Choose this cruis for Caribbean after 8 other tui cruises. Intinary great, ship average. Cabins kept spotless, free restaurants poor quality and service when busy. Paid restaurants such as silver fork very good. Compared to other marella ships restaurant management poor. Allowed to get to full before asking people to wait. Entertainment was not the best, shows has poor singers although dancers ...
The low score is a result of poor customer service. This cruise was for a special birthday and as such we researched available cabins very carefully, not being prepared to book unless a suitable cabin was available. We booked and secured a cabin and were looking forward to our cruise. On arrival the cabin key did not fit our prebooked cabin, it had been changed from mid ship, port side, to ...
Family cruise for half term. Entertainment was very poor. Barely any entertainment during sail away, the entertainment on board was rubbish. The food in Latitude was terrible and the wine utterly undrinkable in every bar. The food was basic throughout the ship. Except the pizzas at Nonna’s were nice.
My 6 year old grandson got told to leave a room where they had an air hockey table because ...
We travelled with Marella same embarkcation in 2022. Rebooted on the positive journey last year.
The ships hygiene is poor. They don't wipe down tables after use in the Island restaurant (indoor or out) when we spoke to someone they tried to justify the lack of care due to a Customs Inspection on the day. However, whilst they removed dishes quickly, they didn't wipe at all, the entire 7 days ...
Itinerary was fine except for the fiasco of US border checks ,officers came onto the ship to check every esta and fingerprint every holidaymaker. This took all day 100 People called every half hour or so to line up and be seen .Some people waited around until 6in the evening and the ship left port at 8 so they had a couple of hours ashore in a port that was closed and dark. There were fights in ...
We liked the ship and found the staff very friendly and helpful. They did their best to serve you in the bars and restaurants, and also to try and keep the ship clean.
The singers and musicians in the bars and around the pool where very good. The dancers and singers work very hard and we saw all the shows and enjoyed them.
The food selection in the buffet and main restaurants was good, and ...
We took a two week back to back cruise from, and back to, Montego Bay, Jamaica. We went to some really interesting places including Costa Rica, Panama and Colombia the first week, then Cozumel, Cuba and Gran Cayman the second week. Different experiences and feel to each port of call visited. Marella Explorer 2 was a fabulous adult only ship. Staff were so friendly and great at what they do. Our ...
I got this for my Wife's 60th birthday as she has been on several cruises but it was my first time.
We booked a 2 week cruise round the Carribbean and I was totally smitten by it all the ship was fantastic the crew were always smiling and very helpful the Captain had a fantastic sence of humour and always had time to talk to you.
The entertainment was generally quite good but there was a few ...
As I have cruised with marella before I must say it was our 1st time on Voyager.
Where do I Start.
From boarding at Barbados we were made welcome, our cabin on deck 4 was beautifully clean and equipped with everything we needed especially storage, great size shower and toilet area and comfortable beds .
Then the dining areas, we were spoiled for choice, the food was perfection with so ...
The balcony cabin and bathroom was lovely, and maintained to a lovely standard.
The staff are fantastic, with special acknowledgement to Leandro (Atrium Bar), Ni (Sushi restaurant) and Rodrigo (Bar 11), who were exceptional.
The drinks package was well worth the additional £90, with quality premium drinks available.
The main downfall was the food, it was difficult to book into the ...