 4 courses (you can chose 2 starters - one from the left box and one from the right). When you come in you are asked if you mind sharing - this gets you a table faster and there was often a big queue for couples wanting to sit on their own. Depends what you fancy doing - the people we met at dinner were really nice and had great stories to tell. Towards the end of the cruise we did just fancy our own space so chose to sit on our own - no issues either way! The service was very good - always so fast and they will get you anything you want. Wine was free flowing. The Lido wasn't too bad - we went there for afternoon tea which was ok and would sometimes go there for snacks in the late afternoon like pizza, chips and they have a great wrap bar as well. We would go here for a midnight snack too - it is open until 1am. We thought this was good. We got an all inclusive deal (which wasn't actually all inclusive but did give us access to most of the drinks). There are some drinks and cocktails you have to pay extra for and they do a premium wine deal for better wines. What we had in the basic drinks package was good enough though but it is a bit annoying when you think you have all inclusive to find that you actually don't! I would recommend the basic drinks package as we thought it was good value for money. The bars are cool - especially horizons at the front of the ship. Annoyingly, we had to pay for the cabin safe which was a little magnet device. It did not feel very safe and we had to hide the magnet in the room (fear that it would get lost if we carted it around with us). We again thought it was a little annoying having to pay extra for this as with all inclusive you thought that everything was included. The entertainment was great. Each evening there was 2 shows - an early and a late showing. We went on a behind the scenes of the show team and it was fascinating to learn what the team have to go through to be selected and then rehearse it all. They have different themes each night - musicals, Africa, queen etc. One day per week they had a comedian on. Annoyingly some of the shows were repeated - queen on the first night and the musicals on the last night. All the shows were great. To be honest, we could not fault the cruise itself and it had everything you would want. We did find though that some people (not all by any means) were a bit rude and had a lack of manners - for example taking menus from our table without asking, pushing in the queues etc. As it was our first cruise I cannot comment on if this was the cruise itself that attracted this kind of people or not. The majority of people we met were not like this but it did grind you down by the end of the cruise. I'd like to go back on a cruise at some point but perhaps would try another ship. I would go back on this one though but want to explore others first to see how they compare. Read Less
5 Helpful Votes
Sail Date: January 2018
This cruise was the first part of a cruise and stay holiday, and we were a little bit apprehensive about going back to an old ship ( a very old ship) we started our cruising holidays on thomsons and the defunct air tours ships but 48 ... Read More
This cruise was the first part of a cruise and stay holiday, and we were a little bit apprehensive about going back to an old ship ( a very old ship) we started our cruising holidays on thomsons and the defunct air tours ships but 48 cruises later and cruising on all the major cruise lines, it was a step back to the celebration, we paid extra for one of the balcony cabins, and it was well worth the money the room was large and spacious and had a bath with over shower, the balcony had two sun beds and a table and chairs, and the room overhaul was perfect, large comfortable bed, a nice size dressing table and ample storage for a two week cruise, black out curtains, fridge, in fact nothing at all was missing and we were very impressed with the room, the ship is small by modern standards but very friendly and that is down to most of the staff being from the phillipenes who have a very friendly nice aptitude to life, a small casino onboard wth two tables for cards one black jack, the other five card caribean poker, and one roulette table this casino is in Hemingway’s piano bar and is a lovely place for pre dinner drink and after a nice place to retire to bed from, with a singer on keyboard and a singer with guitar performing for you, you don’t have a full theatre on this ship but a nice showbar with adequate shows from the on board entertainers and some guest acts, dress code is poor a lot of people who think dressing up is cut off jeans with at t shirt is formal, but overhaul good value for money with all drinks and tips included in the price. Read Less
9 Helpful Votes
Sail Date: January 2018
