Firstly the negatives: -
1. We had a problem with the shower and of all nights it had to be Captains night, after a day at sea we were both hot sweaty and covered with suntan lotion, my wife tuned on the shower and tried to set the temperature but the water was scolding hot, both the hot and cold water taps were scolding hot. There was no way to have a shower with water at that temperature, we complained to customer services who said they would have the problem fixed as soon as possible. 2. On our last night the toilet would not flush. Again another talk with customer services, promised to have the problem fixed as soon as possible, about 15 min's later there as a lot of noise from the corridor and the ships engineers were working to fix the problem.
Now for the cruise details: -
Due to problems with a water production unit the itinerary was changed for our cruise instead of the first port of call being Villefranche it was Civitaveccia, to allow clean water to be taken onboard.
We were due to visit Palamos Costa Brava Spain, but due to bad weather the Captain decided it would be too dangerous to dock there and changed the itinerary so that we would now dock in Barcelona, in my opinion a far superior city to visit.
We always looked forward for the Captains little sailors tales, from his experiences since he first went to sea.
Breakfasts we would go up to Sirens, the self service restaurant on deck 11, all the waiter staff were very attentive, removing finished plates and bring tea or coffee to your table and then topping up the drinks.
We always took evening dinner in the Orion Restaurant deck 4, which was a wonderful experience with the waiter service and meeting new people every evening, plenty of time to discuss what we had seen and the different experiences we had all had throughout the day. On the whole the service was quite timely we only experienced large delays between courses on one evening. Being on AI whenever your wine glass was close to being empty the observant wine waiters would come and top your glass up again, this was great but you had to be attentive to how much wine you were actually drinking (Hic).
The entire bar staff were fabulous welcoming you with smiles on their faces and prepared to have a chat on what type of day you have had.
During the day the staffs could always be seen polishing the hand rails and generally cleaning the ship, while in port the outside of the ship was cleaned and painted.
All the trips were organised to the usual Thomson standard, with excellent guides for the different cities.
All in all we had a wonderful time and would not hesitate to have another cruise on the Dream.Read Less