Marella Celebration Caribbean Cruise Decided on a cruise and stay with friends starting with the 1 Caribbean Gems cruise on the 17 th January from La Romana in the Dominican Republic followed by a 1 week stay at the Riu Macao in ... Read More
Marella Celebration Caribbean Cruise Decided on a cruise and stay with friends starting with the 1 Caribbean Gems cruise on the 17 th January from La Romana in the Dominican Republic followed by a 1 week stay at the Riu Macao in Bavaro. Flights on the Dreamliner once again could not be faulted with ample food, drinks and interactive entertainment on the monitor. Transfer to the Ship was extremely quick as all cruise passengers bypassed the arrivals hall and were transferred to the waiting coaches ( not even a passport check ) Were we actually in the Dominican !! Transfer time to the ship was only 20 minutes or so and the checking in process only took a matter of 20 minutes followed by welcome photos !! When you have been on the go since 5.00am in the morning do you really want photos before you get on the ship!! Our cases arrived within minutes of being shown to our cabins. We had opted for an upgrade to a level 7 Deluxe cabin with a large double bed, settee, bath/ shower and large windows and totally unobstructed views. We knew that our cabin had an interconnecting door to the adjacent cabin ( not our friends ) but had taken a roll of “ Gaffer Tape” as suggested on a trip advisor should noise be heard from the adjacent cabin, to tape up the door edge. As it was it happened it was easier to push folded newspaper into the gap - we didn’t hear anything from our neighbours the whole week. That evening for ease we dined in the Lido self service Restaurant and the choice of food was reasonable and overall of good quality. We also chose to dine there at lunch time and breakfast time with the breakfasts being exceptional. We dined in the Mistral Restaurant on an evening and this was a much better dining experience with a varied menu and exceptional service, also they have an open meal time arrangement where you just turn up at whatever time you want. We had decided not to go for the all inclusive drinks package as we were going to be fully all inclusive for our 2nd week at the Riu Macaoa Hotel and decided to “ take it easy “ on the ship! This we felt to be the right decision when we noticed that over 50% of drinks were subject to a supplement if on “ All Inclusive “ Typical Bar prices along with the supplements if on “ All Inclusive “ are Jonnie Walker Red £4.20 No Supplement Dewers White Label £4.30 All Inclusive £2.50 Supplement Zombie Cocktail £4.90 No Supplement Moscow Mule £4.90 All Inclusive £2.50 Supplement John Smiths Pint £3.95 No Supplement John Smiths 500mm Can £4.00 - All Inclusive Supplement £3.30 !!!!!! It should be noted that some water, coffees and soft drinks were also subject to a supplement. The evening entertainment in the main Broadway show lounge was of an extremely high standard. They advertise the shows as “West End Productions“ and they were, with all the animation crew giving 100%, the quality of their singing voices being exceptional. The entertainment in the various bars etc was equally good. As far as trips were concerned we did our own thing and used taxis which worked out at least half the price of the organised trips and visited exactly the same destinations. Worth a mention was George on St Lucia ( email georgietx479@gmail.com ) He was near the other terminal to where we docked ( past the glass pyramid building ) Also Glen Roy on Antigua ( email glenmon8@hotmail.com ) who gave us an incredible tour over to Nelsons Dockyard and surrounding areas, and was more interested in showing us the sights rather than watching the clock. He was quite a way up the main pedestrian street when you get of the ship. I can fully recommend them both and would suggest you email them first and organise a trip as you will not be disappointed with either of them - It will also save you “ running the gauntlet “ of 100s of taxi drivers and agents !! St Maarten was a beach day as it was only a 20 minute walk to glorious white sands and the warm Caribbean sea. As we were the only ship in that day we were able to secure some sun loungers and parasols for the day - if more than one ship is in I would suggest you take your towels just in case. Another ship, or should I say Yacht did turn up, this was the Eclipse belonging to Roman Abromovich with estimated costs following refits and addition of a submarine etc at 1.2 Billion Dollars - I don’t think their were any sun beds left for him though !! A word of caution on Guadeloupe - due to large Costa ship being in port at the same time their were very few taxis about, as such we ended up with a particularly bad taxi /driver / experience. Do not use a white 8/10 seater Reg BG424-EE, COQUASHANE Also note that on Guadeloupe they only accept the Euro. Overall an excellent Cruise with great ports of call and we would go on this smaller ship cruise again. I have posted a separate report on our stay at the Riu Macao Read Less
4 Helpful Votes
Sail Date: January 2018
Fantastic time on this cruise. The staff and crew made the holiday from the time we boarded until the time we left. We would like to thank all the staff but would like to name a few who made our first time special. Our cabin ... Read More
Fantastic time on this cruise. The staff and crew made the holiday from the time we boarded until the time we left. We would like to thank all the staff but would like to name a few who made our first time special. Our cabin steward was Ronaldo who always smiled and was always there if we needed anything. Every morning in the Meridian restaurant we were greeted by the staff who were all pleasant and helpful especially Rosey. At night we returned to the Meredian and was spoilt by Frank our waiter who was always pleasant, polite and who spent time learning our names so we felt special (especially my mother who is in her 80’s and everyone called met mammy). Our wine waiter was Kumar who was so polite and always smiling, he made sure our glasses were never empty and made the most fantastic cocktails. After the show at night (which were always brilliant) we went to the Horizons bar were the staff could not do enough for you. They were so funny the way the reacted to each other it was sometimes like being at another show. We would like to thank Mohammed, Roger, Cecelia, Benjamin and Rohan for making our time on the Marella a memorable one. All the officers were pleasant but we enjoyed chatting to Chimi who was in charge of all the restaurants. If we met any of the staff or officers around the ship they always spoke and therefore when we look at cruising again in the future it will be with Thompson’s. Read Less
20 Helpful Votes
Sail Date: January 2018
This cruise ship is one of the smallest in the fleet, and therefore does not have a large amount of things to do. The interior is tired but they have updated the carpets and curtains. Accommodation: Typical inside double room, ... Read More
This cruise ship is one of the smallest in the fleet, and therefore does not have a large amount of things to do. The interior is tired but they have updated the carpets and curtains. Accommodation: Typical inside double room, with 2 single beds, and a butler who does a great job, and always kept the cabin clean & tidy. Entertainment: Every night there was a musical show, usually with 2 performances, which was excellent, the team put on a great show. With 4 bars in total, which all have they’re own musical themes, jazz, piano bar, disco etc, and an outside pool music after the last show most nights. A casino & slot machines, are attached to one of the bars, which opens during the afternoon and evening, until around 2am. Daily games of Bingo, pool games, trivia quiz shows. Also on board is a small gym, photo studio, spa & beauty salon, and duty free shop. Every day we arrived in a new port, which was excellent, with trips to great locations, however we did our own thing, using the local taxi’s, which were cheaper, and where we wanted to visit, with no time restraints. Food: The food is either buffet or A la Carte, which are British style menus. The pool side offers a quick snack area, with Pizza, Burgers & Hot Dogs etc. The brochure boasts 2 other restaurants, (French & Oriental), both are available at additional costs, even though I chose to upgrade to the All Inclusive Package, they are not included. Drink: When I booked this trip I paid the additional cost to go all inclusive, however TUI’s idea of All Inclusive is not what I expected. Firstly, if you want cans of Fizzy Juice, Bottled Water, Blue Bombay Gin, Malt whisky, certain cocktails, Peach Shnaps, or bottled beer, then this is chargeable. If you want to go to the Coffee Pot, which offers various styles of coffee, muffins & cakes, this also is chargeable, (not included in the All Inclusive Package), however you can go to your cabin, or any of the bars and get a cup of coffee, for free!! As stated I feel the All Inclusive Package is not clearly defined at booking point. Within 10 mins of getting on board I was pushed to upgrade to the Premium Package, at an additional cost of £50 per person for a week. Room service is available 24/7, food & drinks, and the cabin mini bar is not covered by the All Inclusive Package or the Premium Package. Communication: When booking this trip, I was informed that Wifi was available and mobile access was available whilst at sea. The truth is, I very rarely had any signal or able to connect to the ships network provider. The only time you get signal is in ports, but on this trip we had 2 days at sea, so no contact during these occasions. WiFi is charged at £8 for an hour, £15 per day, £25 for 3 days or £49 for the week, but only available in public areas not the cabins. Services: Laundry service (wash & fold), at a cost of £14.95 a bag. Pool towels, which are replaced daily Safety Deposit box in the cabin, which is chargeable. Smoking areas are available. This was my first cruise holiday, and I enjoyed the port stops, crew were great, food excellent, however I feel TUI are always looking at ways to get more money out of you. They are not clear at pointing out the all Inclusive Package or communication when booking stage. Read Less
1 Helpful Vote
Sail Date: January 2018
We chose this cruise as it offered good value for money (food, drinks and tips included) and also offered 5 island visits. We weren't expecting a lot of luxury but were pleasantly surprised about our whole experience. The staff were ... Read More
We chose this cruise as it offered good value for money (food, drinks and tips included) and also offered 5 island visits. We weren't expecting a lot of luxury but were pleasantly surprised about our whole experience. The staff were all very friendly and helpful. The service in the restaurants was great and the food really good. The choice, presentation and service were all excellent. The entertainment was quite good too, although we didn't really bother with the shows - apart from the comedian who was excellent. There was a good choice of drinks including cocktails and again the service was usually very good. We had an inside cabin which was clean and had quite a lot of storage space - the bed was very comfy as well. Our cabin steward did an excellent job of keeping it clean and tidy. All the island visits were great - we sorted our own trips which saved a fortune on what the ship were charging. All in all were were pleasantly surprised with the whole experience and would recommend it (but maybe not if you like a bit more luxury!) Read Less
4 Helpful Votes
Sail Date: December 2017
First of all this is not my first cruise my 3rd in the last 12 months Marella Celebration is a old ship and feels old passages are mostly 99 percent on all-inclusive and Are drinking most of the day and not even seeing the ports of ... Read More
First of all this is not my first cruise my 3rd in the last 12 months Marella Celebration is a old ship and feels old passages are mostly 99 percent on all-inclusive and Are drinking most of the day and not even seeing the ports of call. Let start of the food not the greatest food ever been severed on any ship lukewarm and just basic if you want to pay more and go to that paid restaurants then of course it ups its standards. Now the entertainment on board is where I have some real issues the leadership of the cruise director called Gavin is a lot to be desired when he's around the poolside doing games he makes ridiculous noises dogs other sounds and looks like a complete fool who is in charge of his team also I'm not a great lover of shows when you are never sure if the singers are really singing. The game show are great if you have been drinking all day and night because I have never had the pleasure of being to any holiday camps in the UK but I was told by most people sitting around me thats how they come across very poor and badly presented . The cabins are fine but any vibrations around the ship can be heard most nights. I will not be booking any more Tui ships in the future I understand that the company have new ships what I can't understand why they let This ship carry on in the fleet because it's a very poor example stay well clear of this company and its ships till they rethink their ships Read Less
6 Helpful Votes
Sail Date: December 2017
Spent a fortnight on the Celebration in the Caribbean from 20th Dec 2017 to 3rd Jan 2018 and to be honest it was a great holiday apart from the very very poor entertainment from the cheesy dancers performing the same old shows in the ... Read More
Spent a fortnight on the Celebration in the Caribbean from 20th Dec 2017 to 3rd Jan 2018 and to be honest it was a great holiday apart from the very very poor entertainment from the cheesy dancers performing the same old shows in the Broadway Lounge and not at a decent level at all ,they were badly out of sync and the sound was rubbish ,to say they had some technical issues was not inspiring any confidence at all ,must do better !! sack the sound man ! Also in the Broadway Lounge was a guest comedian for the first week and another for the 2nd week ,let me start with the first weeks shambolic performance ,He was diabolical his jokes were older than the ship itself ,I really cant recall anybody laughing at all. The second week the comedian was equally as bad. we and other passengers found him racist and unfunny all his show mainly consisted of was slagging off the people from Liverpool, it was embarrassing, old hat and disgraceful . Waring a ridiculous suit to perform in does not make you funny, who the hell booked these halfwits. The singers around the ship were good until 2 of the acts went off ill with throat infections as did my wife and numerous other guests. The Cruise director did not replace these acts so again it was more lack of entertainment although they were advertised to perform in the daily cruise news. The Game shows in Liberties were rubbish, using the same old format... shabba , yawn yawn ... If it wasn't for the fabulous staff , from the cabin stewards, cleaners, bar staff , waiters etc holding the ship together it would have been a disaster , they even had a staff show that was excellent and far more entertaining than the so called professionals , well done to them , not to forget the food in the restaurant and Lido it was spot on , well done to little chimiy (restaurant manager) and his team. Tui / Marella need a complete overhaul with there entertainment they provide ,it was a load of rubbish. but apart from them it was a great cruise........shabba.......... Read Less
3 Helpful Votes
Sail Date: December 2017
The only good thing about this cruise was the single cabin - food available without having to pay was extremely poor choice and quality - entertainment was terrible unless you were drunk which many on ship were due to all inclusive package ... Read More
The only good thing about this cruise was the single cabin - food available without having to pay was extremely poor choice and quality - entertainment was terrible unless you were drunk which many on ship were due to all inclusive package - I have sailed on many cruise lines but first time with Thompson or Marella as it is called now and never again !!! Complete waste of money and a Christmas ruined !! The hotel after cruise made up for the terrible cruise but then extremely bad check in experience and late flight - replacement airline and no information given by Thompson then they have lost my luggage made this a holiday from hell when I was looking forward so much for a relaxing and enjoyable christmas and new year holiday - should have stayed home and saved myself over three thousand pounds !! Shall never use Thompson or Marella again Read Less
7 Helpful Votes
Sail Date: December 2017
I've just had the most amazing 2 weeks in the Caribbean with my friend on our first cruise, having the opportunity to visit 10 different islands, meeting wonderful people from around the world and seeing so many beautiful locations in ... Read More
I've just had the most amazing 2 weeks in the Caribbean with my friend on our first cruise, having the opportunity to visit 10 different islands, meeting wonderful people from around the world and seeing so many beautiful locations in fantastic weather. The plane journey there and back was questionable, however I could not be more impressed by the level of service and quality of staff on the Marella Celebration cruise ship. There was a slight hitch with our account being blocked a few days in when we went to order drinks although we were all inclusive, however this was quickly resolved and staff were very apologetic. The activities and entertainment on the ship was plentiful, however we tended to only stick to Hemingways and the Lounge for the shows in the evenings, some which were good and others according to taste. Horizon's was a relaxed atmosphere whereas Liberties was more party like. We were a regular visitor for breakfast, lunch, afternoon tea and late night snacks to Lido that was open until 1pm - so we quickly go too know a lot of the staff and fellow passengers. Plenty of food and drink choices hot and cold. We booked 2 excursions via the excursion team ( One for the BVI as on our first visit, due to the hurricane it was fairly quiet, however on our second visit it seemed to be a little busier, hopefully with more visitors the economy will be back to normal) and the rest we booked as and when we got off the ship depending on what we wanted to do. I was particularly amazed by the following staff members on the ship who went above and beyond to make us feel welcomed and enjoy our time. Starlin ( Deck steward) always greeted us with the warmest of smiles and professionalism either on the deck or in Mistral's restaurant. Silvio, the Lido buffet manager always ensured he took some time out to speak to us even at the most busiest of times. Edward, would always ensure we had something to drink wherever we were on the ship. Igor was impeccable in his service and directions to the assistant to ensure we had the best dining experience in Mistrals. Gusti, the housekeeper amazed us every time to return to an immaculate clean and tidy room at least 2 to 3 times a day. The Captain (John) himself was friendly whenever he spoke to us, possibly recognising us due to almost being late once to board the ship Read Less
1 Helpful Vote
Sail Date: December 2017
This cruise was the first for my partner and the third for myself. My partner has been put off for ever cruising again. This ship should of been weighed in along time ago, we were never told that the norovirus was present on the ship ... Read More
This cruise was the first for my partner and the third for myself. My partner has been put off for ever cruising again. This ship should of been weighed in along time ago, we were never told that the norovirus was present on the ship before we embarked, had we known we would not have went. You could not serve yourself at all to ANYTHING .. not even a glass of water. the food and service was terrible... over cooked / undercooked / small portions , it was awful, the waitress had a cold and was sniffing all over the place. they all looked miserable as hell and would ignore you most of the time. There was nothing to do on this ship due to virus even the pools were empty half the time. The excursions were expensive and all very samey, if you wanted to do your own thing there wasn't much going on in the ports obviously so you had to get cabs to get anywhere which is ok if you know where you want to go. The only thing that saved the day was the entertainment gang, they were fabulous and should be on a better ship as they are wasted on this one. Our inside cabin had paper thin walls and we could hear conversations and tv's on both sides of our cabin, at night the constant vibration of the engines did not let up and creaked and groaned all night long , the air condition was so bad that I felt I was suffocating by the early hours of the morning every morning, two days. before we disembarked I started to get a bad persistent cough and sore throat which developed into a cold and severe chest infection which spoilt the weeks holiday after the cruise, its the 4 jan 2018 as I right this and I'm still ill and only started to unpack today, we got home on the 28 dec 2017. I strongly strongly advise anybody to avoid this ship like your life depends on it...Thompson should be absolutely ashamed to advertise this old tub as a cruise ship, everything about it, its crew, amenities, restaurants etc is way over its sale by date... I could go on and on and on.... AVOID AVOID AVOID Read Less
7 Helpful Votes
Sail Date: December 2017
We were only on this ship last year travelling from Jordon to Dubai and most things were ok. Been on it before around the Med and that cruise was ok too. However this last Caribbean cruise was extremely disappointing! Even more so when ... Read More
We were only on this ship last year travelling from Jordon to Dubai and most things were ok. Been on it before around the Med and that cruise was ok too. However this last Caribbean cruise was extremely disappointing! Even more so when THE PRICE DROPPED BY £600!! What kind of incentive is there to book early when they pull a stunt like that?? The embarkation etc went quite well and fairly speedy but then things went downhill pretty quick. As so often happens with Marella cruises the ship was on precautionary lockdown due to another "Noro Viral" outbreak. Therefore the games room and Library was closed, the Sauna etc was also closed. No helping yourself in the self service restaurant. Drinks, water, tea and coffee etc and all food had to be served to you. No pasta station. No pizza station. No burger chips and salad station either, (normally outside in the fresh air). The dining was like a frenzied cattle market and if you managed to bag a fed up wine waiter.....well done, you normally finish the meal before one appears. Dining in the main restaurant was much calmer and nicer with waiter service which can be slow. I asked for brown sauce at breakfast one day and the waiter just said no sir???? I thought he was kidding....but he wasn't! Careful with your trips, ours got cancelled and they didn't bother to tell us until late at night! Not enough people wanted to go. TOP TIP...HAVE A THINK ABOUT FORGETTING THE DRINKS PACKAGE!! Lots of guests were complaining about the poor quality of drinks. The beer was Fosters lager. Cocktails were mixed by people under pressure and it showed, they were badly made! Gin or Vodka and tonic was very bland with way too much ice and tonic, no slice of lemon or lime available (WHY) even when you asked and no drinking straw, unless you asked. Bottled water is not included! I have to say that the normal drinks waiters in the show rooms and lounges were pretty good on the whole. The evening entertainment was great as were the singers and the band who sang and played exceptionally well. On disembarkation day there are no drinks available on the upper sun decks, you have to wander back into the ship and carry them back up the stairs, try and carry 2 hot cups of tea from aft to stern then up in the lift and finally up the stairs.....great fun!!!! In a nutshell there was nothing to celebrate about the Celebration! Read Less
